cruise tórshavn

CruIsE TÓrsHAVNFAROE ISLANDS

2 / WElCOME TO POrT OF TÓrsHAVN

WElCOME TO POrT OF TÓrsHAVN / 3

GrEETINGs FrOM THE HArBOur MAsTEr

A new season is approaching and once again the harbour will be buzzing with life. Busy harbour workers mooring ships, enthusiastic tour operators ordering bus drivers around, and cruise ships filled with eager guests, waiting to come ashore. Moments like these, when everything comes together, drive us to do our very best every time a new ship—whether small or large—enters the harbour. This past season, we asked every cruise ship entering Tórshavn to evaluate the services provided by us. The result shows that we are doing quite a good job. We will continue to do our utmost to service you in such a way that your guests will be pleased.

Welcome to Tórshavn.


THE NATurAl CHOICE

One of the world’s smallest capitals, Tórshavn is the gateway to the unique and unspoilt Faroe Islands. Tórshavn’s central location on the islands allows for easy access to even the most remote areas. In fact, Tórshavn is the ac-cess point to a network of 17 inhabited islands covering 1,399 sq km and edged by a bewil-deringly rugged 1,100 km of coastline.

With its key location, northwest of scotland and more or less midway between Norway and Iceland, Tórshavn is a fascinating and wel-coming destination perfectly placed to be a ’must see’ port of call on any North Atlantic and transatlantic itinerary. Each year the port hosts upwards of 50 cruise calls with more than 45,000 passengers and crew.

Tórshavn is home to approximately 20,000 of the Faroe Islands’ 48,000 inhabitants, who also share the islands with some 75,000 sheep!

The picturesque city is a political and cultur-al centre, which, more than 1,100 years ago, served as a meeting place and Thing site for ancient Vikings.

What this community lacks in size, it more than makes up for in terms of character and charm. From the moment visitors glimpse the traditional grass roof houses, painted in an array of vibrant colours, they know they

are in for a unique experience. upon docking, passengers are within walking distance of the city centre. Tórshavn is a very safe destina-tion, and is perfect for walks and for enjoying the unique atmosphere where tradition blends with internationally acclaimed, avant-garde art and design.

When you enter our harbour, you will be met by experienced local shipping agents, who han-dle all relevant matters in a professional way.

The Port of Tórshavn is the only Faroese port to be manned 24/7 throughout the year and has yet to experience a closedown due to bad weather.


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Tórshavn


Although Tórshavn may feature as a boutique port of call on your itinerary, you will discover that Tórshavn and its surrounding areas have a lot to offer and that your passengers have a pleasant stay, however short or long. The Faroe Islands is a small close-knit island com-munity and Tórshavn is among the smallest capitals of the world, yet this is also our forte. Guests usually cherish the ease of travelling, the short distances to fascinating sights and the breathtaking scenery round every bend. From the moment they first perceive the is-lands in the distance, they are already im-mersed in the unbelievable experience of the Faroe Islands. In this unique and remote place, your customers will feel they have come to a haven, where they are welcomed with open arms and treated like valued guests.

As a capital, Tórshavn has several interest-ing museums, a great variety of modern and historical sights as well as quality shops, ca-fés and restaurants. The cosy city centre is inviting and tempts visitors to go for a stroll or shop for quirky handicraft and wonderful knitwear. Their experiences here will trans-form the perception of Tórshavn from a bou-tique port to a marquis port.

The Information Office, conveniently located in the city centre, is where your passengers may find all the information and help they need, before seeing the rest of the town. The Information Office also carries souvenirs and handicraft, and takes care of tourists’ tax-free shopping refunds.

We have got very professional, fantastic service. We will always remember the Port of Torshavn and we will be more than happy when we will see your Port on our itinerary in the future (Master of M/V Corinthian)

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This past season, we conducted a survey, where all cruise ships were asked to evalu-ate the services provided by the Port of Tórs-havn. Typically, the questionnaire was sent to the chief purser, who was asked to rate the quality of the services provided from very good to very poor. The services provided in-clude fresh water, garbage handling, pilotage, supplies, mooring, sludge, security and other services.

The return rate was 66.6% and the average score was a staggering 5.7 out of 6 points possible. Even though we are proud of this score, we will strive to continually improve our standards.

