comparative analysis of product & services of hdfc & icici
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FRONT PAGE
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CONTENTS
1. Objective
2. Research Methodology
3. Overview
4. Product Range
5. Savings Account
6. Loans
7. Credit Cards
8. Private Banking
9. E-Age Banking
10. Brand loyalty of HDFC in comparison to ICICI
11. Suggestion and Recommendation
12.Conclusion
13.Bibliography
14. Questionnaire
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OBJECTIVE
1. To Study the customer perception about HDFC Bank
2. To Access the Brand Loyalty of HDFC in comparison to ICICI.
3. To assess the critical factors responsible for the success/ failure of banking
products.
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RESEARCH METHODOLOGY
Methodology includes the overall research procedures, which are followed in the research
study. This includes Research design, the sampling procedures, and the data collection
method and analysis procedures. To broad methodologies can be used to answer any
research question-experimental research and non-experimental research. The major
difference between the two methodologies lies in the control of extraneous variables by the
intervention of the investigator in the experimental research.
RESEARCH DESIGN
A research design is defined, as the specification of methods and procedures for
acquiring the Information needed. It is a plant or organizing framework for doing the study
and collecting the data. Designing a research plan requires decisions all the data sources,
research approaches, Research instruments, sampling plan and contact methods.
Research design is mainly of following types: -
1. Exploratory research.
2. Descriptive studies
3. Casual studies
EXPLORATORY RESEARCH
The major purposes of exploratory studies are the identification of problems,
the more precise Formulation of problems and the formulations of new alternative courses
of action. The design of exploratory studies is characterized by a great amount of flexibility
and ad-hoc veracity.
Descriptive research in contrast to exploratory research is marked by the prior
formulation of specific research Questions. The investigator already knows a substantial
amount about the research problem. Perhaps as a Result of an exploratory study, before the
project is initiated. Descriptive research is also characterized by a Preplanned and
structured design.
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CASUAL OR EXPERIMENTAL DESIGN
A casual design investigates the cause and effect relationships between two or
more variables. The hypothesis is tested and the experiment is done. There are following
types of casual designs:
I. After only design
II. Before after design
III. Before after with control group design
IV. Four groups, six studies design
V. After only with control group design.
VI. Consumer panel design
VII. Exposit facto design
B) DATA COLLECTION METHOD
PRIMARY SECONDARY
Direct personal Interview
Indirect personal Interview
Information from correspondents Govt.publication
Mailed questionnaire Report Committees & Commissions
Question filled by enumerators. Private Publication
Research Institute
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Published Sources Unpublished
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PRIMARY DATA
These data are collected first time as original data. The data is recorded as observed or
encountered. Essentially they are raw materials. They may be combined, totaled but they
have not extensively been statistically processed. For example, data obtained by the
peoples.
SECONDARY DATA
Sources of Secondary Data which I have used are given below:
1. Official Publications: Publications of the HDFC & ICICI or the by the corporate
office ofHDFC & ICICI.
2. Publications Relating to Trade: Publications of the trade associations, stock
exchange, trade union etc.
3. Journal/ Newspapers etc.: Some newspapers/ Journals collect and publish their
own data, e.g. Indian Journal of economics, economist, Economic Times.
4. Data Collected by Industry Associations: For example, data available with
HDFC & ICICI.
5. Unpublished Data: Data may be obtained from several companies, organizations,
working in the same areas. For example, data on HDFC & ICICI by magazines.
Data Collection Method
The following methods of data collection which I have used:
(i) Observation Method
(ii) Personal Interview
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Observation Method:
This is the most commonly used method of data collection especially in studies relating to
behavioral sciences. Accurate watching and noting of phenomenon as they occur innature with regard to cause and effect or mutual relation is called observation method
of data collection.
Characteristics of Observation Method These are as follows:
Direct Method: In observation method data is collected through direct contact
with phenomenon under study. In this method sensory organs particularly eye, ear,
voice are used.
Requires in-depth study: In this method, the observer goes to the field and makes
the study of the phenomenon in an in-depth company to acquire data.
Collection follows observation: In this method, the investigator first of all observes
the things and then collects the data.
Relationship between the cause and effect: Observation method leads to
development of relationship between the cause and effect of the events.
Scientific method for collecting dependable data: This is the most scientific
method for collection of dependable data. Observations are planned and recorded
systematically. There should be checks and balances on this methodology.
Selective and purposeful collection: The observations are made with definitepurpose. Collection of materials is done according to a particular purpose.
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2. Interview Method
Under this method of we collect data in HDFC & ICICI and face to face contact with
the persons from whom theinformation is to be obtained (known as informants). Theinterviewer asks them questions pertaining to the survey and collects the desired
information. Thus, the we collect data about the working conditions of the workers of
HDFC & ICICI; we worked at HDFC & ICICI contact the workers and obtain the
information. The information obtained are first hand or original in character.
INTERVIEW METHOD
The following are the main characteristics of interview method:
a) It is close contact or interaction including conversation between the managerial level
and Executives ofHDFC & ICICI.
b) The interview we took in the HDFC & ICICI, such as knowing the ideas and views
of others.
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INTRODUCTION
HDFC Bank Limited
The Housing Development Finance Corporation Limited (HDFC) was amongst the
first to receive an 'in-principle' approval from the Reserve Bank of India (RBI) to
set up a bank in the private sector, as part of the RBI's liberalization of the Indian
Banking Industry in 1994. The bank was incorporated in August 1994 in the name of
'HDFC Bank Limited', with its registered office in Mumbai, India. HDFC Bank
commenced operations as a Scheduled Commercial Bank in January 1995.
Promoter
HDFC is India's premier housing finance company and enjoys an impeccable track record
in India as well as in international markets. Since its inception in 1977, the Corporation has
maintained a consistent and healthy growth in its operations to remain a market leader in
mortgages. Its outstanding loan portfolio covers well over a million dwelling units. HDFC
has developed significant expertise in retail mortgage loans to different market segments
and also has a large corporate client base for its housing related credit facilities. With its
experience in the financial markets, a strong market reputation, large shareholder base and
unique consumer franchise, HDFC was ideally positioned to promote a bank in the Indian
environment.
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Business Focus
HDFC Bank's mission is to be a World-Class Indian Bank. The Bank's aim is to build
sound customer franchises across distinct businesses so as to be the preferred provider of
banking services in the segments that the bank operates in and to achieve healthy growth in
profitability, consistent with the bank's risk appetite. The bank is committed to maintain the
highest level of ethical standards, professional integrity and regulatory compliance. HDFC
Bank's business philosophy is based on four core values: Operational Excellence, Customer
Focus, Product Leadership and People.
