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Transit Services Plan DART Forward 2035 Executive Summary SEPTEMBER 2011 PREPARED BY:

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Page 1: Dart Forward 2035 Transit Services Summary

Transit Services PlanDART Forward 2035 Executive SummarySEPTEMBER 2011

PREPARED BY:

Page 2: Dart Forward 2035 Transit Services Summary

All images property of DART, unless otherwise noted

Page 3: Dart Forward 2035 Transit Services Summary

Table of Contents – Page i

ContentsPurpose and Significance ...................................................................................... 1.1

Plan Approach ........................................................................................................ 1.2

Data Driven Plan....................................................................................................................... 1.3

Market ..................................................................................................................................... 1.3

Service ..................................................................................................................................... 1.5

Outreach .................................................................................................................................. 1.6

Guiding Principles .................................................................................................. 1.7

Build a Market-Based Network ................................................................................................. 1.7

Refocus Service Network ........................................................................................................... 1.8

Enhance Customer Experience .................................................................................................. 1.8

Build Financial Sustainability ..................................................................................................... 1.8

2020 Recommendations ........................................................................................ 1.9

Phased Approach ...................................................................................................................... 1.9

Key Elements ........................................................................................................................... 1.9

Year One ............................................................................................................................... 1.10

Year Two ................................................................................................................................ 1.10

Year Three .............................................................................................................................. 1.10

Mid-Term ............................................................................................................................... 1.10

Long-Term .............................................................................................................................. 1.10

Downtown Operations Plan ................................................................................. 1.12

2035 Recommendations ...................................................................................... 1.14

Implementation ................................................................................................... 1.16

Operating Plan Metrics ........................................................................................................... 1.16

Performance Monitoring ......................................................................................................... 1.17

Appendix................................................................................................................ 2.1

List of Appendices ..................................................................................................................... 2.1

Page 4: Dart Forward 2035 Transit Services Summary

Page ii – Table of Contents

FiguresMap 1 – 2035 Population and Employment .............................................................................. 1.3

Map 2 – Weekday Ridership ..................................................................................................... 1.5

Map 3 – DART Forward 2020 Recommendations ..................................................................... 1.11

Map 4 – Recommended Downtown Operations ...................................................................... 1.13

Map 5 – DART Forward 2035 ................................................................................................. 1.15

Figure 1 – Incremental Resources and Costs ............................................................................ 1.16

Figure 2 – Ridership Projections (estimated) ............................................................................ 1.16

Figure 3 – Uses of Tax Levy Increase ........................................................................................ 1.17

Figure 4 - Year One Recommendations ...................................................................................... 2.2

Map 6 - DART Proposed Routes, Year 1 ..................................................................................... 2.3

Figure 5 - Year Two Recommendations ...................................................................................... 2.4

Map 7 - DART Proposed Routes, Year 2 ..................................................................................... 2.5

Figure 6 - Year Three Recommendations .................................................................................... 2.6

Map 8 - DART Proposed Routes, Year 3 ..................................................................................... 2.7

Figure 7 - Mid-Term Recommendations ..................................................................................... 2.8

Map 9 - DART Proposed Routes, Mid-Term ................................................................................ 2.9

Figure 8 - Long-Term Recommendations ................................................................................. 2.10

Map 10 - DART Proposed Routes, 2020 .................................................................................. 2.11

Page 5: Dart Forward 2035 Transit Services Summary

DART Forward 2035 Executive Summary

DART Forward 2035 – Page 1.1

Purpose and Significance Building a better public transit system for Greater Des Moines has long been a top priority for the region’s

leaders, and over the past five years they have taken many definitive steps in that direction. In 2006 they

created the Des Moines Area Regional Transit Authority, the state’s first regional transit authority, out of

the former Metropolitan Transit Authority. In 2008, through much negotiation, they adopted a regionally

equitable funding formula that made possible the expansion of regional transit service. And in 2010, they

kicked off a year-long planning effort to finally give what so many in the region had long been asking for –

a blueprint for building that better public transit system.

The DART Forward 2035 plan is that blueprint.

Not only does the DART Forward 2035 plan provide a long-range vision for what could be, but it offers

the step-by-step directions for delivering the system that the market demands, starting in 2012, as well

as a budgeting plan to put DART on a financially sustainable path. At the heart of the plan are service

recommendations establishing a new transit network. More than a series of independent routes, the

intertwining network will serve thousands more residents by going more places, more often, with quicker

travel times. Key elements of the new transit network include:

Add service in growth areas;

Invest in successful existing service;

Provide faster travel with less wait time;

Offer more transfer points throughout the region, inside and outside downtown;

Strengthen the core network of services;

‘Connect the dots’ with new crosstown services.

The DART Forward 2035 plan is the work not only of DART and the consulting team with Transportation

Management & Design, Inc., but of the people. The combination of data-driven market research and an

extensive public outreach campaign can be seen in the results: A blueprint for building a transit

network that is not only financially sustainable, but one that will be used by thousands

more people. Simply put, the plan puts DART in business not so much of transportation, but of

connections. By connecting communities, we connect opportunities:

Opportunities for Residents

The new transit network will provide residents with more connections to jobs, as well as

shopping, dining and entertainment activities.

Opportunities for a Healthier Environment

Studies show that people who live in communities with high-quality public transportation drive

Page 6: Dart Forward 2035 Transit Services Summary

Transit Services Plan

Page 1.2 – DART Forward 2035

less, exercise more, live longer and are generally healthier than residents in communities that

lack quality public transit.

Opportunities for Economic Development

The expansion of public transit broadens the available workforce for the region’s employers and

small businesses and makes the region more attractive to site selectors.

Opportunities to Drive Our National Reputation

Investing in public transit improves and protects the region’s high quality of life by decongesting

highways and offering affordable alternatives to driving.

The DART Forward 2035 recommendations will occur across three defined phases with a future conceptual

vision for 2035.

Near Term (1-3 years):

Focuses service on key corridors with simplified routing to create increased service frequency,

providing more choices for consumers. Creates faster connections to both downtown and

suburban jobs. Promotes improved community circulation while rationalizing or discontinuing

low-performing services.

