Conqueror Quarterly NewsletterMarch 2015

4TH ANNUAL CONQUEROR MEETINGA TRULY GLOBAL MEETING

Conqueror Newsletter nº12 March 2015

Message from the Director

I hope you have all had a good start to 2015. Here at Head Office, we have been working hard to ensure that the annual meeting taking place in just 6 weeks is our best

event yet. So far, 112 agents from 123 cities in 55 countries have confirmed their attendance; if you haven’t registered yet but are planning to attend, please do so as soon as possible.

ONLINE REGISTRATIONIf you haven’t decided whether or not to come, check out page 2 and read about the benefits of attending from your fellow members. You can also find all the annual meeting information on pages 3-4.

In this addition, you will of course find all the usual member news and interviews and, this month, we are featuring our FREE personalised PR tools we offer all members. These include a video, website and brochure. Check out pages 9-10 for more information.

It just leaves me to say that the team and I look forward to catching up with old friends and meeting our new members in Bangkok!

Kind regards,

Antonio Torres Managing DirectorConqueror Freight Network

Contents

Message from the Director 01

Why Attend? 02

4th Annual Conqueror Meeting 03

Member News 05

Member Interview 07

New CQR Members and Cities needing coverage 08

Member PR Tools 09

Endorsed Exhibitions 11

Endorsed Exhibition and Conqueror Birthdays 12

01...

Conqueror Newsletter nº12 March 2015

Why you should attend our annual meeting

The first year we did business with roughly 15 agents. By our third year (2014), we did business with 48 different CQR agents and our shipment count on the first year was triple.

The meetings definitely helped to develop the relationships through meeting, talking about cooperation and then executing. There is no doubt that if you aren’t active in attending the meetings and promoting your company that this won’t happen. Your agents definitely need to know you to build the trust and vice versa.”

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FRANK D’AMBRA - ARIES GLOBAL (CQR ATLANTA, LOS ANGELES, MIAMI, NEW YORK, PHILADELPHIA)

PHUKET 2012 BANGKOK 2013

KUALA LUMPUR 2014

We are of the opinion that attending the Annual Meeting helps in knowing members in a better way which then generates mutually developed business. We can say in all honesty that when we forward our free hand export shipments to any CQR member, we have the peace of mind that our shipments will be handled professionally and efficiently due to stringent procedures adopted by CQR while selecting members.

In 2014, Modern Cargo forwarded or received 22 shipments from 13 different CQR members

P.N. SWAROOP - MODERN CARGO (CQR MUMBAI)

KUALA LUMPUR 2014

We have built some good business with Ambjorn Olseen at Euroglobe (CQR Stockholm). We were working on a lead back from the 2nd

Annual CQR Meeting which has developed into a regular account with shipments not just out of Sweden but from other parts of the world. It goes to show that conferences do not necessarily produce instant results but over time by working with each other we have a better chance of winning business together.

DAVID AHERNE - ACROSS THE OCEAN SHIPPING (CQR MELBOURNE)

PHUKET 2012

BANGKOK 2013

KUALA LUMPUR 2014There are many cases where we are doing ongoing work with CQR agents around the world and it is certainly the best structured network that we have ever been part of.”

We have had good experiences meeting with agents from all over the globe at the annual meetings and benefitting from their experience and increasing our exposure on an international platform.

ARIF NADEEM - TEKNIK MOVERS (CQR SIALKOT)

PHUKET 2012 BANGKOK 2013 KUALA LUMPUR 2014

I am regularly exchanging business with CQR agents in the UK, USA, GERMANY, POLAND, KOREA, JAPAN, BRAZIL too name a few, most of whom I met at the annual meeting. The sales leads being exchanged with the agents are helping secure new clients in the region which could not be possible with the help of partners. For Teknik Movers, we feel satisfied and optimistic to grow with this network of agents.”

We strongly believe that attending the CQR meetings establishes more professional and strategic partnerships with other members allowing for better understanding on specific services with more focus and dedication.