Capital Structure
The authorised capital of HDFC Bank is Rs.450 crore (Rs.45 billion). The paid-up capital
is Rs.282 crore (Rs.28.2 billion). The HDFC Group holds 24.2% of the bank's equity while
about 13.1% of the equity is held by the depository in respect of the bank's issue of
American Depository Shares (ADS/ADR Issue). The Indian Private Equity Fund, Mauritius
(IPEF) and Indocean Financial Holdings Ltd., Mauritius (IFHL) (both funds advised by J P
Morgan Partners, formerly Chase Capital Partners) together hold about 5.5% of the bank's
equity. Roughly 27.5% of the equity is held by FIIs, NRIs/OCBs while the balance is
widely held by about 214,000 shareholders. The shares are listed on The Stock Exchange,
Mumbai and the National Stock Exchange. The bank's American Depository Shares are
listed on the New York Stock Exchange (NYSE) under the symbol "HDB".
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Distribution Network
HDFC Bank is headquartered in Mumbai. The Bank at present has an enviable network of
over 455 branches spread over 207 cities across the country. All branches are linked on an
online real-time basis. Customers in 90 locations are also serviced through PhoneBanking.
The Bank's expansion plans take into account the need to have a presence in all major
industrial and commercial centres where its corporate customers are located as well as the
need to build a strong retail customer base for both deposits and loan products. Being a
clearing/settlement bank to various leading stock exchanges, the Bank has branches in the
centers where the NSE/BSE have a strong and active member base.
The Bank also has a network of over 1054 networked ATMs across these cities. Moreover,
HDFC Bank's ATM network can be accessed by all domestic and international
Visa/MasterCard, Visa Electron/Maestro, Plus/Cirrus and American Express Credit/Charge
cardholders.
Management
Mr. Jagdish Capoor took over as the bank's Chairman in July 2001. Prior to this, Mr.
Capoor was a Deputy Governor of the Reserve Bank of India.
The Managing Director, Mr. Aditya Puri, has been a professional banker for over 25 years,
and before joining HDFC Bank in 1994 was heading Citibank's operations in Malaysia.
The Bank's Board of Directors is composed of eminent individuals with a wealth of
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experience in public policy, administration, industry and commercial banking. Senior
executives representing HDFC are also on the Board.
Senior banking professionals with substantial experience in India and abroad head various
businesses and functions and report to the Managing Director. Given the professional
expertise of the management team and the overall focus on recruiting and retaining the best
talent in the industry, the bank believes that its people are a significant competitive
strength.
Technology
HDFC Bank operates in a highly automated environment in terms of information
technology and communication systems. All the bank's branches have connectivity which
enables the bank to offer speedy funds transfer facilities to its customers. Multi-branch
access is also provided to retail customers through the branch network and Automated
Teller Machines (ATMs).
The Bank has made substantial efforts and investments in acquiring the best technology
available internationally to build the infrastructure for a world-class bank. In terms of
software, the Corporate Banking business is supported by Flexcube, while the Retail
Banking business by Finware, both from i-flex Solutions Ltd. The systems are open,
scaleable and web-enabled.
The Bank has prioritised its engagement in technology and the internet as one of its key
goals and has already made significant progress in web-enabling its core businesses. In
each of its businesses, the Bank has succeeded in leveraging its market position, expertise
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and technology to create a competitive advantage and build market share.
Business Profile
HDFC Bank caters to a wide range of banking services covering both commercial and
investment banking on the wholesale side and transactional / branch banking on the retail
side. The bank has three key business areas :-
a) Wholesale Banking Services
The Bank's target market is primarily large, blue-chip manufacturing companies in the
Indian corporate sector and to a lesser extent, emerging mid-sized corporates. For these
corporates, the Bank provides a wide range of commercial and transactional banking
services, including working capital finance, trade services, transactional services, cash
management, etc. The bank is also a leading provider of structured solutions which
combine cash management services with vendor and distributor finance for facilitating
superior supply chain management for its corporate customers. Based on its superior
product delivery / service levels and strong customer orientation, the Bank has made
significant inroads into the banking consortia of a number of leading Indian corporates
including multinationals, companies from the domestic business houses and prime Public
Sector companies. It is recognised as a leading provider of cash management and
transactional banking solutions to corporate customers, mutual funds, stock exchange
members and banks.
b) Retail Banking Services
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The objective of the Retail Bank is to provide its target market customers a full range of
financial products and banking services, giving the customer a one-stop window for all
his/her banking requirements. The products are backed by world-class service and
delivered to the customers through the growing branch network, as well as through
alternative delivery channels like ATMs, PhoneBanking, NetBanking and MobileBanking.
The HDFC Bank preferred program for high net worth individuals, the HDFC Bank Plus
and the Investment Advisory Services programs have been designed keeping in mind needs
of customers who seek distinct financial solutions, information and advice on various
investment avenues. The Bank also has a wide array of retail loan products including Auto
Loans, Loans against marketable securities, Personal Loans and Loans for Two-wheelers. It
is also a leading provider of Depository Services to retail customers, offering customers the
facility to hold their investments in electronic form.
HDFC Bank was the first bank in India to launch an International Debit Card in association
with VISA (VISA Electron) and issues the Mastercard Maestro debit card as well. The
debit card allows the user to directly debit his account at the point of purchase at a
merchant establishment, in India and overseas. The Bank launched its credit card in
association with VISA in November 2001. The Bank is also one of the leading players in
the "merchant acquiring" business with over 25,000 Point-of-Sale (POS) terminals for debit
/ credit cards acceptance at merchant establishments. The Bank is well positioned as a
leader in various net-based B2C opportunities including a wide range of internet banking
services for Fixed Deposits, Loans, Bill Payments, etc.
c) Treasury Operations
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Within this business, the bank has three main product areas - Foreign Exchange and
Derivatives, Local Currency Money Market & Debt Securities, and Equities. With the
liberalisation of the financial markets in India, corporates need more sophisticated risk
management information, advice and product structures. These and fine pricing on various
treasury products are provided through the bank's Treasury team. To comply with statutory
reserve requirements, the bank is required to hold 25% of its deposits in government
securities. The Treasury business is responsible for managing the returns and market risk
on this investment portfolio.
Rating
HDFC Bank has its deposit programmes rated by two rating agencies - Credit Analysis &
Research Limited (CARE) and Fitch Ratings India Pvt. Ltd. The Bank's Fixed Deposit
programme has been rated 'CARE AAA (FD)' [Triple A] by CARE, which represents
instruments considered to be "of the best quality, carrying negligible investment risk".
