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Economic and Financial Overview & Outlook for the P/C Insurance Industry Trends, Challenges and Opportunities Robert P. Hartwig, Ph.D., CPCU Clinical Associate Professor of Finance, Risk Management & Insurance Darla Moore School of Business ¨ University of South Carolina [email protected] ¨ 803.777.6782 Providence Mutual Insurance Company President’s Club Meeting Sea Island, GA June 1, 2019

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Page 1: Economic and Financial Overview & Outlook for the P/C ......Jun 01, 2019  · Outlook for the P/C Insurance Industry Trends, Challenges and Opportunities Robert P. Hartwig, Ph.D.,

Economic and Financial Overview & Outlook for the P/C Insurance Industry

Trends, Challenges and Opportunities

Robert P. Hartwig, Ph.D., CPCUClinical Associate Professor of Finance, Risk Management & Insurance

Darla Moore School of Business ¨ University of South [email protected] ¨ 803.777.6782

Providence Mutual Insurance CompanyPresident’s Club Meeting

Sea Island, GAJune 1, 2019

Page 2: Economic and Financial Overview & Outlook for the P/C ......Jun 01, 2019  · Outlook for the P/C Insurance Industry Trends, Challenges and Opportunities Robert P. Hartwig, Ph.D.,

THE ECONOMY

The Strength of the Economy Has Always Influenced Growth in Insurers’ Exposure

Base Across Most Lines

The Links Between the Economy and the P/C Insurance Industry Are Strengthening

Page 3: Economic and Financial Overview & Outlook for the P/C ......Jun 01, 2019  · Outlook for the P/C Insurance Industry Trends, Challenges and Opportunities Robert P. Hartwig, Ph.D.,

Today’s Top Economic Headlines…A Tale of Two Economiesn Unemployment Rate: 3.6%

w Best since 1969

n Job Growth: 218K Jobs Created on Average Over the Past 12 Months w Close to the best 12-month stretch in the post-crisis period

n GDP Growth: 3.2% in Q1 2019w Best start to the year since 2015

n Wage Gains: 3.2% in April 2019w Strongest in post-crisis era

But the Economic Outlook Is Getting Cloudy …n Trade War: Tariffs Increased to 25% on Most Chinese Imports (Mexico too!)

w China Retaliates with tariffs on $60B of US products

n Stock Markets: Dow Sheds 1,600 Points (6%+) in Mayw Expectations for Q2 GDP growth fall to < 1.5%

Page 4: Economic and Financial Overview & Outlook for the P/C ......Jun 01, 2019  · Outlook for the P/C Insurance Industry Trends, Challenges and Opportunities Robert P. Hartwig, Ph.D.,

Length of US Business Cycles, 1929-Present*

43

13 8 11 10 8 10 1116

616

8 819

50

80

3745

39

24

106

36

58

12

92

120

73

120

0102030405060708090

100110120

Aug.1929

May1937

Feb.1945

Nov.1948

July1953

Aug.1957

Apr.1960

Dec.1969

Nov.1973

Jan.1980

Jul.1981

Jul.1990

Mar.2001

Dec.2007

ContractionExpansion Following

Duration (Months)

Month Recession Started

Average Duration*Recession = 13.4 MonthsExpansion = 63.6 Months

* As of June 2019, inclusiveSources: National Bureau of Economic Research; Risk and Uncertainty Management Center, University of South Carolina.

The current economic

expansion (as of June 2019) is now tied for the longest in

US history (began July

2009)

Page 5: Economic and Financial Overview & Outlook for the P/C ......Jun 01, 2019  · Outlook for the P/C Insurance Industry Trends, Challenges and Opportunities Robert P. Hartwig, Ph.D.,

What a Difference a Decade Makes: Unemployment Timeline

4.4%

10.0%

4.4% 3.6%

0%

2%

4%

6%

8%

10%

12%

May 2007 Pre-Crisis Low

Oct. 2009 Crisis Peak

Feb. 2017 Apr. 2019Lowest Since

Dec. 1969Sources: Bureau of Labor Statistics; Risk and Uncertainty Management Center, University of South Carolina.

Unemployment Rate 1-of-10 people

in the labor force could not

find work

It took nearly a decade for the unemployment rate to return to its pre-crisis low

May 2009Unemployment hit 9% for the

first time since 1983

Page 6: Economic and Financial Overview & Outlook for the P/C ......Jun 01, 2019  · Outlook for the P/C Insurance Industry Trends, Challenges and Opportunities Robert P. Hartwig, Ph.D.,

THE SLOW AWAKENING OF AMERICA’S

“ANIMAL SPIRITS”

Economic Policy and the Insurance Industry

Consumer and Business Confidence Remain Key but Are

Being Tested

Page 7: Economic and Financial Overview & Outlook for the P/C ......Jun 01, 2019  · Outlook for the P/C Insurance Industry Trends, Challenges and Opportunities Robert P. Hartwig, Ph.D.,

US Real GDP Growth*

* Estimates/Forecasts from Blue Chip Economic Indicators.Source: US Department of Commerce, Blue Economic Indicators 5/19; Center for Risk and Uncertainty Management, University of South Carolina.

2.7%

1.8%

-1.3%

-2.8%

2.5%

2.2% 2.7%

4.5%

0.8% 1.4%3.5%

2.1%

1.2%3.1% 3.2%

2.9%

2.2%4.2%

3.4%

2.2% 3.1%

2.0%

2.0%

1.8%

1.8%

1.6% 1.7%1.6% 2.2%

1.8%

4.1%

1.1% 1.8% 2.5% 3.6%

3.1%

-9%

-7%

-5%

-3%

-1%

1%

3%

5%

7%

2000

2001

2002

2003

2004

2005

2006

2007

20

0820

0920

1020

1120

1220

1320

1420

1516

:1Q

16:2

Q16

:3Q

16:4

Q17

:1Q

17:2

Q17

:3Q

17:4

Q18

:1Q

18:2

Q18

:3Q

18:4

Q19

:1Q

19:2

Q19

:3Q

19:4

Q20

:1Q

20:2

Q20

:3Q

20:4

Q

Demand for Insurance Should Increase in 2019 as GDP Growth Continues at a Steady Pace and Gradually Benefits the Economy Broadly

Real GDP Growth (%)

“Great Recession”

began in Dec. 2007

Financial Crisis

2018 GDP forecasts were revised upward by ~0.4%

due to tax reform, but effects wane in 2019

Tax cuts help jolt growth in early 2018, but effects are waning, though Q1 2019

surprised to the upside. Trade war, weaker global growth are adversely affecting US GDP growth in 2019/20.

Page 8: Economic and Financial Overview & Outlook for the P/C ......Jun 01, 2019  · Outlook for the P/C Insurance Industry Trends, Challenges and Opportunities Robert P. Hartwig, Ph.D.,

Sources: SNL Financial; U.S. Commerce Dept., Bureau of Economic Analysis; I.I.I.

-6%

-4%

-2%

0%

2%

4%

6%

8%

2008:Q1

2008:Q3

2009:Q1

2009:Q3

2010:Q1

2010:Q3

2011:Q1

2011:Q3

2012:Q1

2012:Q3

2013:Q1

2013:Q3

2014:Q1

2014:Q3

2015:Q1

2015:Q3

2016:Q1

2016:Q3

2017:Q1

2017:Q3

2018:Q1

2018:Q3

DWP y-o-y change y-o-y nominal GDP growth

Direct written premiums track nominal GDP fairly tightly over time, suggesting the P/C insurance industry’s growth prospects inextricably

linked to economic performance.

The Economy Drives P/C Insurance Industry Premiums:2006:Q1–2018:Q4

Direct Premium Growth (All P/C Lines) vs. Nominal GDP: Quarterly Y-o-Y Pct. Change

Page 9: Economic and Financial Overview & Outlook for the P/C ......Jun 01, 2019  · Outlook for the P/C Insurance Industry Trends, Challenges and Opportunities Robert P. Hartwig, Ph.D.,

Consumer Confidence Index: Jan. 1987– May 2019

Source: The Conference Board; Wells Fargo Research.

Outlook: Consumer confidence was shaken by financial volatility in late 2018/early 2019—but confidence is rebounding. Consumers are optimistic about the future, which is consistent with expectations for stronger economic growth (consumers account for nearly 70% of all

spending in the economy). Should positively influence growth of insurable exposures.

The Conference Board’s Consumer

Confidence Index stood at 134.1 in May, down

from its post-recession high in Q3 2018 but is

rebounding from a drop in late 2019/early 2019

Page 10: Economic and Financial Overview & Outlook for the P/C ......Jun 01, 2019  · Outlook for the P/C Insurance Industry Trends, Challenges and Opportunities Robert P. Hartwig, Ph.D.,

New Private Housing Starts, 1990-2025F

1.48

1.47 1.62 1.64

1.57 1.60 1.71 1.85 1.96 2.07

1.80

1.36

0.91

0.55 0.59 0.610.78 0.92 1.00 1.11 1.17 1.20 1.26

1.23 1.26 1.34 1.37 1.41 1.45

1.45

1.351.46

1.29

1.20

1.011.19

0.3

0.5

0.7

0.9

1.1

1.3

1.5

1.7

1.9

2.1

90 91 92 93 94 95 96 97 98 99 00 01 02 03 04 05 06 07 08 09 10 11 12 13 14 15 16 17 18 19F20F21F22F23F24F25F

Source: U.S. Department of Commerce; Blue Chip Economic Indicators (5/19 for 2019-20; 3/19 for 2021-25F); University. of South Carolina, Center for Risk and Uncertainty Management..

Insurers Continue to See Meaningful Exposure Growth in the Wake of the “Great Recession” Associated with Home Construction: Construction Risk

Exposure, Surety, Commercial Auto; Potent Driver of Workers Comp Exposure

New home starts plunged 72% from 2005-2009; a net

annual decline of 1.49 million units, lowest since records began

in 1959

Job growth, low inventories of existing homes, and demographics should continue to stimulate new

home construction, but higher mortgage rates and a slowing

economy will slow the pace of growth

(Millions of Units)

Page 11: Economic and Financial Overview & Outlook for the P/C ......Jun 01, 2019  · Outlook for the P/C Insurance Industry Trends, Challenges and Opportunities Robert P. Hartwig, Ph.D.,

12

16.9

16.5

16.1

13.2

10.411.612.7

14.4 15

.5 16.4 17

.417.5

17.1

17.2

16.7

16.4

16.2

16.2

16.4

16.5

16.7

16.7

16.9

16.617.117.517.8

17.4

910111213141516171819

99 00 01 02 03 04 05 06 07 08 09 10 11 12 13 14 15 16 17 18 19F20F 21F22F22F 23F24F25F

(Millions of Units)

Auto/Light Truck Sales, 1999-2023F

New auto/light truck sales fell to the

lowest level since the late 1960s.

Job growth and improved credit market conditions boosted auto

sales to near record levels by 2015/16

Truck, SUV purchases remain strong as smaller car sales slump

Yearly car/light truck sales are slowing slightly, as demand tapers. But shifting consumer preferences for more expensive trucks, SUVs and crossovers will

contirbue continued exposure growth. PP Auto premium might grow by 3.5% - 5%.

Source: U.S. Department of Commerce; Blue Chip Economic Indicators (4/19 for 2019-20; 3/19 for 2021-25F); Univ. of South Carolina, Center for Risk and Uncertainty Management.