Mid-Term (4-6 years):

Builds on short-term success with further network development including improved frequencies

in the urban core. Implements new crosstown service in urban core and western suburbs,

allowing for non-downtown transfer opportunities. Adds additional peak period express trips.

Long-Term (7-10 years):

With network structure largely established, improves frequencies and expands night and

weekend service on selected routes. Adds additional peak and off-peak period express trips.

2035 Concepts:

The DART Forward 2035 recommendations propose additional express routes, community

circulators, and a series of corridors for enhanced service where development and travel-demand

patterns meet a minimum threshold to support productive transit.

Plan ApproachA critical element of the DART Forward 2035 plan was the development of a planning context for the

Greater Des Moines region. A review of existing and future market conditions in combination with analysis

of existing DART service performance and public feedback informed the creation of a plan framework which

guided development of the recommendations.

Page 7: Dart Forward 2035 Transit Services Summary

DART Forward 2035 Executive Summary

DART Forward 2035 – Page 1.3

Data Driven PlanIn order to assess and evaluate current market conditions and DART’s existing services, TMD collected a

wide variety of data about the Greater Des Moines metropolitan area and the DART system. Data and

reports reviewed included 2000 census data, population and employment projections from Des Moines

Area Metropolitan Planning Organization (DMAMPO), travel demand data from Iowa Department of

Transportation (IDOT), system-wide ridership counts (collected in Fall 2010), on-board survey (collected in

Fall 2010), as well as previous studies provided by DART.

MarketAn assessment of the market for transit in Greater Des Moines provided a market context for the DART

system in addition to identifying opportunities for DART to increase system ridership. Understanding of the

new regional development paradigm and emerging regional growth patterns will better position DART to

capture additional ridership potential for transit service.

Key findings of the Market Assessment include:

Growth

The Des Moines metro area is projected to grow significantly in the 2010 – 2035 time frame in

terms of population and employment. The area benefits from a vibrant downtown, growing

employment centers and significant infrastructure investments. However, a majority of the DART

service area contains development patterns and population or employment densities that pose a

significant challenge to the development of a sustainable transit network.

Euclid Ave

University Ave

Delaw

are A

ve

Anke

ny B

lvd

1st St

Oralabor Rd

Mer

le Ha

y Rd

63rd

St

Hubbell Ave

14th

St

Bondurant

Des Moines

West Des Moines

Urbandale

JohnstonGrimes

Clive

Norwalk

Ankeny

PleasantHill

Altoona

Carlisle

WindsorHeights

9th S

t

70th

St

5th S

t

Hull Ave

6th D

r

India

nola

Ave

26th

St

38th

St

Beav

er D

r

Easton Blvd

50th

St

Aurora Ave

30th

St

Dean Ave

Army Post Rd

8th S

t

Army Post Rd

Dixo

n St

2nd S

t

62nd Ave

22nd

St

Scott Ave

NE 46

th St

6th S

t

Beaver Ave

S Jam

es St

66th Ave

33rd

St

62nd Ave

Park Ave

Maffitt Lake Rd

14th

St

Raccoon River Dr

Hartford Ave

Fuller Rd

E Pine Ave

46th

St

Sout

h Un

ion

St

Guthrie Ave

Meredith Dr

Porter Ave

University Ave

29th

St

42nd

St

Ashworth Rd

Corn

ell St

Willi

ams S

t

19th

St

Easter Lake Dr

Martin Luther King Jr Pkwy

Railroad Ave

County Line Rd

Hickman Rd

Urbandale Ave

55th

St

88th

St

Echo Valley Dr

George Flagg Pkwy

22nd

St

Madison Ave

Polk

Blvd

N Ja

mes

St

Jord

an C

reek

Pkwy

54th Ave

S Oril

la Rd

Toni Dr

Vine St

30th

St

Franklin Ave

29th

St

Bell Ave

100t

h St

56th

St

NW 12

8th S

t

Broadway Ave

Parkridge Ave

Swanson Blvd

Valle

y Wes

t Dr

Mer

le Ha

y Rd

Saylor Rd

Berwick Dr

26th

St

S 42n

d St

86th

St

30th

St

56th

St

12th

St

Morningstar Dr Aurora Ave

60th St

Mills Civic Pkwy

S 22n

d St

Mckinley Ave

68th

St

E Watrous AveBooneville Rd

54th Ave

58th Ave

22nd

St

70th Ave

29th

St

48th

St

72nd

St

S Oril

la Rd

Delaw

are A

ve

Douglas Pkwy

Evergreen Ave

Watrous Ave

70th Ave

S 60t

h St

46th Ave

Maury St

Fleur

Dr

WX8 0Z

WX532Z

WX3 5Z

_6 9̀

_6̀ _6 5̀

WX8 0Z

WX3 5Z

WX8 0Z

_6̀WX532Z

_6 9̀

_6 5̀

_6 5̀

ST5ST5

ST141

ST44

ST361

ve

Ingersoll Ave

Mar

tin Lu

ther

King

Jr Pk

wy

Martin Luther King Jr Pkwy

3rd S

t

2nd A

ve

6th A

ve

9th S

t

7th S

t

Locust StGrand Ave

Court Ave

2nd Ave

Walnut St

15th

St 6th St

8th St

5th A

ve

High St

10th St

Fleur

Dr 12th St

Woodland Ave

P

3rd St

Keosauqua Way

7th St

9th St

5th St

Crocker St

E University Ave

14th

St

WX532Z

Downtown Des Moines

0 0.25 0.5Miles

WX3 5Z

WX8 0Z

ST5

ST5

ST82

ST82

_6̀_6̀

_6 9̀

ST514

DART Transit Network

° 0 1 2Miles

Population & Employment Density - Year 2035

per Acre

Source: DMAMPO

Population

More than 60

40 - 60

20 - 40

10 - 20

Less than 10

Employment

Map 1 – 2035 Population and Employment

Page 8: Dart Forward 2035 Transit Services Summary

Transit Services Plan

Page 1.4 – DART Forward 2035

Challenge of Auto-Centricity and Low Density

The existing pattern of low-density, auto-centric development along non-linear corridors is

projected to continue through the 2035 period, which presents a long-term challenge to the

development of traditional transit service throughout the DART service area. These development

patterns, paired with commute-focused downtown transit trips and an oversaturation of

downtown parking, indicate limited transit opportunities both presently and in the future.

