NEWS FOR EMPLOYEES AND FRIENDS OF WAKEMED MAY 2017w

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WakeMed Recognized for Stroke, Heart Failure CareWakeMed has again received recognition fromthe American Heart Association/American StrokeAssociation for providing high-quality, effectivecare for heart failure and stroke patients. Theawards are a testament to our commitment toproviding the most appropriate heart failure andstroke treatment according to nationallyrecognized, research-based guidelines for care.“Our team members are highly skilled,compassionate professionals who are dedicatedto providing the right care at the right time tosave lives and prevent disability,” says BetsyGaskins-McClaine, MSN-C, RN, vice president,WakeMed Heart & Vascular Services. “We areblessed to have such an exceptional team ofpeople committed to giving their best every dayto serve the patients and their families dealingwith heart failure and stroke in our community.”

The awards for each hospital include:

Raleigh Campus

• Get With The Guidelines-Stroke® programGold Plus Achievement

• Get With The Guidelines-Resuscitation®program Silver Achievement

• Target: Stroke Honor Roll Elite Plus

• Mission: Lifeline STEMI Receiving CenterSilver Plus

Cary Hospital

• Mission: Lifeline STEMI Referring Center Gold

Pictured top left are Kimberly Elks, RN, (StrokeCoordinator) and Eleanor Rawls, RN, (AMIChest Pain Program) proudly displaying the newAmerican Heart Association/American StrokeAssociation certificates.

Congratulations, Trauma Services

WakeMed Trauma Services hasofficially been re-designated as aLevel I Trauma Center. The NC Officeof Emergency Medical Servicescompleted their accreditation surveyin late March and WakeMed wasofficially awarded their re-designation certificate on May 9during the North CarolinaEmergency Medical ServicesAdvisory Council Meeting.

Pictured above, middle, with thecertificate are Trauma team membersSarah McIntyre, RN, DebraPetrarca, PJ Hamilton, MD, andDebra Beasley.

NICU Receives NIDCAP Recertification

WakeMed’s Neonatal Intensive CareNursery (NICU) is officially NIDCAPnursery recertified. The certificationrecognizes the excellence of ahospital nursery's commitment toand integration of the principles ofthe Newborn IndividualizedDevelopmental Care and AssessmentProgram (NIDCAP) for infants,families, and staff. Our NICUoriginally earned NIDCAPcertification in 2012 when it becamethe fourth NICU in the world toreceive this elite certification.

Pictured top right are NICU teammembers with their NIDCAPcertificate.

CorPath GRX Comes to WakeMed In May, Frances Wood, MD, (WakeMed Heart & Vascular Physicians) and the Invasive Cardiologyteam completed the first robotic cardiac catheterization case at the WakeMed Heart Center. Theprocedure was completed using the CorPath GRX, a state-of-the-art robotic system that featuresincreased precision and improved capabilities to expand the range of procedures that can beperformed robotically.

Used during a coronary intervention, the CorPath GRX has easy-to-maneuver robotic controls,allowing providers to make precise measurements and adjustments to ensure that the stent fitsappropriately. In addition, the CorPath system protects physicians and staff from the occupationalhazards of working with radiation exposure in the cath lab.

"This innovative technology has the capacity to transform the way we perform percutaneouscoronary interventions. WakeMed has the opportunity to partner with Corindus and advancerobotic-assisted interventions for more complex cases where radiation exposure to the patient andstaff are even longer," said Dr. Wood. "I am proud to be part of a health system that represents thebest training, the latest technologies and the highest commitment to patient care, safety andinnovation.”

WakeMed is one of just a few health systems in the state – and the first in Wake County – to adopt theCorPath GRX system and is a Corindus Center of Excellence for the Southeast to train interventionalcardiologists and advance patient care and clinical robotics research.

Frances Wood, MD, middle, (WakeMed Heart & VascularPhysicians) and Invasive Cardiology team members DanielSchmidt, Misty Alford, James Walker and Jennifer Turnerstand by the CorPath GRX cockpit.

Dr. Wood uses the CorPath GRX robotic systemto perform the first robotic percutaneous

coronary intervention at WakeMed.