We have achieved new objectives and identified challenges, strengths and weakness and have been able to transform new business opportunities into long term cooperation. As a result of attending, we have built good relationships with CQR members in Europe, USA and Asia Pacific regions.”

SAPEE ISMAIL - SUBALIPACK (CQR KOTA KINABALU, KUALA LUMPUR, KUCHING, PORT KLANG, SHAH ALAM)

PHUKET 2012 BANGKOK 2013

KUALA LUMPUR 2014

Conqueror Newsletter nº12 March 2015

03...

Annual Conqueror MeetingBangkok, Thailand. 6th - 8th May 2015.4th

Cities represented at the Meeting

With just 6 weeks to the meeting, anyone requiring a visa is advised to apply now. Please visit the CQR website: • List of affected countries• How to apply for a visa• Visa application form• Supporting letter

Visitors travelling from certain countries require a Yellow Fever Vaccination Certificate: • List of infected countries

ARGENTINA Buenos AiresAUSTRALIA Adelaide

MelbourneAUSTRIA Graz

InnsbruckLinzVienna

BULGARIA SofiaBAHRAIN ManamaBANGLADESH ChittagongBELGIUM AntwerpBRAZIL Curitiba

ManausCAMBODIA Phnom PenhCAMEROON DoualaCANADA Calgary

Toronto Vancouver

CHINA BeijingChongqingNingboQingdaoTianjinWuhanXiamenZhongshan

CROATIA ZagrebDOMINICAN REP. Santo DomingoEGYPT AlexandriaFINLAND HelsinkiFRANCE Le Havre

ParisGERMANY Bremen

CologneDusseldorfFrankfurtMunich

GHANA AccrTakoradiTema

HONG KONG Hong KongINDIA Bangalore

DelhiKandlaKolkata (Calcutta)

INDONESIA JakartaJavaSurabaya

ITALY MilanVenice

KENYA MombasaNairobi

LATVIA RigaLIBERIA Monrovia

MALAYSIA Kota KinabaluKuala LumpurKuchingPort Klang Shah Alam

MEXICO ManzanilloVeracruz

MOROCCO CasablancaNEW ZEALAND Auckland

ChristchurchWellington

NIGERIA LagosNORWAY Alesund

BergenKristiansandOsloStavangerTrondheim

OMAN MuscatSohar

PAKISTAN KarachiSialkot

PERU LimaPHILIPPINES Cebu CityPOLAND Warsaw

PORTUGAL LisbonROMANIA BucharestRUSSIA St. PetersburgSAUDI ARABIA RiyadhSIERRA LEONE FreetownSINGAPORE SingaporeSOUTH AFRICA Durban

JohannesburgSOUTH KOREA PusanSOUTH SUDAN JubaSLOVAKIA BratislavaSPAIN Barcelona

ValenciaSWITZERLAND Basel, ZurichTAIWAN TaipeiTHAILAND Bangkok

Laem ChabangTHE NETHERLANDS RotterdamTURKEY Ankara

BursaDenizliIstanbulIzmirMersin

UGANDA KampalaUNITED ARAB EMIRATES

Abu Dhabi

Dubai

Sharjah

U.K. LondonUNITED STATES OF AMERICA

AtlantaCharlotteChicago, ILDallas, TXLas VegasLos AngelesMiamiNew YorkPhiladelphiaSeattleWashington

VIETNAM Da NangHaiphonHanoiHo Chi Minh

Conqueror Newsletter nº12 March 2015

For more information on obtaining the Thai Airways discount or any questions regarding our Annual Meeting, please contact Anna Barton, PR and Event Coordinator, on abarton@conquerornetwork.com

PREVIOUS MEETINGS · NEED A VISA? · BOOK YOUR ROOM · ONE TO ONE MEETINGS · REGISTER YOUR ATTENDANCE!

Thai Airways International PCL is the Official Carrier of the 4th Annual Conqueror Meeting. They have provided an event code for delegates to obtain a special fare when travelling with them to attend our event.

