connecting the dots pas 55, iso 55000 and gfmamsaama.org.za/wp-content/uploads/2014/06/botha... ·...

Connecting the Dots –PAS 55, ISO 55000 and GFMAM

Arnold Botha

[email protected]

Karl Nepgen

[email protected]

Workshop Objectives

• To get a better understanding of the three asset management documents: PAS 55, ISO 55000 and GFMAM’s Landscape with its 39 Subjects

• To understand how these documents relate or differ

• To form an opinion about their relevance to you

• To know how to use these documents to develop an asset management strategy

Workshop Programme

• Introduction and objectives - AB

• What are the dots? - AB– PAS 55, ISO 55000 and GFMAM’s 39 Subjects

• Defining the dots:– 39 Subjects overview - AB

– ISO 55000 overview - KN

– PAS 55 overview - AB

• Connecting the dots (Group exercise)

• Using the dots– Develop an AM Strategy - KN

• Wrap-up and close - AB

What are the dots?- PAS 55, ISO 55000 and 39 Subjects

Definition: Asset

An item, thing or entity that has potential or actual value to an organisation- Assets- Asset types- Asset systems- Portfolio of assetsNote: The value changes over time –depreciation or impairment

Definition: Asset Management

The coordinated activities of an organisationto realise value from its assets.

Asset management translates the organization’s objectives into asset-related decisions, plans and activities, using a risk based approach.

Note: Realisation of value normally involves a balancing of costs, risks and performance. This balancing might need to be considered over different time frames.

ISO 55000:2014

Definition: Asset Management System

A set of interrelated or interacting elements of an organisation to establish asset management policies and objectives, as well as the processes to achieve those objectives

Note: The asset management system is a subset of asset management

Asset Management Elements

Source: ISO 55000:2014

A Standard for Asset Management?

PAS = Publically Available Specification

Released by the British Standards Institution (BSI)

Led by the Institute of Asset Management (IAM)

Used input from global experts

Released in 2004, revised in 2008

Applicable to any organisation where physical assets are critical for success

Available from IAM at GBP145 (members) and GBP 185 (non-members)

What is PAS 55:2008?

www.theiam.org

http://www.theiam.org/

Part 1: Specification(What to do)

PAS 55 Part 1 and Part 2

Part 2 – Guidelines (How to do it, with examples)

• Superseded by ISO 55000

• Many organisations still using it as a guideline for an AM system

• Organisations will change from PAS journey to ISO journey

• Will probably disappear in future

What is the current status of PAS 55?

History of ISO 55000/1/2

• 2004: PAS 55 published by BSI

• 2008: PAS 55 V2 released

• 2009: BSI proposed PAS 55 as the basis for an AM standard

• Jul 2010: Preliminary meeting of ISO AM Committee in London

• Sept 2010: ISO approval of TC251

• Jan 2011: 1st working draft of ISO 55000/1/2 released

• Jan 2014: Final release

What is ISO 55000/1/2

“This international standard specifies the requirements for the establishment, implementation, maintenance and improvement of a management system for asset management, referred to as an ‘asset management system’.”

ISO 55001:2014

What is ISO 55000/1/2

ISO 55000:2014Asset management – Overview, principles and terminology

ISO 55001:2014Asset management – Management systems - Requirements

ISO 55002:2014Asset management – Management systems - Guidelines for the application of ISO 55001

http://www.google.co.za/url?sa=i&rct=j&q=iso&source=images&cd=&cad=rja&docid=hZp7s9f1J4UPWM&tbnid=12B99qSJOEI3XM:&ved=0CAUQjRw&url=http://www.iso.org/&ei=WBBcUde2EJSZ0QWcrYGIBw&bvm=bv.44697112,d.ZGU&psig=AFQjCNGvlAKQaG-7fPr9JLkKa9JaXYmdGg&ust=1365074386185801

http://www.google.co.za/url?sa=i&rct=j&q=iso&source=images&cd=&cad=rja&docid=hZp7s9f1J4UPWM&tbnid=12B99qSJOEI3XM:&ved=0CAUQjRw&url=http://www.iso.org/&ei=WBBcUde2EJSZ0QWcrYGIBw&bvm=bv.44697112,d.ZGU&psig=AFQjCNGvlAKQaG-7fPr9JLkKa9JaXYmdGg&ust=1365074386185801

