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A MARKET SURVEY REPORT ON “CUSTOMER PREFERENCE TOWARDS TO BRANDS OF DIGITAL CAMERA” (A CASE OF KODAK VS SONY) INVERTIS INSTITUTE OF MANAGEMENT STUDIES

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Page 1: Comparison Kodak vs Sony IIMS

A MARKET SURVEY

REPORT ON “CUSTOMER PREFERENCE

TOWARDS TO BRANDS

OF DIGITAL CAMERA”

(A CASE OF KODAK VS SONY)

INVERTIS INSTITUTE OF MANAGEMENT STUDIES

VS SESSION – 2010-2011 Under guidance of : Submitted By:Miss Gunjan Awal Mayank Saxena (Lecturer) BBA IVth Sem.

Page 2: Comparison Kodak vs Sony IIMS

I.I.M.S, Bareilly ROLL NO: 108103

Certificate

To whom it may concern

This is certify that Mr. Mayank Saxena student of BBA IV

Semester in our institute has successfully completed her project

work entitled “A Market Survey Report on Customer Preference

towards two brands of digital camera (A case of KODAK VS

SONY) ” for the partial fulfillment of the Bachelor of Business

Administration degree.

Prof. Arpan K. Khastagir Project Guide Director IIMS Miss. Gunjan Awal

Page 3: Comparison Kodak vs Sony IIMS

PREFACE

Excellence is the attitude that the whole of the human race is born with. It is the environment that

makes sure that whether the result of this attitude is visible or otherwise. The planned, properly

executed and evaluated project report help a lot in including the good work culture.

During this period, the students get their real fast experience on working in the actual environment.

Most of the theoretical knowledge that they have gained during the course of their studies is put to

test here. Apart from this the student gets the opportunity to learn latest technology, which

immensely help them in their carrier.

I had the opportunity to have the real practical experience, which has increased my sphere of

knowledge to a great extent. Now I m better equipped to handle the real thing than anyone else that

has not undergone any such project. During the project report, I learned how an actual project

progresses, what sort of problems actually occur during the development of such big projects, how

to produce quality product and so on. And being such a reputed organization I had but the best

exposer.

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ACKNOWLEDGEMENT

I would like to take this opportunity to express my deep gratitude to all those who, directly or indirectly made this project possible.

I have got considerable help and support in making this project report a reality from many people.

I would like to thank Director sir, coordinator mam and project guide Miss. Gunjan Awal faculty members of IIMS Bareilly whose endeavor for perfection, under fatigable zeal, innovation and dynamism contributed in a big way in completing this project. This work is the reflection of his thought, ideas, concept and above all his modest effort.

Page 5: Comparison Kodak vs Sony IIMS

Objectives Of The Study

To study about the Sony Corporation & Kodak India

To Study about Digital Camera and its types.

To study the Performance of Kodak Digital Camera & Sony Digital Camera.

Compare the after sales service of Sony and Kodak

To understand customer’s satisfaction level towards Sony & Kodak digital Camera.

Page 6: Comparison Kodak vs Sony IIMS

Introduction to Digital Camera

A digital camera (or digicam for short) is a camera that takes video or still photographs,

or both, digitally by recording images via an electronic image sensor.

Many compact digital still cameras can record sound and moving video as well as still

photographs. In the Western market, digital cameras outsell their 35 mm film counterparts.

Digital cameras can do things film cameras cannot: displaying images on a screen

immediately after they are recorded, storing thousands of images on a single small memory

device, recording video with sound, and deleting images to free storage space.

Digital cameras are incorporated into many devices ranging from PDAs and mobile phones

(called camera phones) to vehicles. The Hubble Space Telescope and other astronomical

devices are essentially specialised digital cameras.

Page 7: Comparison Kodak vs Sony IIMS

Introduction to Sony Corporation

Sony Corporation is a multinational conglomerate corporation headquartered in Minato,

Tokyo, Japan, and one of the world's largest media conglomerates with revenue exceeding

¥ 8,871,400 trillion (as of 2008) . Sony is one of the leading manufacturers of electronics,

video, communications, video game consoles, and information technology products for the

consumer and professional markets. Its name is derived from sonus, the Latin word for

sound.

Sony Corporation is the electronics business unit and the parent company of the Sony

Group, which is engaged in business through its five operating segments—electronics,

games, entertainment (motion pictures and music), financial services and other. These

make Sony one of the most comprehensive entertainment companies in the world. Sony's

principal business operations include Sony Corporation (Sony Electronics in the U.S.),

Sony Pictures Entertainment, Sony Computer Entertainment, Sony Music Entertainment,

Sony Ericsson, and Sony Financial Holdings. As a semiconductor maker, Sony is among

the Worldwide Top 20 Semiconductor Sales Leaders. The company's slogan is Sony. Like

no other.

Page 8: Comparison Kodak vs Sony IIMS

History

Masaru Ibuka, the co-founder of Sony

In 1945, after World War II, Masaru Ibuka started a radio repair shop in a bombed-out

building in Tokyo. The next year, he was joined by his colleague Akio Morita and they

founded a company called Tokyo Tsushin Kogyo K.K., which translates in English to

Tokyo Telecommunications Engineering Corporation. The company built Japan's first tape

recorder called the Type-G.

In the early 1950s, Ibuka traveled in the United States and heard about Bell Labs'

invention of the transistor. He convinced Bell to license the transistor technology to his

Japanese company. While most American companies were researching the transistor for its

military applications, Ibuka looked to apply it to communications. Although the American

companies Regency and Texas Instruments built the first transistor radios, it was Ibuka's

company that made them commercially successful for the first time. In August 1955,

Tokyo Telecommunications Engineering released the Sony TR-55, Japan's first

commercially produced transistor radio. They followed up in December of the same year

by releasing the Sony TR-72, a product that won favor both within Japan and in export

markets, including Canada, Australia, the Netherlands and Germany. Featuring six

transistors, push-pull output and greatly improved sound quality, the TR-72 continued to be

a popular seller into the early sixties.

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In May 1956, the company released the TR-6, which featured an innovative slim design

and sound quality capable of rivaling portable tube radios. It was for the TR-6 that Sony

first contracted "Atchan", a cartoon character created by Fuyuhiko Okabe, to become its

advertising character. Now known as "Sony Boy", the character first appeared in a cartoon

ad holding a TR-6 to his ear, but went on to represent the company in ads for a variety of

products well into the mid-sixties.[6] The following year, 1957, Tokyo Telecommunications

Engineering came out with the TR-63 model, then the smallest (112 × 71 × 32 mm)

transistor radio in commercial production. It was a worldwide commercial success.

University of Arizona professor Michael Brian Schiffer, Ph.D., says, "Sony was not first,

but its transistor radio was the most successful. The TR-63 of 1957 cracked open the U.S.

market and launched the new industry of consumer microelectronics." By the mid 1950s,

American teens had begun buying portable transistor radios in huge numbers, helping to

propel the fledgling industry from an estimated 100,000 units in 1955 to 5,000,000 units by

the end of 1968.

Sony's headquarters moved to Minato, Tokyo from Shinagawa, Tokyo around the end of

2006.

Origin of name

The Sony building in the Ginza area of Chūō, Tokyo

Page 10: Comparison Kodak vs Sony IIMS

When Tokyo Tsushin was looking for a romanized name to use to market themselves, they

strongly considered using their initials, TTK. The primary reason they did not is that the

railway company Tokyo Kyuko was known as TKK. The company occasionally used the

acronym "Totsuko" in Japan, but during his visit to the United States, Morita discovered

that Americans had trouble pronouncing that name. Another early name that was tried out

for a while was "Tokyo Teletech" until Morita discovered that there was an American

company already using Teletech as a brand name.

The name "Sony" was chosen for the brand as a mix of two words. One was the Latin word

Sonus which is the root of "sonic" and "sound" and the other was "sonny", a familiar term

used in 1950s America to call a boy. Morita pushed for a word that does not exist in any

language so that they could claim the word "Sony" as their own (which paid off when they

successfully sued a candy producer using the name, who claimed that "Sony" was an

existing word in some language).

At the time of the change, it was extremely unusual for a Japanese company to use Roman

letters instead of kanji to spell its name. The move was not without opposition: TTK's

principal bank at the time, Mitsui, had strong feelings about the name. They pushed for a

name such as Sony Electronic Industries, or Sony Teletech. Akio Morita was firm,

however, as he did not want the company name tied to any particular industry. Eventually,

both Ibuka and Mitsui Bank's chairman gave their approval.[6]

Notable Sony products, technologies and proprietary formats

Sony has historically been notable for creating its own in-house standards for new

recording and storage technologies instead of adopting those of other manufacturers and

standards bodies. The most infamous of these was the videotape format war of the early

1980s, when Sony marketed the Betamax system for video cassette recorders against the

VHS format developed by JVC. In the end, VHS gained critical mass in the marketplace

and became the worldwide standard for consumer VCRs and Sony adopted the format.

While Betamax is for all practical purposes an obsolete format, a professional-oriented

Page 11: Comparison Kodak vs Sony IIMS

component video format called Betacam that was derived from Betamax is still used today,

especially in the film and television industry.

In 1968 Sony introduced the Trinitron brand name for its line of aperture grille cathode

ray tube televisions and (later) computer monitors. Trinitron displays are still produced, but

only for markets such as Pakistan, Bangladesh, India and China. Sony discontinued the last

Trinitron-based television set in the USA Spring of 2007. Trinitron computer monitors

were discontinued in 2005.

Sony launched the Betamax videocassette recording format in 1975. In 1979 the

Walkman brand was introduced, in the form of the world's first portable music player.

1982 saw the launch of Sony's professional Betacam videotape format and the

collaborative Compact Disc format. In 1983 Sony introduced 90 mm micro diskettes (better

known as 3.5-inch (89 mm) floppy disks), which it had developed at a time when there

were 4" floppy disks and a lot of variations from different companies to replace the then

on-going 5.25" floppy disks. Sony had great success and the format became dominant; 3.5"

floppy disks gradually became obsolete as they were replaced by current media formats. In

1983 Sony launched the MSX, a home computer system, and introduced the world (with

their counterpart Philips) to the Compact Disc or CD. In 1984 Sony launched the Discman

series which extended their Walkman brand to portable CD products. In 1985 Sony

launched their Handycam products and the Video8 format. Video8 and the follow-on hi-

band Hi8 format became popular in the consumer camcorder market. In 1987 Sony

launched the 4 mm DAT or Digital Audio Tape as a new digital audio tape standard.

Sony Discman

In addition to developing consumer-based recording media, after the launch of the CD

Sony began development of commercially based recording media. In 1986 they launched

Page 12: Comparison Kodak vs Sony IIMS

Write-Once optical discs (WO) and in 1988 launched Magneto-optical discs which were

around 125MB size for the specific use of archival data storage.

In the early 1990s two high-density optical storage standards were being developed: one

was the MultiMedia Compact Disc (MMCD), backed by Philips and Sony, and the other

was the Super Density disc (SD), supported by Toshiba and many others. Philips and Sony

abandoned their MMCD format and agreed upon Toshiba's SD format with only one

modification based on MMCD technology, viz EFMPlus. The unified disc format was

called DVD which was marketed in 1997.

Sony introduced the MiniDisc format in 1993 as an alternative to Philips DCC or Digital

Compact Cassette. Since the introduction of MiniDisc, Sony has attempted to promote its

own audio compression technologies under the ATRAC brand, against the more widely

used MP3. Until late 2004, Sony's Network Walkman line of digital portable music players

did not support the MP3 de facto standard natively, although the provided software

SonicStage would convert MP3 files into the ATRAC or ATRAC3 formats.

Sony's BRAVIA series HDTV

In 1993, Sony challenged the industry standard Dolby Digital 5.1 surround sound format

with a newer and more advanced proprietary motion picture digital audio format called

SDDS (Sony Dynamic Digital Sound). This format employed eight channels (7.1) of audio

opposed to just six used in Dolby Digital 5.1 at the time. Unlike Dolby Digital, SDDS

utilized a method of backup by having mirrored arrays of bits on both sides of the film

which acted as a measure of reliability in case the film was partially damaged. Ultimately,

SDDS has been vastly overshadowed by the preferred DTS (Digital Theatre System) and

Dolby Digital standards in the motion picture industry. SDDS was solely developed for use

in the theatre circuit; Sony never intended to develop a home theatre version of SDDS.

Page 13: Comparison Kodak vs Sony IIMS

The Slimline PlayStation 2

In 1998, Sony launched their Memory Stick format; flash memory cards for use in Sony

lines of digital cameras and portable music players. It has seen little support outside of

Sony's own products with Secure Digital (SD) cards commanding considerably greater

popularity. Sony has made updates to the Memory Stick format with Memory Stick Duo

and Memory Stick Micro.

Sony and Philips jointly developed the Sony-Philips digital interface format (S/PDIF) and

the high-fidelity audio system SACD. The latter has since been entrenched in a format war

with DVD-Audio. At present, neither has gained a major foothold with the general public.

CDs are preferred by consumers because of ubiquitous presence of CD drives in consumer

devices.

In 1994 Sony launched the PlayStation (later PS one). This successful console was

succeeded by the PlayStation 2 in 2000, itself succeeded by the PlayStation 3 in 2006. The

PlayStation 2 has become the most successful video game console of all time. It has sold a

total of over 140 million units and still going. The PlayStation brand was extended to the

portable games market in 2005 by the PlayStation Portable. Sony developed the Universal

Media Disc (UMD) optical disc medium for use on the PlayStation Portable. Although

Sony tried to push the UMD format for movies, major studios stopped supporting the

format in the Spring of 2006.

In 2004, Sony built upon the MiniDisc format by releasing Hi-MD. Hi-MD allows the

playback and recording of audio on newly-introduced 1 GB Hi-MD discs in addition to

Page 14: Comparison Kodak vs Sony IIMS

playback and recording on regular MiniDiscs. Recordings on the Hi-MD Walkmans can be

transferred to and from the computer virtually unrestricted, unlike earlier NetMD. In

addition to saving audio on the discs, Hi-MD allows the storage of computer files such as

documents, videos and photos. Hi-MD introduced the ability to record CD-quality audio

with a linear PCM recording feature. It was the first time since MiniDisc's introduction in

1992 that the ATRAC codec could be bypassed and lossless CD-quality audio could be

recorded on the small discs.