Transit and Land Use

Transit planning must be woven into land use planning and community development.

Sustainable land use transit development strategies should be adopted and implemented to help

reorient current land uses while ensuring future developments more greatly focus around transit.

Expanding the Market

The greatest additional ridership potential in the DART service area is on linear transit-supportive

corridors with currently productive transit service. A secondary source of potential ridership

demand exists in commute related demand to key employment centers in the region. Addressing

specific ridership potential in DART’s service area will require market-tailored transit solutions.

Page 9: Dart Forward 2035 Transit Services Summary

DART Forward 2035 Executive Summary

DART Forward 2035 – Page 1.5

ServiceThe Service Evaluation provided comprehensive analysis of the DART network prior to February 2011, with

separate analyses of fixed-route and on-call services, in order to identify opportunities to increase ridership

and revenue for DART, while preparing for expanded service options should new opportunities arise.

Key findings of the Service Evaluation include:

Existing System

As land use, development, and employment patterns have shifted in the region, much of the

DART system has remained relatively unchanged. Local and shuttle bus service is largely focused

on key destinations within the service area including downtown Des Moines. Express service is

also focused on destinations, providing peak-period, limited-stop service to major employment

centers throughout the service area. On-call service supports the fixed-route network, by

providing non-fixed-route, point-deviation, and route-deviation service to suburban communities

with limited demand for transit.

Existing Ridership

Local routes carry a majority of system-wide ridership, with more than 66 percent of boarding

activity concentrated in downtown and central Des Moines. Midday ridership is equivalent to

only 68 percent of the combined peak period ridership. Service should be closely examined and

changes made to attract new midday ridership.

Euclid Ave

University Ave

Delaw

are A

ve

Anke

ny B

lvd

1st St

Oralabor Rd

Mer

le Ha

y Rd

63rd

St

Hubbell Ave

14th

St

Bondurant

Des Moines

West Des Moines

Urbandale

JohnstonGrimes

Clive

Norwalk

Ankeny

PleasantHill

Altoona

Carlisle

WindsorHeights

9th S

t

70th

St

5th S

t

Hull Ave

6th D

r

India

nola

Ave

26th

St

38th

St

Beav

er D

r

Easton Blvd

50th

St

Aurora Ave

30th

St

Dean Ave

Army Post Rd

8th S

t

Army Post Rd

Dixo

n St

2nd S

t

62nd Ave

22nd

St

Scott Ave

NE 46

th St

6th S

t

Beaver Ave

S Jam

es St

66th Ave

33rd

St

62nd Ave

Park Ave

Maffitt Lake Rd

14th

St

Raccoon River Dr

Hartford Ave

Fuller Rd

E Pine Ave

46th

St

Sout

h Un

ion

St

Guthrie Ave

Meredith Dr

Porter Ave

University Ave

29th

St

42nd

St

Ashworth Rd

Corn

ell St

Willi

ams S

t

19th

St

Easter Lake Dr

Martin Luther King Jr Pkwy

Railroad Ave

County Line Rd

Hickman Rd

Urbandale Ave

55th

St

88th

St

Echo Valley Dr

George Flagg Pkwy

22nd

St

Madison Ave

Polk

Blvd

N Ja

mes

St

Jord

an C

reek

Pkwy

54th Ave

S Oril

la Rd

Toni Dr

Vine St

30th

St

Franklin Ave

29th

St

Bell Ave

100t

h St

56th

St

NW 12

8th S

t

Broadway Ave

Parkridge Ave

Swanson Blvd

Valle

y Wes

t Dr

Mer

le Ha

y Rd

Saylor Rd

Berwick Dr

26th

St

S 42n

d St

86th

St

30th

St

56th

St

12th

St

Morningstar Dr Aurora Ave

60th St

Mills Civic Pkwy

S 22n

d St

Mckinley Ave

68th

St

E Watrous AveBooneville Rd

54th Ave

58th Ave

22nd

St

70th Ave

29th

St

48th

St

72nd

St

S Oril

la Rd

Delaw

are A

ve

Douglas Pkwy

Evergreen Ave

Watrous Ave

70th Ave

S 60t

h St

46th Ave

Maury St

Fleur

Dr

WX8 0Z

WX532Z

WX3 5Z

_6 9̀

_6̀ _6 5̀

WX8 0Z

WX3 5Z

WX8 0Z

_6̀WX532Z

_6 9̀

_6 5̀

_6 5̀

ST5ST5

ST141

ST44

ST361

ve

Ingersoll Ave

Mar

tin Lu

ther

King

Jr Pk

wy

Martin Luther King Jr Pkwy

3rd S

t

2nd A

ve

6th A

ve

9th S

t

7th S

t

Locust StGrand Ave

Court Ave

2nd Ave

Walnut St

15th

St 6th St

8th St

5th A

ve

High St

10th St

Fleur

Dr 12th St

Woodland Ave

P

3rd St

Keosauqua Way

7th St

9th St

5th St

Crocker St

E University Ave

14th

St

WX532Z

Downtown Des Moines

0 0.25 0.5Miles

WX3 5Z

WX8 0Z

ST5

ST5

ST82

ST82

_6̀_6̀

_6 9̀

ST514

DART Transit Network

° 0 1 2Miles

Weekday Boardings

Total BoardingsPer Stop

Source: Fall 2010 Manual Ridecheck

10

50

100

250

500

1,000

Map 2 – Weekday Ridership

Page 10: Dart Forward 2035 Transit Services Summary

Transit Services Plan

Page 1.6 – DART Forward 2035

Productivity

Overall system-wide average productivity is moderate. The most productive routes and route

segments in the system should become the focus of future investment. Service investment

should focus on key corridors and activity centers with sufficient intensity to support productive

transit services. Investment in key corridors will expand productivity and revenue generation

while benefiting a majority of customers.