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DATE TIME PROGRAMME6th

May14:00 -19:00 Onsite Registration

19:30 CQR Welcome Cocktail Reception 7th

May09:30 Official Opening by Director Antonio Torres

09:30 Group (and individual) photograph session

10:30 One-to-One Meetings (with coffee break)

12:50 Lunch Break

14:00 One-to-One Meetings (with coffee break)

18:00 Transfer to River Cruise

19:00 River Cruise8th

May09:00 One-to-One Meetings (with coffee break)

12:50 Lunch Break

14:00 One-to-One Meetings (with coffee break)

16:40 Conference Closure

HighlightsÙ 32 one to one meetings arranged in advance via our one to one schedulerÙ Welcome CocktailÙ River Cruise

Book your room at Plaza Athenee, venue for the meeting

Check if you need a visa

Check if you need a yellow fever certificate

Thai Airways is giving delegates a discount on flights to Bangkok. (Contact Anna Barton on abarton@thecooperativelogisticsnetwork.com for the code)

Check out the pre-conference brochure

Remember!

The meeting is officially supported by the Thailand Convention & Exhibition Bureau (TCEB).

Conqueror Newsletter nº12 March 2015

05...

CQR SIALKOT BEST SUPPORTING AGENT TO DELTA AIRWAYSTeknik Movers, CQR Sialkot, has been announced as best supporting agent to Delta Airways. Operations Manager, Ummar Sadiq, said that, "Awards like this show that we are providing a good service and that our customers are satisfied. We strive to be the best forwarder in Sialkot and awards like this certainly help cement that idea."

This recognition comes in the same year as the company celebrates its 10th anniversary.

CQR MUMBAI RECEIVES EMIRATES SKYCARGO’S TOP AGENT AWARDCQR Mumbai, Modern Cargo Services Pvt. Ltd, has received the Top Agent Award from Emirates Skycargo for the States of Maharashtra and Gujarat in India. “Agents are vitally important to us - their success is a key part of our success at Emirates SkyCargo. Working as partners, they form an integral part of our overall accomplishment in achieving growth across all of the markets that we operate in,” said Pradeep Kumar, Emirates’ Senior Vice President, Cargo - Revenue Optimisation. “We would like to take this opportunity to thank all of our agents for their invaluable contribution to our business. It is due to their consistent efforts that we are in such a prominent and well regarded position in the industry today.”

CQR VILNIUS LISTED IN GAZELLE TOP 1000On 30th of January 2015, CQR Vilnius, Delamode Baltics, was listed for the 4th consecutive time in the GAZELE TOP 1000 most successful and fastest growing Lithuanian SME companies. The awards are organized by the Lithuanian business daily Verslo Zinios and during the official ceremony, winners were greeted by Lithuanian president Dalia Grybauskaite. “We received this award because of a 281% growth over the last 3 years and I would like to take this opportunity to thank all of our employees for their contribution to this significant achievement. Well done!” said Director Justas Veršnickas Delamode Baltics was up against 3000 companies and was listed 149th in the final 1000 awarded.

CQR TALLINN IN DOUBLE CELEBRATIONCQR Tallinn, EUROPIIR LOGISTICS OU, has been listed in the GAZELLE TOP 1000 most successful and fastest growing Estonian SME companies. To gain entry into this prestigious list, companies must have a financial turnover and profit of more than 50% for the last 3 years. The list represents just 1% of all companies in Estonia. CQR Tallinn was listed 195th, an impressive result for this company which was only founded in 2008.In addition to this achievement, the team are also celebrating being rated a SUCCESSFUL ESTONIAN COMPANY 2O14 RATING AA, a status given to a mere 10% of Estonian companies.

Member News

To feature in this section of future newsletters, please send your photos with a brief overview of the news to Anna Barton abarton@conquerornetwork.com.

Conqueror Newsletter nº12 March 2015

...06

CQR KANPUR SHIPS 13MT OF STAINLESS STEEL

Over the past few months, Indial Shipping, CQR’s exclusive agent in Kanpur, has been shipping literally tons of cargo by air; including 13MT of stainless steel sheets to Dammam.

