Contains ‘overlay’ animations: Please download and save to your hard disk, then use F5 key to run the presentation!

(Scrolling through this presentation without actually

running it will SURELY be very confusing!)

All material © GS Chandy unless specified otherwise

OPMS 'Elevator' Presentation 2012

(c) GS Chandy 2(c) GS Chandy 2

The ‘One Page Management System’ (OPMS)

Any kind of idea!-- Small or large, at any level…-- Belonging to an individual or to a group or groups…-- Individual, organizational or societal Missions!

The ‘Elevator’ Presentation - 2012Outline description of a PRACTICAL process to help people effectively

work with all their productive ideas and realize them better!

This is just a very brief outline. We have a more detailed presentation that

accompanies our workshops

(c) GS Chandy OPMS 'Elevator' Presentation 2012

3

• Using our ideas – effectively!• A picture of the OPMS• What OPMS enables• OPMS – ‘Deliverables’• Difficulties that may be encountered• Services offered• What we’re looking for• Where OPMS comes from• More information about OPMS• ‘Quick Demo’ (about the ‘problem-solving frame of mind’ & ‘informal structural graphics’)

CONTENTS

The ‘One Page Management System’ (OPMS) is designed to

enable us to put our good ideas most

effectively to work

(c) GS Chandy OPMS 'Elevator' Presentation 2012

4

There are always any number of good ideas available on every

issue. If we ourselves don’t have ideas, others involved in the issue

under consideration will have plenty of ideas

The OPMS (‘One Page Management System’) is

designed to ensure that our good ideas can be effectively put to

work in all situations

…the real issue, that should underlie everything we do:

There are any number of individual, organizational and societal issues on which we are not at all making

adequate progress. Thus…

Putting ideas to work – effectively!

How to ensure that our most productive ideas will win out (at

least over time, most of the time)?Using conventional ways of tackling our problems and issues, we generally are far

from being as effective as we could be and should be…

It is crucial that we all (individuals, organizations and society as a whole) learn to use our productive ideas

wisely - and with much higher effectiveness than is currently the case

in the conventional way of things

Some characteristics of ideas:In general, the conventional

means we use to ‘manage our ideas’ do not even allow the best use of our good ideas!

In brief, what the OPMS enables is to help us discover just how the things we do from

day to day (and other factors in ‘the system’) may help or hinder us in

accomplishing our Missions

…mainly because we fail to use available ideas effectively

It’s remarkable (and sad) that, in general, our good ideas all too

often lose out to our not-so-good ideas…

(Teams that know each other well do learn – to an extent – to use their productive ideas effectively

OPMS provides a detailed and systematic process

(c) GS Chandy

But yet it’s only through the good ideas we get that we can change or improve things around us, for ourselves or for

othersOften, one person’s good ideas

may conflict with someone else’s good ideas – and none of the good ideas can progress…

At other times, one just cannot get hold of the needed resources to DO

what’s needed even to start out at the time the idea comes - and then one is forced to give up on something that

could be very fruitful…

But all too often, our good ideas just disappear from the mind, leaving only a thought that there was something

worthwhile or required to do still remaining undone …

Anything we wish to accomplish can only be done through our good

ideas about it…

Sometimes, people pushing ‘bad ideas’ may block the

progress of the good ideas…

OPMS 'Elevator' Presentation 2012

Good ideas are very ‘slippery’ and can be quite difficult to work with (effectively)

…there may be personal frustrations due to inadequate systems in society;

conflict with others; etc, etc…

5

There are any number of reasons why even our best ideas may fail.

Underlying everything is the fact that our conventional language of prose does not permit us to explore and understand the inter-relationships between factors in

complex systems

To understand how to ensure that our good ideas will really get going, we need to look at them via ‘systems’, using a language that enables us to

understand systems (and how we may effectively act within them)…

…which is precisely what the OPMS (One Page Management System) helps us do

CONTENTS OPMS, outlined

It’s almost impossible to use our good ideas effectively if we don’t adequately understand the inter-

relationships between the factors in the system(s) under consideration

6(c) GS Chandy OPMS 'Elevator' Presentation 2012

The OPMS, in outline

A picture of the OPMS:

Our OPMS workshops take you in some detail through initial parts of this quite complex model, which crystallises - onto this single page - ALL available ideas about any chosen Mission and

ALL work done to accomplish that Mission!