One “Million” Steps Toward Better HealthThis spring, dozens of uninsured women in our community are walking their wayto better health through the Million Step Challenge, an innovative and funwellness challenge developed by WakeMed, Advance Community Health andAlliance Health Ministry with assistance from N.C. State Park Scholars.

“The main factors in health outcomes and cost are not related to what we do inhospitals or clinics, but the lifestyle choices patients make and socioeconomicbarriers to health. This program is an effort to develop healthy lifestyle habitswhile incorporating fun, competition and group goals,” commented BrianKlausner, MD, (WakeMed Physician Practices), program leader for WakeMed.

The participants – patients at Advance and Alliance – were provided with FitBitZips and challenged to walk 1 million steps during the 112-day program. Thecompetition started in late February 2017, and so far more than half ofparticipants are tracking toward their goal!

In addition to their individual goals, participants have weekly team challenges tosee which team can clock more steps. Adding to the fun, and as a show ofcommunity support, special guest challengers participate weekly and haveincluded local mayors, city council members and county commissioners, SenatorThom Thillis and others. WakeMed’s administration even got in on the action,spurring a heated but good-natured competition between teams led by VicePresident Christine Craig and Senior Vice President Carolyn Knaup(congratulations to CEO Donald Gintzig for taking top individual honors!).

WakeMed Corporate & Community Health is also supporting the program andproviding health screenings at the beginning and end of the challenge. “We aremonitoring weight, glucose, depression screenings and self-perception of healthscores to see the impact of increased activity on health and self-perception ofhealth,” commented Dr. Klausner.

Please join us in cheering on the participants as they take a million steps towardbetter health!

On May 3, WakeMed Heart Center hosted theImpella® Mobile Learning Lab, which provided a

hands-on opportunity for staff, advanced practiceproviders and physicians to learn more aboutpercutaneous hemodynamic support.

Surgical Services staff worked on their stretching andstrengthening during a yoga session as part of a staff

meeting on May 4. A huge team from WakeMed took part in the 2017March of Dimes Walk at Perimeter Park in Cary. The

team raised over $27,000 to support the March of Dimesand their efforts to prevent premature births.

Maria Fry, Barbara Johnston, IrisJackson, Yolanda Broan & Angela Gill

represented WakeMed North at the 37th AnnualMeet in the Street festival in Wake Forest,educating attendees about services and physicianpractices available at WakeMed North.

What’sHappeningat

Thanks to the volunteers – including CarlyDeGrange, RN, (3E CVIC), pictured – who

made our presence at the annual Town of Cary SpringDaze event a success by sharing health information

and educating visitors about WakeMed’s services.

In April, WakeMed celebrated Diversity & Inclusion AwarenessMonth with lunch & learns, guest speakers and other events.Several departments celebrated the diversity of their teams byenjoying foods from different cultures.

We held our first-ever Culture & Food Fair at Raleigh Campusand hundreds of employees attended to learn about howWakeMed supports our diverse patient and employeepopulations, enjoy samples from Food & Nutrition Servicesand purchase lunch from food trucks. As a special treat,students from Wake Early College of Health and Sciencesattended the event dressed in traditional clothing fromdifferent cultures and even led a flag parade through thecrowd.

At Cary Hospital, staff enjoyed a special Latin Fiesta meal fromFood & Nutrition Services, while WakeMed North hostedseveral diverse food trucks in early May after rain delayed theApril event.

Enjoy these photos from all the Diversity & InclusionAwareness Month activities!

Wa�Wellrewards

NEWS FROM WAKEMED PHYSICIAN PRACTICES

WPP – Employee Health & Wellness: Caring for our WakeMed Family the Wake Way!Feeling under the weather? Our very own WPP – Employee Health & Wellnessprovides primary and urgent care for WakeMed employees and dependents ages6 and up. We are dedicated to helping you feel better as soon as possible, so hereare some tips to help make the most out of your visit:

• Call Ahead: Appointments are needed for primary care visits and suggestedfor urgent care. Walk-in availability is sometimes limited, but we are often ableto accommodate same-day appointments. It’s always a good idea to call aheadand cut down on your wait time.

• Video Visits: Video visits are available via WakeMed MyChart for staff anddependents who work off-site and want convenient access.

