cisco solution partner program power hour webinar

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Cisco Solution Partner Program Power Hour Webinar August 2014 Solution Partner Program Discount Purchase Programs (NFR) Marcia Harlow SPP Operations and Go To Market Programs, World Wide Sayuri Sato SPP Business Development Manager, EMEAR Valeria Lucero NFR Program Manager, US & Latam Chris Engler NFR Program Manager, Canada Nora Kiss NFR Program Manager, EMEAR Brandon Lamb NFR Program Manager, World Wide

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Page 1: Cisco Solution Partner Program Power Hour Webinar

Cisco Solution Partner Program Power Hour Webinar

August 2014

Solution Partner Program Discount Purchase Programs (NFR)

Marcia Harlow – SPP Operations and Go To Market Programs, World Wide

Sayuri Sato – SPP Business Development Manager, EMEAR

Valeria Lucero – NFR Program Manager, US & Latam

Chris Engler – NFR Program Manager, Canada

Nora Kiss – NFR Program Manager, EMEAR

Brandon Lamb – NFR Program Manager, World Wide

Page 2: Cisco Solution Partner Program Power Hour Webinar

Cisco Confidential 2 © 2013-2014 Cisco and/or its affiliates. All rights reserved.

Session Objectives

At the end of this session participants should be able to:

Understand how to use the SPP Discount Purchase Program

Understand the different Not-For-Resale (NFR) Programs

Understand the different NFR Promotions discounts and limits for each theatre/location

Understand the process for submitting a deal using the Cisco Commerce Workspace tool

Page 3: Cisco Solution Partner Program Power Hour Webinar

Cisco Confidential 3 © 2013-2014 Cisco and/or its affiliates. All rights reserved.

Agenda

SPP Discounts Purchase Programs

NFR Step by step

Frequently Asked Questions

Resources

NFR At-a-Glance

NFR Program Goal

Page 4: Cisco Solution Partner Program Power Hour Webinar

Cisco Confidential 4 © 2013-2014 Cisco and/or its affiliates. All rights reserved.

The NFR Program enables Solution Partner Program participants to purchase Cisco hardware and software at varying discounts depending on your geography, for use in labs and demonstration systems.

Page 5: Cisco Solution Partner Program Power Hour Webinar

Cisco Confidential 5 © 2013-2014 Cisco and/or its affiliates. All rights reserved.

Page 6: Cisco Solution Partner Program Power Hour Webinar

Cisco Confidential 6 © 2013-2014 Cisco and/or its affiliates. All rights reserved.

Discounts Purchase Program Overview

Discounts Program is a Cisco wide program that supports all Cisco partners

Support is provided by Cisco global support team (not individual program teams)

Cisco Commerce Workspace (CCW) tool issues:

Open a case in “My Workspace”

Technology/Configuration inquiries:

Partner Relationship Management Team

OR

Your Distributor if you have an existing relationship/account

Requirements to participate for Solution Partners

Active membership in the Cisco Solution Partner Program

All partner tiers are eligible to receive this benefit

Person creating deal is an active contact within the partner account

Alignment with the program terms and policies

Fiscal Year limitations

Page 7: Cisco Solution Partner Program Power Hour Webinar

Cisco Confidential 7 © 2013-2014 Cisco and/or its affiliates. All rights reserved.

Discounts Program Information For Solution Partners

Visit the Discounts page on the Program website

Download NFR Guidelines

Get Links to 2 purchase type options:

1. Not-for-Resale (NFR) Program 70%-80% off Cisco gear via Cisco Commerce Workspace http://solutionpartner.cisco.com/ 2. Not-for-Resale (NFR) ‘Technology’ Software Bundles’ Unified Communications Software Partner Bundle Offer Kit Offered via Cisco Marketplace > Promotional Software Store

http://www.cisco.com/pcgi-bin/marketplace/welcome.pl

Select: Discounts (Guidelines & Links to purchase

Sites: CCW and Technology Software Bundles)

Select: Member Services (Login Required)

Page 8: Cisco Solution Partner Program Power Hour Webinar

Cisco Confidential 8 © 2013-2014 Cisco and/or its affiliates. All rights reserved.

