csci 4931 - clearquest 1 rational clearquest michel izygon - jim helm

CSCI 4931 - ClearQuest 1

Rational ClearQuestMichel Izygon - Jim Helm


Tools: What & Why • Any computer-based tools which attempt to support some

aspect(s) of the software life-cycle• Becomes more necessary as projects become more complex• Help team members work together

central repository of artifacts produced

coordinate workers activities

implement process

give visibility to project status• Automate some developers tasks

initially compilers and linkers, then editors, then debuggers, ...

computer better than human for certain tedious tasks


Tools Overview• Multiple Categories covering different Workflows

Project Management: ClearQuest, SoDA

Business Modeling: Requisite Pro, Rose

Requirements: Requisite Pro

Analysis and Design: Rose

Implementation: Rose, Purify, Quantify

Testing: Test Factory, PureCoverage, Robot

Configuration Management: ClearCase

Deployment:

Environment:

Iteration:


ClearQuest

• Tool covering Change Request Management• Used for Project Management and over entire

lifecycle • Addresses the single largest cost factor in

software development: CHANGE• Help an Organization manage change and track

product defects over the entire life cycle• Change Requests on any artifact created during

the software development effort.• CR tracked from input to disposition through the

different states (submitted, assigned, opened, resolved, verified, postponed)


ClearQuest Key Features

• Workflow completely customizable• Enable integration with existing source control and

testing software • Comprehensive Reporting capability gives entire

visibility on project quality status with trends, aging and distribtion plots

• Web interface enables easy input of Change Request from remote team members

• Workers receive email notification of CRs states• Associate Change Requests with evolving software

development artifacts, across multiple products, versions, platforms and releases

• Scale up for Large Scale Development effort


Three Key Components

• ClearQuest submit, modify, track CR analyze progress through queries, charts,

reports• ClearQuest Designer

for Administrator customize pocesses manage database administer users and users groups

• ClearQuest Web access db through the web submit CR, run queries


What is a Change Request (CR)

• Enhancement Request• Defect Report• Documentation Modification• Contains:

title description field project/component it applies to severity priority

• Goes from Submitted to Assigned to Open, Pospone, Approved, Closed,….

• Called a Record in ClearQuest


Customization

• Forms add field characterize Read Only fields

• Type of record software defects, engineering CR,...

• Automatically send email to team members• Restrict Actions to specific users groups• Define States and associated actions• Assign users privileges for queries creation


Reporting

• Set of predefined reports, queries, charts trend, aging, historical information defects by assigned engineers defects by state and severity

• Create your own reports use any property to define report example:

– how fast CRs are resolved– which component has a lot of defects– what defects have been fixed in a

release

csci 4931 - clearquest 1 rational clearquest michel izygon - jim helm

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