Service Levels and Delivery

DART’s service delivery suffers from complex routing, infrequent service on a majority of trips,

and low schedule reliability. Simplification, increased “spontaneous use” frequencies, and faster,

more consistent travel time are key areas of focus moving forward.

Transfers

Most transfer activity occurs in downtown, with a strong south to northwest movement pattern.

Through-riders make up a minority of DART customers downtown, suggesting that the separate

route segments on either side of downtown largely operate as independent routes.

Financial

With the system farebox recovery ratio at 22 percent, DART should continue to work to increase

financial sustainability through rationalizing low-performing routes and route segments.

On-Calls

Local On-Calls, as a group, carry more passengers than Regional On-Calls. Ankeny, Urbandale

Zone 3, and Urbandale Zone 4 represent the three strongest routes in terms of ridership

and account for 40 percent of total On-Call ridership. Targeting investment toward the top

performing On-Calls will provide the maximum benefit to the largest number of riders. Overall,

Regional On-Calls are far more costly, indicating that they may be traveling longer distances and

attracting much lower ridership. Routes that demonstrate poor financial sustainability must be

closely evaluated, while balancing the need to provide residents access to the transit system.

OutreachPublic participation played a key role in development and review of the DART Forward 2035 plan. DART

received comments and suggestions from nearly 1,500 citizens during two rounds of public meetings held

throughout the metro area and through an online survey. The April 2011 public meetings, in conjunction

with the online survey, collected more than 1,300 comments. The July 2011 public meetings generated

attendance in excess of 200 individuals and collected more than 160 comments. Input from elected officials

and business leaders was also incorporated into the recommendations.

Page 11: Dart Forward 2035 Transit Services Summary

DART Forward 2035 Executive Summary

DART Forward 2035 – Page 1.7

Initial Outreach (April 2011)

An initial round of outreach developed three key investment strategies which informed the development of

the service recommendations: Serve more places, make travel quicker, and increase frequency. Additionally,

the first round of outreach identified the important role of the DART Forward 2035 plan to support

economic development, a healthier environment, and opportunities for regional connections.

Recommendations Outreach (July 2011)

An additional seven public outreach meetings were held region-wide in July 2011. The outreach shared

details of the recommendations and collected feedback. Most participants of the public input sessions

received the DART Forward 2035 plan positively. There was general support for the plan vision and key

improvements including more frequent service, faster and more direct service, non-downtown focused

service, and service to new areas. Customers who would be potentially negatively impacted by proposed

changes showed concern. Participants frequently inquired as to the timing of the proposed changes,

suggesting that DART should take steps to carefully and regularly communicate with the public as

changes occur.

Guiding PrinciplesThe guiding principles synthesize analysis of market conditions and service performance together with

the input of the community and stakeholder outreach process. The following adopted principles guided

development of the plan recommendations:

Build a Market-Based NetworkMatch Services to Markets

Service levels should be consistent with the market demand for transit service. Additionally,

transit needs to be competitive with other travel modes.

Enhance Service Along Key Corridors

Investment in additional frequency should occur along transit-conducive corridors.

Linear corridors with a mix of uses support productive transit and advance sustainable

community goals.

Introduce/Expand Service

New Rapid service on University and Ingersoll Avenues between 42nd Street and downtown.

Expanded express network with opportunities for reverse commute travel. New crosstown

services to develop network functionally.

Page 12: Dart Forward 2035 Transit Services Summary

Transit Services Plan

Page 1.8 – DART Forward 2035

Grow Ridership

Market-focused services with appropriate frequencies will attract new riders and increases

patronage by current customers.

Refocus Service NetworkSimplify Route Structure

Streamline and consolidate existing routes into a more efficient and effective network. Increased

simplicity will make the system easier to understand and use.

Focus Service Investment

Investment should occur along key corridors and regional activity centers.

Build a Multi-hub System

Link customers to DART’s family of services (fixed-route, on-calls, shuttles, express, vanpool).

Leverage capital investment to improve customer experience.

Enhance Customer ExperienceCreate a Faster Travel Experience

Create spontaneous-use frequencies (15 minutes or better) and streamline routes along key

corridors to reduce customer wait times.

Leverage Technology

Utilize bus monitoring to communicate real-time service information to customers. Implement

delay-reduction strategies.

Build Financial SustainabilityUse Resources Effectively

Establish performance and productivity standards. Design efficiency into route network. Focus

resources where transit is most competitive

Build Advocacy

Encourage increased investment in public mobility and development of sustainable

transit communities.

Grow Ridership

Additional ridership increases farebox revenues.

Restructure On-Call Services

Page 13: Dart Forward 2035 Transit Services Summary

DART Forward 2035 Executive Summary

DART Forward 2035 – Page 1.9

2020 RecommendationsThe DART Forward 2035 recommendations through year 2020 put forward a clear vision for creating

a regional transit system in the Greater Des Moines area. The improvements will allow DART to serve a

greater number of customers by going more places, more often, with quicker travel times.

Phased ApproachThe 2020 Recommendations are phased across a 10-year timeframe to allow for a measured and

manageable implementation process. The phasing of the recommendations was determined by evaluating

and weighing the following criteria/considerations:

Customer benefits and impacts

Consistency with framework and guiding principles

Development of appropriate market conditions

Consistency with phasing of related recommendations

Key Elements Increased Frequencies

Higher-frequency service provides the customer with more choices and allows customers to use

the DART system with less reliance on schedules. Spontaneous-use frequencies (15 minutes or

better) generate additional ridership and create a faster travel experience for customers.

Rapid

High-frequency, high-capacity, and high-quality service uses transit priority measures to speed

travel times. Stop spacing is typically greater than local bus with enhanced service characteristics

intended to emulate the passenger experience of arterial rail transit.

Crosstown

Conventional bus service, operates on a timetable following a pre-set route with identified stops

that typically operate as part of a wider network of integrated routes. Crosstown routes do not

travel through downtown, creating opportunities for non-downtown transfers.

