Download - 6 ways to attract more clients with reviews
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6 WAYS TO GET MORE POSITIVE ONLINE REVIEWS FOR YOUR BUSINESS
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More Reviews = More Customers• 92 percent of all consumers read online
reviews for local businesses.• 72 percent trust online reviews as much
as personal recommendations. • Customers are more likely to call the local
business with the most reviews and the higher overall rating.
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The Benefits of Online ReviewsOnline reviews:• appear in search engine results, giving
your customers one more way to find you. • have the same power as word-of-mouth
referrals.• help you build credibility and gain trust.• Help you continually improve your
products and services.
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6 Ways to Get More Positive Reviews
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1. Check Your Online Reputation• Get your free online reputation report at:
www.onlinereviewbuilder.com/get-more-customer-reviews • You'll find out:
• Your review score out of 100• Average rating out of 5 by patients• Ratings distribution• Volume of reviews by social media site• Significant issues including:
• The number of negative reviews• Whether your online reputation is improving or declining
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2. Improve the Customer Experience
• Satisfied customers are your only source of (legitimate) positive reviews.
• Dissatisfied customers are likely to tell several people about their negative experience.
• Ask your customer for feedback, and find ways to address common concerns and continually improve your business.
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3. Create Multiple Review Profiles• Create profiles for your business on
multiple review sites like Yelp, Google, Yellow Pages, and Facebook.
• Your customers will likely have a preference for and familiarity with certain review sites.
• Display your reviews from all review sites on one page on your website.
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4. Ask for Reviews Consistently• Make it a habit to ask
customers for honest feedback.• Never bribe customers for
positive feedback.• Ask your customers to connect
with your business through Facebook or your website.
• Make it easy for your customers to leave reviews on your website.
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5. Make it Easy to Leave Reviews Create a single review page on your website with simple instructions for your customers to leave reviews.
Your customers should be able to leave a review at the review site of their choice, all within a few clicks.
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6. Minimize Negative Reviews• Consistently ask for customer
feedback and continually improve your business and customer service.
• Attempt to resolve issues before they lead to negative reviews.
• Collect a large number of positive reviews to reduce the significance of any negative reviews.
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Grow Your Business With Online Review Builder
Want to make the review process as easy for your customers as possible? Visit www.onlinereviewbuilder.com
www.onlinereviewbuilder.com888-902-0955