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DESIGNING ON MARS The participatory technique of Technology Probes: a case study in Burkina Faso Create11, London | June 23 rd 2011

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A case study in Ouahigouya, Burkina Faso

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DESIGNING ON MARS

The participatory technique of Technology

Probes: a case study in Burkina Faso

Create11, London | June 23rd 2011

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GIOVANNI [email protected] | @giovanninnella

VALENTINA [email protected]

FRANCO [email protected] | @bobbywatson

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INTERNET

HERE

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GDP

204th

/227

$1,200 per capita

Sources:

https://www.cia.gov/

http://www.freedomhouse.org/

Burkina Faso

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Employment rate

197th

/227

77% unemployed

Sources:

https://www.cia.gov/

http://www.freedomhouse.org/

Burkina Faso

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Life expectancy

203rd

/227

53 years

Sources:

https://www.cia.gov/

http://www.freedomhouse.org/

Burkina Faso

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Population below poverty line

46,4%

Sources:

https://www.cia.gov/

http://www.freedomhouse.org/

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WHY INTERNET, THEN?

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Immediate Long term

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MEDIUM TERMImmediate Long term

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WRITEREAD WEB

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http://www.baekdal.com/design/Cool-

Objects/brix/

TECHNOLOGY MEDIATES

CULTURE,

CULTURE MEDIATES

TECHNOLOGY

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GET STARTED

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WHERE:

Ouahigouya (Burkina Faso)

WHO:

20 locals between 18-40 with basic

familiarity with computer

WHAT:

Teach Internet and explore the impact

on people’s daily lives

FOR HOW LONG:

About 2 months

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FROM THEORY

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TO HANDS-ON

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“WHAT WOULD YOU DO WITH

THIS?”

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WHAT WOULD YOU DO WITH

GOOGLE MAPS?

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Provide visitors of a

map

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Tour guides through

mobile

Provide visitors of a

map

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What did we learn from this?

Reveal hidden layer of location-based information,

waiting to be surfaced

Create new set of services, based on the involvement of

local people through a digital layer

Disclose cultural elements:

some people have the role of keeping information,

through oral storytelling

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WHAT WOULD YOU DO WITH

SKYPE?

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Combine Skype

contact with drum

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Combine Skype

contact with drum

Sell product + contact

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Combine Skype

contact with drum

Sell product + contact Skype lessons

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Why is this good:

For participants it was a more practical way of learning, and

a chance to generate concepts of services and micro-

businesses that would make sense into their lives.

For us their ideas, were effective ways to gather insights

about the local culture/context.

The information gathered was usually pertinent to the

specific technology introduced and its application there.

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TECHNOLOGY PROBES

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Technology probes

FACILITATORPARTICIPANT

GET TO KNOW THE TOOL PRESENT THE TOOL

ABSORBFACILITATE CONCEPT

GENERATION

GENERATE POTENTIAL USES INTERPRET

1

2

3

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CULTURAL

PROBES

Describe the present

Depict yourself through

normality

Continuation

TECHNOLOGY

PROBES

Draw future scenarios

Depict yourself through change

Disruption

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SO, WHAT?!?

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DON’T TEACH, MAKE!

People are more interested when they practice and

have some autonomy

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LET THEM DESIGN

Concepts reveal people’s culture, needs and dreams

much more than a focus group

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MISUSING IS DESIGNING

Facilitate tinkering beyond what is proposed

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ANYBODY LEARNING SOMETHING

IS A POTENTIAL TEACHER

Create a core of people that can evolve

into a community over time

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VALENTINA [email protected]

GIOVANNI [email protected]

THANKS