Page 12: Economic and Financial Overview & Outlook for the P/C ......Jun 01, 2019  · Outlook for the P/C Insurance Industry Trends, Challenges and Opportunities Robert P. Hartwig, Ph.D.,

NFIB Small Business Optimism Index:Jan. 1988–April 2019

Source: National Federal of Independent Business; Wells Fargo Research.

Outlook: Small businesses increasingly concerned about the future

Small Business Optimism took a big hit in late 2018/early 2019 on fears of a greater

economic uncertainty (esp. trade war fears and concerns over

rising interest rates). Tax reform, reduced

regulations and strong sales have driven

investment, hiring and exposures.

Trade wars (actual and threatened actions)

are introducing massive uncertainty in

to the markets

Page 13: Economic and Financial Overview & Outlook for the P/C ......Jun 01, 2019  · Outlook for the P/C Insurance Industry Trends, Challenges and Opportunities Robert P. Hartwig, Ph.D.,

14

Number of Recessions Endured by P/C Insurers, by Number of Years in Operation

32

27

20

13

8

0

5

10

15

20

25

30

35

1-50 51-75 76-100 101-125 126-150

Sources: Univ. of South Carolina Risk and Uncertainty Management Center research from National Bureau of Economic Research data.

Number of Recessions Since 1860

Longevity Requires an Insurer to Overcome Extreme Economic Adversity of Every Sort

Number of Years in Operation

Insurers that have made it to the age of 150 have endured 32 recessions over the years

14

Page 14: Economic and Financial Overview & Outlook for the P/C ......Jun 01, 2019  · Outlook for the P/C Insurance Industry Trends, Challenges and Opportunities Robert P. Hartwig, Ph.D.,

15

100-year-old Insurers: Mutual vs. Stock vs. Reciprocal

62.4%

35.9%

1.4%0.3%

Source: National Association of Insurance Commissioners (NAIC) Annual Statement Database, via Highline Data LLC.

The vast majority (62.4%) of 100-year-old insurers are mutual insurers, while stock insurers account for 35.9% of the total.

Mutual, 62.4%,(179)

Stock, 35.9%,(103)

Reciprocal, 1.4%,(4)

Other, 0.3%,(1)

Page 15: Economic and Financial Overview & Outlook for the P/C ......Jun 01, 2019  · Outlook for the P/C Insurance Industry Trends, Challenges and Opportunities Robert P. Hartwig, Ph.D.,

US Unemployment Rate Forecast: 2007:Q1–2020:Q4

4.5%

4.5% 4.6% 4.8% 4.9%5.4%6.1%

6.9%

8.1%

9.3% 9.6% 10.0%

9.7%

9.6%

9.6%

8.9% 9.1%

9.1%

8.7%

8.3%

8.2%

8.0%

7.8%

7.7%

7.6%

7.3%

7.0%

6.6%

6.2%

6.1%

5.7%

5.6%

5.4%

5.2%

5.0%

4.9%

4.9%

4.9%

4.7%

4.7%

4.4%

4.3%

4.1%

4.1%

3.9%

3.8%

3.8% 3.9%

3.7%

3.6%

3.6%

3.6%

3.6% 3.7% 3.8%

9.6%

4%

5%

6%

7%

8%

9%

10%

11%

07:Q1

07:Q2

07:Q3

07:Q4

08:Q1

08:Q2

08:Q3

08:Q4

09:Q1

09:Q2

09:Q3

09:Q4

10:Q1

10:Q2

10:Q3

10:Q4

11:Q1

11:Q2

11:Q3

11:Q4

12:Q1

12:Q2

12:Q3

12:Q4

13:Q1

13:Q2

13:Q3

13:Q4

14:Q1

14:Q2

14:Q3

14:Q4

15:Q1

15:Q2

15:Q3

15:Q4

16:Q1

16:Q2

16:Q3

16:Q4

17:Q1

17:Q2

17:Q3

17:Q4

18:Q1

18:Q2

18:Q3

18:Q4

19:Q1

19:Q2

19:Q3

19:Q4

20:Q1

20:Q2

20:Q3

20:Q4

Rising unemployment eroded payrolls

and WC’s exposure base.

Unemployment peaked at 10% in late 2009.

* = actual; = forecastsSources: US Bureau of Labor Statistics; Blue Chip Economic Indicators (5/19 edition); Risk and Uncertainty Management Center, University of South Carolina.

Optimistic scenarios put unemployment as low as 3.4% by Q4 2019 and 3.2% in Q4 2020, whereas pessimistic scenarios put it as high

as 4.4%, reflecting increased economic uncertainty ahead.

The unemployment rate is expected to remain below 4%

through 2020.

At 3.6%, the unemployment

rate is at its lowest reading

in 50 years.

Page 16: Economic and Financial Overview & Outlook for the P/C ......Jun 01, 2019  · Outlook for the P/C Insurance Industry Trends, Challenges and Opportunities Robert P. Hartwig, Ph.D.,

Private Sector Employment, 2000-2019*

111.2

111.0

109.1

108.8

115.8

114.7

108.7

107.9

109.8

112.3

114.5

117.1

119.8

122.1

124.3

126.6

128.3

110.2

112.2

114.5

100

105

110

115

120

125

130

00 01 02 03 04 05 06 07 08 09 10 11 12 13 14 15 16 17 18 19*

Private sector employment is now 18.9% (20.4 million) above the crisis trough and 10.8% (12.5 million) above

its pre-crisis peak

*Annual averages of monthly data. 2019 figure is annualized based on data through April.Sources: US Bureau of Labor Statistics; Risk and Uncertainty Management Center, University of South Carolina.

Millions of Workers

Page 17: Economic and Financial Overview & Outlook for the P/C ......Jun 01, 2019  · Outlook for the P/C Insurance Industry Trends, Challenges and Opportunities Robert P. Hartwig, Ph.D.,

Unemployment Rates by State, March 2019:Highest 25 States* (Latest Available)

6.5

5.6

5.1

5.1

5.0

4.9

4.7

4.6

4.4

4.4

4.4

4.3

4.2

4.1

4.0

4.0

4.0

4.0

3.9

3.9

3.9

3.8

3.8

3.8

3.8

0

1

2

3

4

5

6

7

AK DC WV NM AZ MS LA WA OR OH IL CA NV NJ NC NY MI KY PA GA CT US TX RI MD

Une

mpl

oym

ent R

ate

(%)

*Provisional figures for March 2019, seasonally adjusted.Sources: US Bureau of Labor Statistics; Insurance Information Institute.

In March 2019, all but 4 states and the District of Columbia had

unemployment rates below 5%

In March 2019, the US unemployment rate of 3.8% was the lowest in

14 years

Page 18: Economic and Financial Overview & Outlook for the P/C ......Jun 01, 2019  · Outlook for the P/C Insurance Industry Trends, Challenges and Opportunities Robert P. Hartwig, Ph.D.,

3.7

3.7

3.7

3.7

3.6

3.5

3.5

3.5

3.4

3.3

3.3

3.3

3.2

3.2

3.2

3.0

3.0

2.9

2.9

2.9

2.8

2.8

2.8

2.4

2.4

2.3

2.3

0

1

2

3

4

5

WY MT AR AL IN KS FL CO ME OK MO DE TN SC MN UT MA WI VA ID SD NE HI NH IA VT ND

Une

mpl

oym

ent R

ate

(%)

Unemployment Rates by State, March 2019: Lowest 25 States*

*Provisional figures for March 2019, seasonally adjusted.Sources: US Bureau of Labor Statistics; Insurance Information Institute.

In March 2019, 12 states had unemployment rates of 3% or less

Smaller, more rural states have the lowest

unemployment rates in the US

Page 19: Economic and Financial Overview & Outlook for the P/C ......Jun 01, 2019  · Outlook for the P/C Insurance Industry Trends, Challenges and Opportunities Robert P. Hartwig, Ph.D.,

Take This Job And … Quit It!Quit Rate, 2005–2019*

2.1% 2.2% 2.1%1.9%

1.6% 1.7%1.8% 1.9%

2.1% 2.2% 2.2% 2.3%

1.4% 1.4% 1.5%

0.0%

0.5%

1.0%

1.5%

2.0%

2.5%

05 06 07 08 09 10 11 12 13 14 15 16 17 18 19*

Improving labor market conditions are emboldening workers

to quit their jobs—presumably for higher wages

*Annual figures calculated from month seasonally adjusted data. 2019 figure through February.Sources: US Bureau of Labor Statistics JOLTS Survey at https://www.bls.gov/jlt/ ; Risk and Uncertainty Management Center, University of South Carolina.

Quit Rate

Approximately 2.3% of workers have or

will quit their jobs in 2019—the highest proportion in the

post-crisis era

Page 20: Economic and Financial Overview & Outlook for the P/C ......Jun 01, 2019  · Outlook for the P/C Insurance Industry Trends, Challenges and Opportunities Robert P. Hartwig, Ph.D.,

Long-Term Unemployed (27+ Weeks), Jan. 2003—Apr. 2019*

*Seasonally adjustedNote: Recessions indicated by gray shaded columns.Sources: US Bureau of Labor Statistics at http://www.bls.gov/; National Bureau of Economic Research (recession dates); Center for Risk and Uncertainty Management, University of South Carolina.

0

1,000

2,000

3,000

4,000

5,000

6,000

7,000

8,000

'03 '04 '05 '06 '07 '08 '09 '10 '11 '12 '13 '14 '15 '16 '17 '18 '19

The number of long-term

unemployed soared by 5.7 mill to 6.8 million in

2010 (520%), from 1.1 mill in 2006

Today, there are 1.2 million long-term

unemployed, down 82% since 2010

(000)

+520

% -82%

The ranks of the long-term unemployed remained near

the recession peak for 3 years after the recovery began

Page 21: Economic and Financial Overview & Outlook for the P/C ......Jun 01, 2019  · Outlook for the P/C Insurance Industry Trends, Challenges and Opportunities Robert P. Hartwig, Ph.D.,

Number of Unemployed Persons per Job Opening, Feb. 2003—Feb. 2019*

*Seasonally adjustedNote: Recessions indicated by gray shaded columns.Sources: US Bureau of Labor Statistics JOLTS survey: at http://www.bls.gov/jlt/; National Bureau of Economic Research (recession dates); Center for Risk and Uncertainty Management, University of South Carolina.

