consolidating base camp...ims procedures common to quality, health & safety plus environmental...

39
Consolidating Base Camp Christopher Daniels QHSSE Director ASTAD Project Management By integrating your ISO certifications

Upload: others

Post on 20-Mar-2020

3 views

Category:

Documents


0 download

TRANSCRIPT

Page 1: Consolidating Base Camp...IMS Procedures Common to Quality, Health & Safety plus Environmental Management 1. IMS Risk Management 2. IMS Training, Awareness and Competency 3. IMS Audit

Consolidating Base Camp

Christopher Daniels QHSSE Director – ASTAD Project Management

By integrating your ISO certifications

Page 2: Consolidating Base Camp...IMS Procedures Common to Quality, Health & Safety plus Environmental Management 1. IMS Risk Management 2. IMS Training, Awareness and Competency 3. IMS Audit

Two items of business

Page 3: Consolidating Base Camp...IMS Procedures Common to Quality, Health & Safety plus Environmental Management 1. IMS Risk Management 2. IMS Training, Awareness and Competency 3. IMS Audit

QHSSE Moment

Page 4: Consolidating Base Camp...IMS Procedures Common to Quality, Health & Safety plus Environmental Management 1. IMS Risk Management 2. IMS Training, Awareness and Competency 3. IMS Audit

A big Thank-you!

Peter Bohan Chairman 2017/2018

Mehboob Reza Vice Chairman 2017/2018

Page 5: Consolidating Base Camp...IMS Procedures Common to Quality, Health & Safety plus Environmental Management 1. IMS Risk Management 2. IMS Training, Awareness and Competency 3. IMS Audit

Objective and Content

Presentation Content:

1. A Recap – Human Behavior is a common

2. The ISO Philosophy

3. Integration at Base Camp

4. Climbing to the summit

Objective:

ASTAD Project Management is progressing

towards an Integrated ISO Certification. This

presentation will communicate our knowledge of

the integration process.

Page 6: Consolidating Base Camp...IMS Procedures Common to Quality, Health & Safety plus Environmental Management 1. IMS Risk Management 2. IMS Training, Awareness and Competency 3. IMS Audit

A recap – Human Behavior

Page 7: Consolidating Base Camp...IMS Procedures Common to Quality, Health & Safety plus Environmental Management 1. IMS Risk Management 2. IMS Training, Awareness and Competency 3. IMS Audit

Human Behaviour is Common

Page 8: Consolidating Base Camp...IMS Procedures Common to Quality, Health & Safety plus Environmental Management 1. IMS Risk Management 2. IMS Training, Awareness and Competency 3. IMS Audit

ABC

An robust ISO regime is an antecedent for the right

Behavior

Page 10: Consolidating Base Camp...IMS Procedures Common to Quality, Health & Safety plus Environmental Management 1. IMS Risk Management 2. IMS Training, Awareness and Competency 3. IMS Audit

At risk behaviour

Pictorial definition

Page 11: Consolidating Base Camp...IMS Procedures Common to Quality, Health & Safety plus Environmental Management 1. IMS Risk Management 2. IMS Training, Awareness and Competency 3. IMS Audit

S+Q=P

Doha Port Internet

HSE

Page 12: Consolidating Base Camp...IMS Procedures Common to Quality, Health & Safety plus Environmental Management 1. IMS Risk Management 2. IMS Training, Awareness and Competency 3. IMS Audit

The ISO Culture

Page 13: Consolidating Base Camp...IMS Procedures Common to Quality, Health & Safety plus Environmental Management 1. IMS Risk Management 2. IMS Training, Awareness and Competency 3. IMS Audit

ISO

Formed in Geneva Switzerland in 1947 as a UN Agency

162 member countries

Promotes Worldwide Proprietary, Industrial and Commercial Standards

20,000 standards

The use of standards aids the creation of products and services which are

safe, reliable and of good quality

The standards help businesses to increase productivity while minimizing

errors and waste

The standards facilitate companies to enter new markets and assist in the

development of global trade on a fair basis

The standards also serve to safeguard the Client’s and ‘End Users’

products and services

Enable products and services from different origins to be directly

compared

Related standards:- ISO9000, IS014000, ISO22300, ISO27000,

ISO31000, ISO45000

International Organization for Standardization

Page 14: Consolidating Base Camp...IMS Procedures Common to Quality, Health & Safety plus Environmental Management 1. IMS Risk Management 2. IMS Training, Awareness and Competency 3. IMS Audit

ISO

1. Maintain a focus on the ‘Interested Parties’ (Customer)

2. Leadership Commitment

3. Engagement of People

4. Process/Risk based Approach

5. Continuous Improvement

6. Evidence Based Decision Making

7. Relationship Management

Seven principles

Page 15: Consolidating Base Camp...IMS Procedures Common to Quality, Health & Safety plus Environmental Management 1. IMS Risk Management 2. IMS Training, Awareness and Competency 3. IMS Audit

