Our Goal:

To Maximize Your

Asset Values

About

CRIO Group is the leading and most sophisticated flood practice in the insurance industry and is comprised of four

separate but affiliated companies that collaborate to deliver a unique and comprehensive portfolio of value-added flood

services through its CRIO Flood Advantage program. The four companies include:

•

•

• Flood Risk Solutions, LLC.

• Premier Elevation Certificate Network, Inc.

The CRIO Flood Advantage program is designed to make your life easier by proactively managing your flood risk more

efficiently and effectively than ever before. We provide a risk-free opportunity to reduce flood insurance costs, improve

flood coverage, increase asset values and proactively manage your flood risk to prevent uninsured losses that you would

have to explain to your stakeholders.

Our clients own and/or operate more than 4 million multifamily units and more than 100,000 retail, office, hospitality,

industrial and other types of commercial properties. Our proven expertise in flood risk analyses, flood map changes, flood

insurance, and FEMA/NFIP related activities makes CRIO Group the leading flood resource for commercial real estate

businesses.

Since 2001, we have helped clients obtain over $5 billion dollars of additional free flood coverage through their existing

property insurance policies, saved clients tens of millions of dollars every year on flood insurance, added hundreds of

millions of dollars to property values, and prevented many uninsured losses.

Our mission is to help property owners understand their true flood risk, to correct and inaccurate flood zone designations

and flood maps, and to ensure property owners have appropriate flood coverage at the lowest possible price.

Our highly dedicated team is comprised of coastal engineers, civil engineers, surveyors, certified floodplain managers,

insurance agents and other flood risk professionals who specialize in flood-related issues. Our team leverages multiple

professional disciplines to achieve one primary goal: maximizing your asset values.

CRIO, Inc.

Flood Zone Correction, Inc.

Delivered savings

to over 600

commercial real estate companies

Our clients own and operate

over 4 million multifamily units

and over 100,000 commercial properties

Reviewed over

50,000 commercial buildings

Found that over

60% high-risk flood

designations were wrong and corrected every one of them

Reviewed over

7000 commercial properties

A True One-Stop-Shop for All of Your Flood-Related Needs

CRIO Group serves as a true one-stop-shop for all of your flood-related needs. Our

industry-leading flood expertise enables us to help you understand your true flood risk

and to maximize the value of every dollar you spend on flood insurance. Catastrophic

flood events, such as Hurricane Katrina and Superstorm Sandy have made flood

exposure one of the hottest topics in the insurance industry. It has become absolutely

critical for commercial real estate companies to proactively assess their flood risk to

understand their true exposure so they purchase appropriate flood insurance coverage.

Attaining a thorough understanding of your true flood exposure gives you leverage

when negotiating your flood deductibles, flood sub-limits and flood insurance costs

during your property insurance policy renewals.

Our proprietary research-driven underwriting process enables us to deliver a more

accurate assessment of your true flood risk, which enables us to reduce your flood

insurance costs and enhance your flood insurance coverage. Additionally, we keep you

abreast of upcoming changes in FEMA flood maps, NFIP regulations, private market

options and other factors that will impact your access to and cost of flood insurance in

the future. We monitor the issuance of new flood maps that are scheduled to take effect

in the future and replace current maps, so we can keep you abreast of how these

changes will impact lender requirements, your aggregate flood exposure, and your

flood insurance options and costs before the new maps take effect and impact your

bottom line.

Real ServiceWe always put your interests first, promptly attend to your needs and provide unlimited

access to our greatest resources.

Real CreativityWe invest the time necessary to thoroughly understand your risk and objectives, and

provide tailor-made solutions that convert your risk into opportunities.

Real TransparencyWe deliver complete and voluntary transparency about compensation.

Our cutting edge flood insurance brokerage solutions and

flood risk management consulting services are tailor-made to

meet the toughest flood-related challenges in the commercial

real estate market. Our specialized programs are designed to

maximize your asset values by reducing your total cost of

risk, improving your flood coverage and minimizing your

losses. We provide sophisticated consulting, transactional

and support services necessary to help you decide how to

proactively manage your flood risk.