WPP – Maternal-Fetal Medicine Has MovedOur Raleigh Campus Maternal-Fetal Medicine office has moved! The newlocation is:

WakeMed Raleigh Medical Park23 Sunnybrook Rd., Suite 316Raleigh, NC 27610Appointments: 919-350-6002

Welcome New Advanced Practice ProvidersMalorie Evans, NP WakeMed Heart & Vascular Physicians

Sandi Candella, PA WakeMed Heart & Vascular Physicians

Viverae Online Wellness Portal Now Available

www.wakemedphysicians.com

WakeMed has partnered with Viverae®, a wellness portal provider, to offer a funand engaging way to help you improve your health and wellness lifestyle. Thissecure website lets you work on health goals with peer challenges, health app anddevice data integration, and more. This year, the Viverae online portal is open to allemployees on the WakeMed medical plan. Instructions on how to register areavailable on the WakeMedWeb under Human Resources.

WakeMed employees who participated in the WakeWell Rewards biometricscreenings can now take the online Member Health Assessment through our newViverae Health wellness portal. Be sure to complete it by October 31 to receive the2018 WakeWell Reward. Check the WakeMedWeb for more details. Contact BobNelson (Human Resources) at 06903 or bonelson@wakemed.org with questions.

Join Our Hydration Challenge!As the weather heats up, it’s more important than ever toensure you are drinking enough water throughout the day.In our first Viverae portal peer challenge, participants willuse the Viverae portal to track how much water they drinkevery day for four weeks for an opportunity to win greatprizes! Register now through the portal to participate – thechallenge begins June 5!

Valerie Hayes (Administration) became an International Association of AdministrativeProfessionals (IAAP) Certified Administrative Professional (CAP). She is the first executiveassistant at WakeMed to earn this distinction, which is the leading recognized professionalcertification in the administrative field. Way to go, Val!

Mollie Grant, PharmD, (Pharmacy) received the Wake AHEC Inpatient Pharmacy Preceptor ofthe Year award.

Teresa King, BSN, RN, (1A Clinical Evaluation Area) earned progressive care certification(PCCN).

Lynn Mangretta, RN, (Raleigh Campus Rehab Center), Sharon Davis and Ann N’Goran (both ofPatient Case Management) earned case manager certification.

Kristin Dudleck, RN, (Staffing Resources) became a certified emergency nurse (CEN).

Nicole Holmes, RN, and Kimberly McKnight, RN, (both of Emergency Department – WakeMedNorth) completed the board certification for emergency nursing (BCEN) exam.

Julia Harr and Jakita Delva (both of Patient Case Management) became licensed clinical socialworkers (LCSW).

Karen McLean, RN, (Pediatric Advice Line) earned board certification in ambulatory carenursing.

Melissa Klous, BSN, RN, (Surgical Services) became a certified operating room nurse (CNOR).

Darci Kelso, RN; Melissa Hocutt, RN; Farooq Fareed, RN (all of MICU) Morgan Springer andDaniel Mott, RN, (Neuro ICU) earned critical care nursing certification (CCRN).

Marcia Mitchell, RN and Miranda Stallings, RN, (both of MICU) completed the GPS mentorprogram.

Darcy Subramaniam, RN, (Neuro ICU) earned her doctor of nursing practice (DNP).

Allie Lindahl, BSN, RN, (Nursing Administration) earned a master’s degree in health informaticsEast Carolina University.

Jennifer Snell, RN, and Jenny Hunter, RN (both of STICU); Amy Simmons, RN, WendiEmerson, RN, and Crystal Kerr, RN (all of 3A CVIC) earned bachelor's degrees in nursing(BSN).

Thomasina Williams (Birth & Family Education) earned a bachelor’s degree in social work fromNorth Carolina State University.

Katy Strohmeyer (3A CVIC ) completed her associate’s degree in nursing from Wake TechnicalCommunity College.

Allie Lindahl, BSN, RN, (Nursing Administration) welcomed son Colton on February 21.

Laura Franklin, BSN, RN, (Emergency Department – Cary Hospital) welcomed son Cooper onApril 14.

Beverly Kingsberry (WakeMed Heart & Vascular Physicians) married Christopher Dubose onApril 15.

Karen Crockett, BSN, RN, (5A MIC) married Lawrence "Bud" Brown on April 22.

Mercedes (Johnson) Kamoru (WakeMed Heart & Vascular Physicians) got married on May 6.

