data, innovation & transformation in the public sector
DESCRIPTION
Atkins’ geospatial lead, Colin Henderson, gave a masterclass on how public sector organisations can use data in innovative ways to provide better services to the public. Colin presented two case studies on how innovative data analysis is being used to deliver cost effective broadband services in rural Scotland and how data is being used to understand and develop the Scottish ICT infrastructure. This presentation was first delivered in June 2014 at One Public Sector Scotland in Edinburgh, UK. Read more: http://atkinsglobal.com/en-GB/media-centre/events/atkins-lectures/2014/data-innovation-and-transformation-in-the-public-sectorTRANSCRIPT
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Data, innovation and
transformation of public sector
services One Public Sector Scotland
19 June 2014
Atkins Lectures
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The importance of data Should it be open?
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Things to consider when collecting data
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● What type of data do you need? – numbers? timetables? location based? is it qualitative or quantitative?
● Source – where can you get this data? is it from an open database? the public? data that already exists in your organisation?
● Granularity – how specific and to what degree of accuracy do you need the data to be?
● Use – what will you use the data for? what would members of the public use it for? how would this benefit the organisation and the public?
● Innovation potential – can the data help us do something new or improve the way we already do things? how can we make it commercially viable?
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Should all data be open?
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The public sector is already
making more data available
to everyone, for example
data.gov.uk:
While it’s scary to give all
that data away, there’s one
big benefit - it makes the
public your innovators:
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What is innovation? Should we care?
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What is innovation?
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"An innovation is something original, new, and important in whatever field that breaks in to a market or society". Based on Frankelius, P. (2009), Questioning two myths in innovation literature, Journal of High Technology Management Research, Vol. 20, No. 1, pp. 40–51.
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It is not invention!
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It is different from improvement
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It is different from improvement
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Should we care about innovation?
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Technology Needs
Expectations Environment
Need to innovate
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Data innovation in action
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Broadband infrastructure upgrade Campbeltown (>3,000 lines)
Capital funding investment to upgrade broadband infrastructure
Quickly extend the availability of superfast broadband services
Need to understand the geography and group settlements into types
Ordnance Survey data, Royal Mail data, background maps
Image courtesy of LLDC
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Case study: wireless city capabilities
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Context
Towns/cities procuring WiFi coverage in town/city centres and/or public transport
Need
Local authorities currently collect footfall data but collection may be limited to key streets or lack granularity
Understanding how citizens and tourists use the town/city (streets visited, direction of travel dwell time, use of public transport routes, get on/off public transport)
Solution
Depending on suppliers offerings and procurement routes, Local Authorities may be able to negotiate access to anonymised footfall data for the area covered to review:
- City scape investment/regeneration
- Tourism attractions
- Optimise public transport, etc.
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Marine Scotland National Marine Plan Interactive
Data visualisation and interrogation
Stakeholder engagement
Communicating decision-making through raw data distribution
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Scottish Water Building age assessment for lead pipe replacement
Feature extraction from historic raster mapping using algorithms
Comparison of extracted data with current large-scale features
Linked to customer database
Desktop assessment of relative risk
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Twitter brainstorming
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To innovate and transform public sector services what data will be required?
@RodneyMountain: Big
data offers enormous
opportunities for innovation
@christophmccann: The
people that analyse the data
have to be close to the data
collection
@christophmccann: We
have to make sure we have
a reasonable non-draconian
approach to the security of
data
@CBS_Shaun: Should all
data be open and free
@lwardrop: Good
discussion on balance
between complete v's
incomplete data
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Twitter brainstorming
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To innovate and transform public sector services what data will be required?
@colgis: WW2 aerial photos
used to identify potential
unexploded bombs
@colgis: Poor data in will
lead to poor decision
making
@colgis: Is it right for
commercial organisations to
make money from public
data?
@colgis: Public bodies need
to fund data capture - a
freemium model could be a
good fit
@colgis: Sharing of data
between partner
organisations is often
difficult
@ colgis: Should data
innovators be afraid to fail?
Failure can be good for
future innovation
@colgis: Challenges of data
sharing - licensing,
compatibility, data protection