corporate profile - fuji electric
TRANSCRIPT
© Fuji Electric Co., Ltd. All rights reserved. 2
Message
Since its foundation in 1923, Fuji Electric has pursued innovation in energy and environment
technology to make broad contributions to the world in the fields of industrial and social
infrastructure.
Global society is currently engaged in a movement to achieve economic growth while
simultaneously addressing social and environmental issues. This commitment can be seen in
the adoption of the United Nations Sustainable Development Goals, a set of goals for realizing
a sustainable society, and the Paris Agreement, an international framework for combating
global warming. Companies, too, have come to be expected to take part in proactive efforts
toward these goals as responsible members of society.
The direction indicated by Fuji Electric’s corporate philosophy and management policies
coincides with the goals of global society. We are thus committed to working together with our
customers and business partners to help resolve social and environmental issues through the
creation of products and systems that efficiently utilize electricity and heat.
Acting in accordance with our corporate slogan of being “enthusiastic, ambitious and
sensitive,” we will utilize the comprehensive strengths of dedicated teams of diverse
individuals to contribute to the creation of sustainable societies through our energy and
environment businesses.
Contributing to the Creation of Sustainable Societies
through Our Energy and Environment Businesses
Michihiro Kitazawa
President and Chairman of the Board of Directors
© Fuji Electric Co., Ltd. All rights reserved. 3
About Fuji Electric
1923
Established
TOKYO
Head Office
94Global Network
Sales bases
9
Total Net Sales
Billion US$
96
Product Spread
countries
27,416
Employees
people
35% Overseas
*As of March, 2019
53Manufacturing bases 13 Countries in Asia
© Fuji Electric Co., Ltd. All rights reserved. 4
Global Network
46 networks Asia
FE China/ Changshu/ Zhuhai/ Shenzhen/ Hong Kong
Wuxi FE FA (LV/MV inverter, etc.)
Dalian Fuji Bingshan Vending Machine
Hoei Hong Kong (Electrical components) etc.
18 networksChina
7 networks FE America
Reliable Turbine Services
(Repair and maintenance of Steam turbines & Generators)
FSEMEC etc.
Americas8 networks
FE Europe
FE France (Measurement & Control Devices)
Fuji N2telligence (Fuel cells)
Europe
Japan
68 networks
*As of March, 2019
© Fuji Electric Co., Ltd. All rights reserved. 5
Corporate History
Import
salesHeavy electrical equipment
measuring instrument
Semiconductor
Communication
equipmentVending machines
Home equipment
1920 1930 1940 1950 1960 1970 1980 1990 2000 2015
1923: Fuji Electric Manufacturing Co., Ltd.
Established by a capital and technology tie-
up between Furukawa Electric Co., Ltd. and
German company Siemens AG.
1924: Started manufacturing
Power generators.
1925: Started manufacturing
Transformers.
2012: Introduced new
brand statements.
1927: Started
manufacturing
Electric fans.1935: Established Fuji Tsushinki
Manufacturing Co., Ltd. (currently,
Fujitsu Limited) by spinning off
telephone division.
2011: Fuji Electric Co., Ltd.
(Merger of Fuji Electric
Holdings Co., Ltd. with Fuji
Electric Systems Co., Ltd.)
1969: Started manufacturing
Vending machines.
1937: Started manufacturing
Watt-hour meters.
2002: Introduced company
symbol mark.
2003: Moved to pure
holding company system.
3
・Power Electronics Systems Energy
・Power Electronics Systems Industry
・Power and New Energy
・Electronic Devices
・Food and Beverage Distribution
1959: Started
manufacturing
Diode.
2014:Created new
corporate brand
emblem for products
© Fuji Electric Co., Ltd. All rights reserved. 6
Towards Energy & Automation
1936Power Generation
Turbine
1924Motor
1969Vending Machine
1959Power
Semiconductor
1925Transformer
Origin
Clean Energy Energy Management Power Semiconductor
Factory Automation Social Automation Retail Automation
Energy
Automation
Now and Future
© Fuji Electric Co., Ltd. All rights reserved. 7
Fuji Electric’s Energy and Environment Businesses
Fuji Electric is committed to thoroughly exercising synergies between its core power semiconductor and power electronics
technologies. By combining high-quality equipment employing key devices with engineering services, optimal control
technologies, and IoT technologies developed through frontline operations, we will make contributions to the creation of
responsible and sustainable societies in industrial and social infrastructure fields.
Key Focus Area in India
© Fuji Electric Co., Ltd. All rights reserved. 8
R&D Policies
3
Global Research and Development (R&D)
Through innovations made in energy and environment technology,
Fuji Electric will create products that will help realize a sustainable society.
ALPHA7 Series servo systems
Creation of customer value by
utilizing IoT
Prototype GaN power devices
● ● ● Creation of advanced technologies by
combining fundamental technologies
with open innovation
Development of competitive
products through technology
marketing
Creation of competitive components
and systems
Intellectual Property Risk Management
Patent acquisition enhancement cycle
© Fuji Electric Co., Ltd. All rights reserved. 9
On-site capabilities
Manufacturingtechnology
Human resources
3
Facility Technology Center
The ability to enhance
product-manufacturing skills,
manage and maintain sites, improve
productivity, and reduce costs
● Production technology
development
● Equipment production
● Technical and skills training
Global Manufacturing
We are heightening our manufacturing capabilities by stepping up efforts to enhance onsite capabilities,
manufacturing technologies, and human resource capacities.
The Three Pillars for Enhancing Our Manufacturing Prowess
The ability to develop manufacturing
methods, production processes, and
production equipment for mass
production in step with product
development
The capacity to develop the human
resources underpinning manufacturing
operations and to help them hone their
skills and techniques
© Fuji Electric Co., Ltd. All rights reserved. 1010
We improve customers’ productivity by stabilizing equipment operation
and reducing overall maintenance costs.