CARE has also rated the Bank's Certificate of Deposit (CD) programme "PR 1+" which
represents "superior capacity for repayment of short term promissory obligations". Fitch
Ratings India Pvt. Ltd. (100% subsidiary of Fitch Inc.) has assigned the "tAAA (ind)"
rating to the Bank's deposit programme, with the outlook on the rating as "stable". This
rating indicates "highest credit quality" where "protection factors are very high". HDFC
Bank also has its long-term unsecured, subordinated (Tier-II) Bonds rated by CARE and
Fitch Ratings India Pvt. Ltd. CARE has assigned the rating of "CARE AAA" for the Tier-II
Bonds while Fitch Ratings India Pvt. Ltd. has assigned the rating "AAA (ind)" with the
outlook on the rating as "stable". In each case referred to above, the ratings awarded were
the highest assigned by the rating agency for those instruments.
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Corporate Governance Rating
The bank was one of the first four companies which subjected itself to a Corporate
Governance and Value Creation (GVC) rating by the rating agency, The Credit Rating
Information Services of India Limited (CRISIL). The rating provides an independent
assessment of an entitys current performance and an expectation on its "balanced value
creation and corporate governance practices" in future. The bank has been assigned a
CRISIL GVC Level 1' rating which indicates that the bank's capability with respect to
wealth creation for all its stakeholders while adopting sound corporate governance
practices is the highest.
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offering in the form of ADRs listed on the NYSE in fiscal 2000, ICICI Bank's acquisition
of Bank of Madura Limited in an all-stock amalgamation in fiscal 2001, and secondary
market sales by ICICI to institutional investors in fiscal 2001 and fiscal 2002. ICICI was
formed in 1955 at the initiative of the World Bank, the Government of India and
representatives of Indian industry. The principal objective was to create a development
financial institution for providing medium-term and long-term project financing to Indian
businesses. In the 1990s, ICICI transformed its business from a development financial
institution offering only project finance to a diversified financial services group offering a
wide variety of products and services, both directly and through a number of subsidiaries
and affiliates like ICICI Bank. In 1999, ICICI become the first Indian company and the
first bank or financial institution from non-Japan Asia to be listed on the NYSE.
After consideration of various corporate structuring alternatives in the context of the
emerging competitive scenario in the Indian banking industry, and the move towards
universal banking, the managements of ICICI and ICICI Bank formed the view that the
merger of ICICI with ICICI Bank would be the optimal strategic alternative for both
entities, and would create the optimal legal structure for the ICICI group's universal
banking strategy. The merger would enhance value for ICICI shareholders through the
merged entity's access to low-cost deposits, greater opportunities for earning fee-based
income and the ability to participate in the payments system and provide transaction-
banking services. The merger would enhance value for ICICI Bank shareholders through a
large capital base and scale of operations, seamless access to ICICI's strong corporate
relationships built up over five decades, entry into new business segments, higher market
share in various business segments, particularly fee-based services, and access to the vast
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talent pool of ICICI and its subsidiaries. In October 2001, the Boards of Directors of ICICI
and ICICI Bank approved the merger of ICICI and two of its wholly-owned retail finance
subsidiaries, ICICI Personal Financial Services Limited and ICICI Capital Services
Limited, with ICICI Bank. The merger was approved by shareholders of ICICI and ICICI
Bank in January 2002, by the High Court of Gujarat at Ahmedabad in March 2002, and by
the High Court of Judicature at Mumbai and the Reserve Bank of India in April 2002.
Consequent to the merger, the ICICI group's financing and banking operations, both
wholesale and retail, have been integrated in a single entity.
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PRODUCT & SERVICES
OF
HDFC WITH ICICI BANK
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Savings, Fixed Deposits, Current and Demat Accounts
Savings Account: Apart from the usual facilities, you get a free ATM Card, Inter branch
banking, Net Banking, Bill Pay, Phone Banking, Debit Card and Mobile Banking, among
others.
Bank Preferred a preferential Savings Account where you are assigned a dedicated
Relationship Manager, who is your one-point contact. You also get privileges like fee
waivers, enhanced ATM withdrawal limit, priority locker allotment, free Demat Account
and lower interest rates on loans, to name a few.
Sweep-In Account: A fixed deposit linked to your Savings Account. So, even if your
Savings Account runs a bit short, you can issue a cheque (or use your ATM Card). The
money is automatically swept in from your fixed deposit into your Savings Account.
Super Saver Account: Gives you an overdraft facility up to 75% of your Fixed Deposit. In
an emergency, you can access your funds while your Fixed Deposit continues to earn high
interest.
Apart from Regular and Premium Current accounts, HDFC Bank Plus, a Current Account
and then some more. You can transfer up to Rs. 50 lakh per month at no extra charge,
between the four metros. You can also avail of cheque clearing between the four metros,
get cash delivery/pickup upto Rs. 25,000/-, home delivery of Demand Drafts, at-par
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cheques, outstation cheque clearance facility, etc.
Demat Account: Conduct hassle-free transactions on your shares. You can also access your
Demat Account on the Internet.
Innovative services for your convenience...
PhoneBanking: 24-hour automated banking services with 39 Phone Banking numbers
available.
ATM 24-hour banking: Apart from routine transactions, you can also pay your utility bills
and transfer funds, at any of our ATMs across the country all year round.
Inter-city/Inter-branch Banking: Access your account from any of our 455 branches in 207
cities.
NetBanking: Access your bank account from anywhere in the world, at anytime, at your
own convenience. You can also view your Demat Account through NetBanking.
International Debit Card: An ATM card you can shop with all over the country and in over
140 countries with. You can spend in any currency, and pay in Rupees.
MobileBanking: Access your account on your mobile phone screen at no airtime cost. Use
SMS technology to conduct your banking transactions from your cellphone.
BillPay: Pay your telephone, electricity and mobilephone bills through our ATMs, Internet,
phone or mobile phone. No more standing in long queues or writing cheques.
Loans for every need
Now, our loans come to you in easy-to-pay monthly installments, and are available with
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easy documentation and quick delivery.
Personal Loans: Take a loan of up to Rs. 3 lakh for a wedding, education, purchase of a
computer or an exciting holiday.
New Car Loans and Used Car Loans: Finance up to 90% of the cost of a car, new or used!
And the loans come to you with easy documentation and speedy processing at attractive
interest rates.
Loans Against Shares: Get an overdraft up to Rs. 10 lakh at an attractive interest rate
against physical shares, up to 50% of the market value of your shares. In case of Demat
Shares, you can get a Loans Against Shares of up to 65% of the market value of your
shares, till Rs. 20 lakh.