Sony's retail store, Sony Style

Sony was one of the leading developers and remains one of the strongest proponents of the

Blu-ray Disc optical disc format, which eventually emerged as the market leader over the

competing standard, Toshiba's HD DVD, after a 2 year-long format war. The first Blu-ray

players became commercially available in June 2006, and Sony's first Blu-ray player, the

Sony BDP-S1, debuted in December 2006 with an MSRP of US $999.95. By the end of

2007 the format had the backing of every major motion picture studio except Universal,

Paramount, and Dreamworks.[13][14][15] The Blu-ray format's popularity continued to

increase, solidifying its position as the dominant HD media format, and Toshiba announced

its decision to stop supporting HD DVD on 19 February 2008.

Sony VAIO fashion show in 2008

On September 10, 2007 Sony unveiled Rolly, an egg-shaped digital robotic music player

which has colour lights that flash as it “dances” and has flapping wings that can twist to its

tunes. Movements along with the music downloaded from personal computers and

Page 15: Comparison Kodak vs Sony IIMS

Bluetooth can be set. Rolly, which went on sale in Japan on September 29, 2007, has one

gigabyte of memory to store tunes. Sony also developed dog-shaped robots called Aibo and

humanoids and Qrio.[16]

In summary, Sony has over the years introduced these standards: Umatic (~1968),

Betamax (1975), Betacam (81), Compact Disc (82), 3.5 inch Floppy Disk (82), Video8

(85), DAT (87), Hi8 (88), Minidisc (~90), Digital Betacam (~90), miniDV (92), Memory

Stick (98), Digital8 (99), PSP Universal Media Disc (~2003), HDV (~2004), Blu-ray Disc

(2006).

Management

On June 22, 2005, Nobuyuki Idei stepped down as Sony Corp. Chairman and Group CEO

and was replaced by Howard Stringer, then Chairman and CEO of Sony Corporation of

America, Corporate Executive Officer, Vice Chairman and COO Sony Entertainment

Business Group. Sony's decision to replace Idei with the British Howard Stringer marked

the first time that a foreigner has run a major Japanese electronics firm. On the same date,

Kunitake Ando stepped down as President and was replaced by Ryoji Chubachi

Mergers, acquisitions, and joint ventures

1987 — On November 18, 1987, Sony acquired CBS Records Group from CBS. It

was renamed "Sony Music Entertainment" in 1991.

1989 — Acquired Columbia Pictures Entertainment from the Coca-Cola Company

for US$3.4 billion. It was subsequently renamed "Sony Pictures Entertainment" in 1991.

1993 — Acquired Psygnosis Limited a computer games company based in

Liverpool, UK. Psygnosis director Ian Hetherington was made Managing Director of Sony

Computer Entertainment Europe.[18]

1995 — Sony/ATV Music Publishing LLC, a 50:50 joint venture of Sony

Corporation of America and Michael Jackson.

1997 — ST Liquid Crystal Display Corporation (STLCD), a 50:50 joint venture of

Sony Corporation and Toyota Industries Corporation.

2001 — Sony Ericsson, a 50:50 joint venture of Sony Corporation and Ericsson

AB, was established in October.

Page 16: Comparison Kodak vs Sony IIMS

2002 — Aiwa Corporation in October.

2004 — S-LCD Corporation, a joint venture of Sony Corporation and Samsung

Electronics Co. Ltd (Samsung Electronics: 50% plus 1 share, Sony: 50% minus 1 share)

was established in April.

2004 — On 20 July 2004, the EU approved a 50-50 merger between Sony Music

Entertainment and BMG. The new company was named Sony BMG Music Entertainment

and, as of 2005, holds a 21.5% share in the global music market, behind worldwide leader

Universal Music Group, which has a 25.5% share.

2005 — On 8 April 2005, The MGM Company (Metro-Goldwyn-Mayer and United

Artists) was acquired by a Sony-led consortium (Providence Equity Partners 29%, Texas

Pacific Group 21%, Sony 20%, Comcast 20%, DLJ Merchant Banking Partners 7% and

Quadrangle Group 3%) finalized the deal to purchase the film studio for about $4.8 billion,

including $2bn in debts from Armenian-American Kirk Kerkorian.

2006 — Sony NEC Optiarc Inc, a 55:45 (Sony 55%, NEC 45%) joint venture of

Sony Corporation and NEC Corporation, was established in April.

2006 — Obtained an option to acquire half of Michael Jackson's 50% stake in

Sony/ATV Music Publishing.

2006 — Acquired digital Single Lens Reflex (Digital SLR) cameras section from

Konica Minolta including digital camera support and servicing.

2006 — Acquired Grouper Networks (now Crackle, Inc.), a Sausalito-based startup

company that created a user generated video sharing platform and P2P technology for

$65M.

2006 — Field Emission Technologies Inc., a carve-out of Sony's nano-Spindt FED

technology. Established in December 2006 by Technology Carve-Out Investment LLP

(62.2%) and Sony (37.8%).

2007 — Qreatic Design Inc, a 50:50 joint venture of Sony Corporation and

Qimonda AG.

2007 — Moversa GmbH, a 50:50 joint venture of Sony Corporation and NXP

Semiconductors.

2008 — Acquired Gracenote, Inc. for $260M.[19][20]

Page 17: Comparison Kodak vs Sony IIMS

2008 — Acquired Bertelsmann AG's 50% stake in Sony BMG Music

Entertainment.

Manufacturing base

Slightly more than 50% of the electronics' segment's total annual production during the

fiscal year 2005 took place in Japan, including the production of digital cameras, video

cameras, flat panel televisions, personal computers, semiconductors and components such

as batteries and Memory Stick. Approximately 65% of the annual production in Japan was

destined for other regions. China accounted for slightly more than 10% of total annual

production, approximately 70% of which was destined for other regions.

Asia, excluding Japan and China, accounted for slightly more than 10% of total annual

production with approximately 60% destined for Japan, the US and the EU. The Americas

and Europe together accounted for the remaining slightly less than 25% of total annual

production, most of which was destined for local distribution and sale.

Controversy

Fictitious movie reviewer

In July 2000, a marketing executive working for Sony Corporation created a fictitious film

critic, David Manning, who gave consistently good reviews for releases from Sony

subsidiary Columbia Pictures, which generally received poor reviews amongst real critics.

Digital rights management

Main article: 2005 Sony BMG CD copy protection scandal

In October 2005, it was revealed by Mark Russinovich of Sysinternals that Sony BMG

Music Entertainment's music CDs had installed a rootkit on the user's computer as a DRM

measure (called Extended Copy Protection by its creator, British company First 4 Internet),

which was difficult to detect or remove.[25] This constitutes a crime in many countries, and

poses a major security risk to affected users. The uninstaller Sony initially provided

removed the rootkit, but in turn installed a dial-home program that posed an even greater

security risk. Sony eventually provided an actual uninstaller that removed all of Sony's

DRM program from the user's computer. Sony BMG faced several class action lawsuits

Page 18: Comparison Kodak vs Sony IIMS

regarding this matter.[26] On 31 January 2007, the U. S. Federal Trade Commission issued a

news release announcing that Sony BMG had agreed to settle Federal Trade Commission

charges that Sony BMG committed several offenses against United States federal law. This

settlement required that Sony BMG allow consumers to exchange the CDs through 30 June

2007, and to reimburse consumers for up to $150 for the repair of damage to their

computers that they may have incurred while removing the software.

In 2006 Sony started using ARccOS Protection on some of their film DVDs, which

caused compatibility problems with some DVD players—including models manufactured

by Sony. After complaints, Sony was forced to issue a recall.[27]

In August 2007, security firm F-Secure reported that the MicroVault USB thumb drive

installs a rootkit in a hidden directory without consent on user computers. The directory is

intended to protect fingerprint data, however it can be used for malicious means as most

virus scanners will not search for the directory or its contents.[28] Sony advised it was

conducting an investigation on the third-party product, and would offer a fix by mid-

September.

Advertisements

Sony admitted in late 2005 to hiring graffiti artists to spray paint advertisements for their

PlayStation Portable game system in seven major U.S. cities including New York City,

Philadelphia, and San Francisco.[30] The mayor of Philadelphia filed a cease and desist

order. According to Sony, they paid businesses and building owners for the right to graffiti

their walls.[31] As of early January 2006, Sony had no plans to keep or withdraw them.

In July 2006, Sony released a Dutch advertising campaign featuring a white model

dressed entirely in white and a black model garbed in black. The first ad featured the white

model clutching the face of the black model. The words "White is coming" headlined one

of the ads. The ad has been viewed as racist by critics.[32] A Sony spokesperson responded

that the ad does not have a racist message, saying that it was only trying to depict the

contrast between the black PSP model and the new ceramic white PSP. Other pictures of

the ad campaign include the black model overpowering the white model.[33]

In November 2006, a marketing company employed by Sony created a website entitled

"All I want for Xmas is a PSP", designed to promote the PSP through viral marketing. The

site contained a blog, which was purportedly written by "Charlie", a teenager attempting to

Page 19: Comparison Kodak vs Sony IIMS

get his friend "Jeremy"'s parents to buy him a PSP, providing links to t-shirt iron-ons,

Christmas cards, and a "music video" of either Charlie or Jeremy "rapping". However,

visitors to the website soon discovered that the website was registered to a marketing

company, exposing the site on sites such as YouTube and digg, and Sony was forced to

admit the site's true origin in a post on the blog, stating that they would from then on "stick

to making cool products" and that they would use the website for "the facts on the PSP".

The site has since been taken down. In an interview with next-gen.biz, Sony admitted that

the idea was "poorly executed".[34]

Legal

In 2002, Sony Computer Entertainment America, marketer of the popular PlayStation

game consoles, was sued by Immersion Corp. of San Jose, California which claimed that

Sony's PlayStation "Dual Shock" controllers infringed on Immersion's patents. In 2004, a

federal jury agreed with Immersion, awarding the company US$82 million in damages. A

U.S. district court judge ruled on the matter in March 2005 and not only agreed with the

federal jury's ruling but also added another US$8.7 million in damages. This is likely the

reason that the sixaxis controller for the PlayStation 3 had no rumble feature. The

DualShock 3 has since been made available for the PlayStation 3, reintroducing rumble

capabilities. Microsoft Corp. was also sued for its Xbox controller, however, unlike Sony,

they settled out of court so they could continue using the technology for the follow-up

Xbox 360.[35]

A California judge ordered Sony to pay Immersion a licensing fee of 1.37 percent per

quarter based on the sales of PlayStation units, Dual Shock controllers, and a selection of

PlayStation 2 games that use Immersion's technology.

In 2008, Sony Computer Electronics, faces a multi-million dollar lawsuit for consumer

fraud in misrepresenting consumer rights to customers in America over product engraving.

Customers were told they had to send in defective merchandise for repair rather than refund

or replacement.

Batteries

In April 2006, a Sony laptop battery exploded in Japan and caught fire. A Japanese couple

in Tokyo are currently (as of July 2007) suing both Sony and Apple Japan for over ¥2

Page 20: Comparison Kodak vs Sony IIMS

million ($16,700 USD) regarding the incident. The suit argues that the man suffered burns

on his finger when the battery burst into flames while being used, and his wife had to be

treated for mental distress due to the incident.[36]

On 14 August 2006, Sony and Dell admitted to major flaws in several Sony batteries that

could result in the battery overheating and catching fire. As a result they recalled over 4.1

million laptop batteries in the largest computer-related recall to that point in history. The

cost of this recall is being shared between Dell and Sony. Dell also confirmed that one of

its laptops caught fire in Illinois.[37][38] This recall also prompted Japan's Ministry of

Economy, Trade and Industry to order the companies to investigate the troubles with the

batteries. The ministry said they must report on their findings and draw up a plan to prevent

future problems by the end of August, or face a fine under Japan's consumer safety laws.[39]

Ten days later on 24 August 2006, Apple Computer recalled 1.8 million Sony built

batteries after receiving nine reports of batteries overheating, including two customers who

suffered minor burns, and additional reports of property damage.

On 19 September 2006, Toshiba announced it was recalling 340 000 Sony laptop batteries.[41] This recall, however, is not related to the recalls by Apple and Dell, as the batteries are

known to cause the laptops to sometimes run out of power. No injuries or other accidents

have been reported, according to Toshiba spokesman Keisuke Omori.

On 23 September 2006, Sony announced its investigation[43] of a Lenovo ThinkPad T43

laptop which overheated and caught fire in Los Angeles International Airport on 16

September, an incident that was confirmed by Lenovo. On 28 September 2006, Lenovo and

IBM made the global recall of 526 000 laptop batteries.

On 28 September 2006, Sony announced a global battery exchange program in response

to growing consumer concerns.

On 2 October 2006, Hewlett-Packard (HP) determined that it was not necessary for them

to join the global battery replacement program.

On 3 October 2006, the Yomiuri Shimbun (a Japanese Newspaper) reported that Sony

was aware of faults in its notebook PC batteries in December 2005 but failed to fully study

the problem.[47][48]

Page 21: Comparison Kodak vs Sony IIMS

On 16 October 2006, Fujitsu announced it was recalling 278,000 Sony laptop batteries. It

was also reported that Fujitsu, Toshiba, and Hitachi may seek compensation from Sony

over the battery recalls.[50]

On 25 April 2007, Acer announced that 27,000 batteries from TravelMate and Aspire

series notebooks sold from May 2004 to November 2006 were recalled due to 16 reports of

overheating and explosions.[51]

On 24 August 2007, it emerged that some of Sony's batteries that were not recalled, and

in use on Dell laptop computers, may be at risk of catching fire and exploding; as another

case of a Dell laptop with a Sony battery in it, came to light.[52]

On 30 October 2008, the recall of an additional 100,000 batteries produced by Sony was

announced by Dell, Hewlett-Packard, and Toshiba due to around forty cases of batteries

overheating being reported globally.[53]

CCD

Initially, in October 2005, it was reported by Sony that there were problems with the

charge-coupled devices (CCD) in 20 models of digital still cameras. The problems can

prevent the cameras from taking clear pictures, and in some cases, possibly prevent a

picture to be taken at all. In late November 2006, the recall was broadened to eight

additional models of digital cameras sold between 2003 and 2005. The problem appears to

manifest itself mostly when the camera is used in areas with hot weather. The eight models

effected are the following: DSC-F88, DSC-M1, DSC-T1, DSC-T11, DSC-T3, DSC-T33,

DSC-U40 and DSC-U50. Sony did indicate that they will repair or replace the affected

camera at no charge. Since Sony is one of the largest producers of CCD chips, this recall

may affect other manufacturer's and models of cameras, possibly as many as 100 models or

more. Other manufacturers of digital cameras, including Canon, Minolta, Nikon, Olympus

or Fuji have indicated they will replace faulty CCDs in their respective models of cameras

if necessary.