Page 9: Cisco Solution Partner Program Power Hour Webinar

Cisco Confidential 9 © 2013-2014 Cisco and/or its affiliates. All rights reserved.

NFR Promotions for Solution Partners Theater & Technology Specific

US LATAM Canada EMEAR APJC

Promotion Name

(within CCW)

NFR -

Certified/Specialized

NFR Program – US

PP-NFRC57410-110731

NFR - LATAM

Certified/Specialize

d

Not-For-Resale

PP-NFRD29879-

080426

Channel NFR Program

PP-NFRR47126-100123

• NFR for Authorised – EEA

PP-NFRE67070-120731

• NFR for Authorised – Russia

PP-NFRf42278-090726

• NFR for Authorised – Emerging

PP-NFRf33945-090726

• NFR CDN Asia PAC

PP-NFRC84420-140211

Limited to: Sri Lanka, Korea,

Republic Of, New Zealand,

Bangladesh, Philippines,

Singapore, India, Malaysia

Product/Service

Eligibility

• All products on the Global Price List (*)

• All Serv ices on GPL except for Cisco Share Support Serv ices and Cisco UCSS for v oice (EMEAR hav e specified

serv ices enabled)

• All products on Global Price

List (*)

Program

Discount

• 80% off all products (*)

• 50% off SBTG

• 70% off UCS

• 61% off UCS Solutions

• 70% off Webex, Ironport

• 70% off Serv ices

• 80% off TP & specific TP serv ices

• 95% off TP SW

• 80% off all products (*)

• 65% off SBTG

• 70% off UCS

• 61% off UCS Solutions

• 70% off Webex,

Ironport

• 70% off Serv ices

• 80% off TP & specific

TP serv ices

• 95% off TP SW

• 70% of all products (*)

• 50% off SBTG

• 70% off UCS

• 61% UCS Solutions (Promo)

• 70% off Webex, Ironport

• 70% on specified serv ices

• 80% off TP & specific TP serv ices

• 95% off TP SW

• 70% of all products (*)

Combinations Cannot be combined with any other promotions/discounts Can only be combined with TMP No combination allowed

Program Rules Products cannot be resold for 12 months

Products may nev er be resold but can

be used in the Trade In Migration

Program

-

Find out more www.cisco.com/go/nfr

(North America)

www.cisco.com/

go/nfr

(Latin America)

NFR Website

www.cisco.com/go/nfr

(Europe)

www.cisco.com/go/nfr

(Asia Pacific)

(*) with the exception of Refurbished and products on the Incentive Restricted sku (IRS) category

Page 10: Cisco Solution Partner Program Power Hour Webinar

Cisco Confidential 10 © 2013-2014 Cisco and/or its affiliates. All rights reserved.

NFR Promotion for US

(*) w ith the exception of Refurbished and products on the Incentive Restricted sku (IRS) category

US

Promotion Name (within

CCW) NFR - Certified/Specialized NFR Program

US PP-NFRC57410-110731

Product/Service Eligibility • All products and Services on the Global Price List (*)

Program Discount

• 80% off all products (*)

• 50% off SBTG • 70% off UCS

• 61% off UCS Solutions • 70% off Webex, Ironport

• 80% off TP & specific TP services • 95% off TP SW

• 70% off Services

Max NFR Spend limit for

SPP Partners (FY) $ 100K Net

Combinations Cannot be combined with any other promotions/discounts

Program Rules Products cannot be resold for 12 months

Find out more www.cisco.com/go/nfr

(North America)

Page 11: Cisco Solution Partner Program Power Hour Webinar

Cisco Confidential 11 © 2013-2014 Cisco and/or its affiliates. All rights reserved.