http://www.google.co.za/url?sa=i&rct=j&q=nuclear+power+station&source=images&cd=&cad=rja&docid=2ITdXbVUifw4cM&tbnid=HL3srApq658Q5M:&ved=0CAUQjRw&url=http://commons.wikimedia.org/wiki/File:Nuclear.power.plant.Dukovany.jpg&ei=oRBcUYqPI4eN0AWz-YCYBA&bvm=bv.44697112,d.ZGU&psig=AFQjCNHrBfwO8SaAD5eDsnfoy5rCOwgm0g&ust=1365074448014022

http://www.google.co.za/url?sa=i&rct=j&q=nuclear+power+station&source=images&cd=&cad=rja&docid=2ITdXbVUifw4cM&tbnid=HL3srApq658Q5M:&ved=0CAUQjRw&url=http://commons.wikimedia.org/wiki/File:Nuclear.power.plant.Dukovany.jpg&ei=oRBcUYqPI4eN0AWz-YCYBA&bvm=bv.44697112,d.ZGU&psig=AFQjCNHrBfwO8SaAD5eDsnfoy5rCOwgm0g&ust=1365074448014022

Global Forum on Maintenance and Asset Management (GFMAM)

Vision To be a worldwide community of organisations providing leadership for maintenance and asset management communities

http://www.gfmam.org

http://www.gfmam.org/

The Asset Management Landscape

• Overview of AM and its features

• Set of AM subjects and principles

• Framework for AM training

• Baseline for customisation by members for specific environment

1. Asset Management Policy 2. Asset Management Strategy and Objectives

3. Demand Analysis 4. Strategic Planning

5. Asset Management Planning

8. Lifecycle Value Realisation

10. Shutdowns and Outage Strategy

7. Operations and Maintenance Decision-Making

6. Capital Investment Decision-Making

9. Resourcing Strategy

17. Asset Operations

16. Reliability Engineering

11. Technical Standards and Legislation

15. Maintenance Delivery

13. Systems Engineering

12. Asset Creation and Acquistioning

14. Configuration Management

18. Resource Management

19. Shutdown and Outage Management 20. Fault and Incident Response

21. Asset Decommissioning and Disposal

GFMAM’s 39 Subjects

31. Risk Assessment and Management

26. Procurement and Supply Chain Management

24. Asset Information Systems 25. Data and Information Management

23. Asset Information Standards22. Asset Information Strategy

27. Asset Management Leadership

30. Competence Management

28. Organisational Structure

36. Asset Management System Monitoring

34. Management of Change 35. Assets Performance and Health Monitoring

37. Management Review, Audit and Assurance

38. Asset Costing and Valuation 39. Stakeholder Engagement

32. Contingency Planning and Resilience Analysis 33. Sustainable Development

GFMAM’s 39 Subjects (continued)

29. Organisational Culture

Application of the Landscape DocumentO

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Asset Management Elements


ISO 55000&

PAS 55


Defining the dots- 39 Subjects Overview

1. Asset Management Policy2. Asset Management Strategy and Objectives



















Organisational strategic plan (OSP)Vision, mision, values, business policies, goals and the management of its risks

Asset management policyMandated principles and requirements related to the assets and the framework for control

Create / acquire

Utilise

Asset management objectivesSpecific and measurable outcomes required of assets, asset systems and asset management systems

Asset management strategyChosen long term approach and optimal scheme to apply the AM policy and support the OSP

Asset management plansWhich activities and associated resources shall be applied by whom and when to implement the asset

management strategy and deliver the asset management objectives

Maintain

Renew / dispose

Org

anis

atio

nal

val

ues

, go

als

and

ris

k p

olic

y

FunctionalPolicies/strategies

StandardsProcesses

Procedures

Portfolio of asset systems and individual assets

ImplementationLife cycle activities Assets

Planning

PAS

55

:20

08

Asset Management Strategic Planning

Assessment: Current reality

Vision: AM policy

Asset management strategy

Asset Management Strategic Planning

Year 1Year 1Year 1 initiatives

Year 2Year 2 initiatives

Year 3Year 3 initiatives

Gap analysis

3. Demand Analysis

“The processes an organisation uses to both assess and influence the demand for, and level of service from, an organisation’s assets.”