Continuous Improvement

The ISO standards are structured to promote ‘Plan,

Do, Check, Act’ (PAS99:2012/ISO Guide 83)

QHSE Planning 5. Leadership 6. Planning

QHSE Assurance 7. Support 8. Operations

QHSE Improvement 10. Improvement

QHSE Control 9. Performance Evaluation

Page 16: Consolidating Base Camp...IMS Procedures Common to Quality, Health & Safety plus Environmental Management 1. IMS Risk Management 2. IMS Training, Awareness and Competency 3. IMS Audit

ISO45001 enables Integration

Compare the clauses of the standard

Requirement ISO9001:2015 ISO14001:2015 ISO45001:2018

Leadership and Commitment

5.1 5.1 5.1

Policy of the Management System

5.2 5.2 5.2

Objectives of the Management System

6.2 6.2 6.2

Documented Information

7.5 7.5 7.5

Internal Audit 9.2 9.2 9.2

Management Review 9.3 9.3 9.3

Continual Improvement 10.2 10.2 10.3

Page 17: Consolidating Base Camp...IMS Procedures Common to Quality, Health & Safety plus Environmental Management 1. IMS Risk Management 2. IMS Training, Awareness and Competency 3. IMS Audit

Consolidating Base Camp

Different teams will have different approaches to

‘the climb’

Page 18: Consolidating Base Camp...IMS Procedures Common to Quality, Health & Safety plus Environmental Management 1. IMS Risk Management 2. IMS Training, Awareness and Competency 3. IMS Audit

Climbing as one team

Using common processes and objectives to push

for the summit as one team

Page 19: Consolidating Base Camp...IMS Procedures Common to Quality, Health & Safety plus Environmental Management 1. IMS Risk Management 2. IMS Training, Awareness and Competency 3. IMS Audit

Operational Benefits of Integration

Project Management

Triangle

Productivity

QHSSE

Page 20: Consolidating Base Camp...IMS Procedures Common to Quality, Health & Safety plus Environmental Management 1. IMS Risk Management 2. IMS Training, Awareness and Competency 3. IMS Audit

Operational Benefits of Integration

Above and beyond Productivity

1. Heightened Organizational Reputation/Ranking

2. Pre-qualification for Tier 1 business

3. The organization will attract a higher standard workforce

4. ‘One Language – One Footprint’

5. Lower cost for ISO certification

6. Organizational ‘silos’ are removed to be replaced by a ‘business

process’ approach

7. More efficient and more effective achievement of Organizational

Objectives

Page 21: Consolidating Base Camp...IMS Procedures Common to Quality, Health & Safety plus Environmental Management 1. IMS Risk Management 2. IMS Training, Awareness and Competency 3. IMS Audit

The Integration

Page 22: Consolidating Base Camp...IMS Procedures Common to Quality, Health & Safety plus Environmental Management 1. IMS Risk Management 2. IMS Training, Awareness and Competency 3. IMS Audit

QHSSE or QHSE Four or Five Elements – The logic remains

Primary Secondary

Quality Documentation/Information

Health Welfare

Safety Emergency Preparedness

Environmental Security

Primary Secondary

Quality Documentation/ Information

Health Welfare

Safety Emergency Preparedness

Security Logistics

Environmental Sustainability

Cost

Time

QHSSE

Scope

Page 23: Consolidating Base Camp...IMS Procedures Common to Quality, Health & Safety plus Environmental Management 1. IMS Risk Management 2. IMS Training, Awareness and Competency 3. IMS Audit

QHSE Policy

One integrated policy

Page 24: Consolidating Base Camp...IMS Procedures Common to Quality, Health & Safety plus Environmental Management 1. IMS Risk Management 2. IMS Training, Awareness and Competency 3. IMS Audit

IMS Manuals

The IMS Manual scopes out the IMS

IMS

Quality HSE PgM/PM Design

BIM

CDM

VE

RAMS

Construction

Page 25: Consolidating Base Camp...IMS Procedures Common to Quality, Health & Safety plus Environmental Management 1. IMS Risk Management 2. IMS Training, Awareness and Competency 3. IMS Audit

IMS Procedures

Common to Quality, Health & Safety plus

Environmental Management

1. IMS Risk Management

2. IMS Training, Awareness and Competency

3. IMS Audit

4. IMS Control of Non-Conformance & Corrective Action

5. IMS Performance Reporting, Management Review and

Continuous Improvement

6. IMS Communications

7. Site QHSE and Welfare Inspection/Assessment

8. QHSE Incident Management

9. IMS Knowledge Management

Page 26: Consolidating Base Camp...IMS Procedures Common to Quality, Health & Safety plus Environmental Management 1. IMS Risk Management 2. IMS Training, Awareness and Competency 3. IMS Audit