Two Wheeler & Consumer Loans: To help you buy the best durables for your home.
Demat Account: Protect your shares from damage, loss and theft, by maintaining your
shares in electronic form. You can also access your demat account on the internet.
Current Account: Get a personalised cheque book, monthly account statements, inter-
branch banking and much more.
Mutual Funds: Apart from a wide choice of mutual funds to suit your individual needs, you
benefit from expert advice on choosing the right funds based on in-depth market analysis.
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International Credit Card: Get an option of Silver, Gold, or Health Plus Credit card,
accepted worldwide from a world-class bank. If you have outstanding balance on your
other credit card, you can transfer that balance to this card at a lower interest rate.
NRI Services: A comprehensive range, backed by unmatched features and world-class
service, ensures NRIs all the banking support they need.
Forex Facilities: Avail of foreign currency, travellers cheques, foreign exchange demand
drafts, to meet your travel needs.
Insurance: HDFC Bank now brings you Life Insurance and Pension Solutions like Risk
Cover Scheme, Savings Scheme, Childrens Plan and Personal Plan from HDFC Standard
Life Insurance Co. Ltd.
Savings Account
Presenting the only e-Age Savings Account that keeps pace with your growing needs. It is
a unique savings account in India, which helps you withdraw or deposit cash through wide
network ofbranches and ATMs across India.
Enjoy the comforts of FREE PhoneBanking, MobileBanking and NetBanking from
practically anywhere, anytime with your savings account.
Use yourInternational Debit Card to shop at over 80 lakh establishments in 140 countries.
Pay your electricity, mobile phone and telephone bills through the phone, Internet or the
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ATM with the unique BillPayFacility. All this is yours for a minimum balance ofjust Rs.
5000/-.
Salary Account
When your company opts for the HDFC & ICICI Bank Corporate Salary Account
programme, you get more than just a Savings Account. You get a superior banking
experience plus a host of value-added services. And an e-Age banking account that is
accessible 24 hours a day, 7 days of the week, 52 weeks of the year. Through free
NetBanking, MobileBanking,PhoneBanking facilities, wide network ofATMs and
branches across the country.
You and your colleagues get the convenience of having your salaries credited directly, a
free International Debit Card, Overdraft facility, plus free Demand Drafts* and preferential
interest rates on Personal Loans.
Kid's Bank Account
Isn't it wonderful that someone is looking after your child's financial growth? That there is
a bank, which values your child's future. And introduces a whole new world of
possibilities.
And the Kid's Advantage Account.
The Kids Advantage Account is specially designed keeping your child's future in mind.
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Defence Salary Account
When you opt for the HDFC Bank as well as ICICI Defence Salary Account programme,
you get more than just a Savings Account. You get a superior banking experience plus a
host of value-added services. And an e-Age banking account that is accessible 24 hours a
day, 7 days of the week, 52 weeks of the year. Through freeNetBanking,MobileBanking,
PhoneBanking facilities and over 1054 ATMs and 455 branches in 207 cities across the
country.
You can get the convenience of having your salaries credited directly, a free International
Debit Card, free collection of outstation cheques, plus free Demand Drafts and preferential
interest rates on Personal Loans.
Pension Saving Bank Account.
The Central Government Civil Pension Scheme operated by the Central Pension
Accounting Office (CPAO) and Employees Pension scheme 1995 under Employees
Provident Fund Organisation (EPFO) have appointed HDFC Bank as well as ICICI Bank
as Pension Disbursement Agency. This Pension Saving Bank Account is operational from
all the Branches of the Bank throughout the country.
Current Account
In today's fast-paced business, you frequently need to transfer funds in and across cities,
and time is of the essence. HDFC Bank PlusCurrent Account gives you the power of inter-
city banking with a single account.
From special cheques that get treated at par with local ones in any city where we have a
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branch, to free inter-branch transfers of up to 100 lakhs, our priority services have become
the benchmark for banking efficiency.
Trade Current Account
In today's changing busines requirements, you need to transfer funds across cities, and time
is of the essence. HDFC Bank as well as ICICI Bank Trade Current Account gives you the
power of inter-city banking with a single account.
From special cheques that get treated at par with local ones in any city where we have a
branch, to free inter-branch transfers of up to 25 lakhs, our priority services have become
the benchmark for banking efficiency.
Premium Current Account
Your business needs a partner who can manage your finances while you concentrate on
growing your business. Making your funds easily accessible wherever your business
expands.
Introducing the HDFC & ICICI Bank Premium Current Account
A Current Account with the benefits of accessing your account from a large network of
branches, and through direct access channels - thephone, mobile, Internet and through the
ATM.
Enter into a profitable relationship and access all the privileges flowing your way.
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Regular Current Account
Money transactions are at the heart of most business relationships. Your bank's support and
services can make all the difference in closing a deal, and maintaining goodwill with
business associates.
The HDFC Bank Current Account gives you access to a large network ofbranches across
India. We also give you 4 direct access channels to your account - thephone, mobile,
Internet and through the ATM. So you can do your banking at your convenience, not your
bank's.
Reimbursement Current Account
Introducing the Bank Reimbursement Account . It completely eliminates the necessity of
counting and recounting cash, and the tedious paperwork and receipts involved. For those
employees who already have Salary Accounts with us, all you do is open a Reimbursement
Account and simply ask your company to credit the cash payments directly into the
account.
It"s as easy as that. You will appreciate its numerous benefits too. For instance, no more
worries about carrying large amounts of cash around with you. Since it is separate from the
Salary Account, it"s also so much easier for you to maintain and track all the cash
payments in the Reimbursement Account. And with HDFC Bank"s world-class banking
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services and facilities, you can access the account, anytime and from anywhere in the
world.
Fixed Deposit
Urgent needs never announce themselves. But you always have to be prepared for them.
What better way to save than a Fixed Deposit in ICICI BANK, a leading private sector
bank in India?
Regular Fixed Deposit.
You can actually have a combination of a Fixed Deposit and a Savings or Current
Account. With the Super Saver Account from HDFC Bank. You can enjoy an overdraft
facility of up to 75% of your Fixed Deposit funds without breaking the Fixed Deposit or
losing interest on it.
What's more, this account has high interest of a Fixed Deposit and the liquidity of a
Savings or Current Account as well. This along with a host of other benefits is available to
you with our Super Saver Account.
Now make the most of having a Fixed Deposit Account linked to a zero balance Savings
Account/Current Account. The Sweep-In facility gives you the high interest rates of a
Fixed
Deposit and the liquidity of a Savings Account/Current Account.