A major outcome of any OPMS workshop is the initiation of an effective Action Plan to accomplish the specific Mission chosen by

participant(s). [The Action Plan is a model appearing in the “THINGS TO DO Dimension” of

the OPMS]The OPMS and the models in it are

‘normative models’ (not just ‘descriptive models’). They are designed to enable users to accomplish their chosen Missions – but a

live workshop is required in order to demonstrate this claim

During a workshop, participants choose a Mission of interest and, from their own

available ideas, develop Action Planning to accomplish that Mission…

In brief, the OPMS helps users construct models (of two different kinds; appearing in appropriate ‘system

categories’ as illustrated in the picture).

Continuing use of the OPMS will lead to the development (and implementation) of this comprehensive picture of the system

(and all subsystems) related to a chosen Mission

Such models enable users to see clearly just how the various relevant factors of their system may impact each other in very specific waysCONTENTS

OPMS approach – what it enables

We provide each workshop participant with a copy of our prototype OPMS

software, to enable continuing development of Action Planning and all

aspects of any Mission(s) of interest

The Action Planning model shows us how the things we can do today (and every day) “MAY CONTRIBUTE TO” what we wish to

accomplish over time

THINGS TO DO

Here’s something specifically important about the OPMS (which is very different from the canons of ‘conventional management’):

Two types of ‘structural models’ are used right through the OPMS, but there is a fair bit to understand

about how each specific model-type is used in each specific dimension

It’s a ‘flow chart’ – of a very specific kind (which ‘conventional management’ has not

learned to use)

OPMS 'Elevator' Presentation 2012

(c) GS Chandy(c) GS Chandy 7

In brief, the OPMS approach enables you to: 1. Identify a ‘MISSION’ of current

interest2. Record and clarify available ideas,

by responding to a series of well-designed ‘trigger questions’ relating to the Mission – CONTINUINGLY. (These are the ‘elements’ in your system)

3. Organize the ideas generated, by creating models showing the linkages between the various ideas and between the ideas and the identified Mission – CONTINUINGLY.

7

The well-known ‘management tools’ of brain-storming; idea-writing; nominal group techniques – and other ‘idea

generation’ aids - are all useful for this

The OPMS process enables us easily to discover whether a chosen Mission is

feasible (and to modify it if not). Organizations using conventional processes

often expend huge amounts of time and other resources working infeasible Missions

‘Conventional management processes’ do not systematically enable this crucial

requirement. Interpretive Structural Modeling & Field Representation

Method (and developments therefrom) are the tools of choice to satisfy this

critical aspect of any project.The crucial next step (No. 3) is unfortunately not part of the ‘conventional management system’ – and therefore even the good ideas recorded at this stage are in the conventional way usually

not used effectively at all!!

Our workshops take participants in considerable detail through such exercises (of ‘organizing their ideas’) to help them

develop real action planning on a real Mission of current interest…

Interpretive Structural Modeling (ISM) enables you to develop realistic ‘Action Planning’ to accomplish your Mission

Field Representation Method enables you to ‘see the system’ with clarity…

The Action Planning develops in the form of flow charts [of a special kind] showing just

how our activities from day to day “may contribute to” each other and to the chosen Mission. (The OPMS helps you do a lot more

– but this is the heart of the matter!)

We have a sizable listing – which we shall continuingly update and revise - of

useful/ worthwhile individual, organizational and societal Missions. We shall be happy to make this list available

on request. Included in this listing are Missions

that have been successfully accomplished (to greater or lesser

extent), as well as several that have failed along with an analysis of why

they might have failed.

(The flow charts and the other model-type of the OPMS do represent a small extension to

our ‘conventional language’ and to our conventional way of thinking. It may take a little doing to convince oneself that it’s worth the effort to learn the ‘new language’ that the OPMS represents – you’ll find it more

than worth your time and effort) If you’ve never used OPMS before, you’d find it most useful to glance

through some of these Missions and the initial models constructed, etc. Do feel free to ask for this list.

(If you have previously been through an OPMS workshop - but have not yet

systematically started using OPMS for your problem solving situations - this list

of Missions would surely help to give you some insights previously missed)

You’re always most welcome to suggest additions to this list

(The details of individual and organizational Missions to which OPMS has been applied are kept

strictly confidential/ made anonymous – except our own)

Also included are ‘start-up models’ for a number of the Missions illustrated, along with brief

commentary on several of these Missions and models. In addition, we’ve sketched some of the

inter-relationships between various Missions

Do keep us informed of any difficulties you may yourself be facing (related to applying OPMS to your Missions) – and we [along

with other OPMS users] will surely be able to help out in many ways!

‘p+sg’ consists of our conventional prose along with ‘structural graphics’

designed to clarify the inter-relationships between factors of the complex systems

under consideration

Also included in the list are Missions like: “To overcome [some specified] difficulty in using/applying OPMS”.

