coa
DESCRIPTION
COA ( Curiosity, Observation, Action ) - by Shining ConsultingTRANSCRIPT
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The benefit of this toolThis tool can help your top and middle management
to sharpen their focus in business
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CuriosityFor your enterprise to be in tune with the trends of the times, you have to continuously nurture your senior
management. You have to ignite their interest and endless curiosity to absorb the history, present and future of the social, economic and technology trends in the world. This is a challenge, but if they can lead
in a transformation mode, your business will always connect with your end-customers.
ObservationInterest at a macro level can result in curiosity to focus on micro observation. The capacity to minutely
observe a subject can change your business perspective.
ActionIntense curiosity and high quality observation can give your action
sharp focus and to be on time to get results.
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Boxfish aspired automobile design, imitated most aerodynamic forms resulting in a speedy ride
Action: DaimlerChrysler made a working model based on boxfish design
Observation: Dieter Gürtler observed homely boxfish. Examining the model's friction dynamics it performed almost as well as the shape of a water droplet, the most aerodynamic of forms
Curiosity: Dieter Gürtler, top engineer of Daimler Chrysler when asked to design a new car concept visited museum of natural history to find a concept
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Sticky bookmarks
Action: Flash of insight that he could make a bookmark that would stick to products and could be removed without causing any damage. Arrival of post it notes
Observation: Dr. Spence Silver’s created a new type of glue that wasn't very sticky, and would never dry
Curiosity: Arthur Fry a chemist for 3M was pondering how to make bookmarks that would not fall out.