NFR –Promotion for Latam

(*) w ith the exception of Refurbished and products on the Incentive Restricted sku (IRS) category

Latam

Promotion Name (within

CCW) NFR - LATAM Certified/Specialized Not-For-Resale

PP-NFRD29879-080426

Product/Service Eligibility • All products and Services on the Global Price List (*)

Program Discount

• 80% off all products (*)

• 50% off SBTG • 70% off UCS

• 61% off UCS Solutions • 70% off Webex, Ironport

• 80% off TP & specific TP services • 95% off TP SW

• 70% off Services

Max NFR Spend limit for

SPP Partners (FY) $ 50K Net

Combinations Cannot be combined with any other promotions/discounts

Program Rules Products cannot be resold for 12 months

Find out more www.cisco.com/go/nfr

(Latin America)

Page 12: Cisco Solution Partner Program Power Hour Webinar

Cisco Confidential 12 © 2013-2014 Cisco and/or its affiliates. All rights reserved.

NFR – Promotion for Canada

(*) w ith the exception of Refurbished and products on the Incentive Restricted sku (IRS) category

Canada

Promotion Name (within

CCW) Channel NFR Program

PP-NFRR47126-100123

Product/Service Eligibility • All products and Services on the Global Price List (*)

Program Discount

• 80% off all products (*)

• 65% off SBTG • 70% off UCS

• 61% off UCS Solutions • 70% off Webex, Ironport

• 80% off TP & specific TP services • 95% off TP SW

• 70% off Services

Max NFR Spend limit for

SPP Partners (FY) $ 25K Net

Combinations Cannot be combined with any other promotions/discounts

Program Rules Products cannot be resold for 12 months

Find out more NFR Website

Page 13: Cisco Solution Partner Program Power Hour Webinar

Cisco Confidential 13 © 2013-2014 Cisco and/or its affiliates. All rights reserved.

NFR – Promotion for EMEAR

(*) w ith the exception of Refurbished and products on the Incentive Restricted sku (IRS) category

EMEAR

Promotion Name (within

CCW)

• NFR for Authorised – EEA: PP-NFRE67070-120731

• NFR for Authorised – Russia: PP-NFRf42278-090726

• NFR for Authorised – Emerging: PP-NFRf33945-090726

Product/Service Eligibility • All products on the Global Price List (*) • All Services on GPL except for Cisco Share Support Services and

Cisco UCSS for voice

Program Discount

• 70% off all products (*)

• 70% off UCS • 61% off UCS Solutions

• 70% off Webex, Ironport • 80% off TP & specific TP services

• 95% off TP SW • 70% off Services

Max NFR Spend limit for

SPP Partners (FY) $ 90K Net

Combinations Can only be combined with TMP

Program Rules Products may never be resold but can be churned via Trade

In Migration Program

Find out more w ww.cisco.com/go/nfr

(Europe)

Page 14: Cisco Solution Partner Program Power Hour Webinar

Cisco Confidential 14 © 2013-2014 Cisco and/or its affiliates. All rights reserved.

NFR Promotion for Asia Pacific

(*) w ith the exception of Refurbished and products on the Incentive Restricted sku (IRS) category

Asia Pacific

Promotion Name (within

CCW)

NFR CDN Asia PAC

PP-NFRC84420-140211

Limited to: Sri Lanka, Korea, Republic Of, New Zealand, Bangladesh,

Philippines, Singapore, India, Malaysia

Product/Service Eligibility • All products and Services on the Global Price List (*)

Program Discount • 70% off all products (*)

Max NFR Spend limit for

SPP Partners (FY) $ 75K Net

Combinations Cannot be combined with any other promotions/discounts

Program Rules -

Find out more www.cisco.com/go/nfr

(Asia Pacific)

Page 15: Cisco Solution Partner Program Power Hour Webinar

Cisco Confidential 15 © 2013-2014 Cisco and/or its affiliates. All rights reserved.