Environmental record

Page 22: Comparison Kodak vs Sony IIMS

Sony has received numerous awards and much recognition for their environmental efforts

throughout the world. Their achievements in the way of energy and environmental

conservation have earned them respect for their green campaign[55] despite bad press from a

low ranking on Greenpeace's greener electronics report.

Improvement efforts

Since 1976, Sony has had an Environmental Conference.[57] Sony's policies address their

effects on global warming, the environment, and resources. They are taking steps to reduce

the amount of greenhouse gases that they put out as well as regulating the products they get

from their suppliers in a process that they call "green procurement".[58] Sony has said that

they have signed on to have about 75 percent of their Sony Building running on geothermal

power. The "Sony Take Back Recycling Program" allows consumers to recycle the

electronics products that they buy from Sony by taking them to eCycle (Recycling) drop-

off points around the U.S. The company has also developed a biobattery that runs on sugars

and carbohydrates that works similarly to the way living creatures work. This is the most

powerful small biobattery to date.

Green TV

For sale in Japan on 30 July, 2008, Sony's green product, new flat-panel 32-inch (810 mm)

TV 150,000 yen (US$ 1,400; € 900) Bravia KDL-32JE1 offers ecological consumers

advantages of less energy consumption (70% less a year) than regular models with same

image quality. Sony was able to reduce carbon dioxide emissions totaling 79 kilograms

(174 pounds) a year, without sacrificing quality by developing a brighter back light and

better filtering, which produces light more efficiently. The TVs will have liquid crystal

displays along with high-definition digital broadcast capabilities.

Criticism

In 2000, Sony was ridiculed for a document entitled "NGO Strategy" that was leaked to the

press. The document involved the company's surveillance of environmental activists in an

Page 23: Comparison Kodak vs Sony IIMS

attempt to plan how to counter their movements. It specifically mentioned environmental

groups that were trying to pass laws that held electronics-producing companies responsible

for the clean up of the toxic chemicals contained in their merchandise. [63] In early July

2007, Sony ranked 14th on the Greenpeace chart "Guide to Greener Electronics." This

chart graded major electronics companies on their environmental work. Sony fell from its

earlier 11th place ranking due to Greenpeace's claims that Sony had double standards in

their waste policies.[64]

On December 9, 2008, Sony Corp. said it will cut 16,000 jobs, curb investment and pull

out of businesses to save $9.1 billion a year

Company Outline

Company Outline

Company: Sony India Pvt. Ltd.

Managing Director:

Mr. Masaru Tamagawa

Date of Establishment:

November 17, 1994

Location: A-31, Mohan Cooperative Industrial Estate, Mathura Road, New Delhi – 110044, India.

Staff Strength:

636 (as at March 31, 2007)

Page 24: Comparison Kodak vs Sony IIMS

Share Capital:

Rs. 550 million

Share Holding:

100% subsidiary of Sony Corporation, Japan

Branch Offices:

Delhi, Haryana, Ludhiana, Mumbai, Bangalore, Chennai, Kolkata, Hyderabad, Vijayawada, Jaipur, Chandigarh, Lucknow, Pune, Ahmedabad, Indore, Cochin, Coimbatore, Ghaziabad, Guwahati, Hubli and Ranchi

Business Activities:

Marketing, Sales and After-Sales Service of electronic products & software exports Products: Televisions, Hi-fi Audios, Home Theater systems and DVD players, Personal Audio (CD/Cassette Radio Players and Walkman®), Audio Video Accessories, Car Audio and Visual Systems, Notebooks, Gaming Consoles, Camcorders and Digital Still Cameras, Digital Imaging Accessory (Batteries, Chargers, Microphone, Photo Printers), Mobile Phones, Recording Media and Energy Devices, Broadcast and Professional products.

Location

Sony India Registered Office

NORTH

New Delhi

A - 31, Mohan Co-operative Industrial Estate, Mathura Road

New Delhi - 110044

Ph No : 66006600

Fax No : 26959141

Sony India Branch Offices

EAST

Guwahati

Page 25: Comparison Kodak vs Sony IIMS

5th Floor, NH Center Point Building, Opposite Bora Service, G S Road

Guwahati

Ph No : 0361-2462858, 2462859

Kolkata

KCI Plaza, 6th Floor, 23C, Ashutosh Chaudhary Avenue

Ballygunge Phari, Opposite Chinese Pavillion

Kolkata - 700019

Ph No : 033-24614381, 24614387

Fax No : 24614414, 24614399

Ranchi

Plot No. 468, Ground Floor, Sushila Niwas, Hinoo Main Road, Hinoo

Ranchi - 834002

Ph No: 0651-2251217, 2251218, 2251219, 2251220

NORTH

Chandigarh

SCO 162-163, Madhya Marg, Sector 9-C

Chandigarh - 160017

Ph No : 0172-5046431, 5046443

Fax No : 0172-4046445

Ghaziabad

24 Advocate Chambers, 2nd Floor, RDC Raj Nagar

Ghaziabad, Uttar Pradesh

Ph No : 0120-4380060, 4117585, 4117586, 4117587

Fax No : 0120-4380059

Page 26: Comparison Kodak vs Sony IIMS

Jaipur

C-7, Sultan House, 1st floor,

Sawai Jai Singh Highway, Bani Park

Jaipur - 302016

Ph No : 0141-4041896, 4041897

Fax No : 0141-4041894

Ludhiana

38 G & 39 G, First Floor, B R S Nagar, Ludhiana

Punjab

Ph No : 0161-4632222

Fax No : 0161-4632225

Lucknow

4th Floor, Eldeco Corporate Chambers, Vibhuti Khand

Opposite Kisan Mandi Bhawan, Phase 1 Gomti Nagar

Lucknow

Ph No : 0522-4041231, 4041232, 4041233, 4041234, 4041235

Gurgaon

SCO 32-33, Sec 15, Part II, Ist Floor, Gurgaon,

Haryana

Ph No : 0124-2225267, 2225265

Fax No : 0124-2225269

SOUTH

Bangalore

No.768, 100 Feet Main Road HAL, IInd Stage, 12th Main, Indira Nagar

Bangalore - 560038

Page 27: Comparison Kodak vs Sony IIMS

Ph No : 080-66605555

Fax No : 080-25294987

Chennai

33/13, Shafee Mohammed Road, Off Greams Road

Chennai - 600006

Ph No : 044-28292571, 28292572

Fax No : 044-28294853

Cochin

2nd Floor, Muscat Tower S.A.Road, Kadavanthara

Cochin - 682 020

Ph No : 0484-2318616, 2318618, 2318619

Fax No : 0484-2318629

Coimbatore

Sony India Pvt Ltd, III Floor, 1025/1 Skanda Square, Avinashi Road

Coimbatore - 641018

Ph No : 0422-4334455

Fax No : 0422-4334456

Hubli

First Floor, No: 4880/4 & 4880/5

Above Bellad & Co, Gokul Road

Hubli - 580030

Ph No : 0836-4264181, 4264182, 4264183

Fax No : 0836-4264184

Hyderabad

Page 28: Comparison Kodak vs Sony IIMS

6-3-676/A/2/3/4, Punjagutta X Roads, Punjagutta

Hyderabad - 500082

Ph No : 040-66115000

Fax No : 040-23400014

Vijayawada

Matha Towers, 4th Floor, Door No. 59-10-1/A, Ring Road

Patamatalanka, Krishna District

Vijaywada - 520008

Ph No : 0866-6667788

Fax No : 0866-6668020

WEST

Ahemdabad

101, Parth Complex, Ground floor, Swastik Cross Road

Navrangpura

Ahmedabad - 380009

Ph No : 079-26441040, 26441041

Fax No : 26460839

Indore

25/1 Ground Floor, Yashwant Niwas Road, Shirish Chamber

Indore - 452003

Ph No : 0731-4055762, 4042013, 4042033

Mumbai

Ist Floor, Trade Globe Building, Sir M. V. Road

Kondivita, Andheri (East)

Page 29: Comparison Kodak vs Sony IIMS

Mumbai - 400059

Ph No : 022-28313333, 56919999

Fax No : 28312935

Pune

109, First Floor, City Mall University Road, Ganesh Kind

Pune - 411016

Ph No : 020-41402000

Fax No : 020-41402099

Corporate Social Responsibility

The Sony Group recognizes that its businesses have direct and indirect impact on the

communities in which we operate. Find out how Sony is contributing towards being a

positive global citizen.

Community Activities

With the goal of fostering positive relationships within the communities in which we

operate in, Sony engages in a myriad of activities and encourages employees to play an

active role in their communities.

Environment

Sony recognizes the importance of preserving the natural environment in order to create a

sustainable society for our future generations. Sony is committed to achieving this goal by

Page 30: Comparison Kodak vs Sony IIMS

seeking to combine ongoing innovation in environmental technology coupled with

environmentally sound business practices.

Cyber-shot™ Digital Camera

Everyone can be a photographer with our wide range of Cyber-shot cameras that aim to

provide you with utmost satisfaction. Packed with plentiful features like Super SteadyShot,

High Sensitivity and Real Imaging Processor, you can be sure that each of our Cyber-shot

cameras delivers a superior performance. To complement their functions, Sony has also

developed a series of accessories that specifically caters to the Cyber-shot range.

Current Models

DSC-T90/P

MRP Rs. 17,990 /-*

Page 31: Comparison Kodak vs Sony IIMS

(MRP inclusive of all taxes)

DSC-T500/S

MRP Rs. 17,990 /-*

(MRP inclusive of all taxes)

DSC-T77/B

MRP Rs. 13,990 /-*

(MRP inclusive of all taxes)

DSC-T2/B

MRP Rs. 14,990 /-*

(MRP inclusive of all taxes)

DSC-W270/S

MRP Rs. 15,990 /-*

(MRP inclusive of all taxes)

Page 32: Comparison Kodak vs Sony IIMS

DSC-W230/S

MRP Rs. 13,990 /-*

(MRP inclusive of all taxes)

DSC-W220/S

MRP Rs. 12,990 /-*

(MRP inclusive of all taxes)

DSC-W210/G

MRP Rs. 11,990 /-*

(MRP inclusive of all taxes)

DSC-W300

MRP Rs. 19,990 /-*

(MRP inclusive of all taxes)

Page 33: Comparison Kodak vs Sony IIMS

DSC-S980/S

MRP Rs. 9,990 /-*

(MRP inclusive of all taxes)

DSC-S930/S

MRP Rs. 7,990 /-*

(MRP inclusive of all taxes)

DSC-S950/B

MRP Rs. 8,990 /-*

(MRP inclusive of all taxes)

DSC-HX1

MRP Rs. 29,990 /-*

(MRP inclusive of all taxes)

Page 34: Comparison Kodak vs Sony IIMS

DSC-H20

MRP Rs. 17,990 /-*

(MRP inclusive of all taxes)

DSC-H50/B

MRP Rs. 21,990 /-*

(MRP inclusive of all taxes)

DSC-H10/B

MRP Rs. 15,990 /-*

(MRP inclusive of all taxes)

Archived Models

DSC-T300/B

Page 39: Comparison Kodak vs Sony IIMS

Series T - DSC-T90/P

Double Anti-blur Technology

Sony's Double Anti-Blur combines two key technologies, High Sensitivity and Optical

Steadyshot, to significantly reduce motion blurs and allow you to capture sharp images in

any situation.

Scene Selection

Each of the Scene Selection mode has pre-set settings that allow you to select the optimal

configurations for your image with just a touch of your finger. So no matter what the

shooting condition, just switch to the most suitable mode and start snapping.

Clear Photo LCD Plus

Gasp at your best moments when you view them on the crystalline clarity of the Clear

Photo LCD Plus Display. It features a special, multi-layered coating that reduces reflection

and increases contrast, so pictures can be previewed and framed in superb detail, even

under extra bright or dark lighting conditions.

BIONZ Image Processing Engine

Page 40: Comparison Kodak vs Sony IIMS

The BIONZ Image Processing Engine suppresses colour and luminance noise, giving you

enhanced colour reproduction, rich tonal graduations and an amazing clarity of detail that

captures the instant the way it was meant to be.

Intelligent Scene Recognition

Let the camera detect between the different types of scenes, automatically selecting the

optimum settings for each situation. With this mode, shooting in varied situation is a

breeze.

12.1 Mega Pixels

With 12.1 Mega Pixels, your picture offer amazing sharpness and clarity. Crop any part of

an image that captured your imagination, its pin-sharp clarity will remain breathtaking.

Should you require a larger print, the high resolution keeps quality impressively high.

Series T - DSC-T500/S

Face Detection Technology Sony's Face Detection Technology will

automatically adjust the focus, exposure, and even flash control on multiple faces in the

single shot. Double Anti-blur Technology Sony's Double Anti-Blur combines two

key technologies, High Sensitivity and Optical Steadyshot, to significantly reduce motion

Page 41: Comparison Kodak vs Sony IIMS

blurs and allow you to capture sharp images in any situation. Scene Selection Each of

the Scene Selection mode has pre-set settings that allow you to select the optimal

configurations for your image with just a touch of your finger. So no matter what the

shooting condition, just switch to the most suitable mode and start snapping. Clear

Photo LCD Plus Gasp at your best moments when you view them on the crystalline

clarity of the Clear Photo LCD Plus Display. It features a special, multi-layered coating

that reduces reflection and increases contrast, so pictures can be previewed and framed in

superb detail, even under extra bright or dark lighting conditions. Carl Zeiss Vario-

Tessar Lens The world renowned Carl Zeiss Vario-Tessar lens is an exceptional optical

solution that gives you the crisp imaging detail and vivid colour reproduction you have

come to expect from an outstanding lens maker. Photo Music HD View and enjoy your

images in HD-quality slideshow. You can add music through the built-in HD Slideshow

with music feature and produce entertaining HD slideshows. Photo TV HD By

connecting to Sony's PhotoTV HD-compactible devices using an optional HD Output

Adaptor Cable, a whole new world of photos can be comfortably enjoyed in breathtaking

full HD quality. Series T - DSC-T77/B Face

Detection Technology Sony's Face Detection Technology will automatically adjust the

focus, exposure, white balance and even flash control on multiple faces in the single shot.

Double Anti-blur Technology Sony's Double Anti-Blur combines two key

technologies, High Sensitivity and Optical Steadyshot, to significantly reduce motion blurs

and allow you to capture sharp images in any situation. 4x Optical Zoom With 4x

Optical Zoom, image quality isn’t affected even when the magnification is increased.