Demand analysis typically includesthe analysis of future demand for theproducts or services being offeredand the requirements this demandwill place on the asset portfolio.

Asset Life Cycle Management

Asset portfolio management

Capital investment decisions

Specification and design

Asset creation and acquisition

Installation and

commissioning

Operation and maintenance

Capexbudgeting

Capital project management

Asset investment management

New requests

Replacementrequests

Fundedprojects

Whole life costing

Asset life cycle strategy

Decommis-sioning

and disposal

Asset value optimisation

Handover

Demand analysis

A Framework for Maintenance Management

Measuring Maintenance

KPIs

Reliability Engineering

Operations & Maintenance

Decision Making


KPIs

Annual Assessment

Maintenance Delivery

Internal Resources

Material Management


KPIs

External Resources

Maintenance Strategy

Strategic Maintenance Management

Technical Maintenance Management

Operational Maintenance Management

Resourcing strategy &Resource Management

Shutdown and Outage Management

Technical Standards and Legislation

Identify applicable legal, regulatory and statutory AM requirements

Incorporate into the AM system

Communicate to all stakeholders

Keep it up to date

“A management process for establishing and maintaining consistency of a product’s or asset’s physical and functional attributes with its

design and operational information throughout its life.”


Configuration Management Planning

Configuration Identification

Configuration Status Accounting

Configuration Audits

Define the product and its configuration documentation

identification

Provide status and information about a product and its

configuration documentation

Verify consistency of configuration documentation

Control changes to a Product and its configuration

documentation

Configuration Control

“Responding to failures and incidents in a systematic manner, including incident detection and identification, fault analysis, use of standard responses, temporary and permanent repairs

as well as taking over and handing back of sites.”

20. Fault and Incident Response



25. Data and Information Management24. Asset Information Systems












Information Management Subjects

• 22. Asset Information Strategy: The strategic approach to the definition, collection, management, reporting and overall governance of asset information necessary to support the implementation of an organisation’s asset management strategy and objectives.

• 23. Asset Information Standards: The specification of a consistent structure and format for collecting and storing asset information and for reporting on the quality and accuracy of asset information.

Information Management Subjects

• 24. Asset Information Systems: The asset information systems an organisation has in place to support the asset management activities and decision-making processes in accordance with the Asset Information Strategy.

• 25. Data and Information Management: The data and information held within an organisation’s asset information systems and the processes for the management and governance of that data and information.

Information Management



25. Data and Information Management24. Asset Information Systems












“The processes used by an organisation to ensure all asset management activities that are outsourced are aligned with the asset management objectives of the organisation and to monitor the outcomes of these activities against these objectives.”




25. Data and Information Management 24. Asset Information Systems












People Subjects












32. Contingency Planning and Resilience Analysis

33. Sustainable Development



Risk Management

Management of Change

“An organisation’s processes for the identification, assessment, implementation and communication of

changes to people, processes and assets.”

Increased

risk

Decreased

risk

Asset management changes

Assets

Processes

Procedures

Organisational structures

Outsourcing

New EAMS

Other software tools

Formal change control process

Risk assessment

Mitigation and control activities

“The interdisciplinary, collaborative processes used by an organisation to ensure an enduring, balanced approach to economic activity, environmental responsibility and social progress to ensure all activities are sustainable in perpetuity.”

33. Sustainable Development

Performance Monitoring


http://www.google.co.za/url?sa=i&rct=j&q=&esrc=s&frm=1&source=images&cd=&cad=rja&uact=8&docid=CXmFyeHAjAjgeM&tbnid=zR-Vw4_ahF5SWM:&ved=0CAUQjRw&url=http://www.dreamstime.com/royalty-free-stock-photography-internal-audit-report-image13087427&ei=tEc1U8CBHKXJ0QX4m4HACQ&psig=AFQjCNH0rmRF0iUMlapcmurPg4u-1TtbEA&ust=1396087028287381


“An organisation’s processes for defining and capturing as built, maintenance and renewal unit costs and the methods used by an organisation for the valuation and depreciation of its assets.”