(Many of these have been suggested by OPMS users).

The OPMS approach (explained, in outline):

…this new language is called ‘prose + structural graphics’ (p+sg)

These two types of models, developed in tandem, help to give users a clear picture of the whole

‘system’

(Some instances of ‘informal structural graphics’ are illustrated at “Quick Demo” –

see “Contents”)

8(c) GS Chandy OPMS General Presentation (c) GS Chandy

The OPMS approach, continued:

OPMS 'Elevator' Presentation 2012

In brief, OPMS enables you to:4. Integrate all available knowledge

about the Mission to create an effective Action Plan to accomplish it – linking up practical means to overcome difficulties, barriers, weaknesses; preparation to capitalize on opportunities available for accomplishing Mission, etc. The OPMS process enables (and ensures) integration of factors as and when they come to light.

5. Modify the Action Planning as needed in the light of the realities of the situations confronted… 8

OPMS enables all of this to be accomplished with the highest possible effectiveness (and

perhaps even with some efficiency!)

OPMS Action Planning is highly iterative – modification to suit situations

encountered is built right into its design

OPMS 'Elevator' Presentation 2012

(c) GS Chandy 9

In brief, OPMS enables you to:6. Implement the Action Plan – time

lines, etc, to be established and effectively followed…

9

The well-known PERT and Gantt Charts of the ‘conventional

management sciences’ may be useful at this stage – to implement an

effective Action Plan (To develop an effective Action Plan, do things listed at

Items 1-5 on this list)

But there is absolutely no point in trying to implement an

ineffective Action Plan!!!The conventional management processes fail precisely because they simply cannot help develop an effective Action Plan!

OPMS is designed to help us develop effective Action Planning for any

Mission of interest DeliverablesCONTENTS

10OPMS 'Elevator' Presentation 2012

(c) GS Chandy

• Identification of an agreed Mission – Mission – relating to an individual or grouprelating to an individual or group

• Lists of ideasLists of ideas (from the various stakeholders) covering various aspects of the Mission

• Development of an agreed Action Planagreed Action Plan to accomplish the Mission

• Practical meansPractical means to overcome BARRIERS, DIFFICULTIES THREATS, WEAKNESSES and avail of OPPORTUNITIES

• ReportsReports to monitor ‘What & Why – Who – What & Why – Who – When - How MuchWhen - How Much’

OPMS Process Deliverables

More

• Design of all needed sub-systemssub-systems: : marketing system, planning system, marketing system, planning system, information systems – whatever the information systems – whatever the subsystems that may be required for the subsystems that may be required for the Mission!Mission!

• Significant enhancement of attitudes, Significant enhancement of attitudes, behaviour and behaviour and measurablemeasurable performance performance of individuals at each levelof individuals at each level

OPMS 'Elevator' Presentation 2012

(c) GS Chandy 11

The Action Planning that’s developed through the OPMS

process is truly practical, based on the things that we can achieve

right now – today, tomorrow and every day – clearly linked to our

long-term objectives…

As we develop our Action Planning, we will also develop practical means to overcome (or at least to understand

adequately) all difficulties and barriers that may be encountered en route to

the Mission, AND to create all needed systems and subsystems to

accomplish the Mission! Difficulties

OPMS Deliverables (continued):

There are also some difficulties that are likely to be encountered when one starts using OPMS – (see separate

section on ‘Difficulties’)

CONTENTS

(c) GS Chandy 12

Difficulties that may be encountered:

OPMS 'Elevator' Presentation 2012

• Requires considerable ‘self-discipline’ to use OPMS ‘systematically-&-naturally’• At the start, people may find it difficult to ‘think systematically-&-naturally’ in the specific way that is demanded in OPMS • Unless the OPMS process becomes a regular practice in the mind, the benefits of OPMS will not be understood • Initially, it may take about 1-2 months to understand the process; ‘make it a regular practice’; convince oneself through construction of a preliminary OPMS

Until the benefits of OPMS are adequately understood – the essential and quite

demanding preliminary work of constructing an OPMS will not be done More

(After one has been through the pain of initially convincing oneself that OPMS really does work – in practice, on the

ground - it subsequently requires no more than 5-10 minutes per day on any Mission

to start obtaining worthwhile results almost immediately!)