Flood Insurance Brokerage

• National Flood Insurance Program (NFIP)

• Private Market Flood Program

• Excess Flood Insurance Program

Flood Risk Management Consulting

• Flood Zone Correction

• Premium Reduction

• Flood Map Revision

• Portfolio Review

• Levee Research

• Elevation Certificate Coordination

• Development Consulting

• Mitigation Consulting

• Grant Assistance

Increased asset values by more than

$1 Billion

Reduced annual flood insurance costs by more than

$50 million

Delivered more than

$5 billion

of additional free flood coverage through existing property insurance policies

NFIP Flood Insurance

Historically, NFIP flood insurance has been the only primary layer flood insurance available for buildings located in FEMA-designated SFHA. Commercial real estate companies typically have many individual NFIP policies that create an administrative nightmare because there are scattered renewal dates and provide undesirable coverage terms compared to the flood coverage afforded in your master property insurance program.

As broker of record for your NFIP flood insurance policies, we simplify the process of managing your NFIP policies by leveraging our superior knowledge of the NFIP rules and regulations to reduce the number of NFIP policies and the associated costs, and to manage your flood policies and flood risk more proactively than other insurance brokers. CRIO delivers industry-leading policy servicing and claims management, and we proactively leverage our unique and comprehensive portfolio of value-added flood consulting services to mitigate your flood risk and reduce NFIP costs to improve net operating incomes and increase asset values.

CRIO Private Market Flood Program

The Biggert-Waters Act of 2012 calls for private insurers to enter the flood marketplace to provide alternatives to NFIP insurance. CRIO has developed a private market flood program designed specifically for real estate companies that have flood coverage through their master property insurance policy as an alternative or supplement to their primary layer of NFIP flood insurance for locations and/or buildings located in FEMA-designated SFHA. Our program is designed to simplify the administration of primary layer flood coverage, enhance the coverage terms, and eliminates gaps in coverage between NFIP maximum limits and your flood deductible in your property insurance policy. The benefits of CRIO's private market program include:

• One master policy instead of many individual NFIP policies.

• You choose one renewal date instead of having scattered NFIP renewal dates.

• The per occurrence limit will be tailored to match your flood deductible in your property

insurance policy to eliminate gaps in coverage.

• Replacement Cost Value (RCV) coverage instead of

Actual Cash Value (ACV) coverage.

• Option to include business interruption/loss of rents

coverage which is unavailable through the NFIP.

• You can choose a deductible that matches your risk

tolerance and lender requirements instead of having to

choose from the few NFIP deducible options.

• Add and delete locations/buildings with ease in the

same manner you add and delete to your master

property, general liability and excess liability programs.

• No annual aggregate limit (same as NFIP).

The goal of our private market flood insurance program is

to replace most, if not all, of your NFIP flood policies to

simplify your life while improving coverage and eliminating

costly coverage gaps. If any buildings are ineligible for

primary layer coverage through this program, the buildings

will be included on the policy for “gap” coverage, which

means coverage above the NFIP maximum limits but

below your property policy's flood deductible if a gap

exists.

Excess Flood Insurance Program

For real estate companies that do not have flood insurance

coverage in their master property insurance program, we

can assist with the placement of excess flood coverage to

sit excess of NFIP flood insurance. Our excess flood

program affords customary coverage terms to help

commercial real estate companies meet their lenders' flood

insurance requirements.

Flood Zone Correction

Flood zone correction services apply to all buildings that

lenders, property insurance carriers, flood carriers or

insurance brokers believe are in FEMA-designated Special

Flood Hazard Areas (SFHA). SFHA are 100-year flood

zones, which are zones beginning with the letters A and V.

