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Clinical Data Viewer What is it and How can it help? Keri Martin Lead Systems Analyst Young-Shin Park RN, MSN, CNOR Nursing Clinical Analyst All presenters have indicated they have no relevant financial relationships to disclose in regard to the content of this presentation. Memorial Sloan-Kettering Cancer Center

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Page 1: Clinical Data Viewer - Penn Medicine Data Viewer...Clinical Data Viewer What is it and How can it help? Keri Martin ... Allscripts Clinical Documentation Team Nursing Informatics Clinician

Clinical Data Viewer

What is it and How can it help?

Keri MartinLead Systems Analyst

Young-Shin Park RN, MSN, CNORNursing Clinical Analyst

All presenters have indicated they have no relevant financial relationships to disclose in regard to the content of this presentation.

Memorial Sloan-Kettering Cancer Center

Page 2: Clinical Data Viewer - Penn Medicine Data Viewer...Clinical Data Viewer What is it and How can it help? Keri Martin ... Allscripts Clinical Documentation Team Nursing Informatics Clinician

Memorial Sloan-Kettering Cancer Center

Academic medical center focusing on cancer treatment and research, located in NYC and Tri-state region

Est. 1884 – The world's oldest

and largest private cancer center

470 Inpatient Beds

595,000 Outpatient Visits

19,000 Surgical Cases

11,400 Employees

2,000 Nursing Staff

Memorial Sloan-Kettering Cancer Center

Page 3: Clinical Data Viewer - Penn Medicine Data Viewer...Clinical Data Viewer What is it and How can it help? Keri Martin ... Allscripts Clinical Documentation Team Nursing Informatics Clinician

Contents

Objectives

Flowsheet Implementations

Current Process and Challenges

Clinical Data Viewer (CDV) Overview

CDV Functionality

Design Process, Considerations and Configuration Tools

Staff Training

Outcomes

Lessons Learned

Next Steps

Memorial Sloan-Kettering Cancer Center

Page 4: Clinical Data Viewer - Penn Medicine Data Viewer...Clinical Data Viewer What is it and How can it help? Keri Martin ... Allscripts Clinical Documentation Team Nursing Informatics Clinician

Objectives

Demonstrate the Clinical Data Viewer (CDV) functionality to show how data maintained within various areas of the application is pulled together into one comprehensive view.

Demonstrate how config tools can be used to create different profiles and the flexibility for selecting what data to include and how it can be tailored to display on the front end.

Highlight where MSKCC has worked with Allscripts to customize various areas of Clinical Data Viewer.

Memorial Sloan-Kettering Cancer Center

Page 5: Clinical Data Viewer - Penn Medicine Data Viewer...Clinical Data Viewer What is it and How can it help? Keri Martin ... Allscripts Clinical Documentation Team Nursing Informatics Clinician

Flowsheet Implementations

Continuous Medicated Infusion Flowsheet

I & O Flowsheet

Vital Signs and Vital Signs-Critical Monitoring Flowsheets

Vent Flowsheet

Memorial Sloan-Kettering Cancer Center

Phased FlowsheetImplementation

Created Med and Surg CDV Profiles

ICU FS Go-Live

with CDV

(ICU profile)

2nd Unit Roll Out

with Device

Interface

FlowsheetPilot

1 Medicine Unit

Page 6: Clinical Data Viewer - Penn Medicine Data Viewer...Clinical Data Viewer What is it and How can it help? Keri Martin ... Allscripts Clinical Documentation Team Nursing Informatics Clinician

The pertinent data in SCM resides in various areas/tabs within the application

Flowsheet Tab: Continuous Medicated Infusions, I&O

Vital Signs, Vital Signs – Critical Monitoring

Vent Flowsheets

Results Tab: Laboratory Data

Patient Info Tab: Allergies, Significant Events and Health Issues

Task Viewer (eMAR): Active Medications

Memorial Sloan-Kettering Cancer Center

Workflows

Page 7: Clinical Data Viewer - Penn Medicine Data Viewer...Clinical Data Viewer What is it and How can it help? Keri Martin ... Allscripts Clinical Documentation Team Nursing Informatics Clinician

Challenges

Usability of flowsheet data: To display numerous data elements from multiple flowsheets for review and trending.

