create a culture of learning to transform your organization | talent connect 2016
TRANSCRIPT
Britt Andreatta, PhD CEO, Andreatta Consulting
Author + former CLO, Lynda.com
Create a Culture of Learning
to Transform Your Organization
© Britt Andreatta © Britt Andreatta
Britt Andreatta
CEO, Andreatta Consulting
PhD in Education, Leadership + Organizations
MA in Communication/Media
Professor + Dean at UC Santa Barbara
and Antioch University
Lynda.com member > Author > Chief Learning Officer
© Britt Andreatta © Britt Andreatta
Britt Andreatta
CEO, Andreatta Consulting
PhD in Education, Leadership + Organizations
MA in Communication/Media
Professor + Dean at UC Santa Barbara
and Antioch University
Lynda.com member > Author > Chief Learning Officer
© Britt Andreatta © Britt Andreatta
Pathway
The Science of Potential
Culture of Learning
Growth Mindset
Motivation + Engagement
6 Stages
© Britt Andreatta © Britt Andreatta
Potential
Having the capacity to
become or develop into
something in the future.
Unrealized ability.
© Britt Andreatta © Britt Andreatta
Wired to Grow
Humans are wired to learn
from our experiences and
environments.
We seek to:
Survive. Belong. Become.
© Britt Andreatta © Britt Andreatta
The Neuroscience of Learning
How the central nervous
system and the peripheral
nervous system work together
to create and retain new
knowledge and skills.
© Britt Andreatta © Britt Andreatta
Culture of Learning
You already have one!
Stated values and norms
Leaders, supervisors, peers
Learning events
The “real” values and norms
© Britt Andreatta © Britt Andreatta
2 Key Qualities
POSITIVE:
Moves the organization
forward in a healthy and
sustainable way.
TRANSFORMATIVE:
Changes how we see and do
things for the better.
Expands our consciousness
and capabilities.
© Britt Andreatta © Britt Andreatta
3 Parts of Transformative Learning
Psychological
(change in understanding)
© Britt Andreatta © Britt Andreatta
3 Parts of Transformative Learning
Knowledge
Information
Models/theories
The “why”
Experience
Psychological
© Britt Andreatta © Britt Andreatta
3 Parts of Transformative Learning
Knowledge
Information
Models/theories
The “why”
Experience
Psychological
Behavioral
(change in actions)
© Britt Andreatta © Britt Andreatta
3 Parts of Transformative Learning
Knowledge
Information
Models/theories
The “why”
Experience
Psychological
Observation
Application
Experimentation
Practice
Habits
Behavioral
© Britt Andreatta © Britt Andreatta
3 Parts of Transformative Learning
Knowledge
Information
Models/theories
The “why”
Experience
Psychological
Observation
Application
Experimentation
Practice
Habits
Behavioral
Convictional
(revision of belief system)
© Britt Andreatta © Britt Andreatta
3 Parts of Transformative Learning
Knowledge
Information
Models/theories
The “why”
Experience
Psychological
Observation
Application
Experimentation
Practice
Habits
Behavioral Convictional
“Aha! Moments”
Epiphanies
Flashes of Insight
© Britt Andreatta © Britt Andreatta
Creating Insight
Introduce range of concepts
Let people learn on their own
Give time for reflection
© Britt Andreatta © Britt Andreatta
Reflect: creating transformation
In pairs, take 5 minutes to discuss how you can boost an
upcoming learning solution with the 3 parts of transformative
learning.
