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Digital Transformation for Service Providers
Frank Miller, CTO EMEA, Ciena
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What is Digital Transformation?
Definition: The use of technology to radically improve an enterprise’s performance or customer experience
Pervasive Across all Industries:– Improve engagement with customers
– Efficiency to fund unknown future
– Robotic process automation for help and self services
– IT process automation
• Operational speed increase (higher revenues)
• OPEX reduction (lower costs)
– Development process
• Modernize toolchain
• Devops/Agile
• Cloud type development
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Two Focuses for Service Providers with Digital Transformation
AUTOMATION is a Key Initial Goal in Both Approaches
Focused on extreme efficiency and lower OPEX
Communication SP Focus on Connectivity
Leverages automation for:
• Cost reduction and lowering OPEX, as a way to compete
• Ease of doing business to reduce the customer/service order “friction”
• In the NOC to drive operational efficiency and maintain SLA/QoE
• Workflow Focused
Focus on Revenue Generation and Innovation
Digital SP Focus on Experience
• Focused on move to mix
• Mobile, IP-centric, cloud-based first product strategy
• Customer Intimacy
• Cloud Focused (API Centric)
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Evolution Timeline and Status
ETSI NFV White Paper
PoCs and field trials
Early deployments
2012 2014 2016
Operational complexity slowing broad adoption
2018
Meanwhile, multiple cloud centric success for opensource approaches (AWS to Openstack)
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Different World Views
Cloudy (Software and API Centric) Stacky (OSS/BSS, Top-Down)
Network View (SDN)
Network View (NFV)
IT/OSS View
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Building a Bridge Between Both Worlds
Hybrid networks and operationsare the normal state for the foreseeable future
New Intelligent Automation solutions are required
• Addressing both Network & IT challenges
• Bridging world views and accelerating digital transformation
• Gaining cloud value now
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A Pragmatic View to Success
Orchestration EnginePolicy Management,
Assurance & Analytics
Carrier-Grade – Open – Programmable
Federated Inventory, Topology & Visualization
Key components to execute on the vision of Intelligent Automation
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Integrate Past, Present and Future – By Domain
API Marketplace of Services
SDNControl
Packet NFV Cloud
Open APIs Telemetry & Control
NMS
Optical
Data Lake
Assurance System
NetworkDomains
Multi Domain Control/Orchestration
Policy Subsystem
BusinessProcess Engine
TopologyMgmt.System
Federated InventoryMgmt.
Analytics Engine
…AI-Powered Apps
Closed-Loop
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IP/MPLS
Customer Business Challenge:
Over-allocation of capacity at L3 and L0 to ensure service delivery
Redundancy also duplicated at each layer for high availability
Cost inefficient and resource intensive
The Network Environment:
Multi-vendor Layer 3 network
Multi-vendor Layer 0 network
Transport
BP ROA Use Case: Multi-Layer Optimization
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BP ROA discovers multi-vendor IP topology including nodes and ports
BP MDSO discovers multi-vendor optical topology including IP port adjacency
ROA triggers LAG congestion KPI threshold notification from the network
ROA notifies MDSO of capacity exhaustion, which then checks port capacity upgrade eligibility
MDSO checks unused transponders availability for port capacity upgrade
MDSO provisions new optical path between transponders. If transponders are not available, MDSO notifies with “failed capacity upgrade” message
OSS / BSS
Open REST APIs
Web UI
Multi-Domain Service Orchestration (MDSO)
Domain
Controll
er
Route Optimization& Assurance (ROA)
Resource Adapters
(Multi-layer Topology/PCE, Modeling, Provisioning, and Optimization)
Vendor ALayer 3 Network
Vendor BLayer 3 Network
Vendor COptical Network
Vendor DOptical Network
Domain
Controll
er
Domain
Controll
er
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5
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BP ROA Use Case: Multi-Layer Optimization
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The Time is Now
Digital Transformation of networks and operations is required to unlock the potential of SDN/NFV
Standards, commercial solutions, and open-source are now aligning
Blue Planet Intelligent Automation is optimized for real-time Network and IT/OSS alignment to improve critical business processes
Deployed in Production with 20+ Leading Service Providers Worldwide:
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Thank you!