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Connecting-Expertise
Get a grip on Contingent WorkforceValue Proposal
April 2012
Agenda
� Setting the scene
� Connecting-Expertise
� Contingent Workforce
� Our solution
� Partners
� Summary/next steps
Setting the scene
Definitions:
� VMS: (Vendor Management System): Web-based application that acts as a
mechanism for business to manage and procure Contingent Workforce. Typical
features include sourcing, contract management, ordering, consolidated billing and
significant enhancements in reporting capabilities outperforming manual systems and
processes.
� MSP (Managed Service Provider): the practice of transferring day-to-day
related management responsibility as a strategic method for improved effective and related management responsibility as a strategic method for improved effective and
efficient operations.
� Marketplace: The Internet allowed marketplaces to thrive by connecting buyers and
sellers allowing them to trade goods and/or services. The formation of online
marketplaces often occurs quickly in response to social or economic trends.
� Contingent Workforce: Group of non-permanent workers known as freelancers,
independent professionals, temporary contract workers, interim labor, contractors or
consultants. CWM is the strategic approach managing an organization's CW in a way
that it reduces the company's cost in the management of contingent employees and
mitigates the company's risk in employing them.
Connecting-Expertise
Our profile:
� Software company, with a focus on processes related to working with contingent labour
� Founded in 2007 (www.connecting-expertise.com), independent, privately-held
� 3 partners
� Peter De Buck: � Peter De Buck: � Sales & Mktg at Service Providers; Procurement (sourcing) at Euroclear, Elia, …
� Ludo Wijgaerden: � Sales Mgt at Software & Telco companies; Alliance Management
� Patrick Verrept: � Functional design; interim labor front-office (Randstad & Tempo Team); VMS implementations (e.g.
Fieldglass)
� Low overhead - maximum leverage
Connecting-Expertise
Our customers & users:
� Software actively used in 10 European countries
� Profitable growth from the start
� > 900 suppliers, > 1750 users using the software
� > € 490 Million annual spend
� 100% client retention
Contingent Workforce
Contingent workforce is important…
� 10% of a company’s workforce is contingent labour; in 2 years this will likely be 15%
� 59% of companies spend over € 35 million on contingent labour
� 100+ different suppliers on average to source contingent labour� 100+ different suppliers on average to source contingent labour
� 55% of companies view contingent labour as high value to support business objectives
� 76% of companies do not have a contingent labour workforce strategy
Sources: 2010 Contingent Buyer Survey
by Staffing Industry Analysts;
Aberdeen Group June 2010
Contingent Workforce
…imposes various operational and tactical challenges…
� Spend Reduction and control
� Improve service to internal client� find the right consultant, at the right moment, at the right price� offer solutions for increasing talent shortages� increase retention
� Improve the procurement & planning process� reduce elapse time� reduce elapse time� reduce (acquisition) cost� increase transparency
� Supplier and Vendor Management
� Reduce ‘backdoor selling’
� Compliancy, regulations and risk
� Focus on strategy/tactics (Vendor Management), less on operations
� Reporting
Contingent Workforce
…and requires a long-term strategy
Source: 2011 Contingent Buyer Surveyby Staffing Industry Analysts
VMS SaaS enabling:
� eSourcing
� Benchmarking
� Contract Management
� Timesheet Management
� Vendor Management
� SLA Management
� eInvoicing
Our Core Solution
� eInvoicing
� Reporting
Stakeholders:
Procurement, HR, Finance,
Operations, Key Suppliers…
Benefits:
Flexible eSourcing (T&M, Interim,
Project), workload reduction, throughput
time reduction, transparant reporting &
evaluation, realtime market prices,
increased buying power, …
Our Solution
Technology review:
� Development
� Connecting-Expertise owns the Intellectual Property and Development Rights
� Multilingual and international software application
� Third-party products and components for specific functionality (e.g. matching)
� Secured web-based platform with 24/7 access
� 80% out of the box implementation; best of breed software� 80% out of the box implementation; best of breed software
� SaaS Solution, client data hosted in Europe
� Interfacing and integration: open architecture
� Based on HR-XML Standard
� Web services or file transfer
� Portal integration
Our Solution
Business benefits:
� Potential spend reduction of 7,5 – 17,5%
� Spend, supplier and contractor control via improved and automated reporting
� A fast, transparent and documented process: process cost reduction between 10-20%
� A Contingent Workforce strategy that keps track of your evolving business needs and requirements.
Partners
Partnering strategy:
� Provide a service layer to complement Connecting-Expertise’s software platform
� Partner services include:� Software implementation
o process analysis and documentation
o application configuration and fine-tuning
o trainingo training
� Daily operations
o contract handling,
o on/off-boarding,
o invoicing
o …
� Business intelligence
o vendor management/negotiations
o trend analysis & reporting
o …
� Operational support
� International coverage
