corporate objectives by sayeedh ghouse

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    Hi all. The first few lessons on corporate strategy and corporate social

    responsibility for business studies unit 4 are given below. More notesand sample questions based on the pre seen case material will be

    published in due course.

    Regds..

    Mr Sayeedh Ghouse

    Lecturer

    Inception Academy

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    Corporate Objectives

    Businesses must have a purpose or direction. Theyre unlikely tosurvive if either of the above are not met. To do so, th ey will haveto;

    Decide upon the aims of the business Communicate their aims in a mission statement Set corporate ob ectives

    !ims

    !ims or ob ectives can be de"ned as the lon# term #oals orvisions of a business from which ob ectives can be set. Theyre#enerally ambi#uous and va#ue in nature $not clear%. &ore'ample, our aim is to become the best manufacturer of i(ods in!sia.

    )ission Statement

    These are the statements that outline the overall reasons for a"rms e'istence. ! mission statement is likely to include;

    Purpose - The reasons why the company e'ists Values - *hat the company believes in. +# - (rotection to

    the environment. Standards of behavior Standards set by mana#ers and

    especially how employees are treated. Strategy )edium to lon# term plans desi#n to achieve

    aims and ob ectives.

    The mission statement must be capable of inspirin# those whohear it or see it. n other words, it should be memorable in nature.

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    +'ample )ission statement of *alt Disney / 01ur aim is toprovide the "nest in entertainment to people of all a#eseverywhere.2

    3owever, some or#ani4ations do not have a mission statement atall. &or e'ample, )arks 5 Spencer believes that their missionstatement cannot be summari4ed in a sin#le para#raph orsentence.

    !dvanta#es a of mission statement

    6. !ll stakeholders will know the central aim of the business.7. (rovides a sense of direction to the "rm.8. This will motivate employees who will work towards

    achievin# this mission statement.9. 3elps mana#ers to plan, co / ordinate, control and or#ani4e

    activities.

    :imitations of a mission statement

    6. )ost of them are va#ue and say little about them forbusiness. &or e'ample, they never mention the word 0pro"t2.

    7. t is impossible to disa#ree with most of them.8. Theyre simply used for ( purposes to shoe the company in

    a positive li#ht.

    !n e

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    by (eter Drucker, tried and tested by >ack *elch the C+1 of?eneral +lectrics for over 7@ years. !lso known as the bottoms /up approach%.

    S (Speci c) / Sets out clearly what need to be achieved.+'ample - ncrease in sales

    ( easurable) / To assess success or failure.

    +'ample - ncrease sales by 7A

    ! (!chievable) / nachievable ob ectives will be i#nored.

    " ("ealistic) / !re the resources available

    +'ample - !re the skills available

    # (#i$e) / Settin# a deadline.

    +'ample - *ithin 7 years.

    1b ectives are usually set for

    Survival ?rowth (ro"t

    Durin# early sta#es Bi# is beautiful(:Cs for increased

    *hen tradin# is diEcult +conomies of scaleshare prices and

    Threat of takeover )arket dominanceshareholder value

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    1ther ob ectives of a business include;

    To operate in the interest of consumers. +'ample - (ublicSector.

    evenue ma'imi4ation. +'ample - charity shops. To operate in a socially responsible manner.

    1b ectives and conFicts amon#st stakeh olders

    Shareholders

    *hen dealin# with shareholders, there are 7 types of approaches;

    6. Shareholder !pproach*here mana#ers #ive priority for shareholders; meanin#ma'imi4in# shareholder value.

    7. Stakeholder !pproach This is involves treatin# all stakeholders e=ually. n theory,

    this leads to lon# term bene"ts. )any mana#ers adopt thisapproach whereby they have a responsibility to allstakeholders.

    The conFicts arise when mana#ers retain pro"ts for futuree'pansion purposes which thereby reduce shareholder value.

    %$ployees

    !lways want ma'imum wa#es and bene"ts alon# with ob security

    and ob satisfaction. This reduces company pro"tability whichconFicts with mana#ers ob ectives of increased pro"ts.

    Custo$ers

    *ant value for money which can be done by investin# in 5D but,this may compromise on returns for shareholders.

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    &overn$ent

    *ants "rms to employ more people $to reduce unemployment%and ta' the pro"t made by "rms whereas pro"t is the mainob ective of any private sector "rm.

    Pressure groups- *ill push the business to make mo re ethicaldecisions such as reducin# their carbon footprint but, this canprove costly.

    Corporate Social "esponsibility (CS")CS is the responsibility a business has towards its stakeholders.CS is about;

    Conductin# a business in an ethical manner.Balancin# the interests between di

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    +ner#y eEciency

    * #he local co$$unity*ill be concerned about;

    >ob rotation Constitution 3ealth and safety

    + %$ployees*ill be concerned about;

    3ealth and Safety +=uality *ork / life balance Security Trainin#

    !dvanta#es of CS -

    6% ! positive CS will enhance reputation of a "rm therebymakin# it easier to recruit and retain sta< more easily.

    7% (ositive CS and its bene"ts can be reaped in the futurewhereby such "rms "nd it relatively easier to launch newproducts in markets they previously did not compete in. &ore'ample, >ohnsons 5 >ohnsons includin# milk powder formothers found it much easier to penetrate these markets as

    they have #ained international acceptance and reco#nitionform the milk powder said to infants.

    8% The implications of CS in the lime li#ht f ethical behaviorwill mean that the consumers of these products will be loyalto such "rms products since they feel a contribution is made

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    by them towards the upliftment of society when makin# suchpurchases. !s a result, these "rms will be able to obtain acompetitive advanta#e a#ainst those "rms that resistportrayin# such an ima#e. This can be done by char#in# a

    hi#her price.

    9% 3i#her sales and pro"ts resultin# from CS activities will leadto #reater shareholder value and also make it easier for the"rm to raise "nance throu#h the issue of new shares ordebentures.

    A% CS intercepts the possibility of a tarnished reputation as aresult of poor =uality or faulty products. &or e'ample, Toyota(rius and its faulty brakes.

    H% ?overnment intervention may be minimi4ed to those "rmsen#a#ed in CS activities.

    :imitations of CS -

    6% CS activities are sometimes critici4ed to be short lived

    durin# an economic crisis or periods of poor performancedue to its hi#h cost of implementation.

    7% CS is #enerally critici4ed to be a source of public relationactivity as "rms want people to perceive a positive ima#ethrou#h the media.

    8% The bene"ts of CS are #enerally #enerated over a lon#erperiod of time compared the date of commencement.

    9% CS is considered to be a lon# term commitment andessentially re=uires a commitment from all levels within theor#ani4ation to succeed. !s a result, over investment maydistract the company from its core competencies.

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    A% Sometimes CS is seen as an activity done by the "rms toprvent invention by the #overnment.

    H% ! limitation of CS is that in a modern conte't, this policy

    practiced by many "rms and therefore the costs ofimplementation may overwei#h the bene"ts.

    Mr Sayeedh GhouseLecturerInception Academy