Auditing

Adopt a risk based approach to auditing

where the risk register drives the audit

plan/scope of audit

The line of questioning during the audit is

process driven

Page 27: Consolidating Base Camp...IMS Procedures Common to Quality, Health & Safety plus Environmental Management 1. IMS Risk Management 2. IMS Training, Awareness and Competency 3. IMS Audit

Inspection/Assessment

A ‘five star’ site assessment program

Page 28: Consolidating Base Camp...IMS Procedures Common to Quality, Health & Safety plus Environmental Management 1. IMS Risk Management 2. IMS Training, Awareness and Competency 3. IMS Audit

Performance Reporting

Against the QHSE Performance Objectives

Integrated Reports

Environmental

Operational Health and

Safety

Quality

Page 29: Consolidating Base Camp...IMS Procedures Common to Quality, Health & Safety plus Environmental Management 1. IMS Risk Management 2. IMS Training, Awareness and Competency 3. IMS Audit

Green Hat Culture

Promote a common identity for QHSE

Page 30: Consolidating Base Camp...IMS Procedures Common to Quality, Health & Safety plus Environmental Management 1. IMS Risk Management 2. IMS Training, Awareness and Competency 3. IMS Audit

The Climb

Page 31: Consolidating Base Camp...IMS Procedures Common to Quality, Health & Safety plus Environmental Management 1. IMS Risk Management 2. IMS Training, Awareness and Competency 3. IMS Audit

PDCA

ISO will enable you to improve, but be wary of outsourcing

the integration (at base camp)!

The Leadership must lead!

Promote worker participation in the ISO program - A good KPI

is % staff engagement.

‘Excellence Models’ can facilitate further integration and with

that enable us to climb faster:-

• European Foundation Quality Management (EFQM)

• Project Management Institute (PMI) - OPM3

• American Productivity & Quality Center (APQC)

• Baldrige

Page 32: Consolidating Base Camp...IMS Procedures Common to Quality, Health & Safety plus Environmental Management 1. IMS Risk Management 2. IMS Training, Awareness and Competency 3. IMS Audit

Stage the Ascent

Periodically, look ‘down the mountain’ in order to understand what went well

and what did not go so well……..SWOT

Lessons Learned….

Listen to the feedback from your team

Page 33: Consolidating Base Camp...IMS Procedures Common to Quality, Health & Safety plus Environmental Management 1. IMS Risk Management 2. IMS Training, Awareness and Competency 3. IMS Audit

Best Practices during the Climb

• Effective Communication

• Legislative Compliance

• QHSE Internal Audit

• Promoting the Right Behavior – Lead by Example

• Adopt a distinct branding for the integration program

• Enablers – ‘PESTLE’

• Encourage the Leadership to be involved

• Engagement of the workforce

• Plan to Improve

Building QHSE into our product/services

Page 34: Consolidating Base Camp...IMS Procedures Common to Quality, Health & Safety plus Environmental Management 1. IMS Risk Management 2. IMS Training, Awareness and Competency 3. IMS Audit

Excellence Tools in Construction

Construction Design Management (CDM)

Sustainability

Building Information Management (BIM)

3D Printing

Requirements Management

Value Engineering (VE)

Constructability Review

Reliability, Availability, Maintainability, Safety (RAMS)

Exceeding Expectations

Page 35: Consolidating Base Camp...IMS Procedures Common to Quality, Health & Safety plus Environmental Management 1. IMS Risk Management 2. IMS Training, Awareness and Competency 3. IMS Audit

No Risk - No Gain

Exceeding Expectations!

Page 36: Consolidating Base Camp...IMS Procedures Common to Quality, Health & Safety plus Environmental Management 1. IMS Risk Management 2. IMS Training, Awareness and Competency 3. IMS Audit

Focus on Productivity

‘Staying Safe’ is not enough…….

We must build QHSE into all our

Products/Services in order to enjoy

a excellent outcome!

Page 37: Consolidating Base Camp...IMS Procedures Common to Quality, Health & Safety plus Environmental Management 1. IMS Risk Management 2. IMS Training, Awareness and Competency 3. IMS Audit

At the Summit

The we can celebrate the success!

Page 38: Consolidating Base Camp...IMS Procedures Common to Quality, Health & Safety plus Environmental Management 1. IMS Risk Management 2. IMS Training, Awareness and Competency 3. IMS Audit

And then what…….?

Learn from the experience and

pass on our knowledge for the

next climb……and there are

many mountains to climb..!

Page 39: Consolidating Base Camp...IMS Procedures Common to Quality, Health & Safety plus Environmental Management 1. IMS Risk Management 2. IMS Training, Awareness and Competency 3. IMS Audit

Thank-you