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ValueinsightsGrowth

arvato is a true strategic partner, focused on creating and delivering value for our clients at every stage of our relationship.

Flexiblity

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arvato optimizes business performance through proven Finance and accounting outsourcing solutions.

arvato enables global companies to gain a competitive edge through our innovative solutions, unique

client engagement model, the quality of our service delivery teams and a steadfast focus on delivering

value for our clients at every stage of the customer experience.

tailored to meet and exceed the specific needs of each and every client, arvato integrates client

driven business rules with world-class process capabilities from a trusted partner.

PRIVATELY OWNED WITH THE ABILITY TO INVEST

A FOCUS ON FLEXIBILITY AND RAPID SCALABILITY

PROVEN ABILITY TO DRIVE BUSINESS OUTCOMES

ARVATO FINANCIAL SOLUTIONS.

DRiVinG PaRtnERSHiP

our partnerships deliver

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22

>40

countries

sites

>7,000people

arvato Financial Solutions has a strong global presence, with more than 7,000 employees

in 22 countries

arvato’s delivery footprint consists of a balanced, global delivery model with centers across

offshore, nearshore and onshore locations. However we know that one size doesn’t fit all. Each

company, each business, has exclusive technology demands and global needs. in order to meet

and exceed these needs arvato positions local management in our sites to give our clients the

best of both worlds – global expertise and local knowledge.

our global network, combined with in depth local expertise, provides the agility and scalability

required to enable our clients to grow internationally

WE ACCELERATE gROWTH BASED ON gLOBAL kNOWLEDgE, EMBEDDED IN LOCAL PRESENCE.

Enabling growth

WoW, tHat WaS EaSY!

incREaSED BuSinESS

conVEniEnt SHoPPinG

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How can you make ordering more convenient for your customers?With a wide range of integrated global

payment processes.

WE DELIVER INSIgHTS THAT DRIVE BUSINESS PERFORMANCE.

Delivering Insights

170 million credit rating queries each year

$3.6 billion outstanding debt collected each year

50 years F&A BPO experience

at arvato, we drive data generation through our strategic partnerships and have the knowledge

and expertise to deliver valuable insights to our clients based on this data, empowering clients

to make better business decisions. our extensive data warehousing capabilities, combined with

vast data analytics capabilities enable us to give our clients a holistic view of their business

processes and easily identify where improvements can be made. this ability coupled with our

in depth vertical and market knowledge allows us to help our clients make the best business

decisions for their industries and markets.

our risk management solutions help you to manage credit

risk and prevent fraud while ensuring a customer-friendly

experience that boosts customer value.

When managing customers, it is important to identify

opportunities and risks. High-risk customers should not be

developed at all or only with adequate discretion. Promising

customers should be developed on long-term consideration.

Failing customer relations – due to inactivity or irregular

payment – should be managed to secure liquidity.

– Broad, high-quality data universe

– Early identification of your customers’ potential

– High flexibility

– Easy integration in your existing processing

– Fulfilment of high safety requirements by certified processes

Profitable risk management

Managing risk to increase conversion rates

our invoice and financial solutions streamline all financial

aspects of ordering – freeing you to concentrate on your

customer relationships.

We ensure your cash flow with riskless yet customer-

friendly payment processes via »payment after delivery«

services, international payment services and fraud detection

solutions. our objective is to guarantee you the highest

possible conversion rate.

customized payment solutions

– one gateway to offer all commonly-used payment

methods

– Higher conversion rates

– Securing payments

– less effort and expense

Customer-friendly payment processes.

arvato offers a comprehensive range of F&a BPo solutions

on both a customized and one-to-many basis. We provide

a highly-scaled offering with core services (o2c, P2P, R2R),

complementary services (customer support, global pay-

ment and risk management) and over-arching consultancy

services.

our client focused approach allows us to drive value at

every stage of your financial processes

End-to-End Finance & accounting solutions for process optimization and transformation

Custom-tailored, modular financial solutions delivered on a global scale.

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WE HAVE THE AgILITY TO DELIVER SOLUTIONS THAT RESPOND TO OUR CLIENTS’ NEEDS – TODAY AND TOMORROW.

Driving Flexibility

International scope:

our global financial solutions delivery network offers

clients services on a global scale paired with specialist

knowledge of regional markets

Competitive edge:

We deliver value through our innovative client engagement

model, the quality of our service delivery teams and a

steadfast focus on delivering efficiencies for our clients at

every stage of the customer experience

Significant cost reductions:

access to standardised systems and processes across a

broad range of financial solutions reduces costs and leads

to improved service delivery internationally

tRuE PaRtnERSHiP

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Enabling business outcomes

arvato is a true strategic partner, focused on creating and

delivering value for our clients at every stage of our relation-

ship. We offer our clients more than cost savings, and focus on

building strategic partnerships with our clients, that are scalable

and deliver value beyond operational savings.

We take our clients business’ to a higher competitive level not

only by reducing costs, but by collaborating with them in an

outsourcing relationship that strengthens non-core processes

and enables them to drive innovation and excellence across the

entire spectrum of their business functions.

WE PARTNER WITH OUR CLIENTS TO CREATE VALUE BEYOND COSTS.

Creating Value

On average our client relationships last over 10 years

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arvato Financial Solutions provides your customers with a stellar experience across all financial touchpoints.

arvato Financial Solutions – convenience in every transaction

finance.arvato.com/us