0

1

2

3

4

5

6

7

'03 '04 '05 '06 '07 '08 '09 '10 '11 '12 '13 '14 '15 '16 '17 '18 '19

At the height of the recession,

there were nearly 7 job seekers for

every one opening

Today, there are just 0.9 job

seekers for every one opening,

down from 1.1 a year ago

Unemployed Persons per Job Opening

Page 22: Economic and Financial Overview & Outlook for the P/C ......Jun 01, 2019  · Outlook for the P/C Insurance Industry Trends, Challenges and Opportunities Robert P. Hartwig, Ph.D.,

INVESTMENTS: THE NEW REALITY

Investment Performance Is a Key Driver of Insurer Profitability

The Fed’s New Dovish Turn, Oval Office Pressure Don’t Bode Well for Insurers

Obstacles to Growing Investment Earnings Are Mounting

Page 23: Economic and Financial Overview & Outlook for the P/C ......Jun 01, 2019  · Outlook for the P/C Insurance Industry Trends, Challenges and Opportunities Robert P. Hartwig, Ph.D.,

-50%

-40%

-30%

-20%

-10%

0%

10%

20%

30%

40%

50%

60%

50 52 54 56 58 60 62 64 66 68 70 72 74 76 78 80 82 84 86 88 90 92 94 96 98 00 02 04 06 08 10 12 14 16 18

,*Through May 29, 2019.Source: NYU Stern School of Business: http://pages.stern.nyu.edu/~adamodar/New_Home_Page/datafile/histretSP.html; Center for Risk and Uncertainty Management, University of South Carolina

Tech Bubble Implosion

Financial Crisis

Annual Return

Energy Crisis

2019: +11.0%*2018: -6.2%

S&P 500 Index Returns, 1950–2019*

Fed Raises Rate

Stock markets rose sharply following the 2016 election and continued to rise

throughout 2017, but trade, growth concerns and rising interest rates took a toll in late 201

and in April/May 2019 as well

Page 24: Economic and Financial Overview & Outlook for the P/C ......Jun 01, 2019  · Outlook for the P/C Insurance Industry Trends, Challenges and Opportunities Robert P. Hartwig, Ph.D.,

Property/Casualty Insurance Industry Investment Income: 2000–2018

$38.9$37.1$36.7

$38.7

$54.6

$51.2

$47.1$47.6$49.2

$48.0$47.3$46.4$47.2$46.6$48.9

$55.3

$39.6

$49.5$52.3

$30

$40

$50

$60

00 01 02 03 04 05 06 07 08 09 10 11 12 13 14 15 16 17 18*

Due to persistently low interest rates, investment income fell in 2012, 2013 and 2014 but showed a small (1.7%) increase in 2015—though 2016 experienced

another decline. Up 5.1% in 2017 and 13.1% in 2018

*2018 figure is distorted by provisions of the TCJA of 2017.1 Investment gains consist primarily of interest and stock dividends. Sources: ISO; University of South Carolina, Center for Risk and Uncertainty Management.

($ Billions)Investment income is slowly

recovering. 2018 figure overstates improvement due to

provision of the TCJA 2017

Page 25: Economic and Financial Overview & Outlook for the P/C ......Jun 01, 2019  · Outlook for the P/C Insurance Industry Trends, Challenges and Opportunities Robert P. Hartwig, Ph.D.,

Net Investment Yield on Property/Casualty Insurance Invested Assets, 2007–2018*

4.4

4.0

4.6 4.5

3.7 3.83.7

3.43.7

3.2 3.1 3.13.3

4.6

4.23.9

2.5

3.0

3.5

4.0

4.5

5.0

03 04 05 06 07 08 09 10 11 12 13 14 15 16 17 18

The yield on invested assets remains low relative to pre-crisis yields. Fed rate increases beginning in late 2015 have pushed up some yields, albeit

quite modestly. Shrinking of Fed’s balance sheet should help too.

Sources: NAIC data, sourced from S&P Global Market Intelligence; 2017 figure is from ISO.

(Percent)

Investment yield in 2017 was down about 150 BP

from pre-crisis levels

Page 26: Economic and Financial Overview & Outlook for the P/C ......Jun 01, 2019  · Outlook for the P/C Insurance Industry Trends, Challenges and Opportunities Robert P. Hartwig, Ph.D.,

P/C Industry Net Income After Taxes,1991–2019Fn 2005 ROE= 9.6%n 2006 ROE = 12.7%n 2007 ROE = 10.9%n 2008 ROE = 0.1%n 2009 ROE = 5.0%n 2010 ROE = 6.6%n 2011 ROAS1 = 3.5%n 2012 ROAS1 = 5.9%n 2013 ROAS1 = 10.2%n 2014 ROAS1 = 8.4%n 2015 ROAS = 8.4%n 2016 ROAS = 6.2%n 2017 ROAS =5.0%n 2018 ROAS = 8.0%

ROE figures are GAAP; 1Return on avg. surplus. Excluding Mortgage & Financial Guaranty insurers yields a 8.2% ROAS in 2014, 9.8% ROAS in 2013, 6.2%ROAS in 2012, 4.7% ROAS for 2011, 7.6% for 2010 and 7.4% for 2009; Sources: A.M. Best, ISO.

$14,178

$5,840

$19,316

$10,870 $20,598

$24,404 $36,819

$30,773

$21,865

$3,046

$30,029

$62,496

$3,043

$35,204

$19,456 $3

3,522

$63,784

$55,870

$56,826

$42,924

$36,813

$59,994

$36,600

$38,501

$20,559

$44,155

$65,777

-$6,970

$28,672

-$10,000

$0

$10,000

$20,000

$30,000

$40,000

$50,000

$60,000

$70,000

$80,000

91 92 93 94 95 96 97 98 99 00 01 02 03 04 05 06 07 08 09 10 11 12 13 14 15 16 17 18 19

Net income is up sharply in 2018 due to lower CATs

and the TCJA

$ Millions

Page 27: Economic and Financial Overview & Outlook for the P/C ......Jun 01, 2019  · Outlook for the P/C Insurance Industry Trends, Challenges and Opportunities Robert P. Hartwig, Ph.D.,

INTEREST RATE ANDINFLATION TRENDS

Federal Reserve Policy, Economic Strength, Trade Policy and

Deficits Will Drive Interest Rates and Inflation

2020 Election Politics Will Have an Increasing Impact Too!

Page 28: Economic and Financial Overview & Outlook for the P/C ......Jun 01, 2019  · Outlook for the P/C Insurance Industry Trends, Challenges and Opportunities Robert P. Hartwig, Ph.D.,

US Treasury Security Yields:A Long Downward Trend, 1990–2019*

*Monthly, constant maturity, nominal rates, through Apr. 2019; May 2019 observation is for week of May 24.Sources: Federal Reserve Bank at http://www.federalreserve.gov/releases/h15/data.htm. National Bureau of Economic Research (recession dates); Insurance Information Institute.

0%

1%

2%

3%

4%

5%

6%

7%

8%

9%

'90 '91 '92 '93 '94 '95'96 '97 '98 '99 '00 '01 '02 '03'04 '05 '06 '07 '08 '09 '10 '11'12 '13 '14 '15 '16 '17 '18 '19

Recession2-Yr Yield10-Yr Yield

Yields on 10-Year US Treasury Notes have been essentially

below 5% for more than a decade

Since roughly 80% of P/C bond/cash investments are in 10-year or shorter durations, most P/C insurer portfolios will have low-yielding bonds for years to come.

Fed tightening has pushed ST rates higher in late 2018, but fears of a

weakening economy have narrowed the 2-10 yield

spread substantially

Page 29: Economic and Financial Overview & Outlook for the P/C ......Jun 01, 2019  · Outlook for the P/C Insurance Industry Trends, Challenges and Opportunities Robert P. Hartwig, Ph.D.,

Annual Inflation Rates, (CPI-U, %),1990–2020F

2.8 2.6

1.51.9

3.33.4

1.3

2.52.3

3.0

3.8

2.8

3.8

-0.4

1.6

3.2

2.11.51.6

0.1

1.3

2.12.4

1.92.1

2.92.4

3.23.0

5.14.9

-1.0

0.0

1.0

2.0

3.0

4.0

5.0

6.0

90 91 92 93 94 95 96 97 98 99 00 01 02 03 04 05 06 07 08 09 10 11 12 13 14 15 16 17 18 19F20F

Sources: US Bureau of Labor Statistics; Blue Chip Economic Indicators, 5/19 (forecasts).

Inflation remains remarkably tame despite a tight US labor market, modest economic growth, rising energy prices, tariff-induced price increases and a

rapidly rising federal budget deficit.

Annual Inflation Rates (%)

Inflation peaked at 5.6% in August 2008 on high energy and commodity crisis. The recession and the collapse of the

commodity bubble reduced inflationary pressures in 2009/10

Inflationary expectations are

consistent with the Fed’s 2% target,

but trade war could increase

inflationary pressure

Trade War Alert

A sustained trade war with China could

increase inflation by 0.1 to 0.4 points.

Mexico tariffs will intensify inflationary pressures

Page 30: Economic and Financial Overview & Outlook for the P/C ......Jun 01, 2019  · Outlook for the P/C Insurance Industry Trends, Challenges and Opportunities Robert P. Hartwig, Ph.D.,

-1%

0%

1%

2%

3%

4%

5%

95 96 97 98 99 00 01 02 03 04 05 06 07 08 09 10 11 12 13 14 15 16 17 18

Change in Medical CPI CPI-All Items

Medical Cost Inflation vs. Overall CPI, 1995–2018

Sources: US Bureau of Labor Statistics.

Average Annual Growth Average1995 – 2018

Healthcare: 3.4%Overall: 2.2%

Medical inflation typically exceeds inflation in the

overall economy, though not in 2018

Page 31: Economic and Financial Overview & Outlook for the P/C ......Jun 01, 2019  · Outlook for the P/C Insurance Industry Trends, Challenges and Opportunities Robert P. Hartwig, Ph.D.,

US TRADE POLICY

How Will the P/C Insurance Industry Be Impacted by

Escalating Trade Disputes?

Page 32: Economic and Financial Overview & Outlook for the P/C ......Jun 01, 2019  · Outlook for the P/C Insurance Industry Trends, Challenges and Opportunities Robert P. Hartwig, Ph.D.,

Trade Actions and Workers CompensationnMajor Trade Actions Announced So Far

wMarch 2018: Steel and Aluminum– 25% tariff on foreign steel, 10% tariff on imported aluminum

wApril 2018: $50B in tariffs announced on some 1,300 Chinese products wSept. 2018: 10% tariffs on $200B worth of Chinese products

– China retaliates immediate with highly targeted tariffs on American productswMay 10, 2019: 10% tariffs à 25% on $200B on Chinese products

– Threat to implement 25% on remaining $325B not currently subject to tariff– China retaliates with $60B in tariffs on US goods

w May 31: Tariffs of Up to 25% Threatened Against all $370B in Mexican Imports

nPotential Impacts: Job and Income Losses Could Be Severe if Targeted Countries Retaliatew Hundreds of thousands of jobs would be lost across many industriesw P/C premium shrinkage would be measured in the billions as hundreds

of billions as exposure growth slows or shrinks in key lines

Page 33: Economic and Financial Overview & Outlook for the P/C ......Jun 01, 2019  · Outlook for the P/C Insurance Industry Trends, Challenges and Opportunities Robert P. Hartwig, Ph.D.,

42

Trade Actions and P/C InsurancenPotential Impacts on P/C Insurance

w Personal Auto repair costs likely to rise by 2.7% or about $3.4B annually, assuming 25% tariffs on imported parts

w Analogous impacts in Commercial Autow Tariffs on Canadian lumber is raising construction costs

Tariffs will increase claims costs by billions

of dollars—impact personal auto more than any other line

Source: Available at: http://news.ambest.com/articlecontent.aspx?refnum=276836&altsrc=43

Page 34: Economic and Financial Overview & Outlook for the P/C ......Jun 01, 2019  · Outlook for the P/C Insurance Industry Trends, Challenges and Opportunities Robert P. Hartwig, Ph.D.,

Economic Factor ImpactReal US GDP (annual change) -1.04%Real US National Income (annual change) -193.8 Bill

US Exports to Rest of World (annual change) -8.7%

US Imports From Rest of World (annual change) -11.5%

Annual Cost per US Family of 4 $2,389Net Impact on US Jobs (one-time change) -2.235 MillCost to Save 1 US Job $583,683

Trade War: Summary of Potential Economic Impacts(1-3 Years After Tariffs Imposed, Full Chinese Retaliation)

Source: Trade Partnerships Worldwide LLC, Estimated Impacts of Tariffs on the US Economy and Workers, February 2019, accessed at: https://tradepartnership.com/wp-content/uploads/2019/02/All-Tariffs-Study-FINAL.pdf.

