differentiator€¦ · communities using catalytic smart technologies to deliver the highest...

18
OVERVIEW & PLAN GloBIVA Gl obal, B usiness, I nitiative, V alue A ddition. Introducing GloBIVA Ltd and key highlights of the Plan & Progress. Differentiator …. Using SMART technology to: o Enable convenience to access services and promote coexistence within service ecosystem; o Expand market boundaries through cooperation by complementing our alliances; o Take Service to the Consumers; o Create Opportunities and self-employment for the Service Providers and Partners. An engineering and business consulting organization taking lead to re-align technology as an effective enabler of sustainable development, redesigning Digital Workspaces and Service Delivery Platforms to fit or adapt to the challenges of the 21st Century - The Now and The Global Economy.

Upload: others

Post on 09-Jul-2020

0 views

Category:

Documents


0 download

TRANSCRIPT

Page 1: Differentiator€¦ · communities using catalytic smart technologies to deliver the highest quality products and services through innovation, leadership and mentoring programs. •

OVERVIEW & PLAN GloBIVAGlobal, Business, Initiative,

Value Addition. Introducing GloBIVA Ltd and key highlights of the Plan & Progress.

Differentiator …. Using SMART technology to:

o Enable convenience to access services and promote coexistence within service ecosystem;

o Expand market boundaries through cooperation by complementing our alliances;

o Take Service to the Consumers;

o Create Opportunities and self-employment for the Service Providers and Partners.

An engineering and business consulting organization taking lead to re-align technology as an effective enabler of sustainable development, redesigning Digital Workspaces and Service Delivery Platforms to fit or adapt to the challenges of the 21st Century -The Now and The Global Economy.

Page 2: Differentiator€¦ · communities using catalytic smart technologies to deliver the highest quality products and services through innovation, leadership and mentoring programs. •

VISIONTo be the leading innovative organization

using technology to efficiently deliver social and economic growth to communities in

East Africa.

Provide creative, sustainable solutions to communities using catalytic smart

technologies to deliver the highest quality products and services through innovation,

leadership and mentoring programs.

• Bridging social and economic gap in our communities

MISSION

FOCUS & PLAN: STARTUP LIFECYCLE(Design Thinking, Lean and Agile)

www.globiva.orgwww.smart.ke

201 8-1 9 2020-21 2022201 7 GROWTH

Page 3: Differentiator€¦ · communities using catalytic smart technologies to deliver the highest quality products and services through innovation, leadership and mentoring programs. •

Our agenda to succeed starts with our mission. It declares our purpose as a company and serve as a standard against which

we measure our business culture, performance and

service delivery.

Value Additions:

oProper alignment of sustainable technology solutions with business processes to effectively empower and inspire entrepreneurs and businesses.

oCreate value, sustainable and positive transformation to communities, businesses enterprises and the public using catalytic and smart technologies.

oTo develop highest level of competencies in the delivery of quality products and services through innovations, leadership and mentorship programs.

14/11/2018 www.smart.ke 3

We create value through: o Relevant structural change of service or

business models, enabling convenience, ease and secure access of services;

o Effectively impacting social transformation by establishing a connected service and learning ecosystems;

o Addressing and overcoming challenges of entrepreneurship life-cycle by building Business Initiatives & Value Addition footprints, self-supporting system, service learning and management style that is sustainable, global and diverse;

o Encouraging both individual and collective accomplishments, and ensuring our mutual understanding and relationship are the building blocks for sustainable development and economic growth.

MISSION AND VALUE ADDITIONS

Page 4: Differentiator€¦ · communities using catalytic smart technologies to deliver the highest quality products and services through innovation, leadership and mentoring programs. •

Organization Structure, Governance and Responsibilities

Financial Management

Operations & Comms.

Business and Q/A

The Advisory Committee

Chief Technology Officer

Chief Executive Officer

Business Oversight Management

User Experience, Content and Technology

management

Governance and Business process

Alignment

Ethics, communication and legal representation

Financial planning and Reporting

Business Plannig , Sales and Marketing

Executive Management Office

Chief Executive Officero Business Strategy & Partnership.o Sales and Strategic Marketing.

Chief Technology Officer o Service Delivery & User Experience.

o Technology Management.

o Content Management.

o Incident management.

Business and Quality Assuranceo Alignment of Business processes.

o System Governance and Compliance.

Operations & Communications.o Customer Service & Relationship.o Legal & Communications

Financial Management & Reporting.

Page 5: Differentiator€¦ · communities using catalytic smart technologies to deliver the highest quality products and services through innovation, leadership and mentoring programs. •

14/11/2018 www.smart.ke 5

Chief Executive Officer

Chief Technology

Officer

Operations, Legal and

Communications

Business and Quality

Assurance

Financial Management and Reporting

Mr. David Muyai Otieno

Mr. Michael Kibuka

Mr. Adoga Kiharangwa

Mr. Silas Tora Dr. James Misoka

GloBIVA Ltd. Executive Management Office

Page 6: Differentiator€¦ · communities using catalytic smart technologies to deliver the highest quality products and services through innovation, leadership and mentoring programs. •

DEMOSTRATED GROWTH AND PRODUCTIVITY

FIVE YEAR HIGH LEVEL PLAN FOCUS & PLAN: CUSTOMER CENTRIC ORGANIZATION

YEAR OVERALL GOALS

2017 - DEV o Complete development of the mobile application – create value and visibility.