38. Asset Costing and Valuation

39. Stakeholder Engagement

Engage employees and other stakeholders

Regularly communicate AM policy, strategy, objectives and plans

Consult them before decisions

Defining the dots- ISO 55000 Overview

ISO 55002:2014Appendix B

Clause 4: Context of the Organisation

4.1 Understanding the organisation and its context

• Align AM objectives with organisational objectives (clear line of sight)

• Identify and record relevant external issues- legislation, future demand, regulatory requirements, technology trends, environmental issues

• Identify and record relevant internal issues- Organisational structure, culture, policies/procedures, risks, information systems, age of assets, competencies, labour issues


4.2 Understanding the needs of stakeholders

• Identify relevant internal stakeholders - eg engineering, accounting, unions, supervisors, shareholders

• Identify relevant external stakeholders - eg customers, suppliers, government, local communities, banks

• Document their asset management expectations

• Define criteria for decision making and prioritisation

• Plan for their communication and reporting requirements

• Evidence that these needs have been considered in AM activities


4.3 Determining the scope of the AM system

• Define the assets and asset portfolio covered by the AM system

• Define responsibilities for asset management (internal/external)

• Define the period of responsibility and liability for assets

• Define the interaction with other management systems (eg qualityand environment) with clear boundaries


4.4 Asset management system

• Refer to the initial ISO 55001 assessment and gap analysis

• Documented asset management strategy- clear AM objectives- prioritised initiatives to achieve these objectives- prioritised initiatives to establish the asset management system

Clause 5: Leadership

5.1 Leadership and commitment

• Demonstrate priority and commitment

• Clear asset management policy and strategy

• Decisions regarding AM issues

• Risk management

• Communication of the plans

• Provision of sufficient resources

• Regular review of progress and performance


5.2 Policy

• Documented AM policy

• Vision of asset management (statement of intent)

• Framework for asset management decision making

• Aligned with corporate objectives

• Commitment to continual improvement

• Communicated to all stakeholders to ensure understanding

• High visibility and dynamic review process


5.3 Organisational roles, responsibilities and authorities

• Organisational structure for key asset management functions

• Clear roles and responsibilities for asset management

• Clear roles and responsibilities for the asset management system

• Clear statement about delegation and financial authorities

Clause 6: Planning

6.1 Actions to address risks for the AM system

• Clearly defined organisation-wide risk-based methodology

• Define risk assessment criteria

• Process to identify potential asset-related risks

• Process to analyse potential risks (likelihood and consequences)

• Process to identify appropriate treatment actions

• Process for monitoring and control

Clause 6: Planning

6.2.1 Asset management objectives

• Align AM objectives with organisational objectives

• Select KPIs to measure

• Asset performance

• Success of the asset management system

• Set SMART targets

• Establish the required information systems and reports

• Deploy these KPIs throughout the AM organisation

Clause 6: Planning

6.2.2 Planning to achieve the objectives

• Plans to achieve the AM policy, strategy and objectives

• Plans to implement/improve the asset management system

• Asset-specific or asset portfolio specific plans

• All plans with responsibilities, resources and time scales

• Identify and treat the risks in these plans.

Clause 7: Support

7.1 Resources

(Resources = people, funding, spares, facilities, tools, equipment)

• Resources required to implement the AM system are defined

• Resources required to achieve the AM objectives are defined

• Sufficient resources are available to execute the plans(Consider outsourcing/renting resources if necessary)

Clause 7: Support

7.2 Competence

• Establish a competency management system

• Determine competencies required for all AM responsibilities and financial authorities

• Identify the competency gaps

• Develop training plans- induction- formal internal/external training- on the job coaching

• Establish sufficient training systems and material

Clause 7: Support

7.3 Awareness

• All people involved in asset management should be aware of:

• the asset management policy and objectives

• their roles and how they contribute to achieving it

• their work activities and associated risks

• the implications of not achieving the policy and objectives

• There should be clear evidence that this awareness was created through communication, induction and training

Clause 7: Support

7.4 Communication

• Develop internal and external AM communication plans:

• What to communicate

• When to communicate

• Audience

• Communication method

• The communication should cover the AM policy/strategy/plans, as well as regular update on progress against these

Clause 7: Support

7.5 Information requirements

• Need a formal information management plan

• Identify data and information required for:

• assets (attributes, supplier details, location, condition, value)

• asset management (failures, maintenance plan, costs, risks)

• AM system (plans, procedures, compliance)