Requires multiple clicks to open each flowsheet

individually

Consolidation of clinical data: “One Stop Shopping”

All relevant clinical data can be reviewed in a central location.

Time Management: Clinicians felt it was quicker to review the data on paper then electronically.

Memorial Sloan-Kettering Cancer Center

Page 8: Clinical Data Viewer - Penn Medicine Data Viewer...Clinical Data Viewer What is it and How can it help? Keri Martin ... Allscripts Clinical Documentation Team Nursing Informatics Clinician

Challenges

Customized “views”: Each clinical area is interested in seeing different data elements relevant to their patient population.

Graphing: No functionality in the Flowsheets tab to select data from a variety of flowsheets and display comprehensive data in one graphical view.

Printing: No system functionality to allow for data elements captured in different areas of the application to be printed as one concise report.

Memorial Sloan-Kettering Cancer Center

Page 9: Clinical Data Viewer - Penn Medicine Data Viewer...Clinical Data Viewer What is it and How can it help? Keri Martin ... Allscripts Clinical Documentation Team Nursing Informatics Clinician

Clinical Data Viewer Overview

CDV is a new custom tab

CDV parameters can include data from: Flowsheets (including I&O, Drips, Vital Signs)

Lab Results

CDV includes “Flyouts” for data such as: Active Medications

Microbiology

Allergies

Significant Events

Health Issues

Memorial Sloan-Kettering Cancer Center

Page 10: Clinical Data Viewer - Penn Medicine Data Viewer...Clinical Data Viewer What is it and How can it help? Keri Martin ... Allscripts Clinical Documentation Team Nursing Informatics Clinician

Clinical Data Viewer

Memorial Sloan-Kettering Cancer Center

New tab

Categories Profiles Timespan

Page 11: Clinical Data Viewer - Penn Medicine Data Viewer...Clinical Data Viewer What is it and How can it help? Keri Martin ... Allscripts Clinical Documentation Team Nursing Informatics Clinician

CDV Functionality

Memorial Sloan-Kettering Cancer Center

Calendar

Page 12: Clinical Data Viewer - Penn Medicine Data Viewer...Clinical Data Viewer What is it and How can it help? Keri Martin ... Allscripts Clinical Documentation Team Nursing Informatics Clinician

CDV Functionality

Memorial Sloan-Kettering Cancer Center

“Comments” icon

Tooltip icon

Page 13: Clinical Data Viewer - Penn Medicine Data Viewer...Clinical Data Viewer What is it and How can it help? Keri Martin ... Allscripts Clinical Documentation Team Nursing Informatics Clinician

CDV Functionality

Memorial Sloan-Kettering Cancer Center

Hovering over the icon displays the full text

Double clicking the icon displays the comments

Page 14: Clinical Data Viewer - Penn Medicine Data Viewer...Clinical Data Viewer What is it and How can it help? Keri Martin ... Allscripts Clinical Documentation Team Nursing Informatics Clinician

CDV Functionality

Memorial Sloan-Kettering Cancer Center

All truncated data displays full text

Observation Set names display

Page 15: Clinical Data Viewer - Penn Medicine Data Viewer...Clinical Data Viewer What is it and How can it help? Keri Martin ... Allscripts Clinical Documentation Team Nursing Informatics Clinician

CDV Functionality

Memorial Sloan-Kettering Cancer Center

I&O Grand Totals

Page 16: Clinical Data Viewer - Penn Medicine Data Viewer...Clinical Data Viewer What is it and How can it help? Keri Martin ... Allscripts Clinical Documentation Team Nursing Informatics Clinician

CDV Functionality

Memorial Sloan-Kettering Cancer Center

Page 17: Clinical Data Viewer - Penn Medicine Data Viewer...Clinical Data Viewer What is it and How can it help? Keri Martin ... Allscripts Clinical Documentation Team Nursing Informatics Clinician

CDV Functionality

Memorial Sloan-Kettering Cancer Center

Page 18: Clinical Data Viewer - Penn Medicine Data Viewer...Clinical Data Viewer What is it and How can it help? Keri Martin ... Allscripts Clinical Documentation Team Nursing Informatics Clinician