2018 o Market Penetration, Learn & Adapt.

2019

o Strengthen Operations through Training & Capacity building. Launch.

o Partnership through cooperation and association

2020 –2021 o Business Stabilization.

o Scale out+, Learn+ & Adapt+

2022 o Business Growth

o Scale Out++, Learn++ & Adapt++201 7 - DEV 201 8 - 201 9 2020 - 2021 2022

Page 7: Differentiator€¦ · communities using catalytic smart technologies to deliver the highest quality products and services through innovation, leadership and mentoring programs. •

Driving Our Vision - The 5Ps Work EthicsWork with trusted, reliable, capable and committed partners and professionals through global networks, connections and healthy business relationships;

Partnership

Use of creativity, discipline, unity, compliance, and competence to pursue perfection, innovate and to achieve excellence;

Perfection

Be the best place to work and develop each other through

genuine respect for unique and diversify personalities and environments;

People

Drive effective economic and social growth through the promotion of all round prosperity, independence and interdependence, and use of accountable, sustainable and transparent business etiquette;

Productivity

Respect the Planet Earth and embrace responsible and business solutions that are environmentally friendly.

Planet

14/11/2018 www.smart.ke 7

Through the use SMART technology, learning, leadership and mentoring initiatives, we positively impact sustainable social and economic growth by fundamentally improving the service industry, effectively engaging and socially transforming the communities. We achieve this through our 5Ps Work Ethics.

Page 8: Differentiator€¦ · communities using catalytic smart technologies to deliver the highest quality products and services through innovation, leadership and mentoring programs. •

WHAT WE DO

THE IMPACTTHE SMART Communities - an empowered, high synergy and closely-knitted ecosystem of diversified neighborhoods effectively and

efficiently addressing their challenges through technology, support system and

service learning initiatives to succeed.

Using SMART technology and social transformation

to change the communities

Strategic Service categorieso Data Analytics, BI, AI, Big Data and IoT.o Professional Services and Business

Consulting.o Innovation and SMART Technology.o IT as Service (ITaaS) and Digital Workspace

Services (DWS).

Thematic Areas.o Technology and Innovation.o Sustainable Community

Development.o Mentoring and Learning.o Healthy Lifestyle.

Page 9: Differentiator€¦ · communities using catalytic smart technologies to deliver the highest quality products and services through innovation, leadership and mentoring programs. •

The professional Approach

www.smart.ke 14/11/2018 9

oUse of smart-technology solutions, intuitive engineering and best management practices to innovate and solve practical issues of the society.

Smart Technology:

oUse of Leadership, mentorship, knowledge transfer and learning experiences to motivate and empower.

Social and economic

empowerment:

oUse of Compassion and commitment, leveraging our individual and collective strengths to add value to business processes, delivery quality services and bringing services closer to our clients

Professionalism and Delivery of

Quality Services:

oWe pool professional expertise, experiences & enthusiasm to address and overcome challenges of entrepreneurship life-cycle.

Partnership and Interactive

Engagement:

ETHICS AND CULTURE

Page 10: Differentiator€¦ · communities using catalytic smart technologies to deliver the highest quality products and services through innovation, leadership and mentoring programs. •

P R O G R E S S S T A T U S , 3 / 1 8

11/14/2018 www.smart.ke 10

DELIVERING QUALITY SERVICES TO OUR CUSTOMERS -THE BENEFIARIES.

Our Customers are our agents, partners, the service providers and consumers. Through an organized service learning ecosystem, we promote coexistence and cooperation; we build trust in our brand and compliment our alliances to expand their market-base and productivity, and enable convenience to access services and create self-employment opportunities.

1000+ 68 4 1 0

Page 11: Differentiator€¦ · communities using catalytic smart technologies to deliver the highest quality products and services through innovation, leadership and mentoring programs. •

11/14/2018 www.smart.ke 11

EFFICIENCY INDEX AND PROJECTIONS

Sustainability Effort is a measure of how many transactions per day are delivered from recruited service providers or partners

2 01 9-21

Page 12: Differentiator€¦ · communities using catalytic smart technologies to deliver the highest quality products and services through innovation, leadership and mentoring programs. •

A CT IV IT I E S - BA RA BA RAo Recruiting Service Providers, Agents

and Partners.

o Training of the Agents, Service provider and users of the app.

o Inbound Conversions.

o Branding, Billboard and Ad-Buys.

o Brand Partnership.

o Community Profiling.

o Share of Voice (SOV).

o Top of Mind Awareness (TOMA).