Page 35: Economic and Financial Overview & Outlook for the P/C ......Jun 01, 2019  · Outlook for the P/C Insurance Industry Trends, Challenges and Opportunities Robert P. Hartwig, Ph.D.,

Job Impact Distribution by Sector: 25% US Tariff Scenario With Full Chinese Relation (1-3 Years After Imposed)

236.4

-2,383.7 -2,235.4-3,000

-2,500

-2,000

-1,500

-1,000

-500

0

500

Manufacturing Services Net Job Change

Job Gain/Loss(Thousands)

A small number of protected US

industries benefit from tariffs—but at a

cost of 10 jobs lost for every 1 job created

An estimated 2.235 million jobs would be lost under a

sustained trade war scenario

Source: Trade Partnerships Worldwide LLC, Estimated Impacts of Tariffs on the US Economy and Workers, February 2019, accessed at: https://tradepartnership.com/wp-content/uploads/2019/02/All-Tariffs-Study-FINAL.pdf.

Page 36: Economic and Financial Overview & Outlook for the P/C ......Jun 01, 2019  · Outlook for the P/C Insurance Industry Trends, Challenges and Opportunities Robert P. Hartwig, Ph.D.,

199,388145,251143,888

85,12084,789

76,44171,170

64,46763,47961,72761,694

50,50246,46044,590

248,399

0 50,000 100,000 150,000 200,000 250,000 300,000

CaliforniaTexas

FloridaNew York

IllinoisPennsylvania

OhioGeorgiaVirginia

North CarolinaMichigan

New JerseyMassachusetts

TennesseeColorado

Source: Trade Partnerships Worldwide LLC, Estimated Impacts of Tariffs on the US Economy and Workers, February 2019, accessed at: https://tradepartnership.com/wp-content/uploads/2019/02/All-Tariffs-Study-FINAL.pdf.

Total Net Job Loss = 2.235 million (est.)

Under the 25% US tariff scenario with full

Chinese retaliation, net job losses occur in all

50 states

States With Largest Net Job Losses Under 25% Tariff Scenario (Assuming Full Chinese Retaliation)

Page 37: Economic and Financial Overview & Outlook for the P/C ......Jun 01, 2019  · Outlook for the P/C Insurance Industry Trends, Challenges and Opportunities Robert P. Hartwig, Ph.D.,

Who Bears the Cost of Tariffs on Chinese Goods?5 Possibilities1. Importer Gets Chinese Firms to Agree to Pay Tariffs

w Chinese firm absorbs full cost of tariff and makes due with lower profits

2. Chinese Firms Cut Costs to Partially Offset Impact of Tariffsw Reducing costs will allow the importer to moderate price increase to consumer

3. Importer Negotiates Discount on Chinese Productsw Results in only part of price increase being passed along to consumer

4. Importer Finds Alternatives to Chinese Productionw Benefits exporters in other countries; Helps limit domestic price increase

5. Pass Costs Through Cost of Tariff to Consumerw Buyer of product bears the full price increase due to the tariff

Note: As a practical matter, some combination of all 5 take place

Page 38: Economic and Financial Overview & Outlook for the P/C ......Jun 01, 2019  · Outlook for the P/C Insurance Industry Trends, Challenges and Opportunities Robert P. Hartwig, Ph.D.,

48

P/C Insurance Industry Financial Overview

CATS, Non-CAT Underwriting Losses Impacted Insurer Balance Sheets

Industry Remains Strong

48

Page 39: Economic and Financial Overview & Outlook for the P/C ......Jun 01, 2019  · Outlook for the P/C Insurance Industry Trends, Challenges and Opportunities Robert P. Hartwig, Ph.D.,

P/C Industry Net Income After Taxes, 1991–2019Fn 2005 ROE= 9.6%n 2006 ROE = 12.7%n 2007 ROE = 10.9%n 2008 ROE = 0.1%n 2009 ROE = 5.0%n 2010 ROE = 6.6%n 2011 ROAS1 = 3.5%n 2012 ROAS1 = 5.9%n 2013 ROAS1 = 10.2%n 2014 ROAS1 = 8.4%n 2015 ROAS = 8.4%n 2016 ROAS = 6.2%n 2017 ROAS =5.0%n 2018 ROAS = 8.0%

•ROE figures are GAAP; 1Return on avg. surplus. Excluding Mortgage & Financial Guaranty insurers yields a 8.2% ROAS in 2014, 9.8% ROAS in 2013, 6.2%ROAS in 2012, 4.7% ROAS for 2011, 7.6% for 2010 and 7.4% for 2009; Sources: A.M. Best, ISO.

$14,178

$5,840

$19,316

$10,870 $20,598

$24,404 $36,819

$30,773

$21,865

$3,046

$30,029

$62,496

$3,043

$35,204

$19,456 $3

3,522

$63,784

$55,870

$56,826

$42,924

$36,813

$59,994

$36,600

$38,501

$20,559

$44,155

$65,777

-$6,970

$28,672

-$10,000

$0

$10,000

$20,000

$30,000

$40,000

$50,000

$60,000

$70,000

$80,000

91 92 93 94 95 96 97 98 99 00 01 02 03 04 05 06 07 08 09 10 11 12 13 14 15 16 17 18 19

Net income is up sharply in 2018 due to lower CATs

and the TCJA

$ Millions

Page 40: Economic and Financial Overview & Outlook for the P/C ......Jun 01, 2019  · Outlook for the P/C Insurance Industry Trends, Challenges and Opportunities Robert P. Hartwig, Ph.D.,

-5%

0%

5%

10%

15%

20%

25%

75 76 77 78 79 80 81 82 83 84 85 86 87 88 89 90 91 92 93 94 95 96 97 98 99 00 01 02 03 04 05 06 07 08 09 10 11 12 13 14 15 16 17 18 19F

Profitability Peaks & Troughs in the P/C Insurance Industry, 1975 – 2019F

Profitability = P/C insurer ROEs. 2011-18 figures are estimates based on ROAS data. Note: Data for 2008-2014 exclude mortgage and financial guaranty insurers.Source: NAIC, ISO, A.M. Best, USC RUM Center.

1977:19.0% 1987:17.3%

1997:11.6% 2006:12.7%

1984: 1.8% 1992: 4.5% 2001: -1.2%

10 Years10 Years

9 Years

ROEs in 2017 plunged to their lowest levels since 2008 but

rebounded in 2018 due to lower CATs and the TCJA.

ROE

1975: 2.4%

2013 9.8%

2017 5.0%

2015: 8.4%

2019F 4.8%

2018 8.0%

Page 41: Economic and Financial Overview & Outlook for the P/C ......Jun 01, 2019  · Outlook for the P/C Insurance Industry Trends, Challenges and Opportunities Robert P. Hartwig, Ph.D.,

51

ROE: Property/Casualty Insurance by Major Event, 1987–2019F

*Excludes Mortgage & Financial Guarantee in 2008 – 2014. Sources: ISO, Fortune; A.M. Best (2018E-2019F); USC RUM Center.

-5%

0%

5%

10%

15%

20%

87 88 89 90 91 92 93 94 95 96 97 98 99 00 01 02 03 04 05 06 07 08 09 10 11 12 13 14 15 16 17 1819F

P/C Profitability Is Influenced Both by

Cyclicality and Volatility

Hugo

Andrew, Iniki

Northridge

Lowest CAT Losses in 15 Years

Sept. 11

Katrina, Rita, Wilma

4 Hurricanes

Financial Crisis*

(Percent)

Record Tornado Losses

Sandy

Low CATs

Harvey, Irma, Maria,

CA Wildfires

Page 42: Economic and Financial Overview & Outlook for the P/C ......Jun 01, 2019  · Outlook for the P/C Insurance Industry Trends, Challenges and Opportunities Robert P. Hartwig, Ph.D.,

-5%

0%

5%

10%

15%

20%

25%

75 76 77 78 79 80 81 82 83 84 85 86 87 88 89 90 91 92 93 94 95 96 97 98 99 00 01 02 03 04 05 06 07 08 09 10 11 12 13 14 15 16 17 18

P/C Insurance ROE vs. Fortune 500, 1975–2018*

*2018 Fortune 500 figure is an estimate.Profitability = P/C insurer ROEs. 2011-18 figures are estimates based on ROAS data. Note: Data for 2008-2014 exclude mortgage and financial guaranty insurers.Source: NAIC, ISO, Fortune.

1977:19.0% 1987:17.3%

1997:11.6% 2006:12.7%

1984: 1.8% 1992: 4.5% 2001: -1.2%

ROE

1975: 2.4%

2013 9.8%

2017 5.0%

2018 8.0%

AverageFortune 500: 13.3%P/C Insurance: 9.0%

2018* 14.5%

Page 43: Economic and Financial Overview & Outlook for the P/C ......Jun 01, 2019  · Outlook for the P/C Insurance Industry Trends, Challenges and Opportunities Robert P. Hartwig, Ph.D.,

53

P/C Insurance Industry Combined Ratio, 2001–2019E

* Excludes Mortgage & Financial Guaranty insurers 2008--2014. Including M&FG, 2008=105.1, 2009=100.7, 2010=102.4, 2011=108.1; 2012:=103.2; 2013: = 96.1; 2014: = 97.0.; 2017 (est.) based on actual 104.1 through Q3 (Q3 combined ratio alone was 110.7). Sources: A.M. Best, ISO (2014-2016); Figure for 2017 from ISO.

95.7

99.3101.1

106.5

102.5

96.4 97.097.8

100.7101.2

103.7

99.2101.0

92.6

100.898.4

100.1

107.5

115.8

90

100

110

120

01 02 03 04 05 06 07 08 09 10 11 12 13 14 15 16 17 18 19F

As Recently as 2001, Insurers Paid Out

Nearly $1.16 for Every $1 in Earned Premiums Relatively

Low CAT Losses, Reserve Releases

Heavy Use of Reinsurance Lowered Net

Losses

Relatively Low CAT Losses, Reserve Releases

Higher CAT

Losses, Shrinking Reserve

Releases, Toll of Soft

Market

Sandy Impacts

Lower CAT

Losses

Best Combined Ratio Since 1949 (87.6)

Avg. CAT Losses,

More Reserve Releases

Cyclical Deterioration

Sharply higher CATs are driving

large underwriting losses and

pricing pressure

2019 Combined Ratio Est.101.2

Page 44: Economic and Financial Overview & Outlook for the P/C ......Jun 01, 2019  · Outlook for the P/C Insurance Industry Trends, Challenges and Opportunities Robert P. Hartwig, Ph.D.,

54

Policyholder Surplus (Capacity), 2006:Q4–2018:Q4

Sources: ISO, A.M .Best; Center for Risk and Uncertainty Management, University of South Carolina.