Flex Routes

Flex routes follow a specific alignment arriving at time points on a specified schedule. Passengers

may board the service at stops along the alignment without a prearranged appointment or may

request a pick-up/drop-off within a specified distance of the route alignment. Transitioning to

flex routes will increase service capacity, availably, and predictability.

Page 14: Dart Forward 2035 Transit Services Summary

Transit Services Plan

Page 1.10 – DART Forward 2035

Year One Year one of DART Forward 2035 begins the process of realigning transit service levels to more closely

match market conditions. The first year of DART Forward 2035 includes significant restructuring of route

alignments, targeted frequency improvements, and discontinuation of poorly performing services.

Year TwoAfter the significant changes that occur in year one, the next year focuses on additional targeted frequency

and service improvements while allowing customers to adjust to the realigned system.

Year ThreeThe third year of the DART Forward 2035 plan completes the realignment and investment in

express services and establishes the University/Ingersoll loop as an all-day, spontaneous-use, transit-

oriented corridor.

Mid-TermRecommendations in the mid-term phase (years 4-6) build on successes of the near term with further

network development and investment. The urban core will experience improved frequencies, new crosstown

service in urban core and western suburbs will begin operation, and additional peak period express trips will

be added.

Long-TermThe recommendations in the long-term phase (years 7-10) strengthen the functionality of the established

network by investing in additional spontaneous-use frequencies and adding additional express trips. Prior

to implementation of long-term recommendations, review should occur based on evolution of the planning

context and market conditions of the region.

For additional detail on the phasing of recommendations please see tables and maps in the appendix.

Page 15: Dart Forward 2035 Transit Services Summary

DART Forward 2035 Executive Summary

DART Forward 2035 – Page 1.11

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l Ave

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Ave

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Map 3 – DART Forward 2020 Recommendations

Page 16: Dart Forward 2035 Transit Services Summary

Transit Services Plan

Page 1.12 – DART Forward 2035

Downtown Operations PlanA downtown-operations plan ensures coordination between all DART services serving downtown.

The plan is an important element of the 2020 Recommendations to ensure consistent and efficient

downtown circulation.

The downtown-operations plan accommodates the completion of DART Central Station in 2012 by

realigning downtown route circulation. Routes destined for DART Central Station will enter downtown

from a variety of streets and begin consolidating onto key downtown one-way street pairs. Eventually, all

approaching routes will flow into DART Central Station, south of Cherry Street between 6th Avenue and

7th Street.

Page 17: Dart Forward 2035 Transit Services Summary

DART Forward 2035 Executive Summary

DART Forward 2035 – Page 1.13

Mul

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h St

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Map 4 – Recommended Downtown Operations

Page 18: Dart Forward 2035 Transit Services Summary

Transit Services Plan

Page 1.14 – DART Forward 2035

Local Routes

Local operations within downtown will generally be consolidated into pairs of one-way streets logically

consistent with the direction the routes enter downtown.

Express Routes

Express services in downtown have been realigned to prioritize directness of travel to key stops while

minimizing unnecessary circulation. “Unlimited Access” usage data formed the base for the routing

decisions for specific routes to provide the majority of customers the most direct travel experience to

major employers. Most expresses do not directly interface with DART Central Station to limit time spent in

downtown and speed travel.

LINK and D-Line Operations

Both the LINK and D-Line alignments provide frequent and targeted downtown circulation. The D-Line will

continue operations on Grand Avenue and Locust Street, with extended service to the State Capitol all day,

providing connections to and from the network. The LINK will be reconfigured to better connect Center

Street Parking with the Iowa Events Center, Wells Fargo Arena and downtown hotels.

2035 RecommendationsThe 2035 Recommendations are long-range planning concepts that build on the 2020 network. As growth

and development warrant, additional investment in the established network should occur through additional

span and service frequency. Implementation of additional services beyond those included in the 2020

Recommendations should occur where development and travel demand patterns meet a minimum threshold

to support productive transit.

The DART Forward 2035 plan proposes additional express routes, community circulators, and a series

of corridors for enhanced service where development and travel demand patterns meet a minimum

threshold to support productive transit. Given the long-range nature of the concepts, periodic review and

adjustment of the concept is recommended to ensure the concepts continue to accommodate anticipated

regional growth.

Page 19: Dart Forward 2035 Transit Services Summary

DART Forward 2035 Executive Summary

DART Forward 2035 – Page 1.15

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rous

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Map 5 – DART Forward 2035

Page 20: Dart Forward 2035 Transit Services Summary

Transit Services Plan

Page 1.16 – DART Forward 2035

Implementation

Operating Plan MetricsCost

Ridership

Levy Implications

The exact levy for each year of the plan will be determined each year as part of DART’s annual budget

process. Besides the service-level increases recommended as part of the DART Forward 2035 plan, the levy

rate will take into account losses in revenue to maintain existing operations, loss in revenue due to declining

taxable property valuations, as well as increasing funds for DART’s capital program.

Levy Rate Increase for Year 1 to Year 5 of Plan:

Year 1 – $0.10 to $0.17 per $1,000 of taxable valuation

Year 2 – $0.08 to $0.12 per $1,000 of taxable valuation

Year 3 – $0.08 to $0.12 per $1,000 of taxable valuation

Year 4 – $0.08 to $0.12 per $1,000 of taxable valuation

Year 5 – $0.08 to $0.12 per $1,000 of taxable valuation

The levy rate impact beyond the first five years of the plan will depend on growth in taxable property

valuation within the region; this will be revisited within the first two years of implementation of the plan to

determine strategies moving forward.