CDV Functionality

Memorial Sloan-Kettering Cancer Center

Page 19: Clinical Data Viewer - Penn Medicine Data Viewer...Clinical Data Viewer What is it and How can it help? Keri Martin ... Allscripts Clinical Documentation Team Nursing Informatics Clinician

CDV Functionality

Memorial Sloan-Kettering Cancer Center

Active Meds

Micro Labs

More Info

Page 20: Clinical Data Viewer - Penn Medicine Data Viewer...Clinical Data Viewer What is it and How can it help? Keri Martin ... Allscripts Clinical Documentation Team Nursing Informatics Clinician

Flyouts

Memorial Sloan-Kettering Cancer Center

Page 21: Clinical Data Viewer - Penn Medicine Data Viewer...Clinical Data Viewer What is it and How can it help? Keri Martin ... Allscripts Clinical Documentation Team Nursing Informatics Clinician

Design Process

Allscripts

Clinical

Documentation

Team

Nursing

Informatics

Clinician

Feedback

Physician IT

Planning Committee

Design Group

Approval Group

Memorial Sloan-Kettering Cancer Center

Page 22: Clinical Data Viewer - Penn Medicine Data Viewer...Clinical Data Viewer What is it and How can it help? Keri Martin ... Allscripts Clinical Documentation Team Nursing Informatics Clinician

Design Considerations

Profiles

User views (MD, RN)

Departmental views (Critical Care, Med, Surg)

Parameters to include:

Flowsheets (I&O, Vital Signs, Vent)

Drips

Labs

Categories

3 default categories (I&O, Drips, Labs)

Up to 9 custom categories

Color Preferences

Alternate Names and Sort Order

Timeframe Defaults

Memorial Sloan-Kettering Cancer Center

Page 23: Clinical Data Viewer - Penn Medicine Data Viewer...Clinical Data Viewer What is it and How can it help? Keri Martin ... Allscripts Clinical Documentation Team Nursing Informatics Clinician

Configuration Tools

Memorial Sloan-Kettering Cancer Center

Page 24: Clinical Data Viewer - Penn Medicine Data Viewer...Clinical Data Viewer What is it and How can it help? Keri Martin ... Allscripts Clinical Documentation Team Nursing Informatics Clinician

Add/Remove Flowsheet

Memorial Sloan-Kettering Cancer Center

1. Select Add/Remove Flowsheet.

2. Select a flowsheet from the “Select Flowsheet To Be Added”

dropdown.

3. Click the Add button.

4. Repeat for each flowsheet that has data elements to be included in

CDV.

12

4

3

Page 25: Clinical Data Viewer - Penn Medicine Data Viewer...Clinical Data Viewer What is it and How can it help? Keri Martin ... Allscripts Clinical Documentation Team Nursing Informatics Clinician

Create Profile/Manage Display

Memorial Sloan-Kettering Cancer Center

1. Select Create Profile/Manage Display.

2. Click Add/Remove Profile button.

3. Type the profile name in the “Enter

Profile Name:” field.

1

2

3

Page 26: Clinical Data Viewer - Penn Medicine Data Viewer...Clinical Data Viewer What is it and How can it help? Keri Martin ... Allscripts Clinical Documentation Team Nursing Informatics Clinician

Memorial Sloan-Kettering Cancer Center

4. Once the profile is named, click the Add Profile button.

4

Page 27: Clinical Data Viewer - Penn Medicine Data Viewer...Clinical Data Viewer What is it and How can it help? Keri Martin ... Allscripts Clinical Documentation Team Nursing Informatics Clinician

Memorial Sloan-Kettering Cancer Center

5. Select the newly created profile from the dropdown menu.

6. Click in the “CheckBoxLabel” field to name the custom categories. Up

to 9 custom categories can be defined.

7. Deselect any standard parameters not to be included (Drips, I&O,

Labs).