Due to the weight of the cargo, moving from Mumbai Airport was carried out with special packing instructions. The scope of work for the team included freight, packing, documentation, custom clearance and airport handling.

Whilst 13MT is a significant air shipment, it is not the team’s largest recent air shipment. They also moved a 73MT transformer from Bangalore to Angola on a chartered flight and 4 engineering valves weighing approx. 29.4 MT from Mumbai to Riyadh on nose loading plane, specially positioned for the loading of the shipment.

CQR CHONGQING SHIPS 22-TON UNIT CRAWLER EXCAVATORCQR Chongqing Everokgroup International Forwarding Co., Ltd, are specialized in handling oversized and overweight cargo.

One of their most recent such shipments was for one unit crawler excavator which was shipped from Shanghai, China to Asuncion, Paraguay. The team organized a seamless and successful end to end service which in part was down to the company being a VIP customer of the main port in Shanghai, enjoying priority of entering the port, discharging cargoes and tally at the port by arranging professional staff working at the port site to meet any needs for their customers.

“Over the years, we have built up good relationships within the industry and the external providers we use are hired on a regular basis. We always ensure that they are operating correctly and efficiently in order to guarantee customer satisfaction,” explained Commercial Director, Joy Hu.

CQR RIGA CELEBRATES 20TH ANNIVERSARYOn 24th January this year, RINOSTA SHIPPING AGENCY Ltd. (CQR Riga) celebrated its 20th anniversary. Since its foundation in 1995, RINOSTA has gone from a small shipping agency in the port of Riga with just two members of staff to an experienced forwarding company with 22 employees operating across offices in Latvia and Lithuania. “We are proud to say that we are amongst a handful of well-established and independent freight forwarding companies in the Baltic and we have gained a strong market position in the region. Myself and the team are dedicated to the business we love for at least the next 20 years!” said Manager Maria Zhilyaeva. 20

CQR ISRAEL INCREASES ITS WAREHOUSE CAPACITYJackylog, a subsidiary of the Jacky Line Group, Conqueror’s exclusive agent in 3 cities across Israel, has increased its total warehouse capacity in the centre of the country from 13,000m2 to 20,000m2 (dry cargo, reefer, with a specialty in Pharma & Frozen food); 7,000m2 of that have been allocated to a new product courier service. Business is certainly booking for the Jacky Line Group. Almost 1 year ago, we informed members of their plan to increase warehouse capacity and it is unbelievable that in less than a year, they need to expand again.

RINOSTA has been fortunate enough to keep its original staff who also celebrated two decades with the company. They are teaching the newer team members, sharing their valuable knowledge and precious experience. “Whilst these past 20 years have not always been easy, they have certainly been exciting and important to all of us with every day bringing the team valuable knowledge, experience and greater confidence!” said Maria. “Finally, I would to thank all of you, our fellow members, for the partnerships we have developed. We value your support and assistance, and the passion you have shown in reaching our mutual objectives. We look forward to meeting you all at the CQR annual meeting in May!” said Maria.

To feature in this section of future newsletters, please send your photos with a brief overview of the news to Anna Barton abarton@conquerornetwork.com.

Dimensions of (L x W x H) 10,000mm x 2,800mm x 3,100mm and weighed 22,000.00kgs

Conqueror Newsletter nº12 March 2015

07...

Q. When and how did you get into the freight forwarding industry?

A. I started my career in the airfreight forwarding industry, about 30 years ago. After graduating in Construction Engineering, (BEng) I became fed up with this industry and took an opportunity to launch a new career in the logistics industry, as a freight forwarder entrepreneur running my own show. After 20 years of operation, I sold this company.

Q. Can you tell us a little about the history of NBK AIR AND OCEAN and when you joined?

A. After selling my company I worked on the pay-roll for various companies at management level, but it didn’t give me the same satisfaction as when I was running my own business.

