create a culture of learning to transform your organization | talent connect 2016

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Britt Andreatta, PhD CEO, Andreatta Consulting

Author + former CLO, Lynda.com

Create a Culture of Learning

to Transform Your Organization

© Britt Andreatta © Britt Andreatta

Britt Andreatta

CEO, Andreatta Consulting

PhD in Education, Leadership + Organizations

MA in Communication/Media

Professor + Dean at UC Santa Barbara

and Antioch University

Lynda.com member > Author > Chief Learning Officer

© Britt Andreatta © Britt Andreatta

Britt Andreatta

CEO, Andreatta Consulting

PhD in Education, Leadership + Organizations

MA in Communication/Media

Professor + Dean at UC Santa Barbara

and Antioch University

Lynda.com member > Author > Chief Learning Officer

© Britt Andreatta © Britt Andreatta

Pathway

The Science of Potential

Culture of Learning

Growth Mindset

Motivation + Engagement

6 Stages

The Science of Potential

© Britt Andreatta © Britt Andreatta

Potential

Having the capacity to

become or develop into

something in the future.

Unrealized ability.

© Britt Andreatta © Britt Andreatta

Wired to Grow

Humans are wired to learn

from our experiences and

environments.

We seek to:

Survive. Belong. Become.

© Britt Andreatta © Britt Andreatta

The Neuroscience of Learning

How the central nervous

system and the peripheral

nervous system work together

to create and retain new

knowledge and skills.

Culture of Learning

© Britt Andreatta © Britt Andreatta

Culture of Learning

You already have one!

Stated values and norms

Leaders, supervisors, peers

Learning events

The “real” values and norms

© Britt Andreatta © Britt Andreatta

2 Key Qualities

POSITIVE:

Moves the organization

forward in a healthy and

sustainable way.

TRANSFORMATIVE:

Changes how we see and do

things for the better.

Expands our consciousness

and capabilities.

© Britt Andreatta © Britt Andreatta

3 Parts of Transformative Learning

Psychological

(change in understanding)

© Britt Andreatta © Britt Andreatta

3 Parts of Transformative Learning

Knowledge

Information

Models/theories

The “why”

Experience

Psychological

© Britt Andreatta © Britt Andreatta

3 Parts of Transformative Learning

Knowledge

Information

Models/theories

The “why”

Experience

Psychological

Behavioral

(change in actions)

© Britt Andreatta © Britt Andreatta

3 Parts of Transformative Learning

Knowledge

Information

Models/theories

The “why”

Experience

Psychological

Observation

Application

Experimentation

Practice

Habits

Behavioral

© Britt Andreatta © Britt Andreatta

3 Parts of Transformative Learning

Knowledge

Information

Models/theories

The “why”

Experience

Psychological

Observation

Application

Experimentation

Practice

Habits

Behavioral

Convictional

(revision of belief system)

© Britt Andreatta © Britt Andreatta

3 Parts of Transformative Learning

Knowledge

Information

Models/theories

The “why”

Experience

Psychological

Observation

Application

Experimentation

Practice

Habits

Behavioral Convictional

“Aha! Moments”

Epiphanies

Flashes of Insight

© Britt Andreatta © Britt Andreatta

Do you see the young girl?

Do you see the old woman?

© Britt Andreatta © Britt Andreatta

Insight

Nearly unforgettable

Permanent change

in brain

© Britt Andreatta © Britt Andreatta

Creating Insight

Introduce range of concepts

Let people learn on their own

Give time for reflection

© Britt Andreatta © Britt Andreatta

Reflect: creating transformation

In pairs, take 5 minutes to discuss how you can boost an

upcoming learning solution with the 3 parts of transformative

learning.

Growth Mindset

© Britt Andreatta © Britt Andreatta

Growth Mindset

Stanford psychologist

Dr. Carol Dweck

Ref: Dweck, Mindset (2008)

Growth Mindset leads to a desire to learn, so tends to:

Believe that skills can always

improve with hard work

Fixed Mindset leads to a desire to look good, so tends to:

Believe that most skills are based on traits that

are fixed and cannot change

© Britt Andreatta © Britt Andreatta

Growth Mindset leads to a desire to learn, so tends to:

Believe that skills can always

improve with hard work

See effort as a path to mastery

and therefore essential

Embrace challenges and see them

as opportunity to grow

Fixed Mindset leads to a desire to look good, so tends to:

Believe that most skills are based on traits that

are fixed and cannot change

See effort as unnecessary; something to

do when you’re not good enough

Avoid challenges because could reveal

lack of skill; tends to give up easily

© Britt Andreatta © Britt Andreatta

Growth Mindset leads to a desire to learn, so tends to:

Believe that skills can always

improve with hard work

See effort as a path to mastery

and therefore essential

Embrace challenges and see them

as opportunity to grow

See feedback as useful for

learning and improving

View setbacks as a wake-up call

to work harder next time

Fixed Mindset leads to a desire to look good, so tends to:

Believe that most skills are based on traits that

are fixed and cannot change

See effort as unnecessary; something to

do when you’re not good enough

Avoid challenges because could reveal

lack of skill; tends to give up easily

See feedback as personally threatening to

sense of self and gets defensive

View setbacks as discouraging;

tends to blame others

© Britt Andreatta © Britt Andreatta

Growth Mindset leads to a desire to learn, so tends to:

Believe that skills can always

improve with hard work

See effort as a path to mastery

and therefore essential

Embrace challenges and see them

as opportunity to grow

See feedback as useful for

learning and improving

View setbacks as a wake-up call

to work harder next time

Find lessons and inspiration in

the success of others

As a result, they reach ever-higher levels

of potential and performance.

Fixed Mindset leads to a desire to look good, so tends to:

Believe that most skills are based on traits that

are fixed and cannot change

See effort as unnecessary; something to

do when you’re not good enough

Avoid challenges because could reveal

lack of skill; tends to give up easily

See feedback as personally threatening to

sense of self and gets defensive

View setbacks as discouraging;

tends to blame others

Feel threatened by the success of others;

may undermine others in effort to look good

As a result, they may plateau early and

achieve less than their full potential.

© Britt Andreatta © Britt Andreatta

Yet…

Motivation + Engagement

© Britt Andreatta © Britt Andreatta

Human Motivation

Autonomy

opportunities to be self directed

Mastery

opportunities to grow and improve

Purpose

opportunities to make a meaningful

contribution

© Britt Andreatta © Britt Andreatta

The MAP of Motivation

Mastery Autonomy Purpose

• Learning

• Training

• Practice

• Coaching

• Mentoring

• Stretch Projects

• Job Rotation

• Coaching & Developing

• Delegation (8 levels)

• Learning/Training/Practice

• Vision

• Mission

• Values

• Contribution

• Community

• Learning

• Growing

© Britt Andreatta © Britt Andreatta

Employee Engagement

Engagement is how much

people are emotionally

connected and committed to

their organization, and their

willingness to go above and

beyond the expectations of

their job.

© Britt Andreatta © Britt Andreatta

© Britt Andreatta © Britt Andreatta

© Britt Andreatta © Britt Andreatta

Engaged 30%

Not engaged 52%

Actively disengaged 18%

Percent of US Workers

© Britt Andreatta © Britt Andreatta

© Britt Andreatta © Britt Andreatta

ROI of Engagement

Disengaged

employees cost

an organization

approximately

$3,400 for every

$10,000 of salary (Gallup).

Engaged employees

are 127% more likely

to be A performers

than C performers (McLean & Company).

Highly engaged

organizations have

the potential to

decrease employee

turnover by 87% (Human Capital Institute).

© Britt Andreatta © Britt Andreatta

The Drivers of Engagement

6 Steps to Create a Transformative Culture of Learning

© Britt Andreatta © Britt Andreatta

1. Honor the ever- present nature of learning.

© Britt Andreatta © Britt Andreatta

2. Value learning as a path to mastery.

© Britt Andreatta © Britt Andreatta

3. Teach your managers how to coach effectively.

© Britt Andreatta © Britt Andreatta

4. Value growth and improvement in your performance system.

© Britt Andreatta © Britt Andreatta

5. Make learning easily accessible.

© Britt Andreatta © Britt Andreatta

6. Use blended learning to maximize your options.

© Britt Andreatta © Britt Andreatta

Reflect: create your culture

In pairs, take 5 minutes to discuss how you can

implement the 6 steps in your organization.

1. Honor the ever-present nature of learning.

2. Value learning as the path to mastery.

3. Teach your managers to coach effectively.

4. Value growth/improvement in performance system.

5. Make learning easily accessible.

6. Use blended learning to maximize your options.

Learn more at Lynda.com

Recommended Courses:

❯The Neuroscience of Learning with Britt Andreatta

❯Flipping the Classroom with Aaron Quigley

❯Blended Learning Fundamentals with Chris Mattia

❯Instructional Design: Adult Learners with Jeff Toister

Book — Wired to Grow: Harness the Power of Brain Science to Master Any Skill

© Britt Andreatta

Flipping the Classroom

Blended Learning Fundamentals

The Neuroscience of Learning

Questions + Comments

Thank you!

BrittAndreatta.com