Download - Local-e Redesign Project
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REDESIGNING LOCAL-E TEMPLATES
Local-e Objective Digital
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What is Local-e?
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The SituationThe Situation
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Old-fashioned sites
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Old technologyOld technology
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Time for new technology
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Time for a professional look and feel
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Project stepsProject steps
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Audit StrategyResearchDesignUser testing
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Home pageCommunity directoryMake a requestMake a bookingCalendarLook and feelSection landing pagesInformation architectureTourismLength of section topics
Audit: criteria for baseline review
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The winner is…
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Research: Stakeholder interviews
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Research: Stakeholder survey
Survey picture?
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Ideas for changes…
• Contemporary look and feel• Allow council to add section
headings• Alternative designs for the home
page and topic pages• Change display of attached
documents
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Ideas for home page…
• Quick links for residents• More options for images on the home
page• An area for a featured activity or event
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Ideas for home page…
• Contemporary look and feel• Allow council to add section
headings• Alternative designs for the home
page and topic pages• Change display of attached
documents
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Stakeholder research findings:
Flexibility in designBetter look and feelChange the way documents attach
Overlapping functions:– book, request, find
Rename section pages
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Research: User workshops?
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• 178 responses from people in 35 councils
• Top 5 keys uses: 1. Council news2. Council business papers and
minutes3. Information about the shire 4. Events calendar5. Environment information
Research: User survey
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Users have problems finding things
• 55% said they found the content but with a struggle– Council documents such as business papers
policies, minutes, contact information– Planning and developed information such as
DAs, LEP, policies, process information, zonings
– Road works– Waste information
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Overall impression
• out of date information• lack of information on the
website• not user friendly
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• Water restrictions• Waste and refuse collection• Building and development applications• Emergency services• Library services• Council meetings
Wanted on homepage by > 50%
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Content for new residents (> 50% )• Schools in the area• Water restrictions• Council rates• Roads and traffic information• Waste and refuse collection• Emergency services• Library services• Sport and recreation facilities• Services for elderly and disabled• Services for children and families
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Design: Online cardsort
optimalsort.com
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• Common categories created were:– Council– Facilities and Services– Community– Development
• What they didn’t use
Design: Online cardsort
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Design – IA designDesign – IA design
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Design – wireframe designDesign – wireframe design
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Design – design reviewDesign – design review
Home page option 1
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Design – design reviewDesign – design review
Home page option 2
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Design – design reviewDesign – design review
Home page option 3
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Where to now…Where to now…
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Top 3 wireframes to be designed
Testing IA and interactionBuild and rolloutBaseline review every yearImplementation
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www.objectivedigital.com
www.locale.com.au