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So when you need funds urgently it is transferred from your Fixed Deposit to your account
automatically. This also lessens the possibility of a cheque being returned due to
insufficient funds. The Sweep-In Account gives you this and a host of other benefits.
Demat Account
Mutilated certificates, lost certificates, postal delays and counterfeit shares are a thing of
the past. Enter a world of safe, secure and convenient buying, selling and transacting
without suffering endless paperwork and delays. Convert your securities to electronic
format with the HDFC Bank as well as ICICI Bank Demat Account. It's as easy as opening
a bank account.
HDFC Bank as well as ICICI Bank provides you with online access to your Demat
Account, so that you can check your holding using theNetBanking facility.
Preferred Account
It's a privilege open to only a select few and, to that end, the Preferred Programme has been
defined with only one thing in mind- to help you take care of the more important things in
life.
Your personal Relationship Manager will provide multiple financial products and services,
that include: Banking transactions, Forex, Wealth Management, Demat, Loan Against
Shares and Auto/Personal Loans. Needless to say, you will be offered preferential rates
over a host of HDFC Bank products.
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You just have to think of it, and it shall be done.
Take a closer look and discover the privileges of being a Preferred customer.
Personal Loan
A wedding in the family. Maybe your house needs renovation. Or your daughter has
obtained admission to a medical college. These are moments in life when you may need a
helping hand. That's when you can rely on HDFC Bank Personal Loan. We offer all kind of
personal loan meeting your personal requirements in India.
The procedures are simple, documentation is minimal and approval is quick.
Advantages of our Personal Loan Services
Speedy loan approval
Flexibility to borrow Rs 25,000/- to 10,00,000/- depending on your needs.
Applying for a personal loan is absolutely simple. Just fill the online Apply Now form and
our representative will get in touch with you shortly.
You could also call ourPhoneBanking service and our customer service representative will
call on you, at your convenience.
Two Wheeler Loans
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Imagine getting around with the Two wheeler of your dreams and Cruise down the
highway on your brand-new bike, only with HDFC Banks Two Wheeler Loan. We double
the joy with Quick approvals, flexible payment options and easy repayment. This loan is
the easiest way for you to start zipping off on the bike of your dreams
Just give us a call and we'll help fulfill your dreams. The procedures are simple,
documentation is minimal and approval is quick. You can also apply online and we will get
a representative to get in touch with you.
So why wait? Get in touch with us right away
Advantages of our Two Wheeler Loan Services
Speedy loan approval
Flexible repayment options, ranging from 12 to 36 months available even at the point of
purchase.
Repay through post-dated cheques with easy EMIs.
Lowest interest rates.
Schemes to suit your Needs/ Plan
Various models to choose from
Free gifts from time to time on approval of your Two Wheeler Loan. Get a FREE Hand
Blender today. (Hurry!! Offer Valid upto 31st March' 05)
No guarantor required.
Commercial Vehicle Loan
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Are you looking at finance or loan options for the purchase of your truck, bus, tipper or
light commercial vehicle ?
You are looking at the right place. We offer hassle-free Commercial Vehicle Loan with the
best terms for funding at the most attractive rates in India.
Loans are extended for Purchase of
Commercial Vehicles - Loans for LCVs (Light commercial vehicles, HCVs (Heavy
Commercial Vehicles), MCVs (Medium Commercial Vehicles), Three Wheelers
(This includes buses, trucks, tempos, tippers)
We provide funding for all models of Telco, Ashok Leyland, Swaraj Mazda,
Eicher, Bajaj Tempo, Volvo etc. The choice is entirely yours.
Car Loan - New Car Loans
You have spent a lot of time thinking about the make, model and colour of your car. Now
you don't have to spend a moment more than necessary to bring it home.
Just get in touch with us for a car loan to buy a new car and see how simple the car buying
experience can be. HDFC Bank's Car Loans Scheme is the most convenient way to get a
loan for your new dream car.
Isn't it time you stepped on the accelerator?
Advantages of our New Car Loans Services
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Speedy processing - within 48 hours.
Covers the widest range of cars and multi-utility vehicles in India.
Whatever the car you choose, we finance you, for up to 90% of its invoice value.
Flexible repayment options - 12 to 60 month period.
Attractive car loan plans.
Among the lowest interest rates.
Hassle-free documentation.
Prepayment - prepay the loan anytime after 6 months at a small charge.
Special rates for HDFC Bank account holders.
Car Loan - Used Car Loans
Today, used car of reliable quality and good value for money are readily available. HDFC
Bank Used Car Loans puts you in the driver"s seat. Flexible options are available for most
models at competitive interest rates, and quick approvals. What's more, HDFC Bank also
helps you select good quality used cars and even value them.
Advantages of our Used Car Loans Services
You can choose any car manufactured in India within a certain age*.
Choose flexible loan repayment schedules.
Get up to 80% finance of the value of the car.
Repay in easy installments of 12 to 48 months.
Avail of the lowest interest rates.
If you are an HDFC Bank account holder, we have got special benefits for you.
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* 6 years for premium vehicles, 7 years for standard vehicles and up to 8 years (only for
salaried individuals) on select vehicles.
Where and How can you apply
Applying for a Used Car Loans is absolutely simple. Just fill the online Apply Now form
and our representative will get in touch with you shortly.
You could also call ourPhoneBanking service and our customer service representative will
call on you, at your convenience.
Loan Against Securities
Is your money blocked in high yielding securities viz Equity Shares, Mutual Fund Units,
GOI Relief Bonds, LIC Policies, IMDs/RIBs.
No problem! Apply for an e-Instant Loan, and in just 60 seconds you can find out exactly
how much overdraft you can draw against your securities, while still retaining ownership.
And if you are eligible, you will have the money in your hands in a few days.
Overdraft facility also against LIC Policies , Government of India Relief Bonds and
RIBs/IMDs.
What's more, by applying online, you get a preferential interest rate. And the best part is
that you can continue to enjoy all your shareholder benefits such as rights, dividends and
bonuses.
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Advantages of our Loan Against Securities Services
e-Instant Loans: Online eligibility approval in 60 seconds, loan disbursement in 72 hours.
Overdraft facility can be availed against pledge of Equity Shares, Mutual Fund units, GOI
Relief Bonds or LIC Policies, RIBs/IMDs.
Preferential rate of interest for online applications.
Pay interest only on the amount outstanding and only for the time you use it.
Interest is calculated on the daily outstanding balance and debited to your account every
month end.
Shares can be pledged from any Depository (NSDL or CDSL) and any Depository
Participant across the country.
For availing of the overdraft facility, the securities need not necessarily be in your name.
