cv gonzalo enggonzaloperezdiaz.com/home_files/cv_gonzalo_eng.pdf · curriculum vitae personal...
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CURRICULUM VITAE
PERSONALINFORMATIONName PérezDíaz,Gonzalo
Address ViaRodolfoMorandi2b
20097.SanDonatoMilanese,MI(Italy)Telephone +393666023989/+34657453569
Email [email protected] December26th,1986.Nacionality Spanish
ID 48937675TWebsite http://www.gonzaloperezdiaz.comLinkedin http://www.linkedin.com/in/gonperezdiaz/en
WORKEXPERIENCE
June2014-Present Role:Salesforce.comConsultantCompany:TelnextSrlSector:ITDuties:Consultant,ProjectmanagerandSalesEngineerforSalesforceimplementationprojects.Sales,Service,App,Analytics,CommunityandMarketingCloud.
April2013–May2014 Role:[email protected]:HCLTechnologiesSector:ITDuties:Salesforce.comPremierTechnicalSupportEnglish,SpanishandItalian,solvingissuesandteachingadminsandconsultantsalloverEMEA.TeamManagement.SalesforceConfigurationTrainings.Developingconsultantskillsasmostofcasesare“howto”queries.SkillLeadforConfigurationandEmail&DesktopIntegration,Krakow.MonthlyAwardTopPerformerforJanuary2014–SalesforceSupportEMEAlevel.MonthlyAwardTopPerformerforSeptember2013andJanuary2014–KrakowSitelevel.
May2012–April2013 Role:RadioAccessNetworkEngineer(Consultant)Company:LCCWirelessCommunicationsSpainSector:TelecommunicationsDuties:MonitoringEngineerforSWAPUMTS900Ericsson-Telefónica.RANEngineerforRenewalOrangeSpain.
January2012–March2012
Role:CloudComputingAnalystCompany:ReddiumTechnologicalConsultingS.LSector:TelecommunicationsDuties:StudyofCloudComputingCRMsandtheirapplicationintheSMEmarket.PHCFX,GIECRM.
EDUCATION
2004–2011 TelecommunicationsEngineering.Intensification:SignalsandCommunications.EscuelaSuperiordeIngeniería(UniversityofSeville).
FinalProject:ReconstructionAlgorithmsforElectricalCapacitanceTomography.
2010–2011 MscTelecommunicationsandComputerScience.ERASMUSProgram:InternationalFacultyofEngineering.PolitechnikaŁódzka.Łódź(Poland).Duration:10months.
LANGUAGES Spanish English Italian
Readingskills Native Fluent FluentWritingskills Native Fluent FluentVerbalskills Native Fluent Fluent
SOCIALSKILLS
ANDCOMPETENCES
Multiculturalenvironments.Teamworks.ExcellentCustomerService(YearlyAwardforExcellentCustomerExperiencein2013-HCL)Excellentcommunication,motivational,andpresentationskills.
PERSONALSKILLS
ANDCOMPETENCES
Fastlearner.Capacityforanalysisandsynthesis.TeamManagement.Greatdesireforself-improvement.Salesattitude.
CERTIFICATIONS
December2015
Salesforce.comCertifiedPlatformAppBuilder
October2014 Salesforce.comCertifiedServiceCloudConsultant
March2014
Salesforce.comCertifiedSalesCloudConsultant
December2013 Salesforce.comCertifiedForce.comDeveloper
November2013 ITILFoundationv2011
June2013 Salesforce.comCertifiedAdvancedAdministrator
May2013 Salesforce.comCertifiedAdministrator
February2012 CRM-PHCFXSupport
February2012 CRM-PHCFXSales
CAPACITIESANDTECHNICALSKILLS
Programming: C,VisualBasic,Matlab,SQL,APEX(basic),Visualforce(basic).
Salesforce: Salesforce.comMasterinConfiguration,Usage,Email&DesktopIntegration,Analytics,andSecurity
MobileCommunications: BusinessObjects,MapInfo,MoshellAmos,Clarify,Océane,Giros,EricssonOSS
Tools,GSM,DCS,UMTS,Excel,SQLServer,PRS,TEMSInvestigation,Remedy
OTHERS EuropeanDrivingLicenseB.
Willingtotravel.
CV–PérezDíaz,Gonzalo