o Downloads, consumers campaigns and website traffic monitoring.

o Creating & Managing RSCs.

o Customer Service and User Experience.

o Technology management.

o Users and communities stories.

o Media outreach, Wikipedia & Launch.11/14/2018 www.smart.ke 12

MARKETING, STABILIZATION & GROWTH

Maintenance and Hosting Services USD 15,000 5.88%

Marketing USD 100,000 39.22% Conversion, Social Media Ad Buys, Billboards & Branding Marketing and Sales support Direct Marketing, TV and Radio

Operations and Training USD 75,000 29.41%

Staffing and Office Administration USD 25,000 9.80%

Technology Management USD 40,000 15.69%

TOTAL USD 255,000

Barabara project is our brand footprint, epitomizing ourfocus to transform Service Industry and impact change inthe communities through the use of SMART technology.We initiate growth through effective marketing, training,strengthening operations, improving technology, creatingand managing RSCs, relationship & service improvementand responsive customer service.

[2018 – 2019], TWO YEAR BUDGET & EXPENDITURE PLAN

Page 13: Differentiator€¦ · communities using catalytic smart technologies to deliver the highest quality products and services through innovation, leadership and mentoring programs. •

T E A M S & M A N A G E M E N T

1. Business Strategy and Planning

2. Operations and Communications

o Agreements & Legal representation

o Contract and Relationship management

o Product and Services - Training & Adoption

o Customer Service Management

3. Financial Management & Reporting

4. Business and Quality Assurance

o Change and release management

5. Technology Management

o Media and Digital Content

o Modern Digital Workspace

o Website Hosting and maintenance

6. Strategic Marketing

o Recruit partners and service providers

o Acquisition of B2B Business

o Efficiency Index and inbound conversion

o Branding, Awareness and appreciation11/14/2018 www.smart.ke 13

BRAND FOOTPRINT, VISIBILITY AND OPERATIONS

Page 14: Differentiator€¦ · communities using catalytic smart technologies to deliver the highest quality products and services through innovation, leadership and mentoring programs. •

GEOGRAPHI C REGI ONS & MARKET EXPANSI ON

11/14/2018 14

CITY, Country OVERALL GOALS

Nairobi, Machakos, Thika & environs. Kenya. o 10 RSCs

Mombasa, Kilifi & environs. Kenya. o 6 RSCs

Nakuru & environs. Kenya. o 4 RSCs

Kisumu, Kisii & environs. Kenya. o 6 RSCs

Kigali & environs. Rwanda*. o 4 RSCs

Kampala & environs*. Uganda. o 2 RSCs

Dar es Salaam & environs*. Tanzania. o 2 RSCs

o Empower 3000+ MSMEs, Create 30+ RSCs and 5+ Partnerships.

* S U B J E C T T O A N A L Y S I S O F G R O W T H P R O J E C T I O S , P A R T N E R S H I P S A N D F U N D I N G R E Q U I R E M E N T S

Page 15: Differentiator€¦ · communities using catalytic smart technologies to deliver the highest quality products and services through innovation, leadership and mentoring programs. •

M E A S U R I N G S O C I A L P R O G R E S S I N T H E C O M M U N I T I E S

The Social Progress INDEX - A new perspective of measuring wellbeing and social progress:

o Does a country provide for its people’s most essential needs?

o Are the building blocks in place for individuals and communities to enhance and sustain wellbeing?

o Is there opportunity for all individuals to reach their full potential?

o In Africa; 1 out of 54 Countries is in the Upper Middle Social Progress Tier and 7 out of 54 countries are in the Lower Middle Social Progress Tier.

11/14/2018www.smart.ke 15

Page 16: Differentiator€¦ · communities using catalytic smart technologies to deliver the highest quality products and services through innovation, leadership and mentoring programs. •

11/14/2018

WORLD STATUS – THE SOCIAL PROGRESS INDEX MODEL

Page 17: Differentiator€¦ · communities using catalytic smart technologies to deliver the highest quality products and services through innovation, leadership and mentoring programs. •

11/14/2018 17

FINANCE AND GROWTH GROWTH & RECOGNITION

Recognition & Awards – Barabara App

o Featured in KT-24 Technology News

o 1MillionStartup – Best App of the month

o #Social Media Week (SMW) Nairobi, Nominated Best Application in Technology Category

o Jul, 2017

o Nov, 2017

o Jun, 2018

Established Teams. (Human Design, Lean & Agile Management)

o Marketing & Saleso Operations & Quality

Analysiso Strategic Management o Technology Management

o 5o 2

o 2o 3

Startup Life-Cycle o MVP

Page 18: Differentiator€¦ · communities using catalytic smart technologies to deliver the highest quality products and services through innovation, leadership and mentoring programs. •

Delivering professionally engineered, SMART Technology and Business Solutions

to address social and economic gap.

The Venue @Lavington, Hatheru Road, Lavington. P.O. Box 78617, Nairobi. KENYA.

email: [email protected]+254 (773) 524 344