© Britt Andreatta © Britt Andreatta
Growth Mindset
Stanford psychologist
Dr. Carol Dweck
Ref: Dweck, Mindset (2008)
Growth Mindset leads to a desire to learn, so tends to:
Believe that skills can always
improve with hard work
Fixed Mindset leads to a desire to look good, so tends to:
Believe that most skills are based on traits that
are fixed and cannot change
© Britt Andreatta © Britt Andreatta
Growth Mindset leads to a desire to learn, so tends to:
Believe that skills can always
improve with hard work
See effort as a path to mastery
and therefore essential
Embrace challenges and see them
as opportunity to grow
Fixed Mindset leads to a desire to look good, so tends to:
Believe that most skills are based on traits that
are fixed and cannot change
See effort as unnecessary; something to
do when you’re not good enough
Avoid challenges because could reveal
lack of skill; tends to give up easily
© Britt Andreatta © Britt Andreatta
Growth Mindset leads to a desire to learn, so tends to:
Believe that skills can always
improve with hard work
See effort as a path to mastery
and therefore essential
Embrace challenges and see them
as opportunity to grow
See feedback as useful for
learning and improving
View setbacks as a wake-up call
to work harder next time
Fixed Mindset leads to a desire to look good, so tends to:
Believe that most skills are based on traits that
are fixed and cannot change
See effort as unnecessary; something to
do when you’re not good enough
Avoid challenges because could reveal
lack of skill; tends to give up easily
See feedback as personally threatening to
sense of self and gets defensive
View setbacks as discouraging;
tends to blame others
© Britt Andreatta © Britt Andreatta
Growth Mindset leads to a desire to learn, so tends to:
Believe that skills can always
improve with hard work
See effort as a path to mastery
and therefore essential
Embrace challenges and see them
as opportunity to grow
See feedback as useful for
learning and improving
View setbacks as a wake-up call
to work harder next time
Find lessons and inspiration in
the success of others
As a result, they reach ever-higher levels
of potential and performance.
Fixed Mindset leads to a desire to look good, so tends to:
Believe that most skills are based on traits that
are fixed and cannot change
See effort as unnecessary; something to
do when you’re not good enough
Avoid challenges because could reveal
lack of skill; tends to give up easily
See feedback as personally threatening to
sense of self and gets defensive
View setbacks as discouraging;
tends to blame others
Feel threatened by the success of others;
may undermine others in effort to look good
As a result, they may plateau early and
achieve less than their full potential.
© Britt Andreatta © Britt Andreatta
Human Motivation
Autonomy
opportunities to be self directed
Mastery
opportunities to grow and improve
Purpose
opportunities to make a meaningful
contribution
© Britt Andreatta © Britt Andreatta
The MAP of Motivation
Mastery Autonomy Purpose
• Learning
• Training
• Practice
• Coaching
• Mentoring
• Stretch Projects
• Job Rotation
• Coaching & Developing
• Delegation (8 levels)
• Learning/Training/Practice
• Vision
• Mission
• Values
• Contribution
• Community
• Learning
• Growing
© Britt Andreatta © Britt Andreatta
Employee Engagement
Engagement is how much
people are emotionally
connected and committed to
their organization, and their
willingness to go above and
beyond the expectations of
their job.
© Britt Andreatta © Britt Andreatta
Engaged 30%
Not engaged 52%
Actively disengaged 18%
Percent of US Workers
© Britt Andreatta © Britt Andreatta
ROI of Engagement
Disengaged
employees cost
an organization
approximately
$3,400 for every
$10,000 of salary (Gallup).
Engaged employees
are 127% more likely
to be A performers
than C performers (McLean & Company).
Highly engaged
organizations have
the potential to
decrease employee
turnover by 87% (Human Capital Institute).
© Britt Andreatta © Britt Andreatta
Reflect: create your culture
In pairs, take 5 minutes to discuss how you can
implement the 6 steps in your organization.
1. Honor the ever-present nature of learning.
2. Value learning as the path to mastery.
3. Teach your managers to coach effectively.
4. Value growth/improvement in performance system.
5. Make learning easily accessible.
6. Use blended learning to maximize your options.
Learn more at Lynda.com
Recommended Courses:
❯The Neuroscience of Learning with Britt Andreatta
❯Flipping the Classroom with Aaron Quigley
❯Blended Learning Fundamentals with Chris Mattia
❯Instructional Design: Adult Learners with Jeff Toister
Book — Wired to Grow: Harness the Power of Brain Science to Master Any Skill
© Britt Andreatta
Flipping the Classroom
Blended Learning Fundamentals
The Neuroscience of Learning