Plan Your NFR Program Purchases In Advance

Step 1: Search for your Cisco products

using the Global Pricing Tool Search by:

Product Family or Product Description https://tools.cisco.com/lpc/currentPL.faces?localeChange

d=en_US

Step 2: Bill of Materials Support • Partner Relationship Management Team

(PRT) OR

• Work with your Cisco Approved Distributor if you already have an account

Step 3: Cisco Commerce Workspace Tool

Page 16: Cisco Solution Partner Program Power Hour Webinar

Cisco Confidential 16 © 2013-2014 Cisco and/or its affiliates. All rights reserved.

1 2 3

Order Your Cisco NFR Products Commerce Workspace Tool (CCW)

Submit

Solution Partner enters Bill of Materials (BOM)

in Cisco Commerce Workspace

Approver: Under CAM option, Select “Other” and type in “maharlow”

Approve & Notify

Cisco verifies BOM, for spend limit and Partner eligibility to purchase requested products

Notifies Solution Partner (Approved or Not Approved)

Order

Solution Partner submits order via Cisco authorized

distributor using ‘deal id’

Page 17: Cisco Solution Partner Program Power Hour Webinar

Cisco Confidential 17 © 2013-2014 Cisco and/or its affiliates. All rights reserved.

NFR Deal Submission Screen 1

• Solution partners submit NFR Deals

in Cisco Commerce Workspace

• Link: http://www.cisco.com/go/ccw

• In the Quick Start section select “Create Deal” from the Create menu

Page 18: Cisco Solution Partner Program Power Hour Webinar

Cisco Confidential 18 © 2013-2014 Cisco and/or its affiliates. All rights reserved.

• Enter the name of your deal – your choice but should be a meaningful name for future reference

• Select ‘Create Deal’

NFR Deal Submission Screen 2

Page 19: Cisco Solution Partner Program Power Hour Webinar

Cisco Confidential 19 © 2013-2014 Cisco and/or its affiliates. All rights reserved.

• Enter Company Information

in the End Customer fields

• In the Cisco Account Manager field (CAM) select

‘Other’ in dropdown

• Type ‘maharlow’

• Click Save & Continue

NFR Deal Submission Screen 3

Partner Name

Partner Address Country Choose “other” and

type: maharlow

Page 20: Cisco Solution Partner Program Power Hour Webinar

Cisco Confidential 20 © 2013-2014 Cisco and/or its affiliates. All rights reserved.

• In “About The Deal” complete required fields

• Important Tip: “Intended Use” must be “Internal Business Use” for NFR deals • Important Tip: If you select “Lab” you will not be able to purchase Services

NFR Deal Submission Screen 4

Page 21: Cisco Solution Partner Program Power Hour Webinar

Cisco Confidential 21 © 2013-2014 Cisco and/or its affiliates. All rights reserved.

• In the “Promotions” tab, click on ‘Select’ (red box) and select the Solution Partner Program specific NFR Program Promotion Code (US Example)

• NFR Promotion Name change by theater. You will only see the promotion codes that are available to you.

• If you do not see your theatre

promotion please make sure that you are associated with your Solution Partner Program account by sending an email to [email protected]

NFR Deal Submission Screen 5

Page 22: Cisco Solution Partner Program Power Hour Webinar

Cisco Confidential 22 © 2013-2014 Cisco and/or its affiliates. All rights reserved.

• Review NFR Terms & Conditions

• Select “Yes” radio button to accept them.

NFR Deal Submission Screen 6

Page 23: Cisco Solution Partner Program Power Hour Webinar

Cisco Confidential 23 © 2013-2014 Cisco and/or its affiliates. All rights reserved.

NFR Deal Submission Screen 7

• Select buy method

Select:

“Cisco” if authorized to buy directly from Cisco

(very few partners are authorized)

Or

Specific Distributor (List)

Page 24: Cisco Solution Partner Program Power Hour Webinar

Cisco Confidential 24 © 2013-2014 Cisco and/or its affiliates. All rights reserved.