($ Billions)

$487.1

$496.6

$512.8

$521.8

$478.5

$455.6

$437.1

$463.0 $490.8

$511.5 $540.7

$530.5

$544.8

$559.2

$559.1

$538.6

$550.3

$567.8

$583.5

$586.9

$607.7

$614.0

$624.4 $653.4

$671.6

$673.9

$675.2

$674.2

$673.7

$676.3

$700.9

$717.0 $750.7 $781.5

$742.2

$662.0

$570.7

$566.5

$505.0

$515.6

$517.9

$400$450$500$550$600$650$700$750$800$850

06:Q4

07:Q1

07:Q2

07:Q3

07:Q4

08:Q1

08:Q2

08:Q3

08:Q4

09:Q1

09:Q2

09:Q3

09:Q4

10:Q1

10:Q2

10:Q3

10:Q4

11:Q1

11:Q2

11:Q3

11:Q4

12:Q1

12:Q2

12:Q3

12:Q4

13:Q1

13:Q2

13:Q3

13:Q4

14:Q1

14:Q2

14:Q3

14:Q4

15:Q2

15:Q4

16:Q1

16:Q4

17:Q2

17:Q4

18:Q3

18:Q4

Financial Crisis

Surplus (Capacity) as of 12/31/18 at $742.7B was still close to its

all-time record high

2010:Q1 data includes $22.5B of paid-in capital from a holding company parent for one insurer’s investment in a non-insurance business .

Drop due to near-record 2011 CAT losses

Capacity/Capital “shocks” typically do not on their own drive a sustained firming of

the pricing environment

Surplus dropped by $8.5B or 1.1%

in 2018

Page 45: Economic and Financial Overview & Outlook for the P/C ......Jun 01, 2019  · Outlook for the P/C Insurance Industry Trends, Challenges and Opportunities Robert P. Hartwig, Ph.D.,

56

-5%

0%

5%

10%

15%

20%

25%

71 72 73 74 75 76 77 78 79 80 81 82 83 84 85 86 87 88 89 90 91 92 93 94 95 96 97 98 99 00 01 02 03 04 05 06 07 08 09 10 11 12 13 14 15 16 17 18 19F

Net Premium Growth (All P/C Lines): Annual Change, 1971—2019F

(Percent)1975-78 1984-87 2000-03

*Figure is actual 2018:9M vs. 2017:9M change adjusted for affects of the TCJA of 2017. Shaded areas denote “hard market” periodsSources: A.M. Best (1971-2013, 18E, 19F), ISO (2014-17).

Net Written Premiums Fell 0.7% in 2007 (First Decline

Since 1943) by 2.0% in 2008, and 4.2% in 2009, the First 3-Year Decline Since 1930-33.

2019F:3.6%2018E: 10.8%

2017: 4.6%2016: 2.7%2015: 3.5%2014: 4.2

2013: 4.4%2012: +4.2%

Outlook2019F: 3.6%2020F: 3.8%

Page 46: Economic and Financial Overview & Outlook for the P/C ......Jun 01, 2019  · Outlook for the P/C Insurance Industry Trends, Challenges and Opportunities Robert P. Hartwig, Ph.D.,

58

Growth in Net Written Premium: Personal vs. Commercial, 2015 – 2018*

5.7%

3.1%

-1.4%

2.7%

6.6%

2.7%1.8%

4.1%

6.7%5.8%

4.8%5.8%

3.5%

1.5%

3.3%

5.3%

-2%-1%0%1%2%3%4%5%6%7%8%

Personal Lines Predominating

Diversified Commercial LinesPredominating**

All Insurers

2015 2016 2017 2018*

Annual Change in NWP

The divergence in growth between personal and commercial lines is large but may be narrowing

*2018 is an estimate based on actual data through Q4:2018. Commercial lines figure has been adjusted from actual value of 19.3% to account for distortionary affects from the TCJA 2017, which impacted reinsurance utilization, largely in the commercial segment.

Source: ISO. University of South Carolina Risk and Uncertainty Management Center.

Personal lines growth has been

much stronger than commercial lines

Page 47: Economic and Financial Overview & Outlook for the P/C ......Jun 01, 2019  · Outlook for the P/C Insurance Industry Trends, Challenges and Opportunities Robert P. Hartwig, Ph.D.,

96.4

91.1

97.6

104.

5

102.

5

102.

6

107.

7

102.

7

98.4

103.

9

101.

0

103.

5

100.

9

99.5

102.

6

90

95

100

105

110

05 06 07 08 09 10 11 12 13 14 15 16 17

18E

19F

Com

mer

cial

Lin

es C

ombi

ned

Rat

io

*2007-2012 figures exclude mortgage and financial guaranty segments.Source: A.M. Best (1990-2017F). Risk and Uncertainty Management Center, Univ. of South Carolina (2018E – 2019F).

Personal Lines Combined Ratio, 2005-2019F*Personal lines underwriting performance

deteriorated from 2014-2017 as record CATs and rising loss cost trends took their toll. Little improvement in 2018, but more

in 2019 assuming “normal” cat activity

59

Page 48: Economic and Financial Overview & Outlook for the P/C ......Jun 01, 2019  · Outlook for the P/C Insurance Industry Trends, Challenges and Opportunities Robert P. Hartwig, Ph.D.,

109.

411

0.2

118.

810

9.5 11

2.5

110.

210

7.6

104.

110

9.7

110.

2

102.

5 105.

491

.194

.510

4.4

100.

7 103.

8 107.

310

5.4

96.3

96.0

95.2

99.0

102.

110

2.0

102.

7

102.

0

111.

1

112.

3

122.

3

90

95

100

105

110

115

120

125

90 92 94 96 98 00 02 04 06 08 10 12 14 16

18E

Com

mer

cial

Lin

es C

ombi

ned

Rat

io

*2007-2012 figures exclude mortgage and financial guaranty segments.Source: A.M. Best (1990-2019F).

Commercial Lines Combined Ratio, 1990-2019F*Commercial lines underwriting

performance deteriorated materially in 2017 as record CATs and rising loss cost trends took there toll. Little improvement is

expected in 2018 or 2019

60

Page 49: Economic and Financial Overview & Outlook for the P/C ......Jun 01, 2019  · Outlook for the P/C Insurance Industry Trends, Challenges and Opportunities Robert P. Hartwig, Ph.D.,

61

Merger & Acquisition Activity

M&A Activity Picked Accelerated in 2018

Many Carriers Remain Unsatisfied with Organic Growth Opportunities

61

Page 50: Economic and Financial Overview & Outlook for the P/C ......Jun 01, 2019  · Outlook for the P/C Insurance Industry Trends, Challenges and Opportunities Robert P. Hartwig, Ph.D.,

62

U.S. INSURANCE MERGERS AND ACQUISITIONS,P/C SECTOR, 1994-2018 (1)

$5,100

$11,534

$8,059

$30,873

$19,118

$40,032

$1,249

$486

$20,353

$425

$9,264

$35,221

$13,615

$16,294

$3,507 $6,419

$12,458

$4,685

$4,393

$6,723

$39,970

$10,665

$7,404

$17,068

$55,825

$0

$10,000

$20,000

$30,000

$40,000

$50,000

$60,000

94 95 96 97 98 99 00 01 02 03 04 05 06 07 08 09 10 11 12 13 14 15 16 17 17

Tran

sact

ion

valu

es

0

20

40

60

80

100

120

140

Num

ber of transactions

($ Millions)

(1) Includes transactions where a U.S. company was the acquirer and/or the target.

Source: Conning proprietary database.

M&A activity in the P/C sector in 2015 totaled $40B, its highest level

since 2000, but fell sharply in 2016/17 in

dollar terms

Major 2018 Deals:AIG/Validus: $5.56B

Axa/XL: $15.3BApollo/Aspen: $2.6B

Page 51: Economic and Financial Overview & Outlook for the P/C ......Jun 01, 2019  · Outlook for the P/C Insurance Industry Trends, Challenges and Opportunities Robert P. Hartwig, Ph.D.,

63

U.S. INSURANCE MERGERS AND ACQUISITIONS:DISTRIBUTION, 1996-2018 (1)

$1,934

$2,720

$55,903

$1,633

$542

$689

$446

$60

$212

$944

$15,205

$5,812

$615 $1,727

$2,271

$4,225 $8,246

$2,581

$18,695

$4,204

$6,594

$7,085

$7$0

$10,000

$20,000

$30,000

$40,000

$50,000

$60,000

96 97 98 99 00 01 02 03 04 05 06 07 08 09 10 11 12 13 14 15 16 17 18

Tran

sact

ion

valu

es

0

100

200

300

400

500

600

700

Number of transactions

($ Millions)

(1) Includes transactions where a U.S. company was the acquirer and/or the target.

Source: Conning proprietary database.

M&A activity in the Distribution sector in 2018 totaled $7.1B, up (7.4%) from $6.6B in 2017; The number of

deals hit a record high 614 in 2018

Major 2018 Deals:Marsh/JLT: $5.62B

(4.3B Sterling)

Page 52: Economic and Financial Overview & Outlook for the P/C ......Jun 01, 2019  · Outlook for the P/C Insurance Industry Trends, Challenges and Opportunities Robert P. Hartwig, Ph.D.,

Profitability and Growth in the Providence Mutual Footprint

64

Comparison Over the Period 2009 - 2018

64

Page 53: Economic and Financial Overview & Outlook for the P/C ......Jun 01, 2019  · Outlook for the P/C Insurance Industry Trends, Challenges and Opportunities Robert P. Hartwig, Ph.D.,

All Lines: 10-Year Average RNW, 2009–2018

Sources: NAIC, Insurance Information Institute.

3.6%

4.5%

6.2%

7.9%

8.5%

9.3%

10.7%

11.7%

0% 2% 4% 6% 8% 10% 12% 14%

New York

New Jersey

U.S.

Rhode Island

Connecticut

Massachusetts

New Hampshire

Maine

Page 54: Economic and Financial Overview & Outlook for the P/C ......Jun 01, 2019  · Outlook for the P/C Insurance Industry Trends, Challenges and Opportunities Robert P. Hartwig, Ph.D.,

Private Passenger Auto: 10-Year Average RNW, 2009–2018

Sources: NAIC, Insurance Information Institute.

3.1%

3.7%

4.3%

4.3%

4.9%

5.9%

9.7%

10.3%

0% 2% 4% 6% 8% 10% 12%

New York

U.S.

Rhode Island

New Jersey

Massachusetts

Connecticut

New Hampshire

Maine

Page 55: Economic and Financial Overview & Outlook for the P/C ......Jun 01, 2019  · Outlook for the P/C Insurance Industry Trends, Challenges and Opportunities Robert P. Hartwig, Ph.D.,

Commercial Auto: 10-Year Average RNW, 2009–2018

Sources: NAIC, Insurance Information Institute.

0.4%

2.3%

4.5%

7.0%

9.5%

10.5%

10.5%

11.5%

0% 2% 4% 6% 8% 10% 12% 14%

New Jersey

New York

U.S.

Connecticut

Massachusetts

Maine

Rhode Island

New Hampshire

Page 56: Economic and Financial Overview & Outlook for the P/C ......Jun 01, 2019  · Outlook for the P/C Insurance Industry Trends, Challenges and Opportunities Robert P. Hartwig, Ph.D.,

Commercial MP: 10-Year Average RNW, 2009–2018

Sources: NAIC, Insurance Information Institute.

