delivering on the promise of technology: how people make all the difference
DESCRIPTION
Inaugural Professorial Lecture, 26 January 2011, Belfast, Northern IrelandTRANSCRIPT
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DELIVERING ON THE PROMISE OF TECHNOLOGY:
HOW PEOPLE MAKE ALL THE DIFFERENCE
Maurice Mulvenna, University of Ulster
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THROUGH THE...
• Innovation
• Computer Science
• User-centred
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OUTLINE
• Technology• Demographics• Users• Living labs• Examples• Conclusions
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Session F: Innovation and Enterprise, 8 December 2010 InnovateKT-2010 Copyright 2010, Maurice Mulvenna
Evolution of support
http://www.flickr.com/people/roadsidepictures/
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Session F: Innovation and Enterprise, 8 December 2010 InnovateKT-2010 Copyright 2010, Maurice Mulvenna
Evolution of support
http://www.flickr.com/photos/saschaaa/
Network Economy
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Personalised technology
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SPENDING TRENDS
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POPULATION CHANGE
• Today, half the UK adult population are aged 47 or over
Age band
Source: EDC, Cambridge
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CONSUMER ENGAGEMENT WITH DIGITAL SERVICES
Source: James Thickett, Ofcom 2006
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ISSUES
• How older people engage with technology and/or technology enhanced services
• Impact on spectrum:• Telecare, telehealth, telemedicine, ambient assisted living,
assistive technologies• Usability, accessibility• Broader societal impact
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Session F: Innovation and Enterprise, 8 December 2010 InnovateKT-2010 Copyright 2010, Maurice Mulvenna
User-centred design
http://www.flickr.com/photos/arenamontanus/
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USER-DRIVEN
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HOMER AS CO-CREATOR
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• Participative
• User-focused
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LIVING LABS
State Academia
Industry
Users
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Session F: Innovation and Enterprise, 8 December 2010 InnovateKT-2010 Copyright 2010, Maurice Mulvenna
Inter-disciplinary
http://www.flickr.com/photos/lollyman/
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Session F: Innovation and Enterprise, 8 December 2010 InnovateKT-2010 Copyright 2010, Maurice Mulvenna
Lead userhttp://www.flickr.com/photos/dunechaser/
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ART OF MEMORY
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HUGO DUNCAN?
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PET LAMB
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HOME FARM TRUST
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HOME FARM TRUST
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HOME FARM TRUST
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SUMMARY
• Vulnerable users:• Interact with vulnerable people in an equitable manner• Respect their needs and wishes ethically• Adhere to relevant legislative provision in the field of
ethics • All stakeholder organisations who are responsible for
managing adherence to ethical guidelines do so
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SUMMARY
• Balance:• Balance of the management of innovation activities• Majority of activities funded with support from European
and national research and development grants• The lab focuses on the early innovation stages: ideation,
research and evaluation• Degree of ‘user-driven-ness’ v. state-of-the-art advancement
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• Continuity:• Managing the difficulty experienced in embedding the living
lab into the community in the North of Ireland • The bedding down of the living lab into the community is
strategically important. • Forming long-term linkages with local government and
related municipal organisations, against a backdrop of political uncertainty at both regional and local municipal levels.
• There is also evidence in the Northern Ireland region, that there is a related issue arising from a pre-disposition against risk-taking and openness to fresh thinking in innovation.
SUMMARY
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• Inter-disciplinary:• Practical problems in fostering inter-disciplinary research
between different areas of expertise, for example, computing and health sciences.
• “Those whose work becomes more interdisciplinary feel that they are losing their peer group.”
- Linda Katehi, Vice Chancellor for Academic Affairs,
University of Illinois at Urbana-Champaign
SUMMARY
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CONCLUSIONS
• TRAIL has successfully built living lab concepts into research project activities
• This framework accommodates people as users (direct, intermediate, service) into the triple-helix model
• Helps define research goals, ensures relevancy at community levels
• Framework is orientated to promote activities at local and other levels
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ACKNOWLEDGEMENTS• Art of Memory: Prof T Wright, Dr S Martin, Dr H Zheng, Laura Doyle, Pamela
Topping, Karl Boyle
• BRAIN: Dr G Lightbody, Dr P McCullagh, Prof C Nugent, Prof G McAllister, Dr Melanie Ware, Alex McRoberts
• MyHealth@Age: Dr G Moore, Mr B Galbraith, Dr S Martin, Mr J Wallace, Prof C Nugent, Stephen Devlin
• NOCTURNAL: Dr J Augusto, Dr Huiru Zheng, Dr S Martin, Dr P McCullagh, Dr H Wang, Mr J Wallace, William Carswell
• PEOPPLE: Dr Suzanne Martin, Brendan Galbraith and at University of Portsmouth: Prof Tara Dean, Dr Amy Drahota, Chris Gale, Dia Soilemezi
• STRATOSPHERE: Dr Matthias Baumgarten and at SAP Research Belfast: Dr Ben Greene, Dr Tariq Ellahi and Dr Pil Taylor
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ACKNOWLEDGEMENTS• CEDAR Foundation, Eileen Thomson, Stephen Mathews
• Confederation of Community Groups in Newry and Mourne, Colette Ruddy
• Fold Housing Association, Kevin McSorley, Barbara Taylor, Paul Jeffers
• McElwaine SMART, John McElwaine, Una Porteous, Marcus Hunter, Sharon Foster
• Northern HSC Trust / South Eastern HSC Trust, Gillian Rankin, Melanie McClements
• Newry and Mourne Senior Citizens Consortium, Denise McBride
• Newtownabbey Senior Citizens Forum, Joan Cosgrove, Wilma Neilly, Kathleen Cuddy, Hazel Caldwell, Olive Fitzgerald
• Reminiscence Network Northern Ireland, Alexey Janes, Prof Faith Gibson, Audrey Lockhart
• Home Farm Trust, Steve Barnard, Emma Nichols
• Social Research Centre Ltd, Eileen Beamish
• Social Market Research Ltd, Donal McDade
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THANKS VERY MUCH!