You'll be able to capture distant subject with optical clarity. Clear Photo LCD Plus

Page 42: Comparison Kodak vs Sony IIMS

Gasp at your best moments when you view them on the crystalline clarity of the Clear

Photo LCD Plus Display. It features a special, multi-layered coating that reduces reflection

and increases contrast, so pictures can be previewed and framed in superb detail, even

under extra bright or dark lighting conditions. Carl Zeiss Vario-Tessar Lens The

world renowned Carl Zeiss Vario-Tessar lens is an exceptional optical solution that gives

you the crisp imaging detail and vivid colour reproduction you have come to expect from

an outstanding lens maker. Intelligent Scene Recognition Let the camera detect

between the different types of scenes, automatically selecting the optimum settings for each

situation. With this mode, shooting in varied situation is a breeze. Smile Shutter Created

to capture all your happy moments, Smile Shutter cleverly allows you to snap pictures only

when the person is smiling. W Series - DSC-W210/G

Face Detection Technology Sony's Face

Detection Technology will automatically adjust the focus, exposure, white balance and

even flash control on multiple faces in the single shot. Scene Selection Each of the

Scene Selection mode has pre-set settings that allow you to select the optimal

configurations for your image with just a touch of your finger. So no matter what the

shooting condition, just switch to the most suitable mode and start snapping. Clear

Photo LCD Plus Gasp at your best moments when you view them on the crystalline

clarity of the Clear Photo LCD Plus Display. It features a special, multi-layered coating

that reduces reflection and increases contrast, so pictures can be previewed and framed in

superb detail, even under extra bright or dark lighting conditions. BIONZ Image

Processing Engine The BIONZ Image Processing Engine suppresses colour and

luminance noise, giving you enhanced colour reproduction, rich tonal graduations and an

Page 43: Comparison Kodak vs Sony IIMS

amazing clarity of detail that captures the instant the way it was meant to be. Intelligent

Scene Recognition Let the camera detect between the different types of scenes,

automatically selecting the optimum settings for each situation. With this mode, shooting in

varied situation is a breeze. Smile Shutter Created to capture all your happy moments,

Smile Shutter cleverly allows you to snap pictures only when the person is smiling. 12.1

Mega Pixels With 12.1 Mega Pixels, your picture offer amazing sharpness and clarity.

Crop any part of an image that captured your imagination, its pin-sharp clarity will remain

breathtaking. Should you require a larger print, the high resolution keeps quality

impressively high. All Sony Digital Camera Prices

Current Cameras

Camera Model ReportsStreetPrice

SpecsTest

ImagesUser

Reviews

Sony Alpha DSLR-A29014.2 megapixel, SLR, 3.00x Zoom

First Shots$455.11Check Prices

  Price-Grabber

Sony Alpha DSLR-A38014.2 megapixel, SLR, 3.00x Zoom

Review$561.99Check Prices

TestImages

 Price-Grabber

Sony Alpha DSLR-A39014.2 megapixel, SLR, 3.00x Zoom

First Shots$503.12Check Prices

  Price-Grabber

Sony Alpha DSLR-A45014.2 megapixel, SLR, 3.00x Zoom

      

Sony Alpha DSLR-A50012.3 megapixel, SLR, 3.00x Zoom

Initial Test$574.27Check Prices

TestImages

 Price-Grabber

Sony Alpha DSLR-A55014.2 megapixel, SLR, 3.00x Zoom

Initial Test$745.59Check Prices

TestImages

 Price-Grabber

Page 44: Comparison Kodak vs Sony IIMS

Sony Alpha DSLR-A56014.2 megapixel, SLR, 3.00x Zoom

Initial TestTestImages

  

Sony Alpha DSLR-A58016.2 megapixel, SLR, 3.00x Zoom

First Shots$899.99Check Prices

  Price-Grabber

Sony Alpha DSLR-A85024.6 megapixel, Pro SLR

Full Review$1967.77Check Prices

TestImages

 Price-Grabber

Sony Alpha DSLR-A90024.6 megapixel, Pro SLR

Full Review$2564.78Check Prices

TestImages

 Price-Grabber

Sony Alpha NEX-314.2 megapixel, 3.00x Zoom

Full Review$548.22Check Prices

TestImages

 Price-Grabber

Sony Alpha NEX-514.2 megapixel, 3.00x Zoom

Full Review$689.63Check Prices

TestImages

 Price-Grabber

Sony Alpha SLT-A3314.2 megapixel, 3.00x Zoom

Full Review$634.24Check Prices

TestImages

 Price-Grabber

Sony Alpha SLT-A55V16.2 megapixel, 3.00x Zoom

Full Review$849.99Check Prices

TestImages

 Price-Grabber

Sony Cyber-shot DSC-H5514.1 megapixel, 10.00x Zoom

Express Review

$206.11Check Prices

  Price-Grabber

Sony Cyber-shot DSC-HX19.1 megapixel, 20.00x Zoom

Review$362.70Check Prices

TestImages

 Price-Grabber

Sony Cyber-shot DSC-HX5V10.2 megapixel,

Review $306.49Check Prices

TestImages

 Price-Grabber

Page 45: Comparison Kodak vs Sony IIMS

10.00x Zoom

Sony Cyber-shot DSC-S210012.1 megapixel, 3.00x Zoom

Preview$97.70Check Prices

  Price-Grabber

Sony Cyber-shot DSC-T9914.1 megapixel, 4.00x Zoom

Express Review

$231.94Check Prices

  Price-Grabber

Sony Cyber-shot DSC-TX110.1 megapixel, 4.00x Zoom

Express Review

$396.00Check Prices

TestImages

 Price-Grabber

Sony Cyber-shot DSC-TX510.2 megapixel, 4.00x Zoom

Express Review

$322.18Check Prices

  Price-Grabber

Sony Cyber-shot DSC-TX710.2 megapixel, 4.00x Zoom

Express Review

$301.91Check Prices

  Price-Grabber

Sony Cyber-shot DSC-TX912.2 megapixel, 4.00x Zoom

First Shots$357.30Check Prices

  Price-Grabber

Sony Cyber-shot DSC-W31012.2 megapixel, 4.00x Zoom

First Shots$127.48Check Prices

  Price-Grabber

Sony Cyber-shot DSC-W33014.1 megapixel, 4.00x Zoom

Express Review

$146.25Check Prices

  Price-Grabber

Sony Cyber-shot DSC-W35014.1 megapixel, 4.00x Zoom

Express Review

$168.62Check Prices

  Price-Grabber

Sony Cyber-shot DSC-

Express Review

$198.72Check Prices

   Price-Grabber

Page 46: Comparison Kodak vs Sony IIMS

W37014.1 megapixel, 7.00x Zoom

Sony Cyber-shot DSC-WX110.1 megapixel, 5.00x Zoom

Express Review

$306.24Check Prices

TestImages

 Price-Grabber

Sony Cyber-shot DSC-WX512.2 megapixel, 5.00x Zoom

First Shots$278.38Check Prices

  Price-Grabber

Sony NEX-VG1014.2 megapixel, 11.10x Zoom

Preview   Price-Grabber

Discontinued CamerasCamera Model Reports

StreetPrice

SpecsTest

ImagesUser

Reviews

Sony Alpha DSLR-A10010.2 megapixel, SLR, 3.88x Zoom

Full Review$799.99Check Prices

TestImages

PCPhotoReviewPrice-Grabber

Sony Alpha DSLR-A20010.2 megapixel, SLR, 3.88x Zoom

Full Review$469.99Check Prices

TestImages

 Price-Grabber

Sony Alpha DSLR-A23010.2 megapixel, SLR, 3.00x Zoom

ReviewTestImages

 Price-Grabber

Sony Alpha DSLR-A30010.2 megapixel, SLR, 3.88x Zoom

Preview$562.64Check Prices

  Price-Grabber

Sony Alpha DSLR-A33010.2 megapixel, SLR, 3.00x Zoom

Review$529.99Check Prices

TestImages

 Price-Grabber

Sony Alpha DSLR-A35014.2 megapixel, SLR, 3.88x Zoom

Full ReviewTestImages

 Price-Grabber

Sony Alpha DSLR-A70012.2 megapixel, Pro SLR, 3.88x Zoom

Initial Test$98.46Check Prices

 PCPhotoReviewPrice-Grabber

Sony Cyber-shot DSC-F551.9 megapixel, Non-Zoom

      

Sony Cyber-shot DSC-F55DX2.6 megapixel, Non-Zoom

      

Sony Cyber-shot DSC-F55V2.6 megapixel, Non-Zoom

      

Page 47: Comparison Kodak vs Sony IIMS

Sony Cyber-shot DSC-F885.1 megapixel, 3.00x Zoom

Full ReviewTestImages

PCPhotoReviewPrice-Grabber

Sony Cyber-shot DSC-F5051.9 megapixel, 5.00x Zoom

Full ReviewTestImages

 Price-Grabber

Sony Cyber-shot DSC-F505V2.6 megapixel, 5.00x Zoom

Full ReviewTestImages

 Price-Grabber

Sony Cyber-shot DSC-F7075.0 megapixel, 5.00x Zoom

Full ReviewTestImages

 Price-Grabber

Sony Cyber-shot DSC-F7175.0 megapixel, 5.00x Zoom

Full ReviewTestImages

PCPhotoReviewPrice-Grabber

Sony Cyber-shot DSC-F8288.0 megapixel, 7.14x Zoom

Full ReviewTestImages

PCPhotoReviewPrice-Grabber

Sony Cyber-shot DSC-G16.0 megapixel, 3.00x Zoom

Preview$574.75Check Prices

  Price-Grabber

Sony Cyber-shot DSC-G310.1 megapixel, 4.00x Zoom

Express Review

TestImages

 Price-Grabber

Sony Cyber-shot DSC-H15.1 megapixel, 12.00x Zoom

Full ReviewTestImages

PCPhotoReviewPrice-Grabber

Sony Cyber-shot DSC-H26.0 megapixel, 12.00x Zoom

Full Review$272.25Check Prices

TestImages

 Price-Grabber

Sony Cyber-shot DSC-H38.0 megapixel, 10.00x Zoom

ReviewTestImages

 Price-Grabber

Sony Cyber-shot DSC-H57.2 megapixel, 12.00x Zoom

Full Review$419.25Check Prices

TestImages

 Price-Grabber

Sony Cyber-shot DSC-H78.0 megapixel, 15.00x Zoom

Preview  PCPhotoReviewPrice-Grabber

Sony Cyber-shot DSC-H98.0 megapixel, 15.00x Zoom

Full Review$399.00Check Prices

TestImages

PCPhotoReviewPrice-Grabber

Sony Cyber-shot DSC-H108.1 megapixel, 10.00x Zoom

Preview   Price-Grabber

Sony Cyber-shot DSC-H2010.1 megapixel, 10.00x Zoom

Express Review

  Price-Grabber

Sony Cyber-shot DSC-H509.1 megapixel, 15.00x Zoom

ReviewTestImages

 Price-Grabber

Sony Cyber-shot DSC-L14.1 megapixel, 3.00x Zoom

    Price-Grabber

Page 48: Comparison Kodak vs Sony IIMS

Sony Cyber-shot DSC-M15.1 megapixel, 3.00x Zoom

Full Review   Price-Grabber

Sony Cyber-shot DSC-M25.3 megapixel, 3.00x Zoom

Full ReviewTestImages

 Price-Grabber

Sony Cyber-shot DSC-N18.1 megapixel, 3.00x Zoom

Preview  PCPhotoReviewPrice-Grabber

Sony Cyber-shot DSC-N210.0 megapixel, 3.00x Zoom

Full Review$388.50Check Prices

TestImages

PCPhotoReviewPrice-Grabber

Sony Cyber-shot DSC-P13.1 megapixel, 3.00x Zoom

Full ReviewTestImages

 Price-Grabber

Sony Cyber-shot DSC-P22.0 megapixel, 3.00x Zoom

Full ReviewTestImages

PCPhotoReviewPrice-Grabber

Sony Cyber-shot DSC-P32.8 megapixel, Non-Zoom

      

Sony Cyber-shot DSC-P53.2 megapixel, 3.00x Zoom

Full ReviewTestImages

 Price-Grabber

Sony Cyber-shot DSC-P73.2 megapixel, 3.00x Zoom

Full ReviewTestImages

 Price-Grabber

Sony Cyber-shot DSC-P83.2 megapixel, 3.00x Zoom

Full ReviewTestImages

PCPhotoReviewPrice-Grabber

Sony Cyber-shot DSC-P94.0 megapixel, 3.00x Zoom

Full ReviewTestImages

 Price-Grabber

Sony Cyber-shot DSC-P105.0 megapixel, 3.00x Zoom

Full ReviewTestImages

PCPhotoReviewPrice-Grabber

Sony Cyber-shot DSC-P125.0 megapixel, 3.00x Zoom

    Price-Grabber

Sony Cyber-shot DSC-P201.1 megapixel, Non-Zoom

    Price-Grabber

Sony Cyber-shot DSC-P301.2 megapixel, 3.00x Zoom

Full ReviewTestImages

 Price-Grabber

Sony Cyber-shot DSC-P312.0 megapixel, Non-Zoom

Full ReviewTestImages

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Sony Cyber-shot DSC-P323.2 megapixel, Non-Zoom

Full ReviewTestImages

PCPhotoReviewPrice-Grabber

Sony Cyber-shot DSC-P414.1 megapixel, Non-Zoom

    Price-Grabber

Sony Cyber-shot DSC-P434.1 megapixel, Non-Zoom

     Price-

Page 49: Comparison Kodak vs Sony IIMS

Grabber

Sony Cyber-shot DSC-P501.9 megapixel, 3.00x Zoom

Full ReviewTestImages

 Price-Grabber

Sony Cyber-shot DSC-P512.0 megapixel, 2.00x Zoom

Full ReviewTestImages

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Sony Cyber-shot DSC-P523.2 megapixel, 2.00x Zoom

    Price-Grabber

Sony Cyber-shot DSC-P713.2 megapixel, 3.00x Zoom

Full ReviewTestImages

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Sony Cyber-shot DSC-P723.2 megapixel, 3.00x Zoom

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INTRODUCTION TO KODAKEastman Kodak Company

(NYSE: EK) is a multinational American corporation which produces imaging and photographic

materials and equipment. Long known for its wide range of photographic film products, Kodak is

re-focusing[2] on two major markets: digital photography and digital printing. OriginsKodak's

origins rest with Eastman Dry Plate Company, and the General Aristo Company, founded by

inventor George Eastman and businessman Henry Strong in Rochester, and Jamestown New York.