The objective of flood zone correction is to remove eligible

buildings from SFHA by having FEMA issue Letters Of Map

Amendment (LOMA) and Letters Of Map Revision (LOMR)

to reclassify buildings out of the SFHA and into the

appropriate moderate risk zone (B or X-shaded) or low risk

zone (C or X-unshaded). Successful flood zone correction is

our primary objective because it delivers the greatest

benefits to you by:

• Correcting erroneous flood zone classifications.

• Eliminating unwarranted flood insurance requirements

imposed by lenders.

• Maximizing flood coverage afforded under a master

property insurance policy.

• Eliminating unnecessary NFIP policies and the

associated premiums.

• Increasing NOI and, therefore, asset values.

• Improving marketability of properties for sale.

Premium Reduction

Premium reduction services apply to all

buildings correctly designated in Special

Flood Hazard Areas (SFHA) because the

buildings are truly at high risk of suffering

flood damage during 100-year storms

according to FEMA's rules and regulations.

We leverage our proprietary research-driven

underwriting capabilities and unique

knowledge of flood risk and NFIP rules and

regulations to find legally available credits

and rate options that reduce premium for the

same exact coverage from the exact same

flood carrier. This service increases asset

values by reducing annual flood insurance

costs.

Portfolio Review

Portfolio review services provide a foundation of accurate flood zone data for your entire portfolio that you may leverage

for the remaining years of FEMA's Map Modernization and RiskMAP programs. It applies to all properties not designated

in SFHA by lenders, carriers or other brokers as well as to all properties that you are considering for acquisition.

When applied to an existing portfolio of properties, our portfolio review service identifies the “needles in the haystack,”

which are high risk buildings nestled geographically on properties that other parties have identified as low risk. Our

primary objective is to prevent uninsured flood losses by identifying all buildings that are in an SFHA and, therefore, merit

NFIP or other primary layer flood coverage. This service ensures proper allocation of your flood insurance budget and

helps you accurately plan for future changes that result from FEMA's nationwide remapping programs.

The reality of flood risk management is that a standard flood zone determination is simply not enough. All too often, the

flood zone classification on a standard determination is wrong. This is a very significant problem for high risk buildings

erroneously thought to be low risk buildings because there is insufficient flood coverage in place. This is most common

among multiple building properties with one street address, such as apartment complexes, retail plazas, industrial parks

and storage facilities.

Further, the standard flood zone determination does not address future map changes, specifically they fail to identify

buildings that will be placed into the flood zone as a result of a future flood map change or levee decertification. We are the

only company in the nation that tracks future flood map changes, which deliver essential forward looking flood risk data

that supports budgetary and sell/hold decisions. Our portfolio review service effectively eliminates these risks by

delivering the following:

• Identifying the correct flood zone classification for each building in your portfolio based on the current

effective FEMA Flood Insurance Rate Map (FIRM), regardless of whether or not you have individual street addresses

for each building.

• Identifying the correct future flood zone classification for each building in your portfolio based on

monitoring and reviewing preliminary FIRM that will replace the current FIRM at some time during the

remainder of FEMA's Map Modernization Program.

• Identification of levee systems that are protecting or in close proximity to your buildings, which pose

substantial residual risk of loss since many levee systems have not been adequately maintained and most

areas protected by levees are classified as low risk flood zones. Most experts predict that many levee

systems will be decertified in the near future which will result in these low risk zones turning into high risk zones

(SFHA) with mandatory purchase requirements and much higher risk of loss.

Levee Research

Levee research services are used as a follow on service when a portfolio review identifies that a property is protected by or

in close proximity to a levee system, dam or other major flood protection device or system. We identify the true risk posed

by the levee, dam or flood protection system, which may be very different than the risk associated with the flood zone

classification shown on the current effective flood map for the area. This data allows you to make sound decisions

regarding these locations, which may include placing additional flood insurance on the buildings, performing

construction work to mitigate the flood risk or selling the property.

Levee research services deliver the following:

• Identify the current FEMA accreditation status of the levee system, dam or other flood control device or system and

whether or not it expected to be decertified in the near future.