Figure 1 – Incremental Resources and Costs

Annual Impacts Short-Term Years 1 to 3

Mid-Term Years 4 to 6

Long-Term Years 7 to 10

Incremental Service Hours 47,080 61,022 20,585

Incremental Service Miles 488,819 777,637 212,529

Total Incremental Service Cost $3,115,336 $4,944,623 $1,659,666

Figure 2 – Ridership Projections (estimated)

Annual Summary with System Level Growth Factor Current Short-Term

FY2015Mid-Term FY2018

Long-Term FY2022

Weekday 4,628,000 5,353,000 6,073,000

Saturday 198,000 287,000 350,000

Sunday 173,000 260,000 331,000

Total 3,742,000 4,997,000 5,896,000 6,745,000 Percentage Change – 33.5% 18.0% 14.4%

Page 21: Dart Forward 2035 Transit Services Summary

DART Forward 2035 Executive Summary

DART Forward 2035 – Page 1.17

Performance MonitoringIn order to ensure continued progress toward the objectives and guiding principles of the DART Forward

2035 plan, the implementation phase will require close and systematic monitoring of service performance

and delivery. Service standards define a policy-level set of evaluation metrics which serve as a management

tool to assess the efficiency, effectiveness, and quality of service delivered. Monitoring productivity and

financial effectiveness supports DART’s objective of building long-term financial sustainability and a

market-based network. Service standards define benchmarks to inform decision-making on existing and

future services.

On a quarterly basis, both route-level and segment-level reporting should occur for all Key Performance

Indicators. On an annual basis, as part of the annual service development process, additional evaluation and

remedial actions are recommended for services not meeting or exceeding standards. At staff’s discretion,

interim action may be taken at the time of quarterly reports.

$0.00

$0.05

$0.10

$0.15

$0.20

FY2013 FY2014 FY2015 FY2016 FY2017

Increase Capital Plan Contribution

2035 Service Recommendations

Loss in Taxable Valuation

Existing Operations

Figure 3 – Uses of Tax Levy Increase

USES OF TAX LEVY INCREASE

Page 22: Dart Forward 2035 Transit Services Summary

Transit Services Plan

Page 1.18 – DART Forward 2035

THIS PAGE LEFT BLANK INTENTIONALLY

Page 23: Dart Forward 2035 Transit Services Summary

Appendix – Page 2.1

AppendixList of AppendicesYear One Recommendation

DART Proposed Routes, Year 1

Year Two Recommendations

DART Proposed Routes, Year 2

Year Three Recommendations

DART Proposed Routes, Year 3

Mid-Term Recommendations

DART Proposed Routes, Mid-Term

Long-Term Recommendations

DART Proposed Routes, 2020

Page 24: Dart Forward 2035 Transit Services Summary

Transit Services Plan

Page 2.2 – Appendix

Year One Recommendations

Existing Route Proposed Route Modification

1 1 Fairgrounds Improve Frequency 3 North 15 Highland/Oak Park Restructure Alignment 3 West 3 University Restructure Alignment

3/11 60 University/Ingersoll New Service 4 East 4 East 14th Restructure Alignment 4 West 14 M.L. King/Beaver Restructure Alignment

5 5 - Restructure Alignment and Discontinue Midday Service

6 North 16 West 9th-Douglas Restructure Alignment and Improve Frequency

6 South 6 Indianola-Lacona/SE 5th/SE 14th

Restructure Alignment and Improve Frequency

7 North 17 Hubbell/Altoona Restructure Alignment 7 South 7 SW 9th-Fort Des

Moines Restructure Alignment

8 East - - Discontinue Service 8 West 8 SW 14th/

Fleur/Havens Restructure Alignment and Discontinue Midday Service

11 11 Valley Junction-Ingersoll

Restructure Alignment and Discontinue Midday Service

71 - Discontinue

42 42 D-Line Extend Alignment DMACC - - Restructure Alignment

90 - - Discontinue 91 91 Johnston/Merle Hay

Express Restructure Alignment

92 92 Urbandale Express Restructure Alignment and Improve Frequency

93 93 NW 86th/ Grimes Express

Restructure Alignment and Improve Frequency

96 96 E.P. True Express Restructure Alignment and Improve Frequency

98 98 Ankeny Express Restructure Alignment and Improve Frequency

Clive On Call - - Discontinue (See Route 92) Urbandale On

Call 73 Urbandale Flex Route Restructure Alignment and

Improve Frequency WDM On Call 72 West Des Moines

Flex Route Restructure Alignment and

Improve Frequency NEW 52 Downtown/West

Valley/West Des Moines

New Service

Figure 4 - Year One Recommendations

Page 25: Dart Forward 2035 Transit Services Summary

DART Forward 2035 Executive Summary

Appendix – Page 2.3

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ry S

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ake

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inle

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alia

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34th Ave

Was

hing

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glas

Ave

E 18th St

68th St

2nd

St N

W

Coun

ty L

ine

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SE 64th St

14th Ave SE

17th Ave

128th St

86th St

46th

Ave

54th

Ave

SE 6

th A

ve

72nd St

Delaware Ave

1st Ave S

54th

Ave

100th St

Wat

rous

Ave

56th St

29th St

48th St

Fleur Dr

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Map 6 - DART Proposed Routes, Year 1