The General Aristo Company was formed in 1899 in Jamestown New York, with George Eastman

as treasurer, and this company purchased the stock of American Aristotype Company. Eventually,

the business in Jamestown was moved in its entirety to Rochester, and the plants in Jamestown

were razed. The Eastman Dry Plate Company was responsible for the first cameras suitable for

nonexpert use. The Kodak company attained its name from the first simple roll film cameras

produced by Eastman Dry Plate Company, known as the "Kodak" in its product line. The cameras

proved such an enormous success that the word Kodak was incorporated into the company name.

George Eastman registered the trademark Kodak on September 4, 1888. The Eastman Kodak

Company was founded in 1892.[1] The company is incorporated in New Jersey but has its offices in

Rochester, New York.[3] George Eastman, Kodak's founder, coined the advertising slogan, "You

press the button, we do the rest."[4] In 1901 the Eastman Kodak Company acquired the stock of

Page 51: Comparison Kodak vs Sony IIMS

General Aristo Company.Kodak nameThe logo from 1987 to 2006.[5]The letter "K" had been a

favorite of Eastman's, he is quoted as saying, "it seems a strong, incisive sort of letter". He and his

mother devised the name Kodak with an anagram set. He said that there were three principal

concepts he used in creating the name: it should be short, one cannot mispronounce it, and it could

not resemble anything or be associated with anything but Kodak. It has also been suggested that

"Kodak" originated from the suggestion of David Houston, a fellow photographic inventor who

held the patents to several roll film camera concepts that he later sold to Eastman. Houston, who

started receiving patents in 1881, was said to have chosen "Nodak" as a nickname of his home

state, North Dakota (NoDak).[6] This is contested by other historians, however, who cite that Kodak

was trademarked prior to Eastman buying Houston's patents. ProductsFilmKodak is the largest

supplier of photographic films in the world, for the amateur, professional, and motion picture

markets[citation needed] - despite heavily reducing its professional still film ranges. Kodak's shift in

focus to digital imaging has led to it dropping all but one incarnation of what is perhaps the most

famous film of all time, Kodachrome, which is now only available in ISO 64 35mm slide format.

The systematic deletion of Kodachrome products from Kodak's product portfolio has caused a

great deal of resentment from film users, who used Kodachrome for its perceived unique look, and

in many cases would have preferred a period of notice before the film stocks were discontinued.

Kodachrome is now processed by only one lab, an independent facility named Dwayne's Photo in

Parsons, Kansas.[8]. The company has also diversified into various other imaging-related industries

(such as medical imaging films now marketed by Carestream Health).Photo printingKodak is a

leading producer of silver halide (AgX) paper used for printing from film and digital images.

Minilabs located in retail stores and larger central photo lab operations (CLOs) use silver halide

paper for photo printing. Kodak is also a leading global manufacturer of photo kiosks which

produce "prints in minutes" from digital sources; the company has placed some 80,000 Picture

Kiosks in retail locations worldwide.[9] In addition, Kodak markets Picture CDs and other photo

products such as calendars, photo books and photo enlargements through retail partners such as

CVS, Walmart and Target and through its Kodak Gallery online service, formerly known as Ofoto.

In 2005 Kodak announced they would stop producing black and white photo paper. Film

camerasOn January 13, 2004, Kodak announced it would stop marketing traditional film cameras

(excluding disposable cameras) in the United States, Canada and Western Europe. But will

Page 52: Comparison Kodak vs Sony IIMS

continue to sell film cameras in India, Latin America, Eastern Europe and China,[11] By the end of

2005, Kodak ceased manufacturing cameras that used the Advanced Photo System. Kodak

licensed the manufacture of Kodak branded cameras to Vivitar for two years following (2005–

2006). In 2007 Kodak did not license any manufacture of any film camera with the Kodak name in

this market. These changes reflect Kodak's focus on growth in the digital markets. Kodak

continues to produce film for newer and more popular formats, while it has also discontinued the

manufacture of film in older and less popular formats. However, Kodak still continues with its

production of specialty films.Digital picture framesKodak first launched the Kodak Smart

Picture Frame on the QVC shopping channel in the fourth quarter of 2000, at a time when the

majority of consumers didn't know about or understand this new category. Kodak's Smart Frame

was designed by Weave Innovations and licensed to Kodak with an exclusive relationship with

Weave's StoryBox online photo network.[12] Smart Frame owners connected to the network via an

analog telephone connection built into the frame. The frame was configured to default connect at 2

a.m. to download new pictures off the Story Box network. The other option to load images onto

the frame was via the CompactFlash port. The retail price was $349 USD. The frame could hold 36

images internally and came with a six-month free subscription to the StoryBox network.[13] At the

end of six months, users had the option of disconnecting from the network or paying a subscription

fee of $4.95 per month for two automatic connections and two manual connections, or $9.95 per

month for four automatic connections and four manual connections. Kodak re-entered the digital

photo frame market at CES in 2007 with the introduction of four new EasyShare-branded models

that were available in sizes from 8 to 11 inches (280 mm), included multiple memory card slots,

and some of which included wi-fi capability to connect with the Kodak Gallery.Instant

camerasAfter losing a patent battle with Polaroid Corporation, Kodak left the instant camera

business on January 9, 1986. The Kodak instant camera included models known as the Kodamatic

and the Colorburst.Polaroid was awarded damages in the patent trial in the amount of US

$909,457,567.00, a record at the time. (Polaroid Corp. v. Eastman Kodak Co., U.S. District Court

District of Massachusetts, decided October 12, 1990, case no. 76-1634-MA. Published in the U.S.

Patent Quarterly as 16 USPQ2d 1481). See also the following cases: Polaroid Corp. v. Eastman

Kodak Co., 641 F.Supp. 828 [228 USPQ 305] (D. Mass. 1985), stay denied, 833 F.2d 930 [5

USPQ2d 1080] (Fed. Cir.), aff'd, 789 F.2d 1556 [229 USPQ 561] (Fed. Cir.), cert. denied, 479

U.S. 850 (1986).[14]Kodak had been the exclusive supplier of negatives for Polaroid cameras from

Page 53: Comparison Kodak vs Sony IIMS

1963 until 1969, when Polaroid chose to manufacture its own instant film.Digital camerasMany

of Kodak's earlier digital cameras were designed and built by Chinon Industries, a Japanese camera

manufacturer. In 2004 Kodak Japan acquired Chinon and many of its engineers and designers

joined Kodak Japan. In July 2006 Kodak announced that Flextronics would manufacture and help

design its digital cameras.Image sensorsAs part of its move toward higher end products, Kodak

announced on September 15, 2006 that the new Leica M8 camera would incorporate Kodak's

KAF-10500 image sensor. This was the second recent partnership between Kodak and the German

optical manufacturer.Motion picture and TV productionThe Kodak company holds a vital

role in the invention and development of the motion picture industry. Many cinema and TV

productions are shot on Kodak film stocks. The company helped set the standard of 35 mm film,

and introduced the 16 mm film format for amateur use and lower budget productions. The home

market-oriented 8 mm and Super 8 formats were also developed by Kodak. Kodak also entered the

professional video tape market, briefly in the mid 1980s, under the product portfolio name of

Eastman Professional Video Tape Products. In 1990, Kodak launched a Worldwide Student

Program working with university faculty throughout the world to help nurture the future generation

of film-makers. Kodak formed Educational Advisory Councils in the US, Europe and Asia made

up of Deans and Chairs of some of the most prestigious film schools throughout the world to help

guide the development of their program.Kodak owns the visual effects film post-production

facilities Cinesite, in Los Angeles and London, and also LaserPacific in Los Angeles. Kodak also

owns Pro-Tek Media Preservation Services in Burbank, California. Pro-Tek is the world's premier

film storage company.Technical SupportAside from technical phone support for their products,

Kodak offers onsite service for other devices such as printers, microfilm and microfiche machines,

and photocopiers, for which they dispatch technicians who make repairs in the field.Consumer

inkjet printers and ink cartridgesKodak entered into consumer inkjet photo printers in a joint

venture with manufacturer Lexmark in 1999 with the Kodak Personal Picture Maker.In February

2007, Kodak re-entered the market with a new product line of All-In-One (AiO) inkjet printers,

which employ Kodacolor Technology. Digital transformationIn an effort to reduce costs,

Kodak accompanied its shift toward digital products with a series of layoffs and facility closures,

cutting 12,000–15,000 jobs around the world since 2000, a 20–25 percent reduction in its

workforce.Kodak GalleryMain article: Kodak EasyShare GalleryIn June 2001, Kodak purchased

Page 54: Comparison Kodak vs Sony IIMS

the photo-developing website Ofoto. It was later re-named the Kodak Gallery. At the website,

users can upload their photos into albums, publish them into prints, and create mousepads,

calendars, etc. Kodak says the website is the "leading online digital photo developing

service".Company history2009In January 2009, Kodak posted quarterly loss and plan to cut up

to 4,500 jobs. January 29, 2009.

2008

Kodak Graphic Communications wins the British Columbia Technology Industry

Association Impact Award[17] for Excellence in Product Innovation. The winning product

was an advanced manufacturing tool that uses laser imaging to produce color filters for

Liquid Crystal Displays (specifically, large LCD televisions) in a cost-effective and

environmentally friendly way.

In October 2008, Kodak Graphic Communications Canada Co. was named one of

"Canada's Top 100 Employers" by Mediacorp Canada Inc., and was featured in Maclean's

newsmagazine. Later that month, it was also named one of BC's Top Employers, which

was announced by The Vancouver Sun, The Province and the Victoria Times-Colonist.[18]

2007

On June 14, Kodak announced a two to fourfold increase in sensitivity to light

(from one to two stops) compared to current sensor designs. This design is a departure from

the classic "Bayer filter" by adding panchromatic, or “clear” pixels to the RGB elements on

the sensor array. Since these pixels are sensitive to all wavelengths of visible light, they

collect a significantly higher proportion of the light striking the sensor. In combination with

advanced Kodak software algorithms optimized for these new patterns, photographers

benefit from an increase in photographic speed (improving performance in low light), faster

shutter speeds (reducing motion blur for moving subjects), and smaller pixels (higher

resolutions in a given optical format) while retaining performance. The technology is

credited to Kodak scientists John Compton and John Hamilton.[19] Initially targeted for

consumer markets such as digital still cameras and camera phones, the technology is

expected to be available in early 2008.

2006

Kodak EasyShare V570 Dual Lens Digital Camera : In January 2006, the world's

first dual-lens digital still camera was unveiled at the CES. It was also the world’s smallest

Page 55: Comparison Kodak vs Sony IIMS

ultra-wide-angle optical zoom digital camera. Using proprietary Kodak Retina Dual Lens

technology, the V570 wrapped an ultra-wide angle lens (23 mm) and a second optical zoom

lens (39 – 117 mm) into a body less than an inch thick.

Kodak EasyShare V610 Dual Lens Digital Camera: The world’s smallest 10× (38–

380 mm) optical zoom camera at less than an inch thick.

2005

Kodak EasyShare-One Digital Camera: The world’s first Wi-Fi consumer digital

camera, and the world's first camera that could e-mail pictures was unveiled at the January

2005 CES

2004

Eastman Kodak Company is removed from the Dow Jones Industrial Average index

on April 8, 2004; having been listed for the past 74 years.[20]

2003

Kodak EasyShare LS633 Digital Camera: The world's first digital camera to feature

a full-color, active-matrix organic light-emitting diode (OLED) display. The display

measured 2.2 inches (56 mm) and had a 165° viewing angle. OLED technology was

developed by Kodak. The retail price was $399 USD.

Kodak EasyShare Printer Dock 6000: The world's first printer-and-camera dock

combination, enabled users to print borderless 4 × 6 in (152 mm) laminated, waterproof,

photos directly from the EasyShare digital camera with no computer required in 90

seconds. The printer dock could also charge the camera's battery or be connected to a

computer to offer one-touch picture transfer. The printer dock used thermal dye-sub

technology (a paper-and-ribbon system) that provided continuous tone color ink that dried

instantly. The retail price was $199 USD.

1994

Eastman Chemical , a Kodak subsidiary founded by George Eastman to supply

Kodak's chemical needs, is spun-off as a separate corporation. Eastman is now a Fortune

500 company in its own right.

1987

Page 56: Comparison Kodak vs Sony IIMS

Dr. Ching Tang, a senior research associate, and his colleague, Steven Van Slyke,

developed the first multi-layer OLEDs at the Kodak Research Laboratories, for which he

later became a Fellow of the Society for Information Display (SID)

OLED displays comprise self-luminous pixels, which are thinner, clearer, and do

not require power-consuming backlights as compared to LCD displays.

1986

Kodak scientists invented the world's first megapixel sensor, capable of recording

1.4 million pixels, capable of producing a photo-quality 5×7 inch print.

1921 camera

1976

The Bayer Pattern color filter array (CFA) invented by Eastman Kodak researcher

Bryce Bayer. The order in which dyes are placed on an image sensor photosite, is still in

use today.

1975

The invention of the digital camera by Steven Sasson, then an electrical engineer at

Eastman Kodak.

1936

Eastman Kodak introduces Kodachrome, the first 35mm color film.

1930

Eastman Kodak Company is added to the Dow Jones Industrial Average index on

July 18, 1930. The company would remain listed for the next 74 years.[20]

1920

Tennessee Eastman is founded as a wholly-owned subsidiary. The company's

primary purpose is the manufacture of chemicals, such as acetyls, needed for Kodak's film

photography products.

1888

George Eastman registered Kodak as a trademark and coined the phrase "You Press

The Button and We Do The Rest."

1885

Page 57: Comparison Kodak vs Sony IIMS

George Eastman invented roll film, the basis for the invention of motion picture

film, as used by early filmmakers and Thomas Edison.

Acquisitions

2005 Kodak announced agreement to acquire Creo Inc., a Canadian supplier of prepress

systems used by commercial printers worldwide. Based in Burnaby, British Columbia,

Creo was an important provider of workflow software used by printers to manage

efficiently the movement of text, graphics and images from the computer screen to the

printing press. Creo's flagship workflow product was Prinergy, which is still distributed and

maintained by Kodak. Creo's key strengths were in imaging, software, and digital printing

plate technology, with a range of technology solutions aimed at commercial, publication,

on demand, packaging, newspaper printers, and creative professionals, in part the result of

Creo's acquisition of the graphics arts bisiness from Scitex Corporation in April 2000. Creo

product lines included software and hardware for computer-to-plate imaging, systems for

digital photography, scanning, and proofing, as well as printing plates and proofing media.