5

6

7

Page 28: Clinical Data Viewer - Penn Medicine Data Viewer...Clinical Data Viewer What is it and How can it help? Keri Martin ... Allscripts Clinical Documentation Team Nursing Informatics Clinician

Memorial Sloan-Kettering Cancer Center

In this example, the 1st custom category had been named “Vital Signs”.

8. Custom color selections can be made as well.

8

Page 29: Clinical Data Viewer - Penn Medicine Data Viewer...Clinical Data Viewer What is it and How can it help? Keri Martin ... Allscripts Clinical Documentation Team Nursing Informatics Clinician

Memorial Sloan-Kettering Cancer Center

9. Select the Additional Item Colors button to make additional custom

color selections.

9

Page 30: Clinical Data Viewer - Penn Medicine Data Viewer...Clinical Data Viewer What is it and How can it help? Keri Martin ... Allscripts Clinical Documentation Team Nursing Informatics Clinician

Memorial Sloan-Kettering Cancer Center

The profile can be configured to have alternate row colors.

For I&O, color selections can be made to distinguish between Intake,

Output, Net and Other parameters as well as the Shift, Daily and Grand

Totals columns.

Page 31: Clinical Data Viewer - Penn Medicine Data Viewer...Clinical Data Viewer What is it and How can it help? Keri Martin ... Allscripts Clinical Documentation Team Nursing Informatics Clinician

Memorial Sloan-Kettering Cancer Center

10. Once all categories have been defined and color selections made, click

the Save button.

Please note that selecting “Show All Labs” could cause a performance

impact on the front end when accessing the profiles in CDV.

10

Page 32: Clinical Data Viewer - Penn Medicine Data Viewer...Clinical Data Viewer What is it and How can it help? Keri Martin ... Allscripts Clinical Documentation Team Nursing Informatics Clinician

Assign Parameters to Profile Categories

Memorial Sloan-Kettering Cancer Center

1. Select Assign Parameters to Profile Categories.

2. From the 1st dropdown, select either the Flowsheet or Lab category

that contain the parameters to be assigned to your profile.

3. From the 2nd dropdown, select the Profile to which those parameters

are being assigned.

1

2

3

Page 33: Clinical Data Viewer - Penn Medicine Data Viewer...Clinical Data Viewer What is it and How can it help? Keri Martin ... Allscripts Clinical Documentation Team Nursing Informatics Clinician

Memorial Sloan-Kettering Cancer Center

4. Before assigning any

parameters, be sure to click on

the slider bar of the Category that

you want these parameters to be

included in.

4

Page 34: Clinical Data Viewer - Penn Medicine Data Viewer...Clinical Data Viewer What is it and How can it help? Keri Martin ... Allscripts Clinical Documentation Team Nursing Informatics Clinician

Memorial Sloan-Kettering Cancer Center

5. Click on a parameter to select it.

The control and shift keys can

be used to multi-select

parameters as well.

6. Once parameters are selected,

click the Add Parameters

button.

5

6

Page 35: Clinical Data Viewer - Penn Medicine Data Viewer...Clinical Data Viewer What is it and How can it help? Keri Martin ... Allscripts Clinical Documentation Team Nursing Informatics Clinician

Memorial Sloan-Kettering Cancer Center

To remove a parameter, click on the

parameters to select them and then right

click. An option will appear to Remove

all Selected Items. Select this option to

remove the parameters.

Page 36: Clinical Data Viewer - Penn Medicine Data Viewer...Clinical Data Viewer What is it and How can it help? Keri Martin ... Allscripts Clinical Documentation Team Nursing Informatics Clinician

Memorial Sloan-Kettering Cancer Center

1. Continue with parameter assignment by

selecting the next Flowsheet/Lab Category.

2. Select the appropriate Category slider bar.

3. Once additional parameters have been

selected, use the Add Parameters button.

4. Click the Save button once parameter

assignments are complete.

1

2

43

Page 37: Clinical Data Viewer - Penn Medicine Data Viewer...Clinical Data Viewer What is it and How can it help? Keri Martin ... Allscripts Clinical Documentation Team Nursing Informatics Clinician

Assign Alternate Parameter Name/Sort Order

Memorial Sloan-Kettering Cancer Center

1. Select Assign Alternate Parameter

Name/Sort Order.