In 2012, I teamed-up with the NBK Group and shortly after that I decided to start-up NBK Air & Ocean BV at Amsterdam Airport Schiphol as a part-owner of this company. The brand NBK was established almost 100 years ago (1919) near the biggest port in Europe with a specialization in transportation of wood products. Through the years, we have gained a lot of knowledge and experience which have enabled us to become a reliable 4PL service provider.

This regards transport by road, sea, air, rail or a combination of these. We coordinate the logistics from the origin to the place of destination.

Q. Does your company specialise in any particular kind of shipment or service?

A. We are specialized in several fields of logistics, the Group NBK consists of several divisions, with 30000m2 warehousing, our own fleet of container trucks, hazardous cargo specialist, IATA and AEO licensed.

Our no nonsense attitude combined with perseverance and clear, open communication makes the difference. We will always give our best service to each agent or client, no matter the size of the shipment.

Q. What would be the most significant shipment your company has handled?

A. The one that sticks most in my mind occurred on Christmas Day, 2012. A vessel belonging to one of our customers (a ship-owner) became stuck in Cartagena port, Colombia needing spare

parts from The Netherlands. It was absolutely mandatory that these spares arrived within 24 hours at Cartagena airport, with no transhipping in Bogota. With much of the world shutdown for the holiday season, we knew it was going to be a challenge.

Thanks to trust we have built with our agent partners over the years, we were able to provide a seamless service. Our team managed to book all cargo on a KLM flight into Curacao on Christmas day and there our agent chartered a small aircraft for the short journey onto Cartagena. Despite the odds being stacked against us, we managed to make the delivery on time with the spare parts arriving on board the vessel on Christmas day evening.

Q. What are the challenges facing the freight forwarding industry in The Netherlands and/or the world at the moment?

A. Big challenges; well the industry is changing fast and competition is tough. In the Airfreight industry, we are seeing a large decrease in freighter/maindeck capacity. With new aircrafts, we are gaining tremendous belly capacity which is sold into the market at low cost. Our challenge is to find a match in cargo for a pure freighter service at high yield and substantial turnover on the larger belly capacity with lower yield.

In the end, we just keep doing what we do, providing the best service possible. With the capacity of the group and several different kinds of products, our continuity is secured.

Q. You are registered to attend our annual meeting in May this year. Why in your opinion is attending a network’s annual meeting so important?

A. Logistics remains a people’s business, making new friends and getting to know each other is the basis of long lasting relationships.

Two members of the NBK team, Rini Verhoef and Bud Klein, are attending the annual meeting. It is always great to meet so many agents, partners, friends in one place without travelling across the globe constantly.

Q. What are your goals for the meeting?

A. Work hard, party hard! Our aims are to meet our partners and introduce them to NBK and vice-versa. The knowledge we will gain from the meeting, will ensure we can provide our clients with a higher level of service and cooperation of our agencies around the globe.

Member Interview

CQR Amsterdam and Rotterdam

INVER CASE (LEFT) AND THE AMSTERDAM TEAM

Conqueror Newsletter nº12 March 2015

There is still room for more agents. Therefore, we would like to remind agents that the referral programme is still open. All it involves is a quick conversation between you and another agent. Simply tell them about Conqueror and the benefits you have experienced from your CQR membership.

Should they apply and their application be successful, you, the referring agent, will receive 25% off your annual membership. A maximum of four discounts can be awarded per member annually.

What have you got to lose!

Examples of cities needing coverage are:

DublinIreland

AlgiersAlgeria

DetroitMI, U.S.A.

TuticorinIndia

Prague/BrnoCzech Republic

SantiagoChile

LyonFrance

NanjingChina

MinneapolisMN, U.S.A.

La Habana Cuba

Addis Ababa Ethiopia

TripoliLibya

Since our last publication, Conqueror has covered: 9 new cities Sohar, Abu Dhabi, Vilnius, Amsterdam, Genoa, Milan, Juba, Amman and Erbil.

Cities needing coverage

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Conqueror Newsletter nº12 March 2015

09...

PR and Marketing Service for membersDon’t forget the free of charge PR and Marketing packages Conqueror offers all its members.

