diversity today- a global world dr. penny wilkins
TRANSCRIPT
Diversity Today- A Global World
Dr. Penny Wilkins
Week 8 Agenda
Check In
Review Unit 7- teams
Unit 8 Overview
Our Global World
Checking In!
How did Unit 4 Go?
How are you Feeling about the course?
Unit 7 Review: Why Groups Sometimes Fail:
Ineffective communication
Lack of effective chartering, visioning, and goal setting
Lack of clarity about roles
Inability to keep morale and momentum high
Decrease in productivity
Lack of trust
As a manager, what is your role in increasing the likelihood that your team will be successful?
Unit 7 Review: Different Types of Organizational Teams
• Transitional Teams - work groups composed of multinational members whose activities span multiple countries
• Virtual Teams - teams that are physically dispersed and communicate electronically more than face-to-face
• Traditional Work Groups - groups that have no managerial responsibilities
Unit 7 Review: Different Types of Organizational Teams, cont’d.
• Quality Circles - voluntary groups of people drawn from various production teams who make suggestions about quality
• Semiautonomous Work Groups - groups that make decisions about managing and carrying out major production activities but get outside support for quality control and maintenance
• Autonomous Work Groups - groups that control decisions about and execution of a complete range of tasks
• Self-Designing Teams - Teams with the responsibilities of autonomous work groups, plus control over hiring, firing, and deciding what tasks members perform
• Self-Managed Teams - Autonomous work groups in which workers are trained to do all or most of the jobs in a unit, have no immediate supervisor, and make decisions previously made by first-line supervisors
Unit 7 Review: Different Types of Organizational Teams, cont’d.
Any questions ?
Week 8
Ethics, Social Responsibility, & Diversity
Readings
Discussion
Assignment
Unit Review
Remember, Unit Closes Tuesday Night!
Globalization
Become a Buzz Word
Impacts Multiple LevelsBig Business
Small Business
Individuals
What is Globalization?
How do you Define Globalization?
Globalization IS
Term Used to Describe: Increase in Connectedness & Dependance of Various Locations on each other.
Includes
Economics, Society and Culture, Politics, and even Technology.
Blocks to Globalization
Americans Tend to Parochialism.Any Ideas?
Parochialism
Robbins & Coulter (2005) describe this as when people….
do not recognize other ways of living and working (p.79).
Organizational Parochialism Problems
Organizations get ‘Stuck in the Mud’
Organizations Think ‘Our was is THE way’
Organizations become Reactionary
Organizations Fall Behind
Lower Level Parochialism Problems
Divisions
Departments
Managers
Individual WorkersExamples Anyone?
Other Views= Problems
Ethnocentric Attitude: A belief that 'my' country is the best and does things the best.
Polycentric Attitude: Managers in a host country know the best way to do thingsGeocentric: a world-oriented view using the best way to get things done (Robbins & Coulter, 2005, p.80).
What is best?
Global Business
Increased & Changed Competition
Changed the Workforce
More People Going Abroad
Marketing of Goods & Services
Technology Needs & Changes
Blurred Lines of Acceptable Ethics!
Global Business
HR IssuesInternational Training
Transfers to other Nations
Family Assistance
Diverse EmployeesHow to Get
How to Motivate
How to Train
Global Managers
Understand & Support Diversity
Understand Cultural Differences
Understand International Laws
Be Able to Nurture a Diverse Workforce
Uphold Strong Leadership
Provide Ongoing Support & Education
Going Global
What Kinds of Companies Go Global?
Global Business
International Companies: Do Business with One Other Country
Multinational Company: Do Business with Multiple Nations
Global Business= Two Main Areas
Exporter- one that send good to other countries.
Examples?
Importer-one that buys goods from outside countries.
Examples?
Why Go Global?
Why do Companies Go Global?
Why Global
Expand Sales= New Markets
Cut Costs = Cheaper Labor
Cheaper Land
Cheaper Resources.
Areas to Consider
Four Main Areas Economic Environment.
Political Environment.
Sociocultural Environment.
Technological Environment.
Economic Environment?
What Does It Include?
What are the ethical & social responsibility concerns?
Economic Environment
Different monetary exchange rates
Different levels of economic development
Different economic systems.
Political & Legal Environment
What Does It Include?
What are the ethical & social responsibility concerns?
Political & Legal Environment
Operate under various Constraints in different countries. Tariffs are one of the biggest constraints. (Taxes charged for Goods. Both the importing company and exporting company pay a tariff.) Sales Quotas on Certain Goods.Laws Differ
Written codes of Conduct BribesLiberal Approaches
Sociocultural Environment
This Includes?
What are the ethical & social responsibility concerns?
Sociocultural Environment
The way power is used
The way women and men are treated
The way some countries use team work and others individual work
Technological Environment
What Does This Include?
What are the ethical & social responsibility concerns?
Technological Environment
Technology Has Increased Communication.
Expectation for More
High Speed Required.
Some Countries Technologically Challenged others are Advanced.
Globalization
Feeds our Diverse Workplaces
Blurs Lines of Ethics & Social Responsibility
Promotes Growth, Change, Innovation….exciting!!