2. From the Choose Profile dropdown

menu, select the profile.

2

1

Page 38: Clinical Data Viewer - Penn Medicine Data Viewer...Clinical Data Viewer What is it and How can it help? Keri Martin ... Allscripts Clinical Documentation Team Nursing Informatics Clinician

Memorial Sloan-Kettering Cancer Center

Use the Alternate Name column to name the observations as

you would like them to appear on the front end.

Page 39: Clinical Data Viewer - Penn Medicine Data Viewer...Clinical Data Viewer What is it and How can it help? Keri Martin ... Allscripts Clinical Documentation Team Nursing Informatics Clinician

Memorial Sloan-Kettering Cancer Center

Use the Alternate Sort column to assign a particular sort order on

the front end.

Page 40: Clinical Data Viewer - Penn Medicine Data Viewer...Clinical Data Viewer What is it and How can it help? Keri Martin ... Allscripts Clinical Documentation Team Nursing Informatics Clinician

Assign SCM Security Groups To Profile

Memorial Sloan-Kettering Cancer Center

1. Select Assign SCM Security Groups To Profile.

2. Select the profile from the Profile dropdown.

3. Select a security group from the Security Group dropdown.

1

2

3

Page 41: Clinical Data Viewer - Penn Medicine Data Viewer...Clinical Data Viewer What is it and How can it help? Keri Martin ... Allscripts Clinical Documentation Team Nursing Informatics Clinician

Memorial Sloan-Kettering Cancer Center

4. Once a security group is

selected, click the Add Group to

Profile button.

Continue with security group

selections until all appropriate

groups have been assigned.

4

Page 42: Clinical Data Viewer - Penn Medicine Data Viewer...Clinical Data Viewer What is it and How can it help? Keri Martin ... Allscripts Clinical Documentation Team Nursing Informatics Clinician

Backup/Restore Profiles

Memorial Sloan-Kettering Cancer Center

1. Select Backup/Restore Profiles.

2. Select a profile to backup from the

Choose Profile To Backup dropdown

menu.

1

2

Page 43: Clinical Data Viewer - Penn Medicine Data Viewer...Clinical Data Viewer What is it and How can it help? Keri Martin ... Allscripts Clinical Documentation Team Nursing Informatics Clinician

Clone Profile

Memorial Sloan-Kettering Cancer Center

1

5

1. Select Clone Profile.

2. Enter a new profile name in the “Enter

New Profile Name” field.

3. Select a profile to clone from the Select

Clone Source Profile dropdown menu.

4. Select the backup profile from the Select

Clone Source Backup dropdown menu.

5. Click the Clone New Profile button.

2

3

4

Page 44: Clinical Data Viewer - Penn Medicine Data Viewer...Clinical Data Viewer What is it and How can it help? Keri Martin ... Allscripts Clinical Documentation Team Nursing Informatics Clinician

Enhanced CDV Functionality

Flyout

Original

D/C Obs

FS Comments

IO Totals display by default

Flyout placementEnhanced

Memorial Sloan-Kettering Cancer Center

Page 45: Clinical Data Viewer - Penn Medicine Data Viewer...Clinical Data Viewer What is it and How can it help? Keri Martin ... Allscripts Clinical Documentation Team Nursing Informatics Clinician

Memorial Sloan-Kettering Cancer Center

Refresh Flyouts

24 Hr default

Meds Category

Show Sub Cat Refresh

Show Obs Set Refresh Timespan

48 Hr default

12 Hr option

Original

Enhanced

Page 46: Clinical Data Viewer - Penn Medicine Data Viewer...Clinical Data Viewer What is it and How can it help? Keri Martin ... Allscripts Clinical Documentation Team Nursing Informatics Clinician

Enhanced CDV Functionality

Memorial Sloan-Kettering Cancer Center

• Default View:

▫ Include IO Totals

▫ New Meds default Category available

• Timespan:

▫ Default to 24 hours

▫ Add 12 hour option

• Rename buttons: user friendly name

• Discontinued observations display with gray background

• Include Comments entered on Flowsheet data cell

• Ability to navigate to Next/Previous patient

• Config: Ability to select I&O parameters

Page 47: Clinical Data Viewer - Penn Medicine Data Viewer...Clinical Data Viewer What is it and How can it help? Keri Martin ... Allscripts Clinical Documentation Team Nursing Informatics Clinician

Enhanced CDV Functionality

Memorial Sloan-Kettering Cancer Center

• Active Meds Flyout:

▫ Remove Auto Hide

▫ Suppress Discharge meds

▫ Show non-formulary drug names

▫ Move PRN between Frequency and Route

• More Info Flyout:

▫ Suppress inactive Health Issues

• Flyout placement

▫ Move the flyouts to the left side of CDV

• Refresh Flyouts button

▫ Add a new button that allows for flyouts to be refreshed

Page 48: Clinical Data Viewer - Penn Medicine Data Viewer...Clinical Data Viewer What is it and How can it help? Keri Martin ... Allscripts Clinical Documentation Team Nursing Informatics Clinician

Memorial Sloan-Kettering Cancer Center

Staff Training

MDs: Overview at Dept. meetings

NPs: Group overviews

RNs: Classroom training

Training Materials: Instructions available on Nursing Informatics website

Page 49: Clinical Data Viewer - Penn Medicine Data Viewer...Clinical Data Viewer What is it and How can it help? Keri Martin ... Allscripts Clinical Documentation Team Nursing Informatics Clinician

Outcomes

CDV facilitated flowsheet adoption for the providers.

CDV resulted in an increase in overall staff satisfaction related to electronic flowsheet documentation.

CDV provides an enhanced, consolidated view of clinical data.

CDV provided for meaningful use of an Electronic Health Record.

Memorial Sloan-Kettering Cancer Center

Page 50: Clinical Data Viewer - Penn Medicine Data Viewer...Clinical Data Viewer What is it and How can it help? Keri Martin ... Allscripts Clinical Documentation Team Nursing Informatics Clinician

Lessons Learned

CDV does not have an express load utility. Plan, plan, plan your profiles so that you don’t have to make iterative updates in all of your environments as it is a manual process.

It is important to ensure that the flowsheets and the CDV remain in synch so each time a config change is made to a flowsheet, don’t forget about the corresponding CDV updates.

Decide by committee. Make sure to have a central group that will review and approve all enhancement requests.

TESTING! All enhancement requests are revisions to the code.

Memorial Sloan-Kettering Cancer Center

Page 51: Clinical Data Viewer - Penn Medicine Data Viewer...Clinical Data Viewer What is it and How can it help? Keri Martin ... Allscripts Clinical Documentation Team Nursing Informatics Clinician

Next Steps

Patient Stats Flyout – a new flyout available for CDV.

Active Meds Flyout – additional columns being added to allow for enhanced sorting.

Graphing functionality – currently being developed by Allscripts.

Printing – under review as an enhancement as it is being requested by many clinicians to enhance their workflow.

Memorial Sloan-Kettering Cancer Center

Page 52: Clinical Data Viewer - Penn Medicine Data Viewer...Clinical Data Viewer What is it and How can it help? Keri Martin ... Allscripts Clinical Documentation Team Nursing Informatics Clinician

• MaryAnn Connor RN

• Hyun Joo Lee RN

• Young-Shin Park RN

• Richard Donopria

• Keri Martin

• Mary Mitchell

• Jessica Stone

• Tamara Vullo

• Jackson Wan

• Laurie Williams

Team Members

• David Artz MD

• Kevin Browne RN

• Mary Dowling RN

• Neil Halpern MD

• Joyce Kane RN

• Douglas Levine MD

• Monika Shah MD

• Patricia Spellman RN

• Holly Wallace RN

• Janet Mak

• Wei Xiong

Nursing Informatics

Memorial Sloan-Kettering Cancer Center

Clinical Team

ClinDoc Team

Information Systems

Page 53: Clinical Data Viewer - Penn Medicine Data Viewer...Clinical Data Viewer What is it and How can it help? Keri Martin ... Allscripts Clinical Documentation Team Nursing Informatics Clinician

Questions

&

Answers

Memorial Sloan-Kettering Cancer Center