• The original design objective in terms of providing protection from 100-year and/or 500-year storms.

• Who owns and is responsible for maintenance of it and whether or not it has been adequately maintained,

whether or not the owner has delivered a certified inspection report to FEMA to maintain its accreditation.

• Whether or not the levee system or other flood control device or system has suffered any overtopping,

failure or seepage.

This data enables risk informed decision making for properties protected by or in close proximity to levee systems. It is

critical to identify levee decertification in advance to ensure that you place NFIP flood coverage before you suffer an

uninsured flood loss.

Elevation Certificate Coordination

Elevation certificate coordination services apply to

any location where you would benefit from procuring

elevation certificates for buildings that are either in a

Special Flood Hazard Area (SFHA) or close enough

to a SFHA to merit a thorough flood analysis.

Elevation certificates are essential in the accurate

evaluation of flood risk, used for most flood zone

correction cases, and to purchase NFIP flood

insurance.

These services involve procuring accurate elevation

certificates from third party surveyors located in the

area where the subject property is located. We have a

nationwide network of highly qualified surveyors who

specialize in elevation certificates and we utilize an

extensive quality control program to ensure that all

certificates comply with FEMA's rules and

regulations.

Flood Map Revision

Flood Map Revision Services apply to coastal condominium buildings

and other types of coastal buildings located in FEMA-designated

Special Flood Hazard Areas (SFHA) that begins with the letter “V”.

These zones are areas where FEMA projects a 100-year flood event

will cause not only widespread inundation by floodwater, but also

where velocity wave action from the storm surge may cause structural

damage to buildings in its path. According to FEMA, V zones are the

highest risk flood zones with the most substantial flood risk.

During each flood map revision project, our highly specialized coastal

engineering team performs a detailed flood insurance study to

determine the impact a 100-year flood event will have on your parcel of

land, based on new data that is more recent and accurate than the

data used by FEMA to create the current effective FIRM for your

community that shows your building in a V zone. By using more recent

and accurate data, and the same wave modeling and mapping

techniques as FEMA, our flood study is far more accurate than the

flood study that was used to create the V zone on the current FIRM.

Over 80% of the completed new flood studies show that the flood risk

is substantially less than what FEMA reflects on its current FIRM, which

allows us to reduce NFIP premiums by more than 90%.

Development Consulting

It is absolutely critical to obtain guidance from experts when

developing a property that is within a FEMA-designated Special

Flood Hazard Area (SFHA). Our flood risk professionals provide

expert guidance during the design phase of the project to help you

design the building in a manner that will enable it to qualify for flood

zone correction after the completion of construction or, if that type

of design is not viable for some reason, to minimize flood insurance

premiums for the building after the completion of construction. Our

goal is to eliminate or minimize your flood insurance costs to

maximize the value of your property.

Mitigation Consulting

Mitigation consulting services are designed to help property owners

reduce the risk of incurring flood losses. Our flood risk professionals

will evaluate your site and building to develop a mitigation plan for

modifying the site and/or building to reduce the risk of suffering

damage to the building and its contents as well as incurring

business interruption losses. Our goal is prevent flood damage,

reduce loss costs and reduce the cost of flood insurance, all of

which increase asset values.

Grant Assistance

We are aware of all grant programs available to

victims of federally declared disasters and assist

you in applying for these grants that would help

cover the cost of rebuilding a damaged structure.

Since there are a lot of options available, we

present you all the possibilities and walk you

through the process of applying for the grant that

helps you to implement the desired option.

Alternatively, there may be programs available to

sell the land and damaged building to the local

municipality or state to eliminate the possibility of

future flood losses and instead create green

space that benefits the floodplain.

CRIO Group1801 South Australian Avenue, Suite 100

West Palm Beach, FL 33409

Phone: (561) 616-8443 Fax: (561) 616-8859

Email: info@crio.comwww.crio.com