Creo also supplied on-press imaging technology, components for digital presses, color

servers and high-speed digital printers. Creo had more than 25,000 customers and offices in

30 countries worldwide.

Kodak announced on April 5 that it completed its acquisition of Kodak Polychrome

Graphics (KPG) through redemption of Sun Chemical Corporation's 50% interest in the

joint venture. KPG is now part of Kodak's graphic communications group. Kodak

purchased KPG for $817 million.

2004 Kodak announced agreement to acquire two lines of business from Heidelberger

Druckmaschinen AG, the world's largest maker of offset printing machines. Kodak

purchased Heidelberg's 50% interest in NexPress Solutions L.L.C., a 50/50 joint venture

of Kodak and Heidelberg that made digital color printing systems, and the equity of

Heidelberg Digital L.L.C., a leading maker of digital black-and-white printing systems.

Kodak also announced agreement to acquire NexPress GmbH, Heidelberg's German

subsidiary, and certain inventory and assets held by Heidelberg's regional operations, or

market centers, as well as offer employment to sales and service employees currently with

Heidelberg's market centers. NexPress and Heidelberg Digital were leading suppliers of

high-end, on-demand color printing systems and black-and-white variable-data printing

Page 58: Comparison Kodak vs Sony IIMS

systems, respectively. NexPress had installed more than 300 NexPress 2100 digital presses

throughout the world, making it a leader in high-end, on-demand color printing. Heidelberg

Digital had 4,000 Digimaster black and white systems installed worldwide, serving a

variety of customer applications. Combined, the businesses acquired employed

approximately 2,000 people. Kodak planned to locate the combined headquarters at

Heidelberg Digital's Manitou Road facilities in Rochester.

Kodak announced agreement to acquire the Imaging business of National

Semiconductor Corp. based in Santa Clara, California, which developed and

manufactured complementary metal–oxide–semiconductor image sensor (CIS) devices.

The acquired assets, including intellectual property and equipment, and 50 employees who

supported National's Imaging business became part of Kodak's Image Sensor Solutions

organization, which designs and manufactures image sensors for professional and industrial

imaging markets. Through this acquisition, Kodak added additional resources and

technologies (including advanced mixed-signal circuit design) to strengthen their ability to

design next generation CIS devices that promise improved image quality with complex on-

chip image processing circuitry. This move was intended to accelerate Kodak's longer term

goal of providing CIS devices that offer the image quality of CCD sensors while still taking

advantage of the power, integration and cost benefits traditionally associated with CMOS

technology. Kodak opened a new office for the Image Sensor Solutions organization in

Sunnyvale, CA.

2003 Kodak announced agreement to acquire Applied Science Fiction Technologies

with operations in Austin, Texas (now referred to as Kodak Austin Development Center).

Applied Science Fiction, formed in 1995, was the creator of Digital ICE and Digital ICE3

technologies, a leader in automatic photo restoration applications, and the inventor of the

digital dry film processing system: Digital PIC. Digital PIC in minutes would develop

standard color negative film without chemical mixing or plumbing. The process would

simultaneously render a digital image file used to print photographs or write images on a

CD. Kodak intended to integrate these technologies into its Photo Kiosks.

Kodak announced agreement to acquire Scitex Digital Printing, the world leader in

ultra-high-speed, variable data inkjet printing systems, from Scitex Corporation Ltd. Based

in Dayton, Ohio, Scitex Digital Printing was the leading supplier of high-speed, continuous

Page 59: Comparison Kodak vs Sony IIMS

inkjet printing systems, primarily serving the commercial and transactional printing sectors.

Scitex Digital Printing's product included the monochrome, spot and full-color VersaMark

page printing systems and the Dijit family of narrow-format printers. These systems are

used primarily to print utility bills, banking and credit card statements, direct mail

marketing materials, as well as invoices, financial statements and other transactional

documents. The company employed 733 people. The acquisition of Scitex provided Kodak

with additional capabilities in the transactional printing and direct mail sectors, as well as

an industry-leading patent portfolio for continuous inkjet printing technology. Scitex

Digital Printing had over 9,000 system installations worldwide in a variety of applications

ranging from addressing, personalization and variable messaging, to direct mail and bill

and statement printing. Kodak renamed the company Kodak Versamark, Inc. and

subsequently brought the facility into the Kodak Graphic Communications Group as its

Inkjet Printing Solutions area. Scitex Digital Printing had originally been acquired by

Scitex from Kodak in June 1993 and was then known as Kodak's Dayton Operations.

Kodak announced agreement to acquire Laser-Pacific Media Corporation, a leading

Hollywood-based post-production company. Laser-Pacific operates as a wholly owned

subsidiary of Kodak, reporting to the company’s Entertainment Imaging products and

services operation. Founded in 1990, Laser-Pacific is well recognized in the Hollywood

entertainment community. A winner of six Emmy awards for outstanding achievement in

engineering development, Laser-Pacific provides post-production services for television,

home video and motion pictures. These services include high-quality film processing, state-

of-the-art film transfer, editing, mastering, digital preview services, and DVD compression

and authoring. The acquisition allowed Kodak to establish a major presence in television

post-production and further extend the company’s current digital services capabilities in the

feature film market.

2001 Kodak announced the completion of the acquisition of Emeryville, California-based,

Ofoto, Inc., a leading online photography service. Ofoto was to operate as a wholly owned

subsidiary of Kodak, and served to complement Kodak's existing infrastructure and Internet

photography services. Financial terms of the acquisition were not disclosed. Founded in

1999, Ofoto had 1.2 million registered members. The company employed 121 people.

Kodak indicated that no layoffs were planned at Ofoto. Kodak said they planned to use

Page 60: Comparison Kodak vs Sony IIMS

Ofoto mainly to make prints of the digital images uploaded by consumers or with the help

of retail photofinishing partners. With 18 million members, Ofoto announced in 2005 that

the service would change its name to Kodak EasyShare Gallery.

Kodak announced it would acquire ENCAD, Inc., a San Diego manufacturer of wide-

format inkjet printers, for approximately $25 million on November 15. The acquisition was

finalized January 24, 2002 and ENCAD became a wholly-owned subsidiary of Kodak. The

acquisition made Kodak one of the top three sellers of wide-format inkjet products in the

commercial inkjet market. The transaction was expected to contribute to earnings

beginning in 2003. The acquisition leveraged Kodak's core capabilities in inks and media,

and opened markets ranging from retail point-of-sale to office decor.

Partnerships

2006 Motorola, Inc. and Kodak announced a 10-year global product, cross licensing and

marketing alliance intended to fulfill the promise of mobile imaging for the benefit of

consumers. By incorporating Kodak’s image science and system integration expertise with

Motorola's mobile device design, the two companies goal is to greatly improve the ease-of-

use and image capture experience of camera phones. The collaboration covers licensing,

sourcing, software integration, marketing, and extends to co-development of image-rich

devices with joint engineering teams. For example, Kodak expects to supply its CMOS

sensors to Motorola for use in its camera phones, as well as in any future devices the

companies co-develop. Additionally, the cooperation to seamlessly integrate millions of

Motorola mobile devices with Kodak home printers, retail kiosks, and the Kodak

EasyShare Gallery will provide a solution to consumers who want a quick and easy way to

get their images out of the phone for sharing. Under the alliance, Motorola and Kodak plan

to initially expand access to and awareness of mobile-imaging services – including retail

programs, online services and customized operator-led initiatives that deliver a seamless,

easy experience for consumers. Later plans are to launch handsets and co-created mobile

devices with integrated software to enable consumers to access and manage their mobile

images seamlessly and conveniently. This cross-licensing agreement between Kodak and

Motorola delivers royalty revenues to Kodak.

Page 61: Comparison Kodak vs Sony IIMS

Kodak announced a partnership with Martha Stewart Living Omnimedia, Inc. for a

line of custom, personalized photo products. The products are intended to blend Martha

Stewart’s "how-to" style with Kodak’s photo quality expertise, combining online

photography with offline products. The photo products include individualized Photo

Books, stationery, stickers, and cards, customized for holidays, weddings, and thank-you

notes. The products were available by the end of the year and found on

www.kodakgallery.com and www.marthastewart.com.

There was also partnerships with Kodak Fc in Harrow, where in the season of 03/04 a

bright left footed striker by the name of Jack Dennehy ermerged from the ranks scoring 73

goals in the one season before the tragic event that lead to to his football career being

trashed, when he broke his leg in 6 places in a tragic skiing incident in the Torino Olympic

Trials.

Kodak Canada, Ryerson University

Ryerson University located in Toronto has recently acquired two significant collections.

Kodak Canada has recently donated its entire historic company archives to Ryerson

University . The Library will also soon acquire an extensive collection of materials on the

history of photography from the private collection of Nicholas M. & Marilyn A. Graver of

Rochester , New York . The Kodak Archives, which begin in 1909, contain historic photos,

files, trade circulars, Kodak magazines, price lists, daily record books, cameras, equipment

and other ephemera.

Agreements

2007 Kodak announced a cross licensing agreement May 25 with Chi Mei

Optoelectronics and Chi Mei EL (CMEL) of Taiwan. CMEL plans to incorporate

Kodak's active matrix OLED display technology in small panel, mobile displays. The

license, which is royalty bearing to Kodak, enables CMEL to use Kodak technology

(intellectual property, manufacturing know-how, and materials) for active matrix OLED

modules in a variety of small to medium size display applications such as mobile phones,

digital cameras and portable media players. The agreement also enables CMEL to purchase

Page 62: Comparison Kodak vs Sony IIMS

Kodak's patented OLED materials for use in manufacturing displays. Financial terms of the

agreement were not disclosed.

On September 4, Kodak announced a five-year extension of its partnership with Lexar

Media [22] .

2006 Kodak announced an agreement August 1 in which Flextronics International Ltd.

would manufacture and distribute Kodak consumer digital cameras and manage certain

camera design and development functions. Flextronics would also manage the operations

and logistics services for Kodak’s digital still cameras. Kodak continues to develop the

high-level system design, product look and feel and user experience, and conducts

advanced research and development for its digital still cameras.

Under the agreement, Kodak divested its entire digital camera manufacturing operations

to Flextronics; assembly, production, and testing. Flextronics thus acquired a significant

portion of the Kodak Digital Product Center, Japan, Ltd. (“KDPC”) in Chino and

Yokohama, Japan, (camera design functions and employees) and Kodak Electronics

Products, Shanghai Co. Ltd. (“KEPS”) in China (camera manufacturing, assembly,

warehousing, and employees). Approximately 550 Kodak personnel were transferred to

Flextronics facilities.

The agreement served to drive profitability, efficiency, and streamline digital camera

operations by bringing "camera products to market more quickly, with greater

predictability, flexibility, and cost efficiency while maintaining the innovative ease-of-use

for which the Kodak brand is renowned."[23] He added that the new strategy would enable

Kodak to sustain innovation be focusing on advanced development and other areas to

achieve the greatest competitive differentiation and advantage.

Kodak would retain all intellectual property and patents as part of the transaction as well

as Kodak trademarks, Kodak trade names, Kodak customers, customer information and

customer relationships, Kodak feature specifications, Kodak digital camera designs and

Kodak digital camera technologies.

Greg Westbrook, President of Flextronics' Consumer Digital market segment, was

formerly General Manager of digital capture at Kodak.

2004 Kodak signed an exclusive long-term agreement with Lexar Media Inc. of

Fremont, California to help market digital memory cards by putting its brand name on

Page 63: Comparison Kodak vs Sony IIMS

cards designed, manufactured and sold/distributed by Lexar such as Compact Flash and

Secure Digital cards. The agreement was to give Kodak a broader role in a rapidly growing

market. Terms of the agreement were not disclosed, however a source of revenue would be

provided to Kodak. The agreement would also help Lexar to crack new channels of

distribution worldwide. At the time, Lexar products were sold in about 48,000 retail outlets,

whereas Kodak was doing business with a half-million storefronts in roughly 70 nations.

Environmental record

Kodak has been widely criticized by environmentalists and researchers as one of the

worst corporate polluters in the United States. According to scorecard.org, a web site that

collects information on corporate pollution, Kodak is New York State’s number one

polluter, releasing 4,433,749 pounds of chemicals into the air and water supply.[25]

The Political Economy Research Institute of the University of Massachusetts, author of

the Toxic 100, ranked Kodak the fifth largest polluter in the United States in 2002. [26] In

2004, the Citizens' Environmental Coalition's (CEC) of New York awarded Kodak one of

its "Dirty Dozen" awards to highlight its consistently high rates of pollution.[27]

However, in 2005, the U.S. Environmental Protection Agency (EPA) selected Kodak to

receive the EnergyStar Sustained Excellence Award for "outstanding and continued

leadership in reducing greenhouse gas emissions through superior energy management."

As an example of the company's environmental stewardship efforts, Kodak has hosted a

pair of Peregrine falcons since 1998. An endangered species in New York State, Peregrines

were de-listed from the federal Endangered Species list in 1999, but are still considered

threatened. The female falcon, Mariah, and her mates Cabot-Sirocco (1998–2001) and

Kaver (2002-present) have raised 35 young from a man-made nest box placed at the top of

the company's world headquarters building in Rochester, New York. From 1998–2006 the

Kodak Birdcam website transmitted images from the nest box. In 2007 Kodak ceded

primary responsibility for hosting the website to the Genesee Valley Audubon Society

under the new name Rochester Falconcam.[28]

Kodak details its annual progress in Global Sustainability, as well as Health, Safety, and

Environment, in a Global Sustainability report.[29]

Page 64: Comparison Kodak vs Sony IIMS

Divestitures

2007

Kodak announced on January 10 an agreement to sell its Health Group Onex Healthcare

Holdings, Inc., a subsidiary of Toronto-based Onex Corporation for $2.55 billion.[30] The

sale was completed May 1.[31] Kodak received $2.35 billion in cash, and would receive up

to $200 million in additional future payments if Onex achieved certain returns with the

Health Group investment. Kodak used the proceeds to fully repay its approximately $1.15

billion of secured term debt, and is studying options for the remaining cash as it sharpens

strategic focus on consumer and professional imaging and the graphic communications

industry. About 8,100 Kodak Health Group employees transferred to the Onex-acquired

business, continuing under the name Carestream Health, Inc. Included in the sale are

manufacturing operations focused on the production of health imaging products, as well as

an office building in Rochester, N.Y. Kodak’s Health Group had revenue of $2.54 billion

for the latest 12 reported months (through September 30, 2006). It was a worldwide leader

in information technology, molecular imaging systems, medical and dental imaging;

including digital x-ray capture, medical printers, and x-ray film. Onex Corporation is a

diversified company and one of Canada’s largest corporations, with global operations in

health care, service, manufacturing and technology industries. The health care operations

include emergency care facilities and diagnostic imaging clinics. Goldman, Sachs & Co.

acted as financial advisor to Kodak on the sale of its Health Group and Sullivan &

Cromwell LLP provided legal counsel. Lazard Freres & Co. provided a fairness opinion in

relation to the transaction.