CusTOMEr rEVIEWs

CuSTOmER SATISFACTION SuRvEy

Fresh water

Garbage handling

Pilot

supplies

Mooring

sludge/waste oil

security

Other services

More than satisfied with the service provided (Master of M/V Queen Victoria)

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Keep up the good work (Master of M/V Marco Polo)

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PORT NAmE PORT OF TóRShAvNPort ID Number ImO 15773uN Locator Code FOThO Port DetailsPosition Coordinates 62.00 N 006.46 WApproach Nólsoy FjordMax lOA No restrictionMax Beam No restrictionAir Draft restrictions No restrictionAnchorage suitable for Tendering AvailableAnchoring Position 61°59’85 & 006° 45’00landing stage Available Yes Quay Height above MHWs Metres (+/- m) 1.70 Quay Height above MlWs Metres (+/- m) 2.00Arrival / Departure restrictions no restrictions BerthNumber of Berths 1Name of Berths MolinType of Fenders rubber fenders and Yokohama also availableType of Bollards Bean’s 30–150 tonnesGangway ships must use own gangwaysNavigationPilotage Compulsory Yes – If anchored, pilotage is not compulsory Tugs AvailableTugs Compulsory No ServiceFresh water YesBunkers Yes Stores YesWaste HandlingGarbage removal Yessludge Collection YesGrey Water / sewage Collection Yes SecurityPort Facility IsPs Compliant Yesshore side security personnel Available at requestluggage X-ray Facilities Not availableMetal Detector Archways Not availablesecurity Divers Available at request Otherlowering lifeboats Drills / Work AllowedHot Work AllowedPainting Allowed TransportationDistance to City Centre 800 metresDistance to Terminal 500 metresDistance to Airport 47 kmMeans of Transport Available shuttle bus, taxi, city bus, intercity busExcursion services several well reputed providersTax-Free shopping Yes. refunds given at the tourist information office


The Port of Tórshavn also cooperates with lo-cal excursion providers, who always do their utmost to fulfil your customer needs—whether you want wildlife experiences, outdoor activi-ties or inspiring visits to great museums. Ex-amples of popular tour itineraries are shown on the opposite page.

BuT THErE Is EVEN MOrE TO THE FArOE IslANDs THAN ITs CAPITAl


Coastal villages: viking Ruins and a Rune Stone (Kvívík / Sandavágur) Departing by coach from the harbour, we journey along Kaldbak fjord, catching glimpses of wandering sheep and cascading waterfalls. We visit the picturesque village of Kvívík and an old Viking farmstead. In the village of sandavágur on Vágar, inside the charming village church, we will find a rune stone dating back to ca. 1200. We return via the mountain road to enjoy unparalleled views of majestic fjords and distant islands and pause above Tórshavn for a photo-stop before wending back to the harbour and the ship.

Duration: 3 hrs 30 min. Total driving distance: 79 km

Geology and Stunning views (hiking to the Streymoy Sill & Leynar) Departing by coach from the harbour, we ascend to about 200 m above sea level and begin our amazing cross- country trek, overlooking a charming mountain tarn situated 258 m above sea level. At a height of 280 m above the sea, surrounded by miniature tarns and craggy outcroppings, we pause literally on top of the columnar basalt of the streymoy sill. We return to Tórshavn along the mountain road, enjoying exceptional panoramas of fjords and distant islands.

Duration: 4 hours. Total distances: hike 2.5 km; driving 56 km. Total elevation gain: 75 m.

A Boat Tour to Dramatic Sea Cliffs & Grottoes at vestmanna

We depart by coach from the harbour and drive along the fjords to Vestmanna where we board a boat for an un-forgettable journey, sailing along towering cliffs with the many nesting birds and into the grottoes for a fantastic experience. We return to Vestmanna and travel back to Tórshavn via the scenic ridge-top road.

Duration: 3 hrs 30 min. (Weather permitting)

Port of TórshavnP.O. Box 103 FO-110 TórshavnFaroe Islands Tel +298 311 762 Fax +298 319 059Cruise Marketing: Mr Annfinn Hjelm Contact e-mail: [email protected] E-mail: [email protected]

cruise tórshavn

Documents

port of trshavnwelcome

port hosts

boutique port

faroese port

inhabited islands

unspoilt faroe islands

cruise ships

busy harbour workers