ADDITIONS & ATTACHMENTS

LEADERSHIP UPDATES

WOW, WHAT AN EMPLOYEE!

John McLain Named Senior Vice President & Administrator,Raleigh CampusThis June, WakeMed will welcome John McLain, MHA, MBA, as seniorvice president and administrator for Raleigh Campus. McLain has morethan 20 years of health care operations leadership experience and comes tous from Venice Regional Bayfront Health in Venice Fla., where he iscurrently chief executive officer. In his new role, McLain will work in dyadpartnership with Chuck Harr, MD, the chief medical officer for RaleighCampus. As dyad partners, they will have primary responsibility forleading, defining, and executing the enterprise’s strategic direction andoverall operations. McLain holds a master’s degree in healthcare

administration and a master’s degree in business from Georgia State University and earned hisbachelor’s degree in biology and religion from Emory University in Atlanta, Ga.

Perry Ann Reed to Join WakeMed as Executive Director, Children’s HospitalPerry Ann Reed has been named executive director of the Children’sHospital and will join WakeMed in mid-June. Reed comes to us from TexasChildren’s Hospital in Houston, Texas, and brings more than 20 years ofleadership experience. Most recently, she served as the director of Ethicsand Palliative Care at Texas Children’s Hospital. In this new role atWakeMed, Reed will work closely with Stephen Leinenweber, MD, theexecutive medical director for WakeMed Children’s, to lead, define andexecute the strategic direction and overall operations for the WakeMedChildren’s Hospital.

Brittany Komansky Named Director of Emergency ServicesBrittany Komansky, MHA, BSN, RN, CEN, has been named director ofEmergency Services for Raleigh Campus. When she transitions to her newrole in August, she will provide administrative leadership for all emergencyservices at Raleigh Campus, including the Emergency Department,Children’s Emergency Department, and 1A Clinical Evaluation Area.Komansky joined WakeMed in 2008 and has progressed through severalnursing leadership positions. She currently serves as the manager of theApex Healthplex and Brier Creek Healthplex and is the 2017 Chair ofWakeMed’s Nurse Manager Council. Komansky is a certified emergencynurse. She earned a bachelor’s degree from East Carolina University andher master’s in health administration from Pfeiffer University.

Saluting VeteransWakeMed Healthworks Is Now a Lift For The 22 Partner Gym!Lift For The 22 (LFT22) is a special nationalorganization designed to fight the suicide epidemicin the veteran community by providing qualifyingveterans with a gym membership to help themmaintain a healthy, fitness-oriented lifestyle. Theyaim to promote veteran support networks in thefitness community and offset membership costs forveterans through gym partnerships and non-profitdonations.

Beginning in July, WakeMed Healthworks at RaleighCampus will offer at least five veterans a one-yeargym membership through the LFT22 partnership.WakeMed Healthworks will be the exclusive LFT22partner gym in Raleigh and the first hospital-basedwellness center partner in the nation.

An unfortunate part of being in the hospital is thatsomething, somewhere, usually hurts. Managing andtreating pain is an important part of any health careprovider’s role and WakeMed is taking a systematic, patient-centered approach to helping our patients hurt less.We are also working to balance the need for effective painmanagement with ongoing patient safety efforts to preventoversedation coupled with the nationwide increase in opioid use.

Encouraging Appropriate UseOpioids – a class of medications that includes morphine,oxycodone and others – are very effective pain managementmedications, but they can be highly addictive. Oneparticularly habit-forming opioid is hydromorphone. OurEmergency Departments have recently begun a new

stewardship program that focuses on reserving IVhydromorphone only for those patients who don’texperience adequate pain relief from alternative pain controltreatments including both non-narcotic therapies and otheropioids, are continuing a home regimen; or are otherwisedeemed clinically appropriate by their provider. Thisprogram has been under development for more than a yearas a result of an exceptional partnership between WakeMedand Wake Emergency Physicians, PA (WEPPA). “Our goal isto provide patients alternative, effective therapies for painmanagement and to ensure safe use of opioids whenappropriate,” commented Branson Page, MD, (WEPPA).