This is mainly because our educational systems have trained us to think in a

very different way

**A claim easily demonstrated!**

**Check out Quick demo**

(c) GS Chandy 13OPMS 'Elevator' Presentation 2012

• We often find it behaviorally difficult to perceive, understand or accept our own (individual/group) weaknesses – this is a very human characteristic we all do need to be aware of• The use of OPMS demands a small amount of learning and a fair bit of ‘unlearning’ – which must happen in tandem. • At root, what’s needed is an effective, usable understanding of the ‘action meaning’ of the relationship “CONTRIBUTES TO” – and it may not be easy to accept that so many of our problems derive from our lack of practical understanding of this ‘simple’ word!

Difficulties (continued):

Even after an individual/group recognizes and accepts a specific weakness, it could still take considerable time and effort to

overcome it…Learning is relatively easy. But unlearning is not easy to

do

We can guarantee that OPMS will work successfully in every case as these

difficulties are overcomeBoth individuals and groups sometimes find it quite painful to overcome these difficulties –

in some cases they may even feel it is impossible! *This is emphatically not the

case: most such difficulties can definitely be overcome!*

This ‘effective understanding’ may take quite a while to develop

*Just identify the specific difficulties you may be facing, and then use OPMS to

apply your own good ideas to overcome those difficulties!*

Services offeredCONTENTS

(c) GS Chandy 14OPMS 'Elevator' Presentation 2012

Services offered• OPMS Presentations• Introductory Workshops For individuals For organizations• OPMS Consulting Services – extended, ongoing interaction to help accomplish chosen Missions• Facilitator Training• Software offerings: OPMS generic s/w (prototype now available); custom-made s/w; spinoffs from OPMS (see document)• Forthcoming ‘OPMS Book’

Contact gs_chandy@yahoo.com to find out more about our services offered

CONTENTS

What we’re looking for

(c) GS Chandy OPMS 'Elevator' Presentation 2012

15

What we’re looking for:

• Opportunities to demonstrate power of OPMS – to individuals; to organizations (commercial; government; NGOs): each for their own specified purposes)• Collaborators of various types• Marketing associates• Channel partners• Consultants to tie up with• Finance to help us develop further Contact gs_chandy@yahoo.com to find out more about our how you could join our efforts in various ways

S rve is Sce ff

re ed

CONTENTS Where OPMS comes from

In our workshops, individuals/groups choose a Mission of current interest and initiate

development of an Action Plan – from their own available ideas - to accomplish it!Copies of the OPMS prototype software are

presented to all participants – so that they may continue working on any Missions of interest

OPMS 'Elevator' Presentation 2012

(c) GS Chandy 16

Information about John Warfield’s books, papers, etc:

http://www.jnwarfield.com and see also the ‘John Warfield

Collection’ maintained at the library of George Mason University

http://digilib.gmu.edu:8080/xmlui/handle/1920/3059

The OPMS is based on seminal contributions to systems science from

the late Professor John N. Warfield

16

More about OPMS

Warfield’s view of systems lays emphasis as we demonstrate in our

workshops on the ‘inter-relationships between factors (elements) in the

system under consideration’We claim this is essential to enable us to develop a ‘usable understanding’

of systems

CONTENTS

OPMS 'Elevator' Presentation 2012

(c) GS Chandy 17

For more information about OPMS please contact:G.S. Chandy email: gs_chandy@yahoo.com (that’s gs_chandy….)Bangalore:Terrapin Station (near Delhi Public School)Sathanur Village,Bagalur P.O., PIN: 562149Bangalore, INDIATel.: +91-80-2279 2756Mobile (not mine; for SMS only!): +91-98458 48711

17

CONTENTS

I do not access my e-mail daily! If you need an urgent response to any message,

please give me a ‘heads-up’ at the telephone number indicated (or SMS the

mobile shown), and I shall then respond to any e-mail within 24 hours

OPMS 'Elevator' Presentation 2012

18

**Quick Demo**The ‘problem-solving frame of mind’ is

something that is in fact inherent in all of us right from infanthood – it’s what enables us

to seek out and discover (and then implement) practical means to overcome problems and difficulties encountered.…

The following ‘sketches’ will be readily understood by anyone who has been

through an OPMS session on any issue of interest. Others may require

some brief explanation.

…it’s a frame of mind that is generally suppressed by our conventional management

and educational systems, alas

Back More

…deals with what we may call the ‘problem-solving frame of mind’

(something that is not adequately understood/used in the processes of ‘conventional management’)

CONTENTS

(c) GS Chandy OPMS - 2012 19

Ideas/ Way(s) to overcome it!