On April 19, Kodak announced it had reached a deal to sell its Light Management Film

group (a portion of its display business) to Rohm and Haas Co., based in Philadelphia.

Light management film is used as layers on flat panel TVs and displays to improve

effectiveness and control brightness. The group comprised 125 workers worldwide, with

about 100 located in Rochester. Rohm and Haas would license technology and purchase

equipment from Kodak, and lease Building 318 at Kodak Park. The sale price was not

disclosed.

1994

Page 65: Comparison Kodak vs Sony IIMS

Kodak's chemical subsidiary, Tennessee Eastman, was spun-off as a separate corporation,

Eastman Chemical. Tennessee Eastman had been founded in 1920 by George Eastman to

provide Kodak with the chemicals needed for its film-based photography business. Since

the spin-off, Eastman Chemical has diversified its product portfolio, and is now a Fortune

500 corporation in its own right.

Better Business Bureau expulsion proceedings

On 26 March 2007, the Council of Better Business Bureaus (CBBB) announced that

Eastman Kodak had advised it that the company was resigning its national membership in

the wake of expulsion proceedings initiated by the CBBB Board of Directors.[32] In 2006,

Kodak had notified the BBB of Upstate New York that it would no longer accept or

respond to consumer complaints submitted by them. In prior years, Kodak had responded

by offering consumers an adjustment or an explanation of the company’s position. The

BBB file contains consumer complaints of problems with repairs of Kodak digital cameras,

as well as difficulty communicating with Kodak customer service. Among other

complaints, consumers say that their cameras broke and they were charged for repairs when

the failure was not the result of any damage or abuse. Some say their cameras failed again

after being repaired.

Kodak said its customer service and customer privacy teams concluded that 99 percent of

all complaints forwarded by the BBB already had been handled directly with the customer.

Brian O’Connor, Kodak chief privacy officer, said the company was surprised by the news

release distributed by the Better Business Bureau:

It is inaccurate in the facts presented as well as those the BBB chose to omit. Ironically,

we ultimately decided to resign our membership because we were extremely unhappy with

the customer service we received from the local office of the BBB. After years of

unproductive discussions with the local office regarding their Web site postings about

Kodak, which in our view were consistently inaccurate, we came to the conclusion that

their process added no value to our own. Our commitment to our customers is unwavering.

That will not change. What has changed is that, for us, the BBB’s customer complaint

process has become redundant, given the multiple and immediate ways that customers have

to address their concerns directly with Kodak.

Page 66: Comparison Kodak vs Sony IIMS

EASYSHARE V1273

We’ve combined the power of 12 megapixels with a 3X zoom lens with optical image

stabilization to help you get crisp, clear pictures. Make amazing quality prints to display or

share with friends and family.

The all-glass SCHNEIDER-KREUZNACH VARIOGON Lens delivers remarkable

precision and sharpness

Get closer to your subjects with 3X optical zoom

Clear, sharp pictures with image stabilization

Optical image stabilization automatically minimizes camera shake to deliver sharper

pictures

Blur reduction technology minimizes blur caused by subject movement or fast action

situations

Amazing quality prints with 12 MP

12 MP means you can make stunning prints up to 30 × 40 in. (76 × 102 cm)

However you choose to print—at home, at retail, or online—trust Kodak for picture

quality that’s truly exceptional and for memories that will last

EASYSHARE M1093 IS Digital Camera

3X optical zoom lens

Page 67: Comparison Kodak vs Sony IIMS

3X optical zoom (35 mm equivalent: 35–105 mm) gets you closer to your subjects

without reducing image quality

The KODAK RETINAR All-Glass Aspheric Lens captures crisp details

5X digital zoom enlarges your pictures even more

Image stabilization

Image stabilization and blur reduction technology reduce blur caused by camera

shake, subject movement or fast action situations to deliver sharper pictures

Back to top

Beautiful pictures—automatically

Who says you can't have it all? The KODAK EASYSHARE M1093 IS Digital Camera

brings the latest picture-taking technology right to your fingertips. With Kodak's innovative

Smart Capture feature, it's the take-anywhere camera that does it all—automatically.

Smart Capture feature

Take better pictures than ever before. Kodak's innovative Smart Capture feature adjusts

camera settings for great pictures in just about any environment—automatically.

Intelligent scene detection—detects and analyzes scene conditions

Page 68: Comparison Kodak vs Sony IIMS

Intelligent capture control—automatically sets camera settings including exposure,

focus and ISO for clear, sharp pictures even in low light and challenging situations

Intelligent image processing—reduces noise and clears up dark shadows for vibrant,

crisp details and true-to-life COLOURS.

EASYSHARE V1073 Digital Camera

See the details with 3x zoom

The all-glass SCHNEIDER-KREUZNACH VARIOGON Lens delivers remarkable

precision and sharpness

Get closer to your subjects with 3X optical zoom

Clear, sharp pictures with image stabilization

Optical image stabilization automatically minimizes camera shake to deliver

sharper pictures

Blur reduction technology minimizes blur caused by subject movement or fast

action situations

Amazing quality prints with 10 MP

10 MP means you can make stunning prints up to 30 × 40 in. (76 × 102 cm)

However you choose to print—at home, at retail, or online—trust Kodak for picture

quality that’s truly exceptional and for memories that will last

EASYSHARE Z980 Digital Camera

Page 69: Comparison Kodak vs Sony IIMS

Vertical shutter release

Shoot vertical as well as horizontal with the convenient vertical shutter release

Detachable vertical grip (included) provides maximum comfort while shooting

vertically

Powerful 24X optical zoom lens

The 24X SCHNEIDER-KREUZNACH VARIOGON Optical Zoom Lens (26–624 mm)

zooms in even faster and closer to deliver crisp, steady shots for extraordinary creative

performance

Fast (f/2.8–f/5.0) 26 mm wide-angle lens

Capture dramatic shots in tight quarters or in front of spectacular landscapes

Image stabilization

Capture sharp, steady shots when shooting at long zoom ranges

Image stabilization automatically minimizes camera shake to deliver sharper

pictures

Amazing quality prints with 12 MP

12 MP means you can make stunning prints up to 30 × 40 in. (76 × 102 cm)

More megapixels means you can crop and enlarge and still have great picture quality

However you choose to print—at home, at retail, or online—trust KODAK for picture

quality that’s truly exceptional and for memories that will last

Fast click to capture speed

< 0.2 second click-to-capture speed means you can capture that challenging action shot

Page 70: Comparison Kodak vs Sony IIMS

without delay

EASYSHARE Z8612 IS

Digital Camera

12X zoom with optical image stabilization

The all glass 12X SCHNEIDER-KREUZNACH VARIOGON Optical Zoom Lens (36–

432 mm) zooms in fast to deliver extraordinary creative performance

Fast f/2.8–f/4.8

Capture sharp, steady shots when shooting at long zoom ranges with optical image

stabilization

Amazing quality prints with 8.1 MP

8.1 MP means you can make stunning prints up to 30 × 40 in. (76 × 102 cm)

However you choose to print—at home, at retail, or online—trust KODAK for picture

quality that’s truly exceptional and for memories that will last

Capture grid line display

A selectable grid line display helps with image composition, especially for taking shots

of buildings or landscapes

On-camera features

Easily capture and create great shots with features such as on-camera cropping, blurry

Page 71: Comparison Kodak vs Sony IIMS

picture alert, and digital redeye reduction

Histogram feature

Verify the exposure of your picture using the histogram feature on live view, quick view,

and review

Smart scene mode

Capture stunning shots with ease—smart scene mode automatically selects from 5

available scene modes

If a scene mode cannot be detected, the camera will default to Auto

EASYSHARE Z1285 Zoom Digital Camera

HD picture capture

Capture beautiful HD pictures in 16:9 format

View your pictures in high definition on an HDTV or other HD

devices

HD video features

Capture HD quality video

Capture more video while using less memory with MPEG-4

compression

Print multiple frames on a 4 × 6 in. (10 × 15 cm) print

Save single frames and e-mail family and friends

Mark special spots in your video with video bookmarking

KODAK EASYSHARE HDTV Dock (optional accessory)Elevate your high definition

experience—view your photos on your HDTV using the KODAK EASYSHARE HDTV

Dock.

Experience HD video playback at 720p and 1080i resolution

Page 72: Comparison Kodak vs Sony IIMS

Show off your still photography in vivid HD

Connect to your KODAK EASYSHARE HDTV Dock however you want; place your

KODAK EASYSHARE Camera on it, use an SD card, USB flash drive, or card reader

attached to the USB port

Display your photos as single pictures, multi-up, or in slideshow format

High ISO mode—capture the details

Faster shutter speeds mean you can capture the details in low light conditions and fast

action situations

The camera automatically selects from ISO 100 to ISO 3200 based on lighting conditions

ISO 3200 available at 3.1 MP, 2.2 MP, 2.1 MP, and 1.2 MP setting in P/M mode

Digital image stabilization

Reduce blur caused by camera shake or subject movement

The camera software automatically minimizes camera shake to deliver a clear

picture

KODAK PERFECT TOUCH TechnologyMake your pictures as vivid as the moment you

took them, right on camera. Print better, brighter pictures Relive your memories in richer

detailEASYSHARE M380 Digital Camera

Amazing quality prints with 10.2 MP

10.2 MP means you can make stunning prints up to 30 × 40 in. (76 × 102

cm)

More megapixels means you can crop and still get a great picture

5X optical zoom lens

5X optical zoom (35 mm equivalent: 38–190 mm) gets you closer to your subjects

without reducing image quality

The KODAK AF Optical Zoom Lens captures crisp details

Page 73: Comparison Kodak vs Sony IIMS

Zoom in close and capture long-distance shots with the 5X optical zoom lens

Blur reduction Reduce blur caused by camera shake or subject movement or fast

action situations to deliver sharper pictures The camera automatically minimizes the

effects of camera shake to deliver a clearer

pictureBeautiful pictures, more often—

automaticallyWho says you can't have it all?

The KODAK EASYSHARE M380 Digital

Camera blends the latest picture-taking

technology with the ultimate in style—and with

Kodak’s innovative Smart Capture feature, it’s

the take-anywhere camera that does it all—automatically.Kodak's Smart Capture

featureTake better pictures than ever before. Kodak's innovative Smart Capture feature

adjusts camera settings for great pictures in just about any environment—automatically.

Intelligent scene detection—detects and analyzes scene conditions Intelligent

capture control—automatically sets camera settings including exposure, focus and ISO for

clear, sharp pictures even in low light and challenging situations Intelligent image

processing—reduces noise and clears up dark shadows for vibrant, crisp details and true-to-

life colors EASYSHARE M340 Digital Camera

Amazing quality prints with 10.2 MP

10.2 MP means you can make stunning prints up to 30 × 40 in. (76 × 102 cm)

More megapixels means you can crop and still get a great picture

3X optical zoom lens

3X optical zoom (35 mm equivalent: 35–105 mm) gets you closer to your subjects

without reducing image quality

The KODAK AF Optical Aspheric Lens captures crisp details

5X digital zoom enlarges your pictures even more

Beautiful pictures, more often—automaticallyWho says you can't have it all? The

KODAK EASYSHARE M340 Digital Camera blends the latest picture-taking technology

Page 74: Comparison Kodak vs Sony IIMS

with the ultimate in style—and with Kodak’s innovative Smart Capture feature, it’s the

take-anywhere camera that does it all—automatically.Kodak's Smart Capture featureTake

better pictures than ever before. Kodak's innovative Smart Capture feature adjusts camera

settings for great pictures in just about any environment—automatically.

Intelligent scene detection—

detects and analyzes scene

conditions

Intelligent capture control—

automatically sets camera settings

including exposure, focus and

ISO for clear, sharp pictures even

in low light and challenging

situations

Intelligent image processing—

reduces noise and clears up dark

shadows for vibrant, crisp details

and true-to-life colors

EASYSHARE M763 Digital Camera

A pocket full of style.

7.2 MP for prints up to 20 × 30 in. (50 × 76 cm)

3X optical zoom

HD picture capture

Face detection

Digital image stabilization

Li-Ion rechargeable battery included

Choose from many stylish colors

Page 75: Comparison Kodak vs Sony IIMS

EASYSHARE M1093 IS Digital CameraKodak Digital Cameras - AllHere are all the

cameras we know about made by Kodak. Models not being manufactured any more are

marked "discontinued," although you may still find recent models in stores, even after

Kodak has stopped building them. A review link appears for those cameras we've reviewed.

If we have current pricing information available on our price-comparison pages, you'll find

a link to take you directly to that camera's specific price-comparison page. Happy Hunting!

All Kodak Digital Camera Prices

Current Cameras

Camera Model ReportsStreetPrice

SpecsTest

ImagesUser

Reviews

Kodak EasyShare C14210.2 megapixel, 3.00x Zoom

Preview   Price-Grabber

Kodak EasyShare C14312.0 megapixel, 3.00x Zoom

 $73.98Check Prices

  Price-Grabber

Kodak EasyShare C18212.2 megapixel, 3.00x Zoom

Preview$96.99Check Prices

  Price-Grabber

Kodak EasyShare C19012.4 megapixel, 5.00x Zoom

Preview$106.48Check Prices

  Price-Grabber

Page 76: Comparison Kodak vs Sony IIMS

Kodak EasyShare C19514.0 megapixel, 5.00x Zoom

 $91.80Check Prices

  Price-Grabber

Kodak EasyShare M34112.2 megapixel, 3.00x Zoom

Preview$98.99Check Prices

  Price-Grabber

Kodak EasyShare M38112.4 megapixel, 5.00x Zoom

Preview   Price-Grabber

Kodak EasyShare M53012.0 megapixel, 3.00x Zoom

Preview$106.15Check Prices

  Price-Grabber

Kodak EasyShare M55012.0 megapixel, 5.00x Zoom

Preview   Price-Grabber

Kodak EasyShare M57514.0 megapixel, 5.00x Zoom

Preview   Price-Grabber

Kodak EasyShare M58014.0 megapixel, 8.00x Zoom

Preview   Price-Grabber

Kodak EasyShare M59014.0 megapixel, 5.00x Zoom

Preview$168.98Check Prices

  Price-Grabber

Kodak EasyShare Z91510.0 megapixel, 10.00x Zoom

Preview$194.64Check Prices

  Price-Grabber

Kodak EasyShare Z95012.1 megapixel, 10.00x Zoom

Preview$255.96Check Prices

  Price-Grabber

Kodak EasyShare Z98114.0 megapixel, 24.00x Zoom

Preview$279.48Check Prices

  Price-Grabber

Kodak SLICE14.0 megapixel, 5.00x Zoom

Preview   Price-Grabber

Discontinued CamerasCamera Model Reports

StreetPrice

SpecsTest

ImagesUser

Reviews

Kodak DC2000.9 megapixel, Non-Zoom

Full ReviewTestImages

 Price-Grabber

Page 77: Comparison Kodak vs Sony IIMS

Kodak DC200 Plus0.9 megapixel, Non-Zoom

 

ESEARCH METHODOLOGY Primary Research The primary research

includes questionnaire fill ups inclusive of the likes and dislikes of the respondents in photo

film. What they did in their idle time i.e. what things they gave preference to etc. later on

the sample of 100 such questionnaire a complete analysis of the data has been undertaken

in the form of charts and diagrams to understand the choice of the listeners.Secondary

research Secondary research would include articles from journals and magazines. The

qualitative resources have been the depth interviews which were conducted.Operational

Setup- The success of any survey is depends upon resources, quality and timing and

integrity of the surveyor who compiles the primary data. So it is a very important task is to

manage all the available resources which make impact on the quality of survey.Approach-

The approach behind a surveyor the project varies with the purpose of the survey. Under

this report, "quantitative" approach is used which is concerned with the objective

assessment of the availability and display that is clearly visible and can be easily

quantified. No subjective assessment is involved in this report.Place-The survey was

conducted at 50 retailer outlet in Bareilly City.Area of survey For performing any survey a

sample is selected from the population. All the consumers are chosen from different

location of the Bareilly City.Planning:For a successful compilation and best result within a

limited time the planning was must. In this way the first step was to design an appropriate

data form we can say it questionnaire that covers all the mandatory areas of information

that is to be analyzed. The data form which I was used to collect data was designed by me

and my immediate supervisor. Schedule:To achieve the desired goal it was necessary to

make schedule of tasks which were handed over to us. So keeping in view the original

objective, the content of the schedule was prepared. Then I and my group members

collected data from the desired field. Since the data form distribution and collection was an

official work so it was a time taking process. In the meantime it was our work to keep in

touch with our fields.Sampling Design :Design is the plan, structure & strategy of

investigation conceived so as to attain answer to questions' to survey and to control the

variances. According to this project's / survey's purpose the analytical,

interpretive/objective design was chosen.Data Collection Method :The two sources for

data collection are documentary or secondary and field or primary is used. Because I have

Page 78: Comparison Kodak vs Sony IIMS

to collect the information, which is fickle in nature, the availability and display of the

product changes even each and every day, therefore questionnaire is selected as the survey

instrument. The forms used for the survey were close-ended questionnaire consisting of

various items. I have covered Bareilly city & took data of different it was great to visit

photo studio combining all the factors together make the sample design for the project very

important for the real extract from the market. According to my judgment and to cover all

the major areas the sample was selected. The sample size was 100 listeners.Statistical

Tools: Representation of statistical data by diagram, graphs, charts or pictures is more

effective than tabular representation being easily intelligible to a layman, indeed diagrams

is most essential whenever it is required to convey any statistical information to the general

public.The more important types of diagram which are use in statistical work are:-1. Bar

Diagram:Mode of diagrammatic representation of data is the bar diagram. In this method

bar of equal width are taken for the different items of the series. The length of the bar

represents value of the variables concerned.2. Pie Chart:It is a circle whose area is divided

proportionately among the different components by straight lines drawn from the center to

the circumference of the circle. When statistical data are given for a number of categories

and we are interested in the comparison of various categories or between a part of the

whole, such a diagram is very helpful in effectively displaying the data.Sample Size

: 100Type of Sampling : Random

Sampling.QUESTIONNAIRE

QUESTIONNAIRE NOTE :- This questionnaire is

only for academic purpose and in no case your identity will be

revealed.A market survey report on customer preference

towards to brands of digital camera (A case of Kodak

vs Sony )Name.

Contact No.

PERSONAL DETAILS: Gender

Page 79: Comparison Kodak vs Sony IIMS

a) Male [ ] b) Female [ ]

Occupation a) Businessman [ ] b) Service [ ] c) Self Employed [ ] d) others [ ]

Age group a) 20-30[ ] b) 30-40 [ ] c) 40-50 [ ] d) 50 & above [ ]

Income a)10,000-20,000[ ] b) 20,000-30,000[ ] c) 30,000-40,000[ ] d) 40,000 & above[ ]

Do you own a digital camera ? a) Yes [ ] b) No [ ]

Which brand of digital camera do you own? a) Kodak[ ] b)Sony [ ]

How would you rate after sale service of Kodak digital camera?

a) Excellent [ ] b) Good [ ] c) Average [ ] d) Poor [ ]

How would you rate after sale service of Sony digital camera? a) Excellent [ ] b) Good [ ] c) Average [ ] d) Poor [ ]

How would you rate price of Kodak digital camera? a) Excellent [ ] b) Good [ ] c) Average [ ] d) Poor [ ]

How would you rate price of Sony digital camera? a) Excellent [ ] b) Good [ ] c) Average [ ] d) Poor [ ]

How would you rate clearity of Kodak digital camera? a) Excellent [ ] b) Good [ ]

Page 80: Comparison Kodak vs Sony IIMS

c) Average [ ] d) Poor [ ]

How would you rate clearity of Sony digital camera? a) Excellent [ ] b) Good [ ] c) Average [ ] d) Poor [ ]

“Kodak camera is available in variety of colours.” Do you agree?

a) Strongly Agree [ ] b) Agree[ ] c) Disagree [ ] d) Strongly Disagree [ ]

“Sony camera is available in variety of colours.” Do you agree?

a) Strongly Agree [ ] b) Agree [ ] c) Disagree [ ] d) Strongly Disagree [ ]

How would you rate memory capacity of Kodak digital camera?

a) Excellent [ ] b) Good [ ] c) Average [ ] d) Poor [ ] How would you rate memory capacity of Sony digital camera? a) Excellent [ ] b) Good [ ] c) Average [ ] d) Poor [ ]

Are you satisfied with zooming facility of Kodak camera? a) Highly satisfied [ ] b) Satisfied[ ] c) Dissatisfied [ ] d) Highly Dissatisfied [ ]

Are you satisfied with zooming facility of Kodak camera? a) Highly satisfied [ ] b) Satisfied[ ] c) Dissatisfied [ ] d) Highly Dissatisfied [ ]

How would you rate of about battery backup Kodak digital camera?

a) Excellent [ ] b) Good [ ] c) Average [ ] d) Poor [ ]

Page 81: Comparison Kodak vs Sony IIMS

How would you rate about battery backup of Sony digital camera?

a) Excellent [ ] b) Good [ ] c) Average [ ] d) Poor [ ]

Suggestions if any:-

DATA ANALYSIS AND FINDINGS

Do you own a digital camera ?

a) Yes [ ] b) No [ ]

Page 82: Comparison Kodak vs Sony IIMS

100%

0%

Yes

No

Page 83: Comparison Kodak vs Sony IIMS

Which brand of digital camera do you own?

a) Kodak[ ] b)Sony [ ]

44%

56%

Kodak

Sony

Page 84: Comparison Kodak vs Sony IIMS

How would you rate after sale service of Kodak digital camera?

a) Excellent [ ] b) Good [ ] c) Average [ ] d) Poor [ ]

36%

22%

24%

18%

Excellent

Good

Average

Poor

Page 85: Comparison Kodak vs Sony IIMS

How would you rate after sale service of Sony digital camera?

a) Excellent [ ] b) Good [ ] c) Average [ ] d) Poor [ ]

36%

32%

26%

6%

Excellent

Good

Average

Poor

Page 86: Comparison Kodak vs Sony IIMS

How would you rate price of Kodak digital camera?

a) Excellent [ ] b) Good [ ] c) Average [ ] d) Poor [ ]

32%

38%

22%

8%

Excellent

Good

Average

Poor

Page 87: Comparison Kodak vs Sony IIMS

How would you rate price of Sony digital camera?

a) Excellent [ ] b) Good [ ] c) Average [ ] d) Poor [ ]

24%

28%

34%

14%

Excellent

Good

Average

Poor

Page 88: Comparison Kodak vs Sony IIMS

How would you rate clearity of Kodak digital camera?

a) Excellent [ ] b) Good [ ] c) Average [ ] d) Poor [ ]

36%

26%

16%

22%

Excellent

Good

Average

Poor

Page 89: Comparison Kodak vs Sony IIMS

How would you rate clearity of Sony digital camera?

a) Excellent [ ] b) Good [ ] c) Average [ ] d) Poor [ ]

30%

26%

24%

20%

Excellent

Good

Average

Poor

Page 90: Comparison Kodak vs Sony IIMS

“Kodak camera is available in variety of colours.” Do you agree?

a) Strongly Agree [ ] b) Agree[ ] c) Disagree [ ] d) Strongly Disagree [ ]

42%

28%

24%

6%

Strongly Agree

Agree

Disagree

Strongly Disagree

Page 91: Comparison Kodak vs Sony IIMS

“Sony camera is available in variety of colours.” Do you agree?

a) Strongly Agree [ ] b) Agree [ ] c) Disagree [ ] d) Strongly Disagree [ ]

30%

38%

24%

8%

Strongly Agree

Agree

Disagree

Strongly Disagree

Page 92: Comparison Kodak vs Sony IIMS

How would you rate memory capacity of Kodak digital camera?

a) Excellent [ ] b) Good [ ] c) Average [ ] d) Poor [ ]

28%

26%24%

22%

Excellent

Good

Average

Poor

Page 93: Comparison Kodak vs Sony IIMS

How would you rate memory capacity of Sony digital camera?

a) Excellent [ ] b) Good [ ] c) Average [ ] d) Poor [ ]

32%

24%

26%

18%

Excellent

Good

Average

Poor

Page 94: Comparison Kodak vs Sony IIMS

Are you satisfied with zooming facility of Kodak camera?

a) Highly satisfied [ ] b) Satisfied[ ] c) Dissatisfied [ ] d) Highly Dissatisfied [ ]

32%

48%

14%6%

Highly satisfied

Satisfied

Dissatisfied

Highly Dissatisfied

Page 95: Comparison Kodak vs Sony IIMS

Are you satisfied with zooming facility of Kodak camera?

a) Highly satisfied [ ] b) Satisfied[ ] c) Dissatisfied [ ] d) Highly Dissatisfied [ ]

48%

20%

24%

8%

Highly satisfied

Satisfied

Dissatisfied

Highly Dissatisfied

Page 96: Comparison Kodak vs Sony IIMS

How would you rate of about battery backup Kodak digital camera?

a) Excellent [ ] b) Good [ ] c) Average [ ] d) Poor [ ]

12%

50%

20%

18%

Excellent

Good

Average

Poor

Page 97: Comparison Kodak vs Sony IIMS

How would you rate about battery backup of Sony digital camera?

a) Excellent [ ] b) Good [ ] c) Average [ ] d) Poor [ ]

54%

14%

16%

16%

Excellent

Good

Average

Poor

Page 98: Comparison Kodak vs Sony IIMS

Conclusion

From this project titled "Comparative Study on Customer Satisfaction For KODAK and

Sony digital camera ” I have learned a lot about real practical work being done in the market I

have also watched & learned the practical applicability of the various things that we have studied

theoretically.

I observed on the basis of survey in BAREILLY city that Sony laid emphasis on merchandising

in order to become the No.1 brand in digital camera industry.

Sony adopt a good customer relationship management, it is focus on the, segment of the product

because each segment is affected by different sets of factor which hamper or enhance sales. Each

segment had its own Pros & Cons. So we have to understand the various segment of Camera

industry that which flavor is existing more in the market,

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RECOMMENDATIONS AMD SUGGESSIONS

Although the products of both the companies are very good & has good command

in market . Sony is market leader in Digital Camera.

Kodak should try to make stronger brand in Digital cameras, Sony is still leader.

Kodak should work more on concept of CRM (Making new customers & retaining

old ones.

Cash discounts and offers (Free gift) must be given.

More competitive pricing to be done in the premium segment.

Quick handling of problems in digital camera at dealer and service centre level. .

Online ordering facility & electronic payment through website can save a lot of

time.

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LIMITATION OF RESEARCH

The study is limited to eastern region of coca cola which is a multinational company, so

the area plays as a constraint in the study.

the time period allotted for the study was only of two months, which may provide a

deceptive picture in comparison of the study based on long run. The study was based on

both primary and secondary data but the relevance of the secondary data may not be

justified.

The success of any survey depends upon the quality and integrity of the surveyor who

collects the basic data by expressing the subject under the study and on the respondents

who provides the data required by filling up the questionnaire .The accuracy of the data

collected solely depends upon the cooperation and truthfulness of the person who is being

interviewed.

Interaction skills as well as the behaviour of the respondents also played as a

constraints during the research.

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BIBLIOGRAPHY

1. Research Methodology, Kothari. C.R., Research Methodology Methods &

Techniques, New-Delhi, Wishwa Prakashan, edition 2003.

2. Multi Level & Direct Marketing, Branding, Kotler, Philip., Marketing

Management, Delhi, Pearson Education (Singapore) Pte. Ltd, 11th edition.

3. Marketing Strategy, Varshney, R.L. & Bhattacharya, B., International

Marketing Management, New-Delhi, Sultan Chand & Sons edition 2003.

4. Company Profile, Web-Site:- www.kodak.com <http://www.kodak.com>,

www.pepsico.com

5. Merchandising & Route Productivity, www.ask-jeeves.com,

www.distributing-company.com.

6. Retailing, Company Souvenirs.

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DECLARATION

I do hereby declare that the Research Report on titled “A MARKET SURVAY

REPORT ON CUSTOMER PREFERENCE TOWARDS TO BRANDS OF DIGITAL

CAMERA ”[ A CASE OF KODAK VS SONY] , submitted in partial fulfillment of

requirement of BBA program me 2010-2011 batch offer by “IIMS.” Bareilly is based on

genius works undertaken during the course of the Research Report has not been submitted

to any other institutions or university to the fulfillment of any other course of study or any

other purpose.

Mayank Saxena

BBA IVth Sem

Roll No. 108103