Taking a Multi-Pronged ApproachWakeMed has also established an interdisciplinary paincommittee, which meets monthly to evaluate how we caneffectively address pain – whether through appropriatemedications (from Tylenol to opioids) or other therapies,such as meditation or massage. Specifically, the team islooking at how we can:

• Improve the patient pain management experience

• Provide adequate resources for physicians and otherproviders

• Ensure our pain policies reflect best practices

• Reduce oversedation events

• Incorporate non-medical therapies

“Our goal is to identify and implement initiatives that willimprove pain management through the utilization ofmultimodal therapies,” commented Cindy Klaess, MSN,APRN, (Clinical Nursing Resource Services) who leads thegroup. “By using a variety of methods, we have the potentialto optimize the overall effect of medications and minimizethe opioid side effects, which is better for our patients.”

Focusing on Patient SafetyMany standard pain medications are administered throughIVs using patient controlled analgesia (PCA) pumps that letthe patient choose when to receive more medication (withinlimits). In April, our organization introduced new PCApumps (pictured below) with advanced features to supportsafe dosing and reduce human error. “These pumps are thecurrent standard of care and we hope they will have apositive impact on patient safety by reducing adverse drugevents,” commented Blake King, PharmD, WakeMed’s

medication safety officer. Somefeatures of the new pumpsinclude a built-in drug libraryand an alert function that letsusers know if a selected doseseems high. WakeMed’s PCAprotocols are loaded on the

pumps so medicationsdon’t need to be manuallyentered – this shouldreduce errors and free uptime for clinical staff tospend with their patients.

With a comprehensiveteam approach, evidence-

based practices and thecombined efforts of many great minds, our goal is to help

patients better manage their pain and reduce adverse drugevents. Stay tuned for updates as this work continues.

WW2E UPDATE: RPIW ROUND UPIt’s been a busy spring for our value streams, with three RPIWs conducted inthe past few months and three more to come in May and June. Read on foran update on these recent events!

Pharmacy Services Streamlines Medication DeliveryDelivering medications to units is a time- and labor-intensive process with manyopportunities for improvement. Despite everyone’s best efforts, there is often a lot ofwaiting involved (by patients and staff) and medications are sometimes delayed,misplaced or sent in error. In their first RPIW, the Pharmacy Services Value Streamset their sights on reducing waste in the medication delivery process from centralpharmacy to 3A, 3B, and 3E. By creating standard work, 5S-ing the medication distribution area and creating more efficient medication returns and Pyxis arearoutines, the team was able to dramatically decrease the time it takes to prepare medications and streamline the delivery process. Kudos to process ownersErin Koontz (Pharmacy) and Jonnie Simmons, RN, (Heart Center Administration) and the whole team!

Emergency Services Shortens Imaging Turnaround TimeThe Emergency Services Value Stream hit the ground running with their first RPIWin March. The event focused on improving the imaging turnaround time forpatients in the Raleigh Campus Emergency Department. The team tackled anumber of processes and procedures – including patient transport, pregnancytesting protocols and contrast administration procedures – all of which impactimaging turnaround time. In the end, their work resulted in a 40 percentimprovement to the overall lead time for imaging studies (from when the order isplaced in Epic until results are ready) during the event week. The team also madeimprovements related to specific studies, including the CT scans with IV contrastsand ultrasounds. Great work by process owners Holly Carpenter (ImagingServices) and Kippy Spiecher, RN, (Emergency Services) and the entire team!

WPP Improves Appointment No Shows & CancellationsCanceled and no-show appointments can cause increased health risk forpatients – especially those that have an urgent medical need that goesunseen. These appointments also have a negative impact on operations,leading to lost revenue and staff dissatisfaction. In their sixth RPIW, the WPPteam looked at opportunities to reduce these appointments and handle thembetter when they occur. Some of the outcomes from the week include:

• Created standard work to document how patients prefer to be contactedfor reminders (phone call or text)

• Developed an efficient process to follow up with patients who have a‘critical’ result but do not come to their appointment to ensure they get thecare they need in a timely manner

• Updated televox messages for appointment reminders

Great job, process owner Beth Morrison (WPP – Primary Care) and the team!

The Children’s Hospital team was recently recognized forachieving the most improved score from January toMarch 2017 on the HCAHPS question, “During thishospital stay, how often was your pain well controlled?”

ETHICS, COMPLIANCE

In keeping with WakeMed’s aspirational goal of operating with the highest ethics &standards, it’s time again to complete our annual compliance training.