• Establish the required information systems and reports to ensure data accuracy, velocity, consistency, validation and archiving

Clause 7: Support

7.6 Documented information

• Need a formal document management plan

• Identify asset-related documents required

• Internal: specifications, policies, drawings, plans

• External: legislation, regulations, OEM manuals, standards

• Set up a formal document control systems

• Ensure good accessibility and distribution to the appropriate people

• Set up a formal configuration management system

• Determine how long to keep documents

Clause 8: Operations

8.1 Operational planning and control

• Formally document processes to plan and control operational actions:

• Execute asset management plans (6.2)

• Manage risks (6.1)

• Corrective and preventive actions (10.1 and 10.2)

• Keep records of all activities

• Cover whole life cycle: acquire, operate, maintain, decommission


8.2 Management of change

• Effective configuration management process

• Maintain interdependency heat maps

• Consider risks associated with any changes to the organisation, equipment or process

• Also consider the impact on other assets and the AM system

• Treat/Mitigate the consequences if required

• Keep records and show examples of how the implications/risks were addressed


8.3 Outsourcing

• Specify which asset management activities to outsource

• Clearly defined process and responsibilities to manage outsourcing

• KPIs and SLAs

• Roles and responsibilities

• Contract administration

• Information sharing

• Work and performance management processes

• A formal process to manage contracting risks

Clause 9: Performance evaluation

9.1 Monitoring, measurement, analysis and evaluation

• Set up KPIs with targets and reports to measure

• performance of assets

• success of the asset management system vs strategy/objectives

• compliance to regulatory requirements

• Set up meetings on all levels to discuss these KPIs

• Document actions to address gaps


9.2 Internal audit

• Establish an internal audit process and responsibilities for:

• Compliance to ISO 55001

• Compliance to internal policies and procedures

• Agree and document actions to address shortcomings


9.3 Management review

• Top management must have regular reviews of the AM system:

• Audits

• KPIs

• Non-conformities

• Progress with asset management plans

• Continual improvements

• Risks and treatment plans

• Keep minutes of reviews and action plans

Clause 10. Improvement

10.1 Non-conformity and corrective action

• For all non-conformities or incidents in assets, asset management or asset management system, implement processes to:

• Take action to control and correct it

• Do a root cause analysis if appropriate

• Implement any actions required

• Keep records of the process

Clause 10. Improvement

10.2 Preventive action

• Establish processes to pro-actively identify potential failures :

• Identify potential failures (reliability analysis)

• Determine their probability and consequences (FMECA)

• Identify preventive action if appropriate (RCM)

• Monitor the effectiveness of the preventive actions

• Maintain records of such analysis and action plans

Clause 10: Improvement

10.3 Continual improvement

• Implement top-down and bottom-up processes to drive continual improvements:

• Reactively based on measures or non-conformities

• Proactively based on suggestions

• Keep records of all improvement analysis and actions

• Seek and acquire new knowledge about asset management technology and processes- benchmarking, conferences, R&D, consultants, publications

Defining the dots- PAS 55 Overview

Structure of PAS 55:2008 (Clause 4)

4.2 AM Policy4.3 AM Strategy, Objectives and Plans

Organisational strategic plan (OSP)Vision, mision, values, business policies, goals and the management of its risks


Create / acquire

Utilise





Maintain

Renew / dispose

Org

anis

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nal

val

ues

, go

als

and

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olic

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StandardsProcesses

Procedures



Planning

PAS

55

:20

08

4.3.4 Contingency Planning

4.4.1 Structure, Authority and Responsibilities

Top management commitment to AM

Senior manager with AM accountability

Clear, documented AM responsibilities

Efficient, cross-functional AM structure

Adequate resources

4.4.2 Outsourcing of AM Activities

Outsourcing scope and boundaries

Knowledge sharing with service providers

Clear responsibilities

4.4.3 Training, Awareness and Competence

Competency definition

Competency measurement

Training

Assessment

AM awareness

4.4.4 Communication, Participation and Consultation

Engage employees and other stakeholders

Regularly communicate AM policy, strategy, objectives and plans

Consult them before decisions

4.4.5 AM System Documentation

Establish, implement and maintain up-to-date documentation to ensure that the AM system can be adequately understood, communicated and operated.