What's more, we also offer you the following features
Minimum loan amount : Rs. 50,000/-
Drawing Power
Demat Shares Demat Shares up to 50% of the value
Mutual Funds Mutual Funds up to 50% of the value
The contribution of a single scrip should not exceed 65% of the total portfolio value at any
point of time during the tenure of the account.
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Single Scrip Lending
Lending upto 50% of the value.
HDFC Bank to be the Depository Participant.
Maximum Loan Amount Rs. 20 Lakhs
To receive the overdraft amount, a Current Account is created in your name into which, we
will create an overdraft limit.This entitles you to all the Current Account benefits like
FREEInternational Debit Card
FREEATM facility enabling anytime access to your account from all the ATMs around
the country.
FREEPhoneBanking- allowing 24-hour access to your account.
FREENetBanking - allowing 24-hour access to your account.
A personalised cheque book for enhanced security.
Detailed statement showing the current value of your portfolio and the securities pledged
by you.
Loan Against Property
Expand your business, plan a dream wedding, or fund your child's education.....
HDFC Bank as well as ICICI Bank brings to you Loan Against Property. You can now
take a loan against your self occupied residential or commercial property and enhance the
value of your property.
Get a loan of upto Rs. 1 crore and repay it in easy Equated Monthly Instalments (EMI's).
Gain
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from your property without giving it on rent or selling it.
Advantages of HDFC Bank as well as ICICI Bank Loan Against Property
Through its unique product features Bank offers following benefits:
Loans up to 60% of the market value.
Attractive interest rates in comparison with other forms of borrowings.
Speedy Processing.
Flexible surrogate income products structured to suit your needs.
Tenure up to 10 years.
Home Loans
Buying a property requires a complete knowledge of real estate and in today's complex
financial market it is difficult to choose the appropriate home loan company. HDFC Bank
as well as ICICI Bank brings home loans at your doorstep. With over 25 years of
experience of our parent company HDFC Bank as well as ICICI Bank and their dedicated
team of experts offering a complete package to meet your housing finance needs, and ever
eager to guide you with a basket of value added products and services.
That's why we say, any one can offer you housing finance, but only the most experienced
can guide you completely.
HDFC Bank as well as ICICI Bank offer you home loan parent company, for buying or
constructing homes, re-finance a home loan availed from other institutions or even to
extend or improve your existing home. We also offer finance for purchase of loan from
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approved agencies to help you construct a home of your choice. You could acquire a self-
contained flat in an existing or proposed co-operative society, in an apartment owners
association or even an independent single-family or multi-family bungalow or row house.
The benefits of availing a loan from HDFC Bank as well as ICICI Bank
Option to choose your loan as Fixed Rate or Floating Rate
Option to structure your loan as Partly Fixed or Partly Floating.
In-house scrutiny of Property documents for your complete peace of mind
Option to choose flexible repayment option to suit your individual needs
Option to apply for a loan from the comfort of your office or residence.
Option to structure your loan as Partly Fixed or Partly Floating.
In-house scrutiny of Property documents for your complete peace of mind
Option to choose flexible repayment option to suit your individual needs
Option to apply for a loan from the comfort of your office or residence.
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Credit Cards
Silver Credit Card
The Highlights
The HDFC Bank International Silver Credit Card offers you the best features a card can
provide along with the conveniences offered by a bank. Be it low interest balance transfer
facility or comprehensive insurance cover, each of its features will help you manage your
finances better and leave you free to live a better life.
Choose which of these features* you would benefit from the most...
- Balance Transfer at a lower interest rate
- Hassle-free travel
- Utility bill payments made easy
- Repaying loyalty with interest
- Wide acceptance
- Cash at your fingertips
- Add-on Cards
- Save while you spend (Reward Points)
- Privileged Pricing on Loans
- Repayments made easy
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- No liability on lost card
- Protecting you through insurance
Balance Transfer at a lower interest rate
Most cards charge interest at the rate of 2.95% per month. Transfer the same balance to
HDFC Bank's credit card and you will pay interest at the rate of only 1.65% per month. For
existing customers of HDFC Bank, we offer a special rate of 1.45% per month for 6
months.Why pay more when you have another way out ? Click here for details.
Hassle-free travel**
Travel bookings were never so easy. Dreams of a quiet family vacation are often ruined by
hassles of travel bookings. Now with the HDFC Bank International Silver Card, book your
train and air tickets from the comfort of your home or office.
Train Bookings
Forget those long queues at railway ticket counters and enjoy the convenience of booking
train tickets from your home. Our tie-up with SITA Travels for booking of train tickets,
will ensure that you can now get train tickets delivered to you at your home. Nominal cost
for delivery is charged.
Airline bookings
Avail a 3.5% discount on domestic and 5.5% discount on international travel as a valued
HDFC Bank card holder.
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Utility bill payments made easy
Bill Payments were never so easy. Call our 24-hour Customer Call center and request a Pay
Order / Demand Draft to be sent to you. Pay your insurance premium, electricity /
telephone / mobile bills using this service.
Note : The Utility Payments will be adjusted to your available cash limit and will attract
interest from the date of processing. This service is currently available in select cities for
select utilities companies only.
Repaying loyalty with interest
This feature is unique to our card and has been designed as a token of appreciation for the
extended use of our card. The longer you are with us, the lesser you have to pay. So on
renewal, we reduce the interest rate on your outstanding amount from 2.95% per month to
2.75% per month.
Wide Acceptance
The HDFC bank credit card is one of the most widely accepted credit cards.
Accepted at over 110,000 merchant establishments across India and Nepal and close to 18
million VISA accepting establishments around the world.
Cash at your fingertips
Step into any one of our 615 ATMs and withdraw cash upto 30% of your credit limit. You
may also use any of the VISA member ATMs for withdrawal at a very nominal charge.
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Besides withdrawing cash you can also use the HDFC Bank ATMs to :
Check the available cash limit
Do a PIN change
Do a funds transfer
Make credit card payments
Add on Cards
Get up to 3 supplementary cards for your spouse, parents, siblings (own brother/sister), son
and/or daughter (over 18 years) and allow them to enjoy the many benefits of a HDFC
Bank International Silver Credit Card.
Save while you spend
Spending has never been as much fun!! HDFC Bank's credit card revolutionizes the
meaning of the word spend. Here every purchase means a saving!
Earn 2 reward points for every Rs. 100 charged to your card. Save these points and redeem
them for exciting gifts and offers. What's more - you can save these reward points upto 18
months.