3.7%

6.7%

7.0%

7.3%

11.2%

12.1%

12.7%

12.9%

0% 2% 4% 6% 8% 10% 12% 14%

New Jersey

New York

U.S.

Connecticut

Rhode Island

New Hampshire

Massachusetts

Maine

Page 57: Economic and Financial Overview & Outlook for the P/C ......Jun 01, 2019  · Outlook for the P/C Insurance Industry Trends, Challenges and Opportunities Robert P. Hartwig, Ph.D.,

Homeowners: 10-Year Average RNW, 2009–2018

Sources: NAIC, Insurance Information Institute.

6.6%

8.2%

12.1%

12.4%

12.8%

13.7%

14.2%

15.7%

0% 2% 4% 6% 8% 10% 12% 14% 16% 18%

U.S.

New Jersey

New Hampshire

Massachusetts

Connecticut

New York

Maine

Rhode Island

Page 58: Economic and Financial Overview & Outlook for the P/C ......Jun 01, 2019  · Outlook for the P/C Insurance Industry Trends, Challenges and Opportunities Robert P. Hartwig, Ph.D.,

Direct Premiums Written: All Lines, Percent Change by State, 2009-2018

Sources: S&P Global, Insurance Information Institute.

67.9

62.6

59.4

56.0

51.1

50.7

48.9

47.8

47.5

46.9

46.2

45.1

44.9

44.9

44.8

44.5

44.4

42.9

42.2

40.8

40.1

39.0

38.9

38.8

38.8

38.6

0

10

20

30

40

50

60

70

80

CO GA TX SC UT FL ND ID NV AZ TN CA WA MI NE OR MA OK U.S. AR MD AL IN NC SD KY

Top 25 States

Perc

ent

Cha

nge

(%)

Page 59: Economic and Financial Overview & Outlook for the P/C ......Jun 01, 2019  · Outlook for the P/C Insurance Industry Trends, Challenges and Opportunities Robert P. Hartwig, Ph.D.,

Direct Premiums Written: All Lines, Percent Change by State, 2009-2018

Sources: S&P Global, Insurance Information Institute.

38.5

38.3

37.9

36.8

36.0

35.9

35.1

34.7

34.5

34.4

33.8

32.8

31.7

31.5

31.0

30.8

29.5

29.5

27.3

27.1

24.9

24.5

22.0

16.9

16.3

9.4

0

5

10

15

20

25

30

35

40

NY VA MN MT WI MO KS NM NJ RI WY OH MS CT PA IA NH ME LA IL HI DC VT DE WV AK

Bottom 25 States

Perc

ent

Cha

nge

(%)

Page 60: Economic and Financial Overview & Outlook for the P/C ......Jun 01, 2019  · Outlook for the P/C Insurance Industry Trends, Challenges and Opportunities Robert P. Hartwig, Ph.D.,

Direct Premiums Written: Personal Lines Percent Changeby State, 2009-2018

Sources: S&P Global, Insurance Information Institute.

84.6

77.6

71.0

66.7

66.4

65.9

64.3

61.4

59.3

58.8

58.2

57.7

56.4

55.8

54.6

51.3

50.9

50.5

50.3

50.2

50.1

49.2

49.2

49.0

48.8

48.6

0

10

20

30

40

50

60

70

80

90

CO GA TX SC SD NE ND UT FL TN MI OK NV ID MT AL OR U.S. KY AZ MA AR MO CA IA DE

Top 25 States

Perc

ent

Cha

nge

(%)

Page 61: Economic and Financial Overview & Outlook for the P/C ......Jun 01, 2019  · Outlook for the P/C Insurance Industry Trends, Challenges and Opportunities Robert P. Hartwig, Ph.D.,

Direct Premiums Written: Personal Lines, Percent Changeby State, 2009-2018

Sources: S&P Global, Insurance Information Institute.

47.9

47.8

47.7

46.8

46.3

44.4

44.3

44.2

43.2

43.0

41.9

41.5

40.9

40.1

39.4

37.4

36.8

36.0

35.9

34.2

33.0

32.2

28.6

24.2

21.9

20.5

0

5

10

15

20

25

30

35

40

45

50

MN KS WI RI WA NC IN MD LA VA DC WY OH MS NM NJ NY IL CT NH PA ME VT WV AK HI

Bottom 25 States

Perc

ent

Cha

nge

(%)

Page 62: Economic and Financial Overview & Outlook for the P/C ......Jun 01, 2019  · Outlook for the P/C Insurance Industry Trends, Challenges and Opportunities Robert P. Hartwig, Ph.D.,

Direct Premiums Written: Commercial Lines, Percent Change by State, 2009-2018

Sources: S&P Global, Insurance Information Institute.

49.7

47.5

45.3

43.3

43.3

41.9

41.6

41.4

41.4

41.1

40.7

38.8

38.6

37.3

37.1

35.9

34.8

34.3

33.1

32.7

32.6

31.9

30.9

30.9

30.5

29.6

0

10

20

30

40

50

60

CO TX GA WA ND ID CA FL AZ SC UT MA NY OR DE NV MD U.S. NC IN TN VA NJ MN AR HI

Top 25 States

Perc

ent

Cha

nge

(%)

Page 63: Economic and Financial Overview & Outlook for the P/C ......Jun 01, 2019  · Outlook for the P/C Insurance Industry Trends, Challenges and Opportunities Robert P. Hartwig, Ph.D.,

Direct Premiums Written: Commercial Lines Change by State, 2009-2018

Sources: S&P Global, Insurance Information Institute.

29.3

28.9

28.4

28.1

28.0

27.2

27.1

26.6

26.2

26.0

25.6

25.2

24.7

24.4

24.2

22.8

22.4

22.0

22.0

21.1

20.6

19.4

15.0

11.2

7.2

1.4

0

5

10

15

20

25

30

35

PA NM OK WI NE MI SD ME CT MO RI KY WY KS NH OH AL MT MS IA IL DC VT LA WV AK

Bottom 25 States

Perc

ent

Cha

nge

(%)

Page 64: Economic and Financial Overview & Outlook for the P/C ......Jun 01, 2019  · Outlook for the P/C Insurance Industry Trends, Challenges and Opportunities Robert P. Hartwig, Ph.D.,

Direct Premiums Written: Personal Auto, Percent Changeby State, 2009-2018

Sources: S&P Global, Insurance Information Institute.

82.3

79.5

76.5

71.9

71.3

68.7

63.8

63.8

58.3

57.5

56.7

54.9

54.8

54.6

54.2

52.2

53.1

52.2

51.9

51.4

49.2

48.3

46.9

46.9

46.7

46.3

0

10

20

30

40

50

60

70

80

90

CO GA SC TX FL MI UT NV AL TN CA ID SD ND OR U.S. AZ NE MA LA KY OK RI MT WA AR

Top 25 States

Perc

ent

Cha

nge

(%)

Page 65: Economic and Financial Overview & Outlook for the P/C ......Jun 01, 2019  · Outlook for the P/C Insurance Industry Trends, Challenges and Opportunities Robert P. Hartwig, Ph.D.,

Direct Premiums Written: Personal Auto, Percent Changeby State, 2009-2018

Sources: S&P Global, Insurance Information Institute.

46.1

46.1

45.3

44.3

43.7

43.6

43.0

42.5

42.5

41.7

41.0

40.6

39.1

39.0

37.6

36.1

33.1

32.5

32.2

32.1

30.7

28.3

27.3

22.5

19.3

18.9

0

5

10

15

20

25

30

35

40

45

50

MO DE DC MS IN WI MD NC MN VA IA NY OH KS NM NJ NH CT IL WY PA VT ME HI AK WV

Bottom 25 States

Perc

ent

Cha

nge

(%)

Page 66: Economic and Financial Overview & Outlook for the P/C ......Jun 01, 2019  · Outlook for the P/C Insurance Industry Trends, Challenges and Opportunities Robert P. Hartwig, Ph.D.,

Direct Premiums Written: Commercial Auto, Percent Change by State, 2009-2018

Sources: S&P Global, Insurance Information Institute.

111.

6

110.

8

109.

0

97.6

85.3

84.5

79.2

77.5

75.2

66.9

66.4

66.1

64.2

61.8

61.2

61.2

59.7

59.4

58.7

58.0

57.0

56.8

55.8

54.6

54.5

53.7

0

20

40

60

80

100

120

FL TX ND GA IL CO MI CA NV U.S. SC AZ IA NE WA OR OK TN IN NJ AR NC OH ID WV AL

Top 25 States

Perc

ent

Cha

nge

(%)

Page 67: Economic and Financial Overview & Outlook for the P/C ......Jun 01, 2019  · Outlook for the P/C Insurance Industry Trends, Challenges and Opportunities Robert P. Hartwig, Ph.D.,

Direct Premiums Written: Commercial Auto, Percent Change by State, 2009-2018

Sources: S&P Global, Insurance Information Institute.

53.4

52.9

52.3

52.0

50.9

50.5

50.2

49.4

48.1

47.7

46.1

45.1

44.1

43.9

40.0

38.1

37.0

36.9

35.9

34.0

29.5

26.6

25.0

23.9

15.7

0.3

0

10

20

30

40

50

60

MO VA DE PA MN MS KS KY NY MT MD NM MA UT LA WI ME RI CT NH DC WY VT SD HI AK

Bottom 25 States

Perc

ent

Cha

nge

(%)

Page 68: Economic and Financial Overview & Outlook for the P/C ......Jun 01, 2019  · Outlook for the P/C Insurance Industry Trends, Challenges and Opportunities Robert P. Hartwig, Ph.D.,

Direct Premiums Written: Homeowners, Percent Change by State, 2009-2018

Sources: S&P Global, Insurance Information Institute.

91.1

90.6

85.8

75.8

74.0

72.6

71.4

67.0

66.8

62.7

59.2

59.1

58.7

57.1

56.2

55.9

55.2

54.3

53.7

52.4

49.2

47.6

46.5

46.4

46.3

46.1

0

10

20

30

40

50

60

70

80

90

100

CO SD NE OK GA MT ND TX WY TN IA ID KS MN WI KY DE MO AR UT NC MD RI MA SC VA

Top 25 States

Perc

ent

Cha

nge

(%)

Page 69: Economic and Financial Overview & Outlook for the P/C ......Jun 01, 2019  · Outlook for the P/C Insurance Industry Trends, Challenges and Opportunities Robert P. Hartwig, Ph.D.,

Direct Premiums Written: Homeowners Change by State, 2009-2018

Sources: S&P Global, Insurance Information Institute.