PAS 55-1:2008

AM policy, strategy, objectives and plans

Procedures

Work instructions

Drawings

Records (4.6.6)

Functional policies

4.4.6 Information Management

4.4.7 Risk Management

4.4.8 Legal and Other Requirements

Identify applicable legal, regulatory and statutory AM requirements

Incorporate into the AM system

Communicate to all stakeholders

Keep it up to date

4.4.9 Management of Change

Where existing arrangements are revised, or new arrangements are introduced that could have an impact on asset management activities, the organisation shall assess the associated risks before the arrangements are implemented.

Increased

risk

Decreased

risk

Asset management changes

Assets

Processes

Procedures

Organisational structures

Outsourcing

New EAMS

Other software tools

Formal change control process

Risk assessment

Mitigation and control activities

4.5.1 Life Cycle Activities

Creation, acquisition or enhancement of assets

Utilisation of assets

Maintenance of assets

Decommissioning and/or disposal of assets

4.5.2 Tools, Facilities and Equipment

Identify tools, facilities and equipment required for asset management

Acquire them

Maintain them

Calibrate them

Reactive monitoring of

•asset failures or deterioration

•problems in the AM system

•lagging KPIs

Recording of data for root cause analysis

Pro-active monitoring ensures

•assets are performing per standard

•AM system is working and strategy /objectives are met

•leading KPIs

4.6.1 Performance and Condition Monitoring

Deploy AM objectives as AM KPIs throughout organisation

4.6.2 Investigating of Asset-related Failures, Incidents and Non-conformities

Mitigate consequences

Analyse root causes

Prevent recurrence

Communicate findings

Define Measure Analyse Improve Control

4.6.3 Evaluation of ComplianceThe organisation shall establish, implement and maintain process(es) and/or procedure(s) for evaluation of its compliance with applicable

legal and other regulatory or absolute requirements, and shall determine the frequency of such evaluations. The organisation shall

keep records of the results of these evaluations.PAS 55-1:2008

4.4.8 Legal and other requirements

4.6.4 Audit

Regular AM audits by “independent persons”

Achieved AM policy, strategy and objectives?

Compliance with PAS 55?

Corrective actions

Report to management

Results communicated

4.6.5 Improvement Actions

Corrective actions

Preventive actions

Follow-up

Non-conformance and incident analysis

Monitor/Communicate

Continual improvement(research/benchmarking)

Define Measure Analyse Improve Control

4.6.6 Records

The organisation shall establish and maintain records as necessary to demonstrate conformance to the requirements of its asset

management system and Clause 4 of this PAS.PAS 55-1:2008

Incidents/Accidents

Training provided

Maintenance done

Inspections

Calibrations

Audits

Customer complaints

Risk assessments

4.7 Management Review



Connecting the Dots- Group Exercises

Group 1

• On Hand-out Sheet 1 link the clauses of PAS 55 to the clauses of ISO 55001 by “connecting the dots”

Group Exercises

Group 2

• On Hand-out Sheet 2 link the 39 Subjects to the clauses of ISO 55001 by “connecting the dots”

Using the Dots- Develop an Asset Management Strategy

“ If you do not know where you are going, any road will take you there.”

Alice in Wonderland

PAS view: Asset Management SystemOrganisational strategic plan (OSP)

Vision, mision, values, business policies, goals and the management of its risks


Create / acquire

Utilise





Maintain

Renew / dispose

Org

anis

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nal

val

ues

, go

als

and

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k p

olic

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StandardsProcesses

Procedures



Planning

PAS

55

:20

08

ISO 55002:2014Appendix B

ISO 55000 view

The road mapping process …

The road mapping process …Organisation

overallOrganisation overall

Organisation BU specific

Organisation BU specific

Assessment Methodology

KPA:Asset Care Plans


Stabilising


Best practices Key performance indicators

Current profile

Targetprofile

KPAAsset Care Plans

Preventing

Implement improvement actions

• Training and workshops• System and tools• Improvement projects• Business processes

Identify and remove performance barriers

• Method• Measure• Medium

• Man• Machine• Material

Maturity assessment

Developing the AM Strategy

Resourceconstraints

Example from AM Strategy: Prioritisation

Gap analysis

Action plan

Thank you for your participation!Karl and Arnold

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