Privilege Pricing on Loans
As a HDFC Bank International Silver Credit Card holder you get loans from the bank at
special rates. The rate discount offered is as follows:
Loan Discount Offered
Personal Loans 1 %
Car Loans 0.5 %
Used Car Loans 0.5 %
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Gold Credit Card
The Highlights
Introducing the HDFC Bank International Gold Credit Car , customized to suit your
conveniences and make your lifestyle a truly cherishable golden experience.
Find out all the features that are offered by this card:
-Recognised the world over
- Cash Advance
- Revolving credit facility
- Interest Free Credit Period
- Comprehensive Insurance
- Travel Made Easy
- Global Travel Related Insurance
- International Business Travellers' Club (IBTC) Membership
- Exclusive Airport Lounge Facilities
- Lost Card Liability
- 24-Hour Customer Call Center
- Rewards Program
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- Financial Tracker
- Utility Bill Payments Made Easy
- Balance transfer option
- Privilege Pricing
- Cards for your entire family
- Global Emergency Assistance services from VISA
Cash Advance
In a situation where you need cash, just step into any one of our ATMs or VISA Member
ATMs and withdraw cash upto 40% of your credit limit at a very nominal charge ( Please
refer to the Schedule of charges ).
You can also use our ATMs to :
Withdraw Cash
Check the available Cash limit
Apply for a PIN Change
Pay your credit card bills.
Revolving credit facility
Financial flexibility for managing your finances. The revolving credit gives you the
flexibility to handle credit card bills, depending on what your resources are for that month.
This feature allows you to pay a minimum amount, which is 5% (subject to a minimum
amount of Rs.200) of your total bill amount or any higher amount whichever is convenient
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for you. You can then carry forward the balance to a better financial month, for which you
pay a charge of 2.95% per month.
Interest Free Credit Period
Your Card now gets you the highest Free Credit Period of upto 55 days from the date of
purchase (subject to the submission of the charge by the Merchant). Subsequently, if you
carry forward your outstanding balance you just pay a nominal interest of 2.95% p.m.
Comprehensive Insurance
To show how much we care, we have provided insurance covers against the various risks
you might face. What's special is that the Add-on Cardmember gets all the insurance covers
with the same amounts as the Primary Cardmember.
Travel Made Easy
Your Card offers you a host of travel-related benefits so that you can travel with ease and
comfort.
Air Ticketing: You can get a discount of 3.5% on domestic and 5.5% on international air
tickets and have the tickets delivered at your doorstep. All you have to do is call our
authorised travel agent and have them delivered at your doorstep*.
Rail Ticketing: Our tie-ups with an authorised travel agent(s) across the country ensure that
the tickets are delivered at your doorstep.* (subject to their availability).
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* Nominal Charges for delivery apply.
Global Travel Related Insurance
To ensure a hassle free travel, a host of travel-related insurance covers are provided on
your card.
Loss of Baggage
Post the arrival of your flight, if your checked-in baggage is reported lost/ misplaced, you
would be reimbursed upto Rs.60,000 for international flights and upto Rs.20,000 for
domestic flights.
Loss of Air Ticket: If you happen to lose your international Air ticket during international
travel, you would be reimbursed expenses incurred in obtaining a new ticket upto
Rs.10,000.
Please read The Cardmember Agreement for the claim procedure and policy details for all
insurance related items.
Delayed Flight
If your flight gets delayed beyond 12 hours from its scheduled departure time, you would
be reimbursed upto Rs.15,000 for international flights and upto Rs.5000 for domestic
flights.
Late Baggage Arrival
You would be reimbursed upto Rs. 10,000 if your checked-in baggage is delayed by over 3
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hours in case of international flights and over 6 hours in case of connecting domestic
flights. For domestic air travel you would be reimbursed upto Rs.5,000 if your checked-in
baggage is delayed by over 12 hours.
Loss of Passport
During international travel, if you happen to lose your Passport/ Visa, you would be
reimbursed expenses incurred in obtaining a new Passport/ Visa subject to a limit of
Rs.25,000.
Hijacking
In an unfortunate event of your flight getting Hijacked, you would be eligible to claim upto
Rs.300,000 @ Rs.12,500 per hour for international and connecting domestic flights and
upto Rs.1,50,000 @ Rs.6,250 per hour for domestic flights.
Note: The Hijacking cover is applicable upto a maximum period of 24 hours post 12 hours
of hijacking.
All the travel-related covers applicable to international flights will apply to connecting
domestic flights also. Insurance covers are not provided by HDFC Bank.
Exclusions/Limitations are applicable as per policies issued by the Insurance companies
with whom the Bank is tied up.
International Business Travellers' Club (IBTC) Membership
As our privileged customer, you shall now get a free International Business Travellers'
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Club (IBTC) Blue Card membership which gets you discounts upto 50% at over 5500 star
hotels worldwide and upto 25% on rentals of Hertz Rent-a-Car at over 7500 locations
worldwide.
Exclusive Airport Lounge Facilities
As our esteemed Cardmember, you will now have access to Domestic and International
Airport lounges of Oberoi at Mumbai, Kolkata and Chennai*, Welcomgroup at Delhi and
Taj at Chennai** and you can enjoy the world- renowned services offered by these
lounges. You can also enjoy complimentary refreshments so that your wait is a comfortable
one. To enjoy the above facilities, you would have your Gold Card imprinted for zero value
at the reception desk as a record of your visit.
Lost Card Liability
If you happen to lose your Card, don't panic.
The first thing to do is
Call us at any of our 24-Hour Customer Call Centres and report the loss.
Please make sure that you file a Lost report for the Lost/ Stolen Card at the nearest
police station and send us the acknowledgement copy, along with a written
confirmation to, The Manager - Customer Services, HDFC Bank Cards Division
PO BOX 399, Anna Salai P.O Chennai 600002.
We will immediately block all transactions on your Card and deliver a new Card to you
free of cost.
Any fraudulent transactions after reporting the loss will be covered. If you happen to
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recover the Card after having reported it lost, please do not use it. Cut it into 4 pieces, with
at least once through the magnetic stripe, and return it to us with a letter.
24-hour Customer Call Center
If you have a query or need any assistance, just call our 24-Hour Customer Call Centre.
Our customer service representatives are available round the clock for your assistance.
Health Plus International Credit Card Features
- Give priority to your family's health and fitness?
- Get your Health Check-ups done regularly?
- Worry about the increasing cost of quality health care?
We have an answer. "A swipe a day keeps doctor away".
Introducing HDFC Bank Health Plus International Credit Card, in association with
National Insurance Company(NIC), a leading insurance service provider and in affiliation
with MasterCard, offers you India's first credit card with a free inbuilt Cashless Mediclaim.