• Add items to your quote

either by adding SKUs one at a time or by

importing a saved configuration

• If you have technical

issues with your product configuration or

a SKU # please contact the Partner Relations

Team www.cisco.com/go/prt

NFR Deal Submission Screen 8

Page 25: Cisco Solution Partner Program Power Hour Webinar

Cisco Confidential 25 © 2013-2014 Cisco and/or its affiliates. All rights reserved.

NFR can be

combined with CTMP (trade in program)

only in EMEAR.

www.cisco.com/go/tmp

NFR Deal Submission Screen 9

Page 26: Cisco Solution Partner Program Power Hour Webinar

Cisco Confidential 26 © 2013-2014 Cisco and/or its affiliates. All rights reserved.

Sample Bill of Materials (BOM)

Page 27: Cisco Solution Partner Program Power Hour Webinar

Cisco Confidential 27 © 2013-2014 Cisco and/or its affiliates. All rights reserved.

• Your NFR deal is now

ready to be submitted for

approval.

• Click on the “Submit

Quote for Approval”

button.

• Important Tip: The

discount that appears in

the quote is for ‘Direct’

partners eligible to

purchase directly from

Cisco. Most partners are

categorized as ‘Indirect’

partners and required to

utilize a Cisco approved

distributor for Cisco

purchases. The actual

discounts will vary based

on the distributor.

NFR Deal Submission Screen 10

Direct Partner

discount is shown in Quote

Page 28: Cisco Solution Partner Program Power Hour Webinar

Cisco Confidential 28 © 2013-2014 Cisco and/or its affiliates. All rights reserved.

• You will receive an e-mail notification from Cisco when your

NFR deal is approved

• Email will include an Distribution Authorization – ID (DART)

• (example: PROD-012345-6789).

• Distributor gets immediate notification when deal approved

• At this time, you can start ordering from the approved Cisco

distributor you selected during the deal creation process

• You may want to allow 24 hours for distributor to contact

you or follow-up with them directly

Partner Notification

Page 29: Cisco Solution Partner Program Power Hour Webinar

Cisco Confidential 29 © 2013-2014 Cisco and/or its affiliates. All rights reserved.

Partner Self Service Resource Tool (PSS) Shipping NFR product to alternate addresses

Purchase and shipping method is determined by your company’s geographic association identified in your Solution Partner Program account (Solution partners can review company information by accessing their Solution Partner Dashboard

If you are shipping to an address other than the “Company Address” listed on your Solution Partner Program account, you must add the additional address by utilizing the PSS tool.

Example

If you are associated with your company’s US location, your purchase will be shipped to the US

If your lab/shipping location is located outside of US you will need to create a location and associate yourself with the new location via the Cisco Partner Self Service Resource tool

Partner Self Service Resource Tool and User Guide for

step by step instructions http://apps.cisco.com/WWChannels/GETLOG/login.do#

Page 30: Cisco Solution Partner Program Power Hour Webinar

Cisco Confidential 30 © 2013-2014 Cisco and/or its affiliates. All rights reserved.

Resources

Discounts / NFR Specific

Cisco Not For Resale Website

http://www.cisco.com/web/partners/incentives_and_promotions/nfrp.html

Cisco Commerce Workspace (CCW)

https://cisco-apps.cisco.com/cisco/psn/commerce

CCW Training

http://www.cisco.com/web/partners/events/commerce_workspace.html

Discount/NFR Support:

Partner Relationship team (Technical configuration inquiries)

http://www.cisco.com/go/prt

Open a case using the My Cisco Workspace link:

http://www.cisco.com/cisco/psn/web/workspace

Solution Partner Program

Solution Partner Program website

(see Home Page Resources section for Solution Partner Program Handbook)

http://solutionpartner.cisco.com/

Discounts Purchase Program Page on Solution Partner Program website

http://developer.cisco.com/web/memberservices/discounts

Solution Partner Program Office Support (Solution Program specific)

[email protected]

Solution Partner Program Webinars Library

http://solutionpartner.cisco.com/web/memberservices/videos

Page 31: Cisco Solution Partner Program Power Hour Webinar

Thank you.