• Online Training: Education modules will be available in Learning Link on May31 and must be completed by October 31, 2017. Failure to meet that deadlinewill result in a level 3 disciplinary action and/or a three-day suspension withoutpay or other disciplinary actions.

• Live Training: Employees who attend an in-person training seminar with theIntegrity and Compliance team, which began in March, will be given credit forthe general compliance training module and do not have to complete thatparticular Learning Link module. Training sessions are ongoing and more arebeing added; search Learning Link for “Comp-LandL.”

Thank you in advance for doing your part to help us reach this aspirational goal.

Required Training Available

Online May 31

The longer daylight hours make summer agreat time to boost your physical activity!Check out these great fitness opportunitiesavailable for WakeMed employees:

Healthworks is Here for You! Comecheck out Healthworks, WakeMed’s on-

site wellness center! Memberships are $25 per month and include full use of the fitness center,group exercise classes, and nutrition and stress management classes. Day passes are available for$5. Healthworks also offers personal training and group classes for individuals needingassistance. For more information, call ext. 06336.

June is a Great Time to Join the YMCA! The YMCA of the Triangle is waiving their one-timeenrollment fee for WakeMed employees during the month of June. For information or to enroll,

stop by one of the YMCA of the Triangle’s 11 locations.Questions? Contact Bob Nelson at ext. 06903 orbonelson@wakemed.org.

Nearly 91 percent of all data breaches start with aninnocent click on a bad link in an email sent as part ofa phishing scam. Employees of organizationswith large amounts of protected data – likehealth systems – are a prime target forphishing scams, so please be alert forsuspicious emails and know how to handlethem.

What If I Receive a Phishing Email? Asimple click on the wrong link can start acyberattack on our informationtechnology systems. If you receive asuspicious email, do not click the link orforward the email to your coworkers tosee if they received the same message.Instead, report all suspected phishing emails by sending it tophishing@wakemed.org. By reporting suspicious emails, you can help keepour organization safer.

How Are We Protecting Ourselves from a Cyberattack Caused by Phishing Emails? OurInformation Services team periodically conducts system-wide education campaign to helpemployees spot and react to suspicious or phishing emails. You may receive emails created byour Information Services Department designed to simulate a phishing email. If you receive anemail that you think is suspicious, alert the Information Services security team by forwardingthe email to phishing@wakemed.org.

Tammy Long, RN, (1 East Clinical Evaluation Area) had justcome on shift when she made her Good Catch. She noticedthat a patient she had admitted the previous night lookedworse than she had earlier in the day. She raised herconcern and the physician ordered an ABG. The patient’sresults were so poor that an emergency department doctorwas called immediately to intubate her. The patient wassubsequently transferred to the ICU for additional care.Because of Tammy’s persistence, the patient got the careneeded!

Kevin Perry, MD, of Associated Urologists of North Carolinawas about to mark a patient’s bracelet in preparation forsurgery. The bracelet stated “left epididymis” but shouldhave said “left testicle.” Dr. Perry caught the error and madesure the correction was made.

WPP – ENT – Head & Neck Surgery wishes Theresa Swanson, RN, a very happyretirement! Theresa worked as a nurse for 45 years.

1 East Clinical Evaluation Area and the Chest Pain Center in Cary welcomes ClintDean, BSN, RN, into the supervisor/educator position.

Food & Nutrition Services – Cary Hospital welcomes Amiee Yates, CourtneyHarris and Nickea Graham.

Neuro ICU welcomes Robert Stillwell, RN, and Holly Tipton.

1A Clinical Evaluation Area welcomes Anna Bailey, BSN, RN; Anna Carter, andShamiah Carlton, BSN, RN.

eICU welcomes Sam Tucker-Canal, BSN, RN, who transitioned from StaffingResources.

Emergency Department – WakeMed North welcomes Jenn Holley, RN.

The Emergency Department welcomes William Triplett, Robert Woodbury, SamOfford, Gwendolyn Percell, Val Cruz-Nelson, Danielle McFarland and MoniqueMeadows.

6A CVIC welcomes Jasmine Battle, Rebecca Sorrell and Charity Sears.

IS welcomes Robert Pierce, manager of data security, as well as Kathy Moreland,who transitioned from the Emergency Department, and Rukiyah Singletary, whotransitioned from Transfusion Services.