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The card offers you unparalled features. Be it cashless mediclaim facility, discounts at
leading hospitals, discounts from health and fitness related brands and an add-on cover
facility. Making it an unmatched product designed keeping your good health in mind.
The HDFC Bank Health Plus Credit Card is a feature rich credit with unique features like:
1. Cashless Mediclaim
2. Discounts at participating hospitals
3. Preferred partners for a healthy life
4. Give your family the extra protection
1. Cashless Mediclaim
The card offers free mediclaim cover for Rs.50,000/- plus a critical illness cover of Rs.1.5
lakhs. The critical illness cover includes open heart surgery & CABG, Cancer, Kidney
Failure and Vascular Stroke. With this cover you can avail cashless mediclaim facility at
any of the networked hospitals of the Third Party Administrator(TPA) in any city.
2. Discounts at participating hospitals
With this card, the best of medical care would cost you less. Get fabulous discounts on
annual health check-ups, outpatient and inpatient investigations in the participating
hospitals in each city.
3. Preferred partners for a healthy life
HDFC Bank Health Plus Credit card offers unique discounts and offers from leading health
and fitness related brands.
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4. Give your family the extra protection
a) Add-on Float Cover
You have the option of extending the Rs.50,000 mediclaim plus a critical illness cover
Rs.1.5 lakhs cover to the add-on cardholders, be it your spouse, children, brothers or
sisters.Whats more, the add-on cardholders can avail the discounts at participating hospitals
as well as with preferred partners.
b) Purchase additional mediclaim
Provide extra cover for your family which includes your spouse, children, parents, brothers
or sisters by purchasing additional mediclaim at fabulous discounts of more than 50%.
Whats more, you can get tax break under Section 80 D of the Income Tax Act. So what are
you waiting for?
c) Life Insurance Cover
To overcome the uncertainties of life you need to plan ahead and create a circle of
protection for your family. With the HDFC Bank Health Plus Credit card you can get your
life insurance cover from Birla Sun Life Insurance at exclusive premium rates.
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Feature Rich Credit Card :
1. Save while you spend (Reward Points)
2. Protecting through insurance
3. Balance Transfer at Lowest interest rates
4. Utility Bill payments made easy
5. Hassle Free Travel
6. Repaying Loyalty with interest
7. Wide acceptance
8. Cash at your fingertips
9. Add-on Cards
10. Privilege Pricing on Loans
11. Repayments made easy
12.No liability on lost card
1. Save while you spend (Reward Points)
Use your credit card and earn reward points. For every Rs.100 spent using your credit card
earn 1 reward point. You can redeem the reward points for house-holder's insurance which
includes, fire insurance, burglary insurance and breakdown insurance or for exciting gifts.
What's more - you can save the reward points upto 18 months.
2. Protecting through insurance
The HDFC Bank Health Plus Credit Card offers you the most comprehensive insurance
package at no additional cost. In case of death in an accident. If the cardholder loses his life
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in an air accident, the nominated kin will receive a compensation of Rs.10 lakhs. In the
case of a rail or road accident the nominated kin will receive a compensation of Rs.2 lakhs.
3. Balance Transfer at Lowest interest rates
Most cards charge interest at the rate of 2.95% per month. Transfer the same balance to
HDFC Bank's credit card and you will pay interest at the rate of only 1.65% per month. For
existing customers of HDFC Bank, we offer a special rate of 1.45% per month for 6
months.Why pay more when you have another way out ? Click here for details.
4. Utility Bill payments made easy
Bill Payments were never so easy. Call our 24-hour Customer Call center and request a Pay
Order / Demand Draft to be sent to you. Pay your insurance premium, electricity /
telephone / mobile bills using this service.
Note: The Utility Payments will be adjusted to your available cash limit and will attract
interest from the date of processing. This service is currently available in select cities for
select utilities companies only.
5. Hassle Free Travel**
Travel bookings were never so easy. Dreams of a quiet family vacation are often ruined by
hassles of travel bookings. Now with the HDFC Bank International Health Plus Credit
Card, book your train and air tickets from the comfort of your home or office.
a) Train Bookings
Forget those long queues at railway ticket counters and enjoy the convenience of booking
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train tickets from your home. Our tie-up with SITA Travels for booking of train tickets,
will ensure that you can now get train tickets delivered to you at your home. Nominal cost
for delivery is charged.
b) Airline bookings
Avail a 3.5% discount on domestic and 5.5% discount on international travel as also free
home delivery on all your bookings as a valued HDFC Bank card holder.
Call SITA Travels, identify yourself and enjoy these privileges or write to us at HDFC
Bank, CreditCards division, P.O.Box no 399, Anna Salai H P O, Chennai 600 002.
6. Repaying Loyalty with interest
This feature is unique to our card and has been designed as a token of appreciation for the
extended use of our card. The longer you are with us, the lesser you have to pay. So on
renewal, we reduce the interest rate on your outstanding amount from 2.95% per month to
2.75% per month.
7. Wide acceptance
The HDFC bank credit card is one of the most widely accepted credit cards. Accepted at
over 110,000 outlets across India and Nepal and 23 million Master Card accepting
establishments across the world.
8. Cash at your fingertips
Step into any one of our 615 ATMs and withdraw cash upto 30% of your credit limit. You
may also use any of the MASTER CARD member ATMs for withdrawal at a very nominal
charge. Besides withdrawing cash you can also use the HDFC Bank ATMs to:
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- Check the available cash limit
- Do a PIN change
- Do a funds transfer
- Make credit card payments
9. Add-on Cards
Get up to 2 supplementary cards for your spouse, parents, siblings (own brother/sister), son
and/or daughter (over 18 years) and allow them to enjoy the many benefits of a HDFC
Bank International Health Plus Credit Card.
10. Privilege Pricing on Loans
As a HDFC Bank International Health Plus Credit Card holder you get loans from the bank
at special rates.
The rate discount offered is as follows:
Loan Discount OfferedPersonal Loans 1%
Car Loans 0.5 %
Used Car Loans 0.5 %
11. Repayments made easy
Use any of the options given below to pay your credit card bills:
a) Through ATMs
Walk in to any one of the 600 and more ATMs in India, at any time for paying your credit
card dues, either by cash or by cheque. If you have an account with HDFC Bank, all you
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have to do is transfer the bill amount from your savings or current account to your credit
card account.
b) Through NetBanking
If you have an account with HDFC Bank, and you are registered for HDFC Bank
NetBanking facility,all you have to do is transfer the bill amount from your savings or
current account to the card account on the Net, by quoting your 16-