data excellence management govern by value - eccma walid el abed.pdf · a collaborative platform to...

Global Data Excellence © 2012

Data Excellence Management©

Dr. Walid el AbedFounder & CEO

Global Data Excellence Ltd

Govern by value ©

October, 23-25 2012,

Santa Barbara, California

13 TH ANNUAL DATA QUALITY SOLUTIONS SUMMIT


Govern by value : the new paradigm shift

GDE : We are the Data Excellence company*

2

Founded in 2007 by senior experts in

Global Business Excellence

Software company with a Swiss

culture of quality and innovation,

present in Switzerland, France, UK, US,

The Netherlands, Middle East, and

South Africa

* Gartner : GDE is a cool vendor that enables governance beyond master data.



A system embedding a Framework

to cultivate a value driven governance

3

Data Excellence Framework (DEF©)

Systematic approach and method to

govern data as a company asset.

15 years of university and industry

research with practical execution in

large organizations.

Data Excellence Management System

(DEMS©)

Collaborative and revolutionary system

to fully support the implementation of

DEF capabilities.

* Top business schools (Paris Dauphine, IMD,…) are including DEF in their

leadership programs



The polarizer is the weapon

to maximize the business value of your enterprise data

4



The data excellence rush

5

http://www.philips.com/global/index.page


“A DIFFERENT GAME”

Information is transforming traditional business ”The Economist

For just one ingredient, vanilla, its American operation was

able to reduce the number of specifications and use fewer

suppliers, saving $30m a year. Overall, such operational

improvements save more than $1 billion annually.”

Nestlé’s Chris Johnson

“

“


Govern by value : the new paradigm shift7



Govern by Value : the new paradigm shift



Corporations are in a paradigm shift

from the industrial era to the information era…

9



BASEL III CARBON

FATCA

ISO

SIX SIGMA

CLIENT DATA

SUPPLIER DATA

PRODUCT DATA

EMPLOYEE DATA

MARKET DATA

TRANSACTIONAL DATA

OPEN DATA

REFERENCE DATA

FINANCIAL DATASLABUSINESS

RULES

STANDARDS

REGULATORY

POLICIESBEST

PRACTICES

MASTER DATA

DODD-FRANK

MiFID

SOLVENCY II

UCITS IV

RULE

DATA

…tsunamis of rules and data are

now hitting the information era !

10

BIG DATA



A golden opportunity

to cultivate your data asset for a sustainable success !

11

TRUST

TRANSPARENCY

AGILITY

INTELLIGENCE



Govern by Value

What Value?



Corporate value is created

at the business transaction (your ultimate rendezvous)

“The business transaction is a

rendezvous between

shareholders and customers

where you convert expectations

into results

and when value is

created.”

13



The Key Value Indicators are

your dashboard to enterprise value creation (or loss)

“The Key Value Indicator

(KVI) measures the impact

on the transaction :

a currency value for both

realised and missed results”

data

rule

s

KVI “A rendezvous (transaction)

fully succeeds when

available information (data)

meets expectations

(rules).”14



The enterprise role is to enable

flawless execution of the ultimate rendezvous along the

whole value chain

“Each enterprise function has critical intermediate rendezvous’ that each

contributes

to the

ultimate

enterprise

transaction

value”

15



Govern by Value means

anticipate the flawless execution of each rendezvous

16



Strive for a value driven culture meansconnect your business, data and organization

17

Secure very strong

alignment between

business and data

Get deep understanding

of value and business

impact of your data

Establish very clear

accountability and

responsibility for your

data



The implementation process

three steps to maximize the value of your enterprise data

18

1. Align & Link 2. Measure & Visualize

3. Organize & Execute

Define Business

Excellence

Requirements

Measure Data

Compliance

Publish

& Evaluate

Business Impact

Fix IssueAnalyze Root

Cause

COO CIOCROCFO

ERP DIDQMDM

Contextual polarization

Business

Management

Data

Management

Stewards

IT

Operations



Step 1 : Align and Link

align data with business objectives

through business excellence requirements

19

The Business Excellence Requirement

(BER) is the backbone of the Data

Excellence Framework

The business excellence requirement is a :

prerequisite

business rule

standard

policy

best practice

to achieve business goals



Step 2 : Measure and Visualize

measure the data and visualize its value and impact

for each business context

20

KVI - Key Value

Indicator

An instrument to measure the degree of

compliance between the live data

records and current Business Excellence

Requirements (BER)

A list of non compliant data

An instrument to measure the business

value and business impact of the DEI

A context driven visualization of the DEI

and KVI results

Contextual

Polarization

DEI -Data

Excellence

Index



Step 3 : Organize and Execute

establish accountability and responsibility at all levels

21

Accountability Responsibility

The willingness and commitment of

business executives to be accountable for

the definition and management of the

business excellence requirements of their

area and related KVI targets.

