culture code

40
Culture Code How CreMap Creates an Office Culture that Inspires and Appreciates Great Work

Upload: cremap

Post on 24-Jan-2017

85 views

Category:

Leadership & Management


1 download

TRANSCRIPT

Page 1: Culture code

Culture CodeHow CreMap Creates an Office Culture that Inspires and Appreciates Great Work

Page 2: Culture code

Keywords

Accuracy

Reliability

Positivity

Collaboration

Flexibility

Fun

Empathy

Proactivity

Solidarity/Unity

Culture that inspires and appreciates great work

New points:

Hire for attitude, train for skills*

We collaborate

Fun

Proactivity

Empathy

Unity

Page 3: Culture code

Accuracy = Reliability

Page 4: Culture code

CreMap is not a team of robots. Behind the website, the map, the pins and the information are humans working hard to deliver up-to-date commercial property listings.

We train our colleagues and continuously develop systems to provide reliable information to our customers.

Accuracy = Reliability

Page 5: Culture code

Collaboration

Page 6: Culture code

And we mean everyone...

Cremap Team Costumers

A service that everyone can trust is one where everyone gets to contribute.

Page 7: Culture code

To ensure that we deliver accurate and reliable information, we continuously develop ways to encourage everyone to contribute.

Page 8: Culture code

At CreMAP, collaboration isn’t limited to the team members or to certain people. We listen to our customers, too! Everyone has a voice; everyone gets to contribute.

Page 9: Culture code

Positivity

Page 10: Culture code

We approach negativity with

positivity

Negativity is inevitable, but positivity is a choice.

Who likes working in an environment where there’s a manager nagging behind you?

No one!

Page 11: Culture code

Awesome Work

Environment

Happy Personal

Life

Positive Results

By making our colleagues happy, we create a working environment that allows us to deliver positive results; and when we achieve positive results, we all feel happy.

Likewise, we also motivate each other to produce positive results, which inspires us to create a work environment so we can make everyone happy!

How does it work?

Page 12: Culture code

An awesome working life makes for a satisfying personal life.

And vice versa. :-)

Page 13: Culture code

How we keep things fun at

CreMAP

Have you ever tried working while you’re thinking about your personal issues?

Have you ever tried enjoying your personal life while thinking about the amount of work you have left in the office?

It’s not much of a life, right?

Page 14: Culture code

The Little Things Matter

Appreciation

From small gestures such as praising to giving them “a little something” when they performed well, we make sure that our colleague’s efforts are acknowledged and appreciated.

Support

When someone needs help, s/he will not have a hard time asking a colleague for help! We believe that supporting each other makes our team stronger. It’s an opportunity for us to show compassion and to trust someone who we do not see face to face.

Page 15: Culture code

Oh and we let them play with emoticons, too! Who are we to stop them from having fun?

Page 16: Culture code

By doing all these, we create a culture that inspires and appreciates hard work.

Page 17: Culture code

Flexibility

Page 18: Culture code

Work anytime, anywhere!

We do not make our employees come to us; we let them work anywhere, at anytime as long as the day’s requirements are met.

This is one of the things that our colleagues love about working for CreMAP.

Page 19: Culture code

Quality work can be achieved even outside the office

Working for CreMAP means working outside the confines of a traditional office. We let our colleagues choose their “office.” Some work at home, while others go to coffee shops or even work while traveling.

This allows us to use of our time more effectively. No more long commutes or wasted man hours waiting for 6pm, chatting with colleagues because you’re not allowed to go home earlier. Life’s too short for these things!

Page 20: Culture code

Our Workstation

Page 21: Culture code

Long distance relationships don’t have to suck.

Page 22: Culture code

How We Make LDRs Work

1. As a team, we make sure that we spend time together once a week.2. We don’t limit our conversations to work-related topics. We share personal

stories - a son’s birthday, a daughter’s graduation, a million-dollar personal project.

3. We make our meetings fun.4. We keep an open communication. We ask our team how we can improve our

long distance relationship.5. We establish trust by committing to our promises and deliver.6. We set healthy boundaries.

Page 23: Culture code

Switching Roles

Flexibility comes in many forms. At CreMAP, each and everyone has a specific role but we also let them work on projects that they are interested in, and experiment on new things. We don’t want to limit our colleagues with their job titles.

They can be a leader in a specific project, or a follower in another.

Page 24: Culture code

Empathy

Page 25: Culture code

Empathy is the backbone of our business. It holds us together and moves us forward.

Page 26: Culture code

Putting One’s Self in Another’s

Shoes

Empathy is one of the key elements that binds us together as a team and helps us understand our customer’s needs.

We believe that being empathic allows us to develop a business model, design our interface, and treat our colleagues and clients better.

Page 27: Culture code

Empathy in Workplace

Finding out what our colleagues want and need inside and outside of work

Relating with our colleagues’ experiences

Keeping in touch with our colleagues regularly

Asking our colleagues how they think we can improve our procedures or leadership skills

Page 28: Culture code

Our efforts to bond with our colleagues help us gain an intimate knowledge of the kind of people we are working with, which gave us a clearer picture on how we can design an environment that allows them to work effectively.

Page 29: Culture code

Empathy in Design

Empathy goes beyond putting one’s self in another’s shoes. Here at Cremap, we take into consideration what our customers need.

Understanding what our customers experience in buying and selling commercial real estate is an integral part of designing CreMap’s entire user experience.

Page 30: Culture code

Unity

Page 31: Culture code

Moving forward as

Excuse us for being cheesy, but to quote a line from the Disney movie Lilo & Stitch,

“Ohana means family and family means nobody gets left behind or forgotten.”

We are a family here in Cremap.

ONE

Page 32: Culture code

A diverse team with a common goal

CreMap is a team of individuals who come from different places and diverse cultural backgrounds. Working online has given us the opportunity to work with people who we would otherwise never meet [virtually].

This setup allows us to explore the benefits, the challenges and the solutions that address each colleague’s needs and bring out everyone’s potential.

Page 33: Culture code

To create unity, we embrace diversity.

Page 34: Culture code

The advantages of having a diverse team

● Seeing things from different perspectives ● Making friends from all over the all over the world● Benefitting from individuals with a variety of interests and skills● Fostering an attitude of openness● Learning to adapt to different situations● Having a sense of camaraderie

Page 35: Culture code

Proactivity

Page 36: Culture code

“Leader” is only a job title. We encourage our colleagues to take the lead.

Page 37: Culture code

Leader vs. Someone who

Takes the Lead

Based on experience, we realized that we can only have so many leaders in one company. What we really need is someone who would speak his/her mind and take the initiative to solve a problem. Whether it’s a bug in the database or a procedure that needs to be revised, we listen to what our colleagues think and let them take action.

Page 38: Culture code

We progress not because of our leaders, but because of our proactive attitude towards work.

Page 39: Culture code

Why these values are important to us

Page 40: Culture code

Moving forward,