Donald Maxwell 139 Sorrell Road (832)216-4618Princeton, TX 75407 pegasus12162@gmail.com

Team Lead, Network, System Security and Virus Support Specialist

Network design Disaster recovery User Education

Hardware configuration Contingency planning Desktop support

Data Integrity & Recovery Phone Support IP Security

Email Support FISO, F I S O Chat Support

Professional Projects

Aug 2012 - IS, IT Team Lead asset inventory, Argus in Children Hospital: • Trained teams in the use of Ubuntu 12.04 and Libre Office• Trained teams on scanner and scanning IS / IT inventory• Implementation of schedules for inventory in hospitals and offices• HIPPA / CHIX trained• Communicates with management and staff on hospital edict.

Jun 2012 – Aug 2012 Project lead on the Intuit system exchange and move: • Project team lead to organize, tare down and move 45 offices with IT related equipment.• Work directly with client and remote management to organize and implement move.• Disconnect and reconnect all systems from doc's to desktops and IP printers.• Work with and direct all crews on the job to get it done quickly and right.• Reconnect, configure, setup, and QC all connections and wire routs.• Test all IP addressing, Cisco and Avia VIOP phone connections and tested.• Stay up with all aspect of the project while getting the job done.

June 2011 – April 2012 Project Technisource / IHG / Global Systems: • Server Support Server 03: Backup, Restore, DHCP, Static, File, Print, System Configuration• Telnet: Cisco Switches • Support Netgate subnets and routs through hybrid network topologies• Workstation support , security and all facets of configuration and setup.• Offered support to the “Holidex System”:• IBM escalation systems, Blackberry support (server), a wide understanding of virtual remote

support using many platforms of remote tools. VOIP, Wireless Security, Active Directory Domain users, workstations and account settings, and TII support such as Server restoration and data recovery.

Oct 2010 – Dec2010 Project for ACS Dallas:• Active directory, Service Desk, WiFi Security, NAS, Server, WAS, and company tools to provide

research and support to users with a verity of computer and hardware problems. Using VPN Remote resources to diagnose and repair many problems.

Aug2009 – Oct2009 Project : Artec : Microsoft EmploymentMicrosoft SE1 Support for the Vista Support “Communities Team”Reference and job title support http://social.answers.microsoft.com/Profile/en-US/?User=Don%20M%20Independant%20Support%20TechAt the above URL you will find the references and system support done for this company.Project HUD in Urban Housing & continuing educational programs.1999-2008: Briggs Cannon Empowerment Center Beaumont, Tx

• Network administrator (including upgrade & maintenance work)• Computer technician • MS certified trainer for MS Windows & Office program’s • Network and servers• Helpdesk functions • Building, configuring and maintaining computers to client specifications• Providing technical support to clients• Computer hardware and peripherals repairs• Teaching MS office programs- Networking in the local business community to provide support for graduating students. - Educational Background

ASD for Networking AdministrationCompleted Terms:

• IT 190 (A+, A++)• CS114-03AU: Academic Strategies, • IT133-19AU: Software Applications

• CM226 Composition II for IT Majors• IT278 Network Administration

Baytown Lee Collage Baytown,TXNRI Computer StudyMicrosoft yearly training seminars.Presently Studying Linux CML and Gui style OS with Suse 11.1 Server. Working in a Linux Fedora 9 Laptop.Windows Server 03, 08 DHCP, DNS