The willingness and commitment of data

managers to be responsible for individual

data records assuring the compliance with

Business Excellence Requirement




govern by accountability and responsibility networks

22

Business

Operations

Team

Data

Management

Team

Data Stewards

IT

Data Accountable Data Responsible



1 - Define BER


adopt a way of working through collaborative networks

23

2- Configure, Develop and

Refresh the Data

3- Measure Data Compliance

(DEI – KVI’s)

6- Analyze Root Cause 5- Fix Issues4- Publish the Results and

Evaluate Business Impact

Intranet

Repository

Data Steward / ITData Accountable Data Steward

Data ResponsibleData Steward Data Steward

BER

Data

DEI

KVI

Intranet



The data excellence management system

a collaborative platform to enable data excellence

Data Sharing

Sphere

Dems Agent Scope Assess Integrate

Data

Organization

Business

Organization

Dems Agent Scope Assess Integrate

Business

Excellence

Organization

IT Organization

Data Excellence

Organization

Int. Business Application

(Data Transaction)Ext. Business Application

(Data Transaction)

Int. Data Application

(MDM, BI, …)

Ext. Data Application

(MDM, BI, …)

Strategic Data

Objectives

Strategic Business

ObjectivesCloud

Or Premises

Business Glossary

BER

(Rules, Standards, …)

KVI

DEI

IT Management

Cockpit

(Agent Manager)

Configuration

Operations Workflow

Security

Non Conformities

Business Excellence

Cockpit

Data Excellence

Cockpit

Business Management

Cockpit

Data Management

Cockpit

DEMS (Govern by Value)



The Data Excellence Maturity Model©

evolving from Chaos to Data Excellence

25

No Common

standards

Reactive

Approach to

Data Integration

Non integrated

Master Data

No common

approach to

share data

externally

Data integration

Platform

(Standards, Best

practices,

Processes

Defined and

aligned)

Data Cleansing

approach to

Data Quality

Integrated,

Shared Master

Data Repository

Common

approach to

share Basic

Data

Data Excellence

Framework

defined (Data

Quality KVIs

levels Visibility)

Business Rules

Captured in a

repository

Data

Management

services

Common

platform to

share data

externally

Data Excellence

Framework

Executed

(Business Rules

Stewardship)

Data Excellence

Center

(Education and

training)

Data Pollution

prevention

approach to

Data Quality

Increased

transparency

thru data

sharing

Data Excellence

at Design

(Governance)

Data Excellence

embedded in

the Enterprise

culture

Full

Transparency

and Information

Sharing

Trusted, Agile

and Intelligent

Enterprise

Chaotic Reactive Stable Proactive Predictive

BDI YEAR 1 YEAR 2 YEAR 4 YEAR N+ YEAR N+ YEAR N+

Busi

ness

Valu

e

Busi

ness

Im

pact



Getting your business to Govern by Value

short iterations from political to strategic change

Value Driven

Management

Executive handshake

on core enterprise

value and controls

Data Excellence

Framework

Incremental alignment

of enterprise value,

data and governance

Data Excellence

Management

System

Operational and

sustained value

governance

Govern by Value

political tactical strategic

26



Start your journey towards Data Excellence

the pay back starts at the beginning

27

1 MONTH 6 MONTHS 1 YEAR

CO

VERAG

E

Quick Win

Ramp Up

Phase

Consolidation

Phase

Focus on low hanging fruit

(5 business rules)

KVI generation and

publication

Confirm data accountable

and data responsible

Expand business areas

(scope: 20-30 rules)

Implement DEF for

business rules and KVI

management

Complete the business

rules and data

accountability matrix

Initiate data excellence

group – shared resources

Implement permanent DEF

Full scope of business

rules (roll out about 20 -

30 rules / year)

DEF in execution mode

Permanent Data

Excellence center –

dedicated resources



Govern by Value

is a Data Excellence journey within your reach

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