creative workshop on new tools for collaboration
DESCRIPTION
The P2Pvalue project aims to build a communication and collaboration tool for communities which build and manage commons, such as Wikipedia, Arduino, the bike-lab of your neighbourhood and probably the community you participate in. This presentation details the results of the two Creative Workshops on New Tools for Collaboration in Communities which took place in Madrid, Spain on May 6th & 8th 2014.TRANSCRIPT
Creative workshop of new tools for collaboration in communities6th and 8th May, Madrid
Participants
6th May: 7 external + 3 UCM
8th May: 5 external + 4 UCM
Participating CBPPsUCM x 4SaS x 4Tabacalera x 3Kune x 3BAH x 2La Piluka x 2...
Momentsof communication and collaboration
Dissemination
Decision making
Reception
Emotions
Coordination
Current tools they use
Mail Face to face Google DrivePad
WhatsappTelegram
Current tools they use
ProsUbiquityOpen / freeGreater capability (face to face)Ease of useInformation recordingAttached files management
ConsSpamInfo overloadingPrivacy
Information recordingAttached files management
Facts, Challenges and Solutions IFactCommunication creates community but it’s complex
Challenge“How Might We” create more community (internally and outwards)?
SolutionGames, reception of new participants and emotion management
Facts, Challenges and Solutions IIFactParticipation is limited and unequal
Challenge“How Might We” create a model that makes participation kinds visible and makes participation more interesting for third parties?
SolutionGames for meeting the community
Two kinds of participants
Active Occasional
Let’s begin with...
Active
Empathy map - Who is an active?
Work swamped
They know what to do and look for solutions
They manage many emotions
A lot of assemblies and mails
Value Proposition Canvas
Customer jobs
CommunicateWhat, How, Who, Where, When
Relations with other communitiesManage, coordinate, organizeEmotions: generate trustAsk for relieve
TiredSlowBoringFrustrating
Gains and pains
FunnyParticipativeEasyBeing in company
People / Group / Community map with their activity, keywords“Network knitting”: common people suggestionsSmart management softwareMail filters
Products and services
Emotion dynamics
Information in only one repository
Gain creators and pain relievers
Show emotions
Gamification
Well designed
And now with...
Occasional
Empathy map - Who is an occasional?
Positive valuation of communities
Trouble when participating:Language not understoodInformation access troubleDon’t know where to begin
Customer jobs
Give visibility to the community
Organize information
Value information
Poor spontaneity
Lack of coordination
Funding effort
Gains and pains
Horizontality
Easy universal access
Welcome/reception
Products and services
Website with community informationActivity / task / information recommendation engineInfo organization tools: event audience estimation, task list, document relevance evaluation, info access, labels, organized search...
Gain creators and pain relievers
Integration activities
Participation tools
Behaviour regulation system
Finally, the conclusion is users want...
Desired Value Proposition
Communication / Internal workInfo coordination/organization mobile tool
Event management: Activities, assemblies, workTask management and participation visibilityResource managementProposal management, decision making
Desired Value Proposition
Attraction actions / DisseminationEasy visibility tool of community information for new people (what, who, how, where and when)
User / group / community map
Desired Value Proposition
Interaction among communities
Automatic synergy / collaboration / activity suggestion tool
Thanks!
Facilitators:Carolina García León (@holacarol)Antonio Tapiador del Dujo (@atapiador)