A ‘Difficulty’

“lead(s) to”(reverse arrow stands

abstractly for: “may lead to further [difficulties]…”)

The ‘problem-solving frame of mind’ is the fundamental

characteristic of ‘mind’ that enables problem-solving:

There is also a reverse relationship: i.e., any idea generated would also lead to perception of difficulties that could prevent accomplishment

of that idea (see next slide)…

An ‘informal’ structural graphic:

What is needed are effective means to capture and apply such ideas as they are generated. The OPMS process is such a

means (in particular its forthcoming ‘Sketchpad’).More

Means: “(Any) difficulty encountered leads to ideas/ways to overcome the difficulty”This is a natural characteristic of the human mind – we don’t need to do anything to have it happen; but some training may be needed to apply it effectively

Such needed training is rarely if ever part of the canon of ‘conventional management’ (or

of conventional education)

(Those ideas have to be first captured, and then integrated into our actions…)

(There are in fact many such relationships in systems: we have to

learn how to extract what’s useful for us)

(c) GS Chandy OPMS - 2012 20

...objections against it!

Any idea (good or not)

“usually lead(s) to”

(These objections will usually arise from some mind other than the one that thought

up the original idea!!)

Illustrating a very human characteristic:

More ‘structural graphics’ (first, reverse direction of previous model illustrated):

The other part of that characteristic: (related to but more immediately useful in problem solving than the earlier part)

…more ideas to overcome objections

“usually lead(s) to”

The processes of ‘conventional management’ (and conventional

education) alas fail to utilize these inbuilt human characteristics effectively…

The OPMS process is designed to help us to put ALL such very human characteristics to

effective use in practical ways

(It is not difficult to check out for yourself the validity of the claims in

these structural graphics)

Means: “Any idea (good or not) usually leads to objections against it”

i.e. the moment any difficulty/objection/ barrier/threat is perceived or encountered, the mind immediately (and automatically) finds some possible ways to overcome it!!

…mainly because conventional management has not yet understood the importance in complex systems of

“CONTRIBUTES TO”!!

The right way: DON’T DEFEND THE IDEA! Just do the needed modeling to demonstrate

the validity of the idea… (see next part of sketch)

(It takes a good bit of self-discipline to learn to handle this characteristic effectively in real-life situations)

• The problem-solving process demands that we learn to think in terms of such ‘relational pictures’ (i.e., ‘system models’, in order to understand how to act on ‘systems’)• These pictures may be ‘informal’, as shown here; and ‘formal’ (done in our workshops)

Ask for current version of our presentation on ‘Dyads &

Triads’ (work in progress) for some more useful ‘informal

structural graphics’

Such informal pictures and formal models as they develop in our minds can help us: i) better understand the complex systems within which we function; and ii) how we may act in those systems

The OPMS process is designed to help us develop, clarify, correct – and make highly

usable - our available ‘mental models’ (using both informal pictures and formal

models)

This is a human characteristic we need to learn to handle effectively

The heart of the matter is the good ideas we always have!

To carry a good idea forward (or to object to a bad idea), we do need to overcome this

conventional mode of thinking & discourse

Our conventional training conditions our minds to come out

IMMEDIATELY with those objections!!

Back (to ‘Difficulties’)CONTENTS

…and the owner of the idea then IMMEDIATELY comes out with his/her

objections against the objections!

Likewise, DON’T COME OUT WITH OBJECTIONS IMMEDIATELY! Do the

needed modeling to demonstrate why you object!

…and this leads to the conventional endless argumentation

(c) GS Chandy OPMS 'Elevator' Presentation 2012

21

The ‘Mission’

Various THINGS TO DO to accomplish a Mission

“To get the public effectively together in order to fight the ‘moral policing’

culture”

Illustration of a ‘formal structural graphic’ – an ‘Action Planning model’ (for a different issue!)

“may contribute”

(Or any other Mission of current interest)“To develop the OPMS software”

The detailed articulation of the many THINGS TO DO that “MAY CONTRIBUTE TO”

accomplishing the chosen Mission will lead to an Action Plan to accomplish the Mission!

“To understand something that I may have previously failed to understand”

(c) GS Chandy OPMS General -2012 22

Model constructed using OPMS

software

“may contribute”

Page 1

Continued…2

A model (on another issue)

(c) GS Chandy

Page 2

OPMS General -2012 23

Model constructed using OPMS

software“may contribute”

The model (continued)

The model may appear very complex – but it is in fact very simple indeed to

the person(s) who constructed it! (It is a simple representation of a pretty

complex ‘mental model’)

Such a model can integrate all available good ideas (from all involved) on the

chosen Mission

“To get the public effectively together in order to fight the

‘moral policing’ culture”

Back