This is a presentation which you can use in sales meetings; we have even included a script in the notes section for the presenter.POWERPOINT PRESENTATION PWe will send you a file with the ready-made personalised power-point presentation

A modern and easy to navigate website which will give you that key online presence which is so vital in the current market.WEBSITE PWe will send you a file with the ready-made personalised website

Elements to personalise:• Company logo* • Company motto/slogan* • Names of staff and their roles• Key facts: Year founded, turnover, total no.

shipments etc.• Company addresses, emails etc.• Photos of offices and staff*• Quotations from satisfied customers• Links to your social network pages

Elements to personalise:• Company logo* • Company motto/slogan*• Company addresses, emails etc.• Photos of offices and staff*

Conqueror Newsletter nº12 March 2015

...10

To have any or all of these made up for your company; please send all the personalised elements to Anna Barton, PR and Event Coordinator, on abarton@conquerornetwork.com

This is a brochure about your company which you can give to current and prospective clients. MEMBER BROCHURE

A video which you can place on your current website or the one we create for you that you can show to customers and partners, highlighting your company’s key skills.

VIDEO PRESENTATION

* Please note, all images must be in high quality (minimum 1MB) or vector files.

P We will send you a file with the ready-made video

PWe will send you the personalised brochure in a pdf format ready for printing

Elements to personalise:• Company logo* • Company motto/slogan*

Elements to personalise:• Company logo* • Company motto/slogan*• Name of company CEO/Director• Company addresses, emails etc.• Certificates the company has e.g.: AEO* • Year the company was founded

Conqueror Newsletter nº12 March 2015

If you have any questions, please contact Research Director Haley Garner on hgarner@eft.comeft|Global +44(0)2073757249 | USA 1-800-814-3459 ex.7249. Canada 1-866-996-1235 ex.7249LinkedIn | Twitter | www.eft.com

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THE 3PL SELECTION AND CONTRACTING REPORTThe 3PL Selection and Contracting report breaks-down many of the key components of one of the key connections in supply chain: the LSP-shipper relationship. As someone with interests in the logistics business, I thought you’d find this report highly valuable, as it breaks-down many of the critical topics shippers and LSPs are tackling to achieve success in their respective industries and in collaboration together.

We create the report every year during our research into the 3PL Summit, an executive-level logistics gathering in Chicago. The report represents a thorough analysis of the selection and contracting process of contract logistics from perspective of both logistics service providers and their customers – namely manufacturers and retailers. The report also asks some critical questions on future technology, and the impact this is going to have on the relationship between LSPs and their customers. There’s also an infographic summarizing some of the information for you to read

KEY FINDINGS INCLUDE:

• 40%+ of manufacturers and retailers expect their logistics providers to have some understanding of driverless vehicles

• 19.2% of Manufacturers and Retails are already using 3D printing in their businesses

• 94% of industry executives think drone delivery is inevitable• 43% of industry executives think the Internet of Things will

have a huge impact on supply chain and logistics.• 4% increase in customer dissatisfaction• China remains a primary target for growth for 3PLs and

Customers alike

As an Official Supporting Organisation we encourage you to register a delegation to attend this important event.

Click here to view the infographic now and download the report

Conqueror Newsletter nº12 March 2015

...12

Conqueror BirthdaysNitzi Tanoy 05/05/

Hanley Po 06/04/

Bryan Scott 07/06/

River Z Wu 08/05/

Ra Kyoung 09/04/

Moon K.M RA 10/05/

Juno Weng 10/06/

Mariusz 11/04/

Katarina Sutoto 13/06/

Augustin Muller 14/05/

Chinwe E. Ezetoha 14/05/

Michael Geraets 16/05/

Péter Schlembach 18/04/

Andrea Visone 18/04/

Chanchai Tuwatnawanit 19/04/

Oscar Martin 25/06/

Pankaj Agarwal 26/05/

Gilbert Tjong 26/06/

Yu Xiang 28/05/

K.S. Kim 28/06/

Romina Guevara 30/04/

David Aherne 31/05/

Chandran M. Kanan 05/03/

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