Download - Creativity
Creativity
Designing a Better Mouse Trap
What Holds Back Creativity?
Up the Ladder
• How do I get them to pay attention to my idea?
• Is your management receptive?• Suppose they are not?
• For managers• How do you receive new ideas?• What could you do to encourage new ideas?
My Ideas
• How to present them• This Becomes this
If you make your data more understandable
Monday Tuesday Wednesday Thursday FridayMinutesWaited
1 2 22 1 13 1 15 1 1 2
14 5 4 1 1 1115 3 5 2 3 4 1717 4 4 2 2 1220 3 3 5 3 3 1722 2 1 2 4 6 1524 1 1 8 13 2326 1 128 2 4 1 2 932 0 1 1 1 2 536 1 2 340 1 1
Daily 25 20 19 23 33Total Grand Total 120
Day of WeekPatient Waiting Time
by day
0
5
10
15
20
25
30
35
40
45
0 2 4 6 8 10 12 14
number of patients
min
ute
s w
ait
ing Monday
Tuesday
Wednesday
Thursday
Friday
2007 HIVQUAL Data
i. % of patients with whom substance use was discussed.
37.7% 90.1% 100.0%
ii. % of patients who received all required components of mental health screen.
0.0% 20.9% 100.0%
% Cognitive function 7.7% 73.4% 100.0%
% Depression 27.4% 84.8% 100.0%
% Anxiety 13.6% 73.7% 100.0%
% Sleep 4.7% 70.9% 100.0%
% Appetite 16.7% 76.6% 100.0%
% Domestic violence 2.5% 55.1% 100.0%
% Post-traumatic stress disorder 0.0% 28.3% 100.0%
Table Exercise Directions
• Review the data• Come up with 5 reasons why 79.1% of
patients did not receive all components of the mental health screening
• Select a person at the table to record ideas and report back to group
Ideas that “Just Happened”
• Anti freeze • Text messaging
• Thrown in as an after thought• No one expected it to be too useful
• Mouse (computer not this.… )
• AZT ( a failed anti-cancer drug)
The “Three Cs”
• Consider• Envision the idea• Look beyond analysis
• Compliment – never denigrate new thinking• Challenge
• Challenge the suggester to improve the idea• Involve “group think”
“The Three Cs”. Jpb.com, http://www.jpb.com/creative/threecs.php
Involving Others
Promote the idea of creativity/interpretation • Challenge people to look at data, interpret it and then
offer suggestions for improvement• Maximize the number of innovation opportunities (high
degree of creativity rather then a lot of ideas
• Have a contest to encourage collaboration on creative ideas
Creativity Contest
• Pick • Come up with 5 reasons why 79.1% of
patients did not receive all components of the mental health screening
• Select a person at the table to record ideas and report back to group
Why is this a Creative Twist on an Old Design
Why is this a Creative Twist on an Old Design
Its Original Use
Table Exercise
• Select a person at the table to record ideas and report back to group
• Come up with at least 3 ways that you would offer creative solutions to ANYTHING regarding HIVQUAL
• Date entry• Indicators