46.0

46.0

45.7

45.7

44.4

43.2

43.2

42.2

41.9

41.4

41.1

40.8

39.4

39.0

38.7

36.3

34.9

32.0

31.9

31.0

29.8

28.5

28.0

28.0

25.9

17.0

0

5

10

15

20

25

30

35

40

45

50

U.S. NM WA IN OH IL CT AZ OR NJ ME WV PA FL AL NH DC MI MS NV AK VT NY CA LA HI

Bottom 25 States

Perc

ent

Cha

nge

(%)

Page 70: Economic and Financial Overview & Outlook for the P/C ......Jun 01, 2019  · Outlook for the P/C Insurance Industry Trends, Challenges and Opportunities Robert P. Hartwig, Ph.D.,

82

Catastrophe Loss Update: Major Driver of Rate Pressure

2018 CAT Losses Were Down from 2017, One of the Costliest Years Ever for US

Insurers

Hurricanes Harvey, Irma and Maria, California Wildfires Exact a Huge Toll

82

Page 71: Economic and Financial Overview & Outlook for the P/C ......Jun 01, 2019  · Outlook for the P/C Insurance Industry Trends, Challenges and Opportunities Robert P. Hartwig, Ph.D.,

U.S. Inflation-Adjusted Cat Losses

*2018: Inflation-adjusted estimate, subject to change. 2010s is average of 2010 to 2018.Sources: Property Claims Service, a Verisk Analytics business; Insurance Information Institute.

4037

79

104

50

1980s:$5 B

1990s: $15 B

2000s: $25 B2010s: $35 B

$0

$10

$20

$30

$40

$50

$60

$70

$80

$90

$100

80 81 82 83 84 85 86 87 88 89 90 91 92 93 94 95 96 97 98 99 00 01 02 03 04 05 06 07 08 09 10 11 12 13 14 15 16 17 18*

Bill

ion

s, 2

01

8 $

Average forDecade Hurricane

Andrew WTC

Katrina, Rita, Wilma

2018 – Third worst year for U.S. Insured Catastrophe Losses. Average Insured Loss per Year for 1980-2018 is $19.3 B.

Harvey, Irma, Maria

Page 72: Economic and Financial Overview & Outlook for the P/C ......Jun 01, 2019  · Outlook for the P/C Insurance Industry Trends, Challenges and Opportunities Robert P. Hartwig, Ph.D.,

84

US Insured Catastrophe Losses by Decade: 1980s – 2010s*

$15

$25

$35

$5

$33

$19

$9

$2$0

$5

$10

$15

$20

$25

$30

$35

$40

1980s 1990s 2000s 2010s 1980s 1990s 2000s 2010s

Serious efforts to mitigate against climate risk must be led by government at all levels. Requires enormous long-term infrastructure

investments that funded primarily through debt

($ Bill)

*2010s figures is the average of the years 2010-2018.Sources: Property Claims Service, a Verisk Analytics business; Insurance Information Institute.

Not Inflation Adjusted Inflation-Adjusted

Inflation-adjusted

insured CAT losses are

rising by $10 billion each

decade

Page 73: Economic and Financial Overview & Outlook for the P/C ......Jun 01, 2019  · Outlook for the P/C Insurance Industry Trends, Challenges and Opportunities Robert P. Hartwig, Ph.D.,

85

Top 8 US Catastrophe Losses of 2018, by Insured Loss

(Insured Losses, 2018 Dollars, $ Billions)*

$10.0

$12.5

$5.0$4.0

$2.0$1.6$1.6$1.0

$0

$2

$4

$6

$8

$10

$12

$14

Colorado Hail ConvectiveStorms (March)

Winter Storms(March)

ConvectiveStorms (May)

Woolsey Wildfire HurricaneFlorence

HurricaneMichael

Camp Wildfire

Insured CAT losses in the US totaled ~$40 billion in 2018

.Sources: PCS; Munich Re; Reinsurance News: https://www.reinsurancene.ws/insurance-industry-losses-events-data/

Page 74: Economic and Financial Overview & Outlook for the P/C ......Jun 01, 2019  · Outlook for the P/C Insurance Industry Trends, Challenges and Opportunities Robert P. Hartwig, Ph.D.,

86

Top 20 Most Costly Disastersin U.S. History—Katrina Still Ranks #1

(Insured Losses, 2017 Dollars, $ Billions)*

$9.3 $9.7 $10.0$11.7$14.2$14.2$15.9

$18.0$19.8$21.9

$25.3$26.0$27.1

$51.6

$5.9 $6.0 $7.1 $7.5 $7.9 $8.3

$0

$10

$20

$30

$40

$50

$60

Jeanne(2004)

Frances(2004)

Rita (2005)

Torn./T-Storms (2011)

Torn./T-Storms (2011)

Hugo (1989)

Ivan (2004)

Charley(2004)

Michael(2018)

Wilma(2005)

Camp Fire(2018)

Ike (2008)

Harvey (2017)

Irma (2017)

Sandy(2012)

Maria (2017)

Northridge(1994)

9/11 (2001)

Andrew(1992)

Katrina(2005)

Harvey, Irma and Maria combined caused an

estimated $55B in privately insured losses in the US

Includes Tuscaloosa, AL,

tornado

Includes Joplin, MO, tornado

17 of the 20 Most Expensive Insurance Events in US History Have Occurred Since 2004—5 of those in 2017/18

*Estimated.Sources: PCS, RMS, Karen Clark & Co; USC Center for Risk and Uncertainty Management adjustments to 2017 dollars using the CPI.

Page 75: Economic and Financial Overview & Outlook for the P/C ......Jun 01, 2019  · Outlook for the P/C Insurance Industry Trends, Challenges and Opportunities Robert P. Hartwig, Ph.D.,

87

Inflation Adjusted U.S. Catastrophe Losses by Cause of Loss, 1997–20161

0.2%2.0%7.0%

5.9%

6.7%

39.9%

38.2%

1. Catastrophes are defined as events causing direct insured losses to property of $25 million or more in 2016 dollars.2. Excludes snow.3. Does not include NFIP flood losses4. Includes wildland fires5. Includes civil disorders, water damage, utility disruptions and non-property losses such as those covered by workers compensation.Source: ISO’s Property Claim Services Unit.

Hurricanes & Tropical Storms, $161.1

Fires (4), $8.4

Events Involving Tornadoes (2), $168.1

Winter Storms, $28.2

Terrorism, $25.0

Other Wind/Hail/Flood (3), $29.7

Other (5), $0.8

Wind losses, by far, cause the most

catastrophe losses, even if hurricanes/TS

are excluded.

Tornado share of CAT losses is

rising

Insured cat losses from 1997-2016

totaled $421.2B, an average of $21.1B per year or $1.76B

per month

Winter storm losses were much above average in 2014/15 pushing

this share up

Page 76: Economic and Financial Overview & Outlook for the P/C ......Jun 01, 2019  · Outlook for the P/C Insurance Industry Trends, Challenges and Opportunities Robert P. Hartwig, Ph.D.,

88

0

50

100

150

200

250

300

90 91 92 93 94 95 96 97 98 99 00 01 02 03 04 05 06 07 08 09 10 11 12 13 14 15 16 17 18 19

(Percent)

US Reinsurance Pricing Is Sensitive to CAT Activity and Ultimately Impacts Primary Insurance Pricing, Terms and Conditions

Post-Andrew surge

US Property Catastrophe Rate-on-Line Index: 1990 – 2019*

*As of January 1 each year.Source: Guy Carpenter; Artimes.bm accessed at: http://www.artemis.bm/us-property-cat-rate-on-line-index

Post-9/11 Adjustment

Post Katrina, Rita, Wilma

period

Post-Ike adjustment Adjustment

following record tornado losses in 2011 and Sandy in

2012

Record CATs in 2017 and high CAT losses in 2018

pressured US reinsurance prices in recent years (+8%

in 2018, +2.6% in 2019)

Page 77: Economic and Financial Overview & Outlook for the P/C ......Jun 01, 2019  · Outlook for the P/C Insurance Industry Trends, Challenges and Opportunities Robert P. Hartwig, Ph.D.,

89

Personal Lines Growth Drivers

Rate and Exposure are Both Presently Important

Growth Drivers

Page 78: Economic and Financial Overview & Outlook for the P/C ......Jun 01, 2019  · Outlook for the P/C Insurance Industry Trends, Challenges and Opportunities Robert P. Hartwig, Ph.D.,

90

Monthly Change in Auto Insurance Prices, 1991–2019*

*Percentage change from same month in prior year; through Apr. 2019; seasonally adjustedNote: Recessions indicated by gray shaded columns.Sources: US Bureau of Labor Statistics; National Bureau of Economic Research (recession dates); Insurance Information Institutes.

-2%

0%

2%

4%

6%

8%

10%

'90 '91'92 '93'94 '95 '96'97 '98'99 '00 '01'02 '03'04 '05'06 '07 '08'09 '10'11 '12'13 '14 '15'16 '17'18 '19

Cyclical peaks in PP Auto tend to occur roughly every 7-10 years (early 1990s,

early 2000s, early and late 2010s)

“Hard” markets often tend to occur during recessionary

periods

Previous pricing peak occurred in late 2010

at 5.3%, falling to 2.8% by Mar. 2012

Apr. 2019 reading of 1.4% is down from 9.7% peak in

February 2018 and the lowest since late Apr. 2008

Peak: 9.7% (Feb. 2018)

Sharpest deceleration

since 2003-04

Page 79: Economic and Financial Overview & Outlook for the P/C ......Jun 01, 2019  · Outlook for the P/C Insurance Industry Trends, Challenges and Opportunities Robert P. Hartwig, Ph.D.,

92

$119.7

$128.0 $139.7 $151.2

$159.6

$158.5

$157.2

$160.1

$163.3

$168.1

$174.9

$183.5

$192.8 $207.4 $222.2 $237.7

$247.3

$160.3

$159.6

$157.3

$100

$120

$140

$160

$180

$200

$220

$240

$260

00 01 02 03 04 05 06 07 08 09 10 11 12 13 14 15 16 17 18E 19F

PP Auto premiums written continue to recover from a period of flat growth attributable to the weak economy impacting new vehicle sales, car choice, and increased

price sensitivity among consumers

Sources: A.M. Best (1990-2017); USC RUM (2018E-2019F).

Private Passenger Auto Insurance Net Written Premium, 2000–2019F

$ Billion

PPA NWP volume in 2018 was up an estimated $80.5B or

51.2% since the 2009 trough

PPA will generate $10B - $14B in new premiums annually

through 2019

Page 80: Economic and Financial Overview & Outlook for the P/C ......Jun 01, 2019  · Outlook for the P/C Insurance Industry Trends, Challenges and Opportunities Robert P. Hartwig, Ph.D.,

93

Homeowners InsuranceNet Written Premium, 2000–2019F

$45.8$49.5

$52.2$54.8$55.2

$61.1$63.5

$66.9$71.9

$77.0$79.9$81.2

$82.8$84.3$86.0

$57.5$56.2

$32.4

$40.0

$35.2

$30$35$40$45$50$55$60$65$70$75$80$85$90$95$100

00 01 02 03 04 05 06 07 08 09 10 11 12 13 14 15 16 17 18E 19F

Sources: A.M. Best; USC RUM Center.

$ Billions Homeowners insurance NWP continues to rise (up 165% 2000-2018E) despite very little unit

growth during the real estate crash. Reasons include rate increases, especially in coastal

zones, ITV endorsements (e.g., “inflation guards”), compulsory for mortgaged properties

and resumption of home building activity

The Homeowners line will generate about

$1.5B in new premiums annually through 2019

Page 81: Economic and Financial Overview & Outlook for the P/C ......Jun 01, 2019  · Outlook for the P/C Insurance Industry Trends, Challenges and Opportunities Robert P. Hartwig, Ph.D.,

94

State of the Personal Lines Market

Auto Frequency and Severity Are an Immediate Challenge

Homeowners Majorly Impacted by CATs in 2017/18

94

Page 82: Economic and Financial Overview & Outlook for the P/C ......Jun 01, 2019  · Outlook for the P/C Insurance Industry Trends, Challenges and Opportunities Robert P. Hartwig, Ph.D.,

95

Return on Net Worth: All P-C Lines vs. Homeowners & Pvt. Pass. Auto, 1990-2017*

*Latest available.**Excludes 1992, the year of Hurricane Andrew. If 1992 is included the resulting homeowners RNW is 2.1%Sources: NAIC; Insurance Information Institute.

