eating our own dogfood - how we use administrate, workshop at lite 2016
TRANSCRIPT
Eating Our Own Dogfood - How We
Use Administrate
What Do We Use Administrate or?
• To Sell Our Software;
• To Track Our Work;
• To Analyse Our Business;
• To Report on Our Performance.
HOW?
Our Workflow in Administrate:
Sales Operations
Implementation
Customer Success
Analysis
• Lead & Marketing Automation;• Prospect Follow Ups;• Manage Team KPIs;• Client Handover to Implementation.
• Track Client History;• Update CRM Account;• Add Client to Administrate University.
• Monitor Client Success;• Manage Team OKRs;• Keep Account Details Up to Date;
• Business Performance;• Individual Performance;• Customer Success.