Revenue Cycle and Revenue Integrity welcomes Melissa Fisher, Teresa Dawson,Katie Boykin, Amanda Ray, manager, and Mary Jo Outlaw, RN.

STICU welcomes Mika Glines, RN, Edie Bouchard, RN, and Alexis Brewer, RN.

The NICU and Newborn Nursery welcomes Allison Womack, RN; Christina Irby,RN; Sharon Miglarese, RN; Christie Duckett, RN; Angela Adams, RN; AshleyKiley, RN; Caitlin Todd, RN; and Eva Peru.

Wound Ostomy welcomes Tameco Thompson, BSN, RN.

5A MIC welcomes Julia Dabbs, nurse fellow; Yanni Maris, nurse fellow; HopeKnox, RN; Danielle Frysinger, and Adriana Rosendo-Villa.

Pharmacy welcomes Kendra Hall, Colleen Lemieux, Enoch Claude, PharmD;Kelly Jones, PharmD; and Andrew Poeppelman, PharmD.

Wake AHEC welcomes Jessica Todd, Jarod Bissonnette, Kimberly Spencer andJulia Jenkins.

CICU welcomes Devonnie Hester.

Pathology Labs welcomes Casee Hill, Jo Alexander, Ryan Howard, and AntwoineKornegay.

COMINGS & GOINGS

WakeMed’s Good Catch Programencourages staff to positively impactpatient safety by speaking up,reporting good catches and sharingtheir experiences. If you have made agood catch, share it by clicking the“Report a Good Catch” link on theWakeMedWeb.

The annual Workplace Assessment & Engagement Survey is our opportunity to share our opinionsabout what makes WakeMed a great place to work – and where we can improve!

As in past years, there will be two surveys: one for employed physicians and advanced practiceproviders and one for all other staff. By completing the survey, you can help drive workplaceimprovements, benefits enhancements and overall changes to make WakeMed an even better placeto work.

Things to remember:• Completely Anonymous: An outside company, Success Profiles, Inc., receives survey responses

and tabulates the results.

• Easy & Convenient: You can complete the survey at work or at home online.

• Impactful! Some changes implemented as a result of last year’s survey results include:developed new leadership training courses, introduced Fair & Just Culture to support personalaccountability, offered merit increases, pay range adjustments and enhanced benefits for staff.

Questions? Contact Susan McFarland, manager (Human Resources) at smcfarland@wakemed.orgor ext. 06325.

2O17Workplace Assessment and Engagement SurveyJune 6 through June 20

Proper Care &Maintenance of Your JointsThursday, June 1WakeMed Cary Hospital

Treating the Arthritic KneeWednesday, June 21WakeMed Cary Hospital

Back StoryThursday, June 29WakeMed Cary Hospital

back inMOTIONS E M I N A R S E R I E S

Visit wakemed.org/back-in-motion to learn more.

Keep WakeMedPHISH FREE!

SPRING BLOOD DRIVES!Wednesday, May 31

• WakeMed Raleigh Campus Andrews Center

Friday, June 2

• WakeMed Cary Hospital Conference Center

• WakeMed North - Mobile MRI Area

Tuesday, June 6

• Operations Center

Sponsored by WakeMed and our new bloodpartner, The Blood Connection. Learn more atwakemed.org/community-blood-drive.

CALENDAR OF EVENTS

Volunteer SalesThe Volunteers at WakeMed Cary Hospital andWakeMed Raleigh Campus along with representativesfrom Professional On-site Sales will host shoe sales inJune. Cash, credit and payroll deduction (ID badgerequired) accepted.

Raleigh CampusWednesday, June 217 am to 4 pmAndrews Center

Cary Hospital Thursday, June 227 am to 4 pm Conference Center

Proceeds from the sales are allocated by TheVolunteers to support programs and services atWakeMed facilities, Cardiac Rehab Scholarships, Teafor the Soul, supplies for Huggables and handmadegifts, medications for immediate need patients (theRainbow Fund), and more.