● Service network
● Call centers in Japan and overseas
● Cloud-based remote operational
monitoring services
● Renewal plans
● Improvement engineering
● Energy saving, realizing high efficiency
● Wearable remote operation support package
● Preventive maintenance
● Equipment diagnosis
● Remaining service life prediction
● Service life extension measures
● Maintenance planning
● Proposals for reduction of
overall maintenance costs
Lifecycle Services That Solve Customers’ Problems
Global Services
© Fuji Electric Co., Ltd. All rights reserved. 11
As of Oct. 1, 2019
Corporate ProfileFuji Electric India Pvt. Ltd.
© Fuji Electric Co., Ltd. All rights reserved. 12
Fuji Electric India Credentials
•1000 Employees
•4 Factories
•DSIR Approved R&D
• 80+ service location
• 400+ Service Engineers
•25+ Sales locations
•100+ Channel Partners
•10,000+ Customers
• 35+ years
• 400,000+ Installations
• 300+ 1MW Customers
India Experience
India Reach
India Resources
India Support
3
© Fuji Electric Co., Ltd. All rights reserved. 13
Product development ‘In India, for India’ managed 100% in-house
Strong Local Power Electronics R&D Capability
(1) Department of Scientific & Industrial Research, Ministry of Science & Technology, Government of India
(2) Figure in () denotes resources in respective departments
Overview of R&D Centre
Co-located R&D and manufacturing
10+ new products in pipeline
State-of-the-art R&D center in Pune
27 experienced R&D engineers
TESTING SETUP
Set up in 2012 & located in Pune✓
Co-located with manufacturing(in separate premises)✓
Self-sufficient in-house capabilities (software, firmware and hardware)✓
Seasoned team, with core engineering experience of 15 - 30 years✓
DSIR (1) recognized centre for in-house R&D
✓
Highly Qualified R&D Team (2)
Project Management &Power Electronics
(7)
Mechanical Design
(4)
PCB Design
(2)
Firmware, software and research
(7+2)
PCB Assembly
(1)
Testing (3)
R&D Documentation(1)Te
am
of
27
R&
D e
ng
inee
rs
© Fuji Electric Co., Ltd. All rights reserved. 14
Four ISO certified manufacturing plants with industry leading testing facilities and equipment
CHENNAI, TAMIL NADU1 PUNE, MAHARASHTRA2
Local Manufacturing Capability
BHIWANDI, MAHARASHTRA3 FARIDABAD, HARYANA4
© Fuji Electric Co., Ltd. All rights reserved. 15
Quality Certifications – ISO, CE
ISO 9001, ISO 14001, ISO 45001
© Fuji Electric Co., Ltd. All rights reserved. 16
Industry Leading Solutions
Power Quality (PQ) Issues are causing Downtime & Losses >>> Fuji Electric Uninterruptible Power Supply (UPS) and other PQ products ensures Uninterrupted Business Operations
Three Phase UPS Harmonic Filter Voltage Stabilizer
Motors account for 40-50% of Electrical Energy Consumption>>> Fuji Electric Variable Frequency Drive (VFD) provides Energy Savings
Low Voltage VFD 690V VFD Medium Voltage VFD
Continuous pressure on Industry for better performance and cost reduction >>> Fuji Electric solutions for Machine, Factory & Process Automation improves Efficiency and Productivity
Motion Control HMI DCS Instrumentation
© Fuji Electric Co., Ltd. All rights reserved. 17
Power Quality & Energy Efficiency
Building & Infra Application
© Fuji Electric Co., Ltd. All rights reserved. 18
Power Quality & Energy Efficiency
Light Industrial Applications
© Fuji Electric Co., Ltd. All rights reserved. 19
Energy Efficiency and Productivity
Heavy Industrial Applications
© Fuji Electric Co., Ltd. All rights reserved. 20
Real time E-service report
through mobile app
Service request
through mobile app
390+ company trained
service engineers
80+ service locationsCall center with
4 language support
24/7
Any time
service request
Multi-Pronged Service Infrastructure
Pan-India service delivery capability
© Fuji Electric Co., Ltd. All rights reserved. 21
Technology Enabled Service Delivery Platform
Complaint Registration
◼ Proprietary Mobile App –
24x7 app for logging
service calls with real time
generation of complaint
number
◼ Call – 365x7 centralised
call centre
◼ Live chat on website
1
365x7 Call Centre
◼ Call logging in CRM
◼ Assignment to
engineers
2
Engineer Deployment
◼ All field engineers
and ASP engineers
equipped with
service CRM+app
◼ 100,000 units in SAP
CRM installed base
3
Web dashboard for
call monitoring
◼ TAT – Response
& resolution time
◼ Engineer
attendance
4Customer Feedback
◼ Real time customer
feedback on service
delivery
◼ Electronic field service
report with site
photographs
◼ Special Web-app
module for key
accounts
5
INTEGRATED
TECHNOLOGY
PLATFORM FOR
SERVICE DELIVERY
© Fuji Electric Co., Ltd. All rights reserved. 22
Skill Development Offerings
1. Training Programs calendar for In-house at CC
2. Customized Trainings @ site
3. Free Trainings to FE community as per Policy
4. 6 Product based Trainings and 3 Application based
Training programs
5. Training Kits Development
Training Centre Calendar
Training for Customers / Partners
Training & Demo Kits
© Fuji Electric Co., Ltd. All rights reserved. 23
Our Customers
Offices & Datacenter
Textiles Auto Components
Buildings & Infrastructure
Metro Airports Smart Cities
Light Industry
Heavy Industry
Food & Beverage Engineering
Cement Power PortsSteel3