e-commerce sector · • webshop management (including content management, orders management)....

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Raben Group facts and figures: 1 000 000 m 2 of warehouse space in 10 countries | 5 500 means of transport at our disposal | 8 000 employees | 130 branches | over 80 years of experience | turnover nearly 1 bn Euro (2012) | wide range of services | own transport network | various logistics services for different groups of products | CSR strategy | dedicated customer service/individual approach | recommendations from existing customers | flexibility | know-how of local and international team | contract management and account management ”We observe very dynamic growth of e-Commerce sector and are very excited to offer solutions for this business. Thanks to our experience, ideally located premises, people and technology we are able not only to meet the expectations of our customers but also to exceed them. This is of paramount importance for innovative e-Commerce business concepts, not based on standard business approach but setting new trends and new thinking.” Christophe Le Corre, Raben Group Contract Logistics Director e-Commerce Sector

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Page 1: e-Commerce Sector · • Webshop management (including content management, orders management). Range of service: For the e-Commerce sector we operate atnational level , running operations

Raben Group facts and figures: 1 000 000 m2 of warehouse space in 10 countries | 5 500 means of transport at our disposal | 8 000 employees | 130 branches | over 80 years of experience | turnover nearly 1 bn Euro (2012) | wide range of services | own transport network | various logistics services for different groups of products | CSR strategy | dedicated customer service/individual approach | recommendations from existing customers | flexibility | know-how of local and international team | contract management and account management

”We observe very dynamic growth of e-Commerce sector and are very excited to offer solutions for this business. Thanks to our experience, ideally located premises, people and technology we are able not only to meet the expectations of our customers but also to exceed them. This is of paramount importance for innovative e-Commerce business concepts, not based on standard business approach but setting new trends and new thinking.”

Christophe Le Corre, Raben Group Contract Logistics Director

e-Commerce Sector

Page 2: e-Commerce Sector · • Webshop management (including content management, orders management). Range of service: For the e-Commerce sector we operate atnational level , running operations

Raben e-Commerce is the youngest and most dynamic product in Raben Group.

One of the European market leaders with a focus on the e-Commerce sectorSolution for this sector:Raben e-Commerce is the youngest and most dynamic product in Raben Group and is part of Contract Logistics services. In Raben, we offer the whole range of services for logistics and operations in the e-Commerce sector, in particular:• Fulllogisticsandoperationsservicebasedonthebestwarehouse management systems and parcel solutions (in particular –

storage of products sold by Internet channel, picking, packing and shipping Internet orders),• Returnsmanagement,• CustomerCare (including Contact Center services).

Additional:• Paymentsmanagement (including standard banking transfers, online payments and COD),• Webshopmanagement (including content management, orders management).

Range of service:Forthee-Commercesectorweoperateatnational level, running operations for one country as well as at multinational level, running operations for several countries from one fulfillment center locatedinWesternPolandduetoloweroperationalcoststhaninthecaseofWesterncountriesandtheproximitytoGerman-Polishborder.Our solutions for the e-Commerce sector are always tailor-made and are offered to small, medium and large companies.

If you have any questions, please contact us:

e-mail: [email protected]

e-Commerce Sector