Kick It 4 Kids Kickball TournamentSaturday, July 159 am to 1 pmFred G. Bond Metro Park, Cary

Join the WakeMed Foundation for a friendlycompetition to support WakeMed Children’s. Ten co-edteams will go head-to-head in fundraising and on thefield to be named the “Champions for Kids.” Teams canhave 8 to 15 players and must raise a minimum of $400

per team to participate. All proceeds raised will bedonated to the WakeMed Children’s 2017 Love LightCampaign. If you like to organize a team, visitwww.friendsofwakemed.org to learn more.

DEPARTMENT OF MEDICINE GRAND ROUNDS12:30 to 1:30 pm, Andrews Center

• June 6 – Topic TBD, presented by Heidi Swygard,MD, University of North Carolina

• June 13 – Rehabilitation of Spastic NeurologicalDisorders, presented by William Filer, MD, Universityof North Carolina

• June 20 – Palliative Care, presented by Jason Webb,MD, Duke University

CENTER FOR INNOVATIVE LEARNINGFor more information about available classes, visitwakemed.org and click “Classes & Events” then“Center for Innovative Learning”

Neonatal Resuscitation Program – Offered twice permonth, all year.

STABLE – June 22 & 23, Andrews Center

NURSING EDUCATIONGuarding Against Burnout – Thursday, May 25, 10am to noon, NED B; Wednesday, June 14, 8:30 to10:30 am, Cary Hospital Conference Center (LL Code:NE014-17055)

Education Essentials I – Friday, June 23, 8 am tonoon, Cary Hospital Conference Center (LL Code:NE014-11022)

WAKE AHECDomestic and Intimate Partner violence: AParadigm Shift from Intervention to Prevention –June 14, Live Webinar

Current Challenges in Rehabilitation Medicine –June 16-17, Friday Center, Chapel Hill

Substance Use Series: Nicotine Dependence andTreatment Interventions – June 20, Cary Hospital

Substance Use Disorders among Individuals withIntellectual Disabilities – June 21, Cary Hospital

Colloquium on Interdisciplinary RehabilitationCare for Parkinson’s Disease: Building Your Team,Enhancing Your Care – June 23, The McKimmonConference & Training Center, Raleigh

Child Forensic Interviewing: Introduction toRADAR and RADAR JR – June26-30, The NorthCarolina Court System, Raleigh

Substance Use Series: Substance AbuseInterventions and Treatment for People with HIV/AIDS – July 14, Cary Hospital

Substance Use Series: Opioid Use Disorders:Identification, Treatment, and Medically AssistedTreatment – July 17, Cary Hospital

Non profitOrganizationU.S. PostagePAIDRaleigh, NCPermit NO. 1307

3000 New Bern AvenueRaleigh, NC 27610

ADDRESS SERVICE REQUESTED

© WakeMed Public Relations, May 2017

Microscope is a monthly newsletter written by and for the employees of WakeMed. Our goal is to provide

employees and friends of WakeMed with the most up-to-date news on all of the hospital system’s activities.

The Public Relations department thanks all of theemployees who contributed to this publication.

We welcome comments and suggestions on this publication and its content. Call (919) 350-8120,

e-mail microscope@wakemed.org, or write Microscope, Wake Med Public Relations Department,

3000 New Bern Avenue, Raleigh, NC 27610.

Kate Wilkes, EditorWakeMed Employees, Photos

To help you plan ahead, this calendar lists upcoming system-wide events, training classes and communityevents. For details and fee information, visit the WakeMedWeb. Send calendar submissions to PublicRelations or email microscope@wakemed.org.

Buy One Get One Free2017 Koka Booth Amphitheatre Movie Night AdmissionCary, NC

This coupon must be presented at time of purchase. Limit 1 coupon per person, per purchase. Cannot be combined with any other discount or promotion. Coupon expires 09-30-17

Gates open at 7 pm; movies start at dusk; picnics welcome. For a list of movie titles, dates and ratings, visit boothamphitheatre.com.

A portion of movie night proceeds will benefit the WakeMed Children’s Hospital!

Coming Soon!

June 2 | Rogue One: A Star Wars Story (PG-13)

June 8 | La La Land (PG-13)

June 16 | The Secret Life of Pets (PG)

June 23 | The Lego Batman Movie (PG)

June 29 | The Jungle Book (PG)

DAY OF SERVICE – Saturday, June 3Raleigh Campus • Cary Hospital • WakeMed North

See the WakeMedWeb for details!