-10%

-5%

0%

5%

10%

15%

20%

25%

90 91 92 93 94 95 96 97 98 99 00 01 02 03 04 05 06 07 08 09 10 11 12 13 14 15 16 17

US All LinesUS HomeUS PP Auto

(Percent)Average RNW: 1990-2017*

All P-C Lines: 7.5% PP Auto: 7.5%

Homeowners: 4.6%**

Homeowners is Had Been Outperforming Pvt.Pass. Auto and P-C Industry as a Whole. Heavy CATs in 2017 Caused Profiability to Plunge

Excluding 1992’s Hurricane Andrew

Harvey, Irma, Maria…

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Private Passenger Auto Combined Ratio: 1993–2019F

101.7

101.3

101.3

101.0

109.5

107.9

104.2

98.4

94.3

95.1

95.5 98.3 100.2

101.3

101.0

102.0

102.1

101.6

102.3

104.6

106.3

102.6

102.9

102.2

99.5 101.1

103.5

80

85

90

95

100

105

110

115

93 94 95 96 97 98 99 00 01 02 03 04 05 06 07 08 09 10 11 12 13 14 15 16 17 18E19F

Private Passenger Auto Underwriting Performance Is Showing the Strains of Rising Frequency (and Severity) Trends in Many States

96Sources: A.M. Best (1990-2019F); USC RUM Center.

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Commercial Auto Combined Ratio: 1993–2019F

112.1

112.0

113.0

115.9

102.7

95.2

92.9

92.1

92.4 94.1 96.8 99.1

97.8103.4 106.8

106.7

103.3 108.8

110.5

111.1

112.9

113.3118.1

115.7

116.2

80

85

90

95

100

105

110

115

120

125

95 96 97 98 99 00 01 02 03 04 05 06 07 08 09 10 11 12 13 14 15 16 17 18E19F

Commercial Auto Results Are Challenged as Rate Gains Have Yet to Fully Offset Adverse Frequency and Severity Trends

97Sources: A.M. Best (1990-2019F); Center for Risk and Uncertainty Management, University of South Carolina.

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Homeowners Insurance Combined Ratio: 1990–2019F

113.0

117.7

158.4

113.6

101.0 109.4

108.2

111.4 121.7

109.3

98.2

94.4 100.3

89.0 95.6

116.6

105.8

106.9122.3

104.1

90.4

92.4

91.8

93.1

107.1

105.5

98.0

118.4

112.7 121.7

80

90

100

110

120

130

140

150

160

170

90 91 92 93 94 95 96 97 98 99 00 01 02 03 04 05 06 07 08 09 10 11 12 13 14 15 16 17 18E19F

1

Homeowners Performance Had Improved Markedly Since 2011/12’s Large Cat Losses…until 2017’s Record Catastrophe Loss Activity.

98

Hurricane Ike

Hurricane SandyRecord

tornado activity

Hurricane Andrew

Sources: A.M. Best (1990-2019F); USC RUM Center.

Hurricanes Harvey,

Irma, Maria, CA Wildfires

CA Wildfires,

Hurricanes Michael, Florence

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99

Change in Commercial Rate Renewals, by Line: 2018:Q4

Source: Council of Insurance Agents and Brokers; USC Center for Risk and Uncertainty Management.

Percentage Change (%)

1.4% 1.5% 1.8% 2.2% 2.3% 2.4% 2.9%

7.0%

-3.3%

-0.2% -0.2%

0.0% 0.2%1.2%

-4.0%

-2.0%

0.0%

2.0%

4.0%

6.0%

8.0%

Workers

Comp

Cyber

Terrorism

Surety

Marine

Business

Interruption

General

Liability

D&O EPL

Flood

Umbrella

Construction

Commercial

Property

Commercial

Auto

Commercial Property, Business Interruption

are reflecting record CAT losses and pressure

from reinsurance markets

Note: CIAB data cited here are based on a survey. Rate changes earned by individual insurers can and do vary, potentially substantially.

Commercial Auto was only major line with materially positive

renewals in 2018-19

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100

Private Passenger Auto Frequency & Severity Trends

Frequency, Severity and Loss Ratio Trends Are Mixed

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102

Bodily Injury: Severity Trend Is Up, Frequency Decline Returning?

2.1% 1.7%3.6%

1.8%

4.4%5.6%

7.7%

3.0%

-5.4%-3.8% -4.0% -4.2%

-2.2%

0.0%

-1.1%

3.4%

0.0%

-2.2% -2.2%

3.0%2.0%

5.9%5.7%4.7%

2.9%1.1%

0.0% 0.0%

-8%-6%-4%-2%0%

2%4%6%8%10%

2005 2006 2007 2008 2009 2010 2011 2012 2013 2014 2015 2016 2017 2018*

Severity Frequency

Annual Change, 2005 through 2018*

BI Severity Trend is a Major Cost Driver

*2018 figure is for the 4 quarters ending 2018:Q4.Source: ISO/PCI Fast Track data; Center for Risk and Uncertainty Management, Univ. of South Carolina.

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103

Property Damage Liability: Severity Up and Frequency Down

1.8% 1.9%

4.1% 3.5%

6.3% 6.0%

3.9%4.6%

-1.6%

-3.5% -3.4%

0.6% 0.6%

-0.3%

1.4% 1.4% 1.1%

-1.7%

-3.9%

2.9%3.6%

2.0% 2.0%

-0.4%

0.4%0.9% 1.2%0.3%

-6%

-4%

-2%

0%

2%

4%

6%

8%

2005 2006 2007 2008 2009 2010 2011 2012 2013 2014 2015 2016 2017 2018*

Severity Frequency

Annual Change, 2005 through 2018*

Severity/Frequency Trends Have Been Volatile, But Rising Severity since 2011 Is a Concern

*2018 figure is for the 4 quarters ending 2018:Q4.Source: ISO/PCI Fast Track data; Center for Risk and Uncertainty Management, Univ. of South Carolina.

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104

Comprehensive Coverage: Frequency and Severity Trends Are Volatile

15.4%15.3%

-14.6%

6.5%

-1.3%

21.3%

8.6%

-9.4%-9.8%-6.3%

1.3%5.8%

-8.9%-5.6%

2.1%

-0.6% -2.3%

15.5%

-1.4% -1.5%

12.6%

-8.1%-5.9% -2.1%

3.5%

-3.1%

1.8%6.2%

-20%-15%-10%

-5%0%5%10%

15%20%25%

2005 2006 2007 2008 2009 2010 2011 2012 2013 2014 2015 2016 2017 2018*

Severity Frequency

Annual Change, 2005 through 2018*

Weather Creates Volatility for Comprehensive Coverage. Comprehensive Losses Were Down in 2018 Following Severe

Losses Due Largely to Hurricanes Harvey, Irma and Maria in 2017

Severe weather is a principal cause of the spikes in both

frequency and severity

*2018 figure is for the 4 quarters ending 2018:Q4.Source: ISO/PCI Fast Track data; Center for Risk and Uncertainty Management, Univ. of South Carolina.

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105

Collision Coverage: Severity Trends Are a Concern*

2.8%1.3%

4.2%

1.4%

5.7% 5.2%

-0.1%

4.8%

-1.8%

-3.6%

2.5%

-2.4% -1.8%

4.4%

1.4% 1.0%

-1.5%

3.9%3.1%

0.1% 0.5%

-2.3%

-0.1%

0.0%

-1.4%-0.5%

0.9%2.3%

-6%

-4%

-2%

0%

2%

4%

6%

8%

2005 2006 2007 2008 2009 2010 2011 2012 2013 2014 2015 2016 2017 2018*

Severity Frequency

Annual Change, 2005 through 2018*

The Recession, High Fuel Prices Helped Temper Frequency and Severity, But that Trend Clearly Reversed, Consistent with

Experience from Past Recoveries, though Frequency is Subdued*2018 figure is for the 4 quarters ending 2018:Q4.Source: ISO/PCI Fast Track data; Center for Risk and Uncertainty Management, Univ. of South Carolina.

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108

Collision Loss Ratio Trending Downward: Pvt. Passenger Auto, 2010 – 2018*

77.4%

70.7%68.9%67.7%

69.3% 69.4%

73.8% 75.2%77.0%

50%

55%

60%

65%

70%

75%

80%

2010 2011 2012 2013 2014 2015 2016 2017 2018*

Loss Ratio

Collision Loss Ratios Fell for the Second Straight Year in 2018

The Collision loss ratio is down 8.5 points since 2016

*2018 data are for the 4 quarters ending Dec. 31, 2018.Source: ISO/PCI Fast Track data; Insurance Information Institute

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110

The Future of the Insurance Industry

Looking Into the Crystal BallFrom Technology to Talent

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111

A Few Factors Driving Adverse Private Passenger Auto Loss Trends

More Jobs, Better Economy, More People Driving, More Expensive

Cars, Higher Speed Limits…

Page 95: Economic and Financial Overview & Outlook for the P/C ......Jun 01, 2019  · Outlook for the P/C Insurance Industry Trends, Challenges and Opportunities Robert P. Hartwig, Ph.D.,

America is Driving More Again: 2000-2018*Percent Change, Miles Driven*

*Moving 12-month total vs. prior year through December. Sources: Federal Highway Administration; Insurance Information Institute.

1.7%2.1%

1.5%

2.2%1.9%

1.0%0.4% 0.3%

-2.1%

-0.3%

0.8%

-0.3%

0.1%0.6%

1.9%

2.7%

1.2%

0.4%

01 03 05 07 09 11 13 15 16 17 18*-2.5%

-1.5%

-0.5%

0.5%

1.5%

2.5%

3.5%

Fastest Growth in More Than a

Decade

Tremendous Growth In Miles Driven. The More People Drive, the More Frequently They Get Into Accidents.

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113

12,831

12,852

12,938 13,054

13,099

12,995

12,651

12,480

12,421

12,264

12,149

12,111

12,150 12,267 12,461

12,544

12,456

13,145

13,198

12,989

11,400

11,600

11,800

12,000

12,200

12,400

12,600

12,800

13,000

13,200

13,400

99 00 01 02 03 04 05 06 07 08 09 10 11 12 13 14 15 16 17 18

Some Reasons for DeclineDrop in % of young licensed drivers

Smartphone access to ride hailing, delivery, shopping ad video chat apps

Rising cost of driving (vehicles, insurance)

Sources: Federal Reserve Bank of St. Louis; Federal Highway Administration, BLS;; Univ, of South Carolina RUM Center.

Total Vehicle Miles Traveled per Person per Year, 1999–2018

Miles Traveled

Vehicle miles traveled per person

never fully recovered from

recession and is down 5.6% from the

2004 peak

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114

Share of Young People Obtaining Drivers License Has Tumbled over the Past 30 Years

n Is This Bad? 16-17 year olds have crash rates twice that of 18-19 years olds and 4.5 times that of 