Page 26: Dart Forward 2035 Transit Services Summary

Transit Services Plan

Page 2.4 – Appendix

Year Two Recommendations

Existing Route Proposed Route Modification

3/11 60 University/Ingersoll Improve Frequency

13 13 SE Park Ave Circulator

Restructure Alignment

91 91 Johnston/Merle Hay

Express Improve Frequency

99 99 Altoona Express Restructure Alignment and

Improve Frequency Des Moines East On Call

Des Moines East On Call

Discontinue

Urbandale On Call

73 Urbandale Flex Route Improve Frequency

Ankeny On Call - Ankeny On Call Discontinue

NEW 74 Ankeny Flex Route Restructure Alignment and

Improve Frequency

Figure 5 - Year Two Recommendations

Page 27: Dart Forward 2035 Transit Services Summary

DART Forward 2035 Executive Summary

Appendix – Page 2.5

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31st St

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Mer

edit

h D

r

29th St

42nd St

Cornell St

19th St

Williams St

East

er L

ake

Dr

McK

inle

y Av

e

SE 36th St

Vand

alia

Rd

State St

Delaware Ave

King

man

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oad

Ave

Irvinedale Dr

Jordan Creek Pkwy

Hic

kman

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anda

le A

ve

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Ave

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55th St

Aur

ora

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agg

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W

Mad

ison

Ave

NE

70th

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86th St

Bell

Ave

Adv

entu

rela

nd D

r

60th St

35th St

60th

Ave

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ridg

e A

ve

Swan

son

Blvd

Merle Hay Rd

Saylor Rd

Ord

nanc

e Rd

NW Urbandale Dr

Mag

azin

e Rd

4th St

12th St

34th Ave

Was

hing

ton

Ave

Dou

glas

Ave

E 18th St

68th St

2nd

St N

W

Coun

ty L

ine

Rd

SE 64th St

14th Ave SE

17th Ave

128th St

86th St

46th

Ave

54th

Ave

SE 6

th A

ve

72nd St

Delaware Ave

1st Ave S

54th

Ave

100th St

Wat

rous

Ave

56th St

29th St

48th St

Fleur Dr

UV1

UV6

WX 80 Z WX 35 Z_6̀

_65̀

WX 80 Z

WX 35 Z

WX 80 Z

_6̀WX 532 Z

WX 35 Z

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UV15

UV16

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UV17

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UV5 2UV60 UV60

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UV9 2

UV9 2

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UV93UV9 4

UV9 4UV95

UV95

UV96

UV96

UV98

UV98

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osed

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nges

Onl

y

Map 7 - DART Proposed Routes, Year 2

Page 28: Dart Forward 2035 Transit Services Summary

Transit Services Plan

Page 2.6 – Appendix

Year Three Recommendations

Existing Route Proposed Route Modification

3/11 60 University/Ingersoll Improve Frequency

94 94 Westown Express Restructure Alignment and

Improve Frequency

91 91 Johnston/Merle Hay

Express Add Midday Service

95 95 Vista Express Restructure Alignment and

Improve Frequency

Figure 6 - Year Three Recommendations

Page 29: Dart Forward 2035 Transit Services Summary

DART Forward 2035 Executive Summary

Appendix – Page 2.7

W

WW

W

W

W

W

W

W

WW

W

W

W

W

W

W

W

W

W

W

W

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Ankeny Blvd

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labo

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Ash

wor

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d

Mills Civic Pk

wy

Gra

nd A

ve

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Ever

gree

n Av

e

Indianola Ave

Uni

vers

ity

Ave

2nd Ave

Beaver Ave

2 W

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5th St

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l Ave

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9th St

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Ave

6th Dr

Indianola Ave

1st

St

38th St

Fore

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ve

East

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lvd

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ora

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Beaver Ave

30th StD

ean

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8th St

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y Po

st R

d

Arm

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d

Dixon St

Grand Ave

22nd St

50th St

Scot

t A

ve

SE 72nd St

9th St

Uni

vers

ity

Ave

6th St

Inge

rsol

l Ave

S 35th St

33rd St

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Ave

62nd

Ave

SW 14th St

42nd St

Har

tfor

d A

ve

Oak

woo

d D

r

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Mau

ry S

t

46th St

31st St

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Mer

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r

29th St

42nd St

Cornell St

19th St

Williams St

East

er L

ake

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McK

inle

y Av

e

SE 36th St

Vand

alia

Rd

State St

Delaware Ave

King

man

Blv

d

Railr

oad

Ave

Irvinedale Dr

Jordan Creek Pkwy

Hic

kman

Rd

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anda

le A

ve

66th

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ora

Ave

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e Fl

agg

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St S

W

Mad

ison

Ave

NE

70th

Ave

86th St

Bell

Ave

Adv

entu

rela

nd D

r

60th St

35th St

60th

Ave

Park

ridg

e A

ve

Swan

son

Blvd

Merle Hay Rd

Saylor Rd

Ord

nanc

e Rd

NW Urbandale Dr

Mag

azin

e Rd

4th St

12th St

34th Ave

Was

hing

ton

Ave

Dou

glas

Ave

E 18th St

68th St

2nd

St N

W

Coun

ty L

ine

Rd

SE 64th St

14th Ave SE

17th Ave

128th St

86th St

46th

Ave

54th

Ave

SE 6

th A

ve

72nd St

Delaware Ave

1st Ave S

54th

Ave

100th St

Wat

rous

Ave

56th St

29th St

48th St

Fleur Dr

UV1

UV6

WX 80 Z WX 35 Z_6̀

_65̀

WX 80 Z

WX 35 Z

WX 80 Z

_6̀WX 532 Z

WX 35 Z

_6̀

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te

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WX 532 ZUV3

UV3

UV4

UV4

UV6

UV7

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UV13

UV14

UV14

UV15

UV16

UV16UV17

UV17

UV17

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UV5 2UV60 UV60

UV7 4

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UV9 2

UV9 2

UV93

UV93UV9 4

UV9 4UV95

UV95

UV96

UV96

UV98

UV98

UV99

UV99

UV99

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UV7 2

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te 9

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oos

e

ee

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n

Map 8 - DART Proposed Routes, Year 3

Page 30: Dart Forward 2035 Transit Services Summary

Transit Services Plan

Page 2.8 – Appendix

Mid-Term Recommendations

Existing Route Proposed Route Modification

3/11 60 University/Ingersoll Improve Frequency 4 East 4 East 14th Improve Frequency 4 West 14 M.L. King/Beaver Improve Frequency

91 91 Johnston/Merle Hay

Express Improve Frequency

92 92 Urbandale Express Improve Frequency

93 93 NW 86th/ Grimes

Express Improve Frequency

94 94 Westown Express Improve Frequency 95 95 Vista Express Improve Frequency 96 96 E.P. True Express Improve Frequency 98 98 Ankeny Express Improve Frequency 99 99 Altoona Express Improve Frequency

NEW 50 Douglas/Euclid

Crosstown New Service

NEW 51 Douglas/86th/

University Crosstown New Service

Figure 7 - Mid-Term Recommendations

Page 31: Dart Forward 2035 Transit Services Summary

DART Forward 2035 Executive Summary

Appendix – Page 2.9

W

WW

W

W

W

W

W

W

WW

W

W

W

W

W

W

W

W

W

W

W

W

toon

ie

inso

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Ankeny Blvd

Ora

labo

r Rd

Ash

wor

th R

d

Mills Civic Pk

wy

Gra

nd A

ve

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Ever

gree

n Av

e

Indianola Ave

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vers

ity

Ave

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2 W

est D

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ve

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Indianola Ave

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ve

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lvd

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ora

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ve

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ve

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Uni

vers

ity

Ave

6th St

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rsol

l Ave

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33rd St

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Ave

62nd

Ave

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42nd St

Har

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d A

ve

Oak

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d D

r

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ry S

t

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31st St

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Mer

edit

h D

r

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42nd St

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19th St

Williams St

East

er L

ake

Dr

McK

inle

y Av

e

SE 36th St

Vand

alia

Rd

State St

Delaware Ave

King

man

Blv

d

Railr

oad

Ave

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Jordan Creek Pkwy

Hic

kman

Rd

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anda

le A

ve

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ora

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e Fl

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ison

Ave

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rela

nd D

r

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35th St

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Ave

Park

ridg

e A

ve

Swan

son

Blvd

Merle Hay Rd

Saylor Rd

Ord

nanc

e Rd

NW Urbandale Dr

Mag

azin

e Rd

4th St

12th St

34th Ave

Was

hing

ton

Ave

Dou

glas

Ave

E 18th St

68th St

2nd

St N

W

Coun

ty L

ine

Rd

SE 64th St

14th Ave SE

17th Ave

128th St

86th St

46th

Ave

54th

Ave

SE 6

th A

ve

72nd St

Delaware Ave

1st Ave S

54th

Ave

100th St

Wat

rous

Ave

56th St

29th St

48th St

Fleur Dr

UV1

UV6

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_65̀

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WX 35 Z

WX 80 Z

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UV14

UV15

UV16

UV16UV17

UV17

UV17UV50

UV50UV50

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UV5 1

UV5 2UV5 2UV5 2

UV5 2UV60 UV60

UV7 4

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UV9 2

UV9 2

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UV93UV9 4

UV9 4UV95

UV95

UV96

UV96

UV98

UV98

UV99

UV99

UV99

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UV7 2

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Prop

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Map 9 - DART Proposed Routes, Mid-Term

Page 32: Dart Forward 2035 Transit Services Summary

Transit Services Plan

Page 2.10 – Appendix

Long-Term Recommendations

Existing Route Proposed Route Modification

4 East 4 East 14th Improve Frequency 4 West 14 M.L. King/Beaver Improve Frequency

91 91 Johnston/Merle Hay

Express Improve Frequency

92 92 Urbandale Express Improve Frequency

93 93 NW 86th/ Grimes

Express Improve Frequency

96 96 E.P. True Express Improve Frequency NEW 97 Carlisle Express New Service

98 98 Ankeny Express Improve Frequency 99 99 Altoona Express Improve Frequency

NEW 74 Ankeny Flex Route Improve Frequency

NEW 50 Douglas/Euclid

Crosstown Improve Frequency

NEW 51 Douglas/86th/

University Crosstown Improve Frequency

NEW 52 Downtown/West Valley/West Des

Moines Improve Midday Frequency

Figure 8 - Long-Term Recommendations

Page 33: Dart Forward 2035 Transit Services Summary

DART Forward 2035 Executive Summary

Appendix – Page 2.11

W

WW

W

W

W

W

W

W

WW

W

W

W

W

W

W

W

W

W

W

W

W

W

W

toon

ie

inso

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Ankeny Blvd

Ora

labo

r Rd

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th R

d

Mills Civic P

kwy

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ve

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Ever

gree

n Av

e

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vers

ity

Ave

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2 W

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l Ave

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th A

ve

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Ave

6th Dr

Indianola Ave

1st

St

38th St

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st A

ve

East

on B

lvd

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ora

Ave

Beaver Ave

30th St

Dea

n A

ve

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y Po

st R

d

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y Po

st R

d

Dixon St

Grand Ave

22nd St

50th St

Scot

t A

ve

SE 72nd St

9th St

Uni

vers

ity

Ave

6th St

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rsol

l Ave

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33rd St

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Ave

62nd

Ave

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42nd St

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tfor

d A

ve

Oak

woo

d D

r

SE 68th St

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ry S

t

46th St

31st St

South Union St

Mer

edit

h D

r

29th St

42nd St

Cornell St

19th St

Williams St

East

er L

ake

Dr

McK

inle

y Av

e

SE 36th St

Vand

alia

Rd

State St

Delaware Ave

King

man

Blv

d

Railr

oad

Ave

Irvinedale Dr

Jordan Creek Pkwy

Hic

kman

Rd

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anda

le A

ve

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Ave

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Ave

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Aur

ora

Ave

Georg

e Fl

agg

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y

8th

St S

W

Mad

ison

Ave

NE

70th

Ave

86th St

Bell

Ave

Adv

entu

rela

nd D

r

60th St

35th St

60th

Ave

Park

ridg

e A

ve

Swan

son

Blvd

Merle Hay Rd

Saylor Rd

Ord

nanc

e Rd

NW Urbandale Dr

Mag

azin

e Rd

4th St

12th St

34th Ave

Was

hing

ton

Ave

Dou

glas

Ave

E 18th St

68th St

2nd

St N

W

Coun

ty L

ine

Rd

SE 64th St

14th Ave SE

17th Ave

128th St

86th St

46th

Ave

54th

Ave

SE 6

th A

ve

72nd St

Delaware Ave

1st Ave S

54th

Ave

100th St

Wat

rous

Ave

56th St

29th St

48th St

Fleur Dr

UV1

UV6

WX 80 Z WX 35 Z_6̀

_65̀

WX 80 Z

WX 35 Z

WX 80 Z

_6̀WX 532 Z

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UV14

UV14

UV15

UV16

UV16UV17

UV17

UV17UV50

UV50UV50

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UV5 1

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UV9 2

UV9 2

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UV93UV9 4

UV9 4UV95

UV95

UV96

UV96

UV98

UV98

UV99

UV99

UV99

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UV7 2

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_65̀

ries

NW

oh

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UV97U5 V

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ong

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Rou

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:

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s

Map 10 - DART Proposed Routes, 2020

Page 34: Dart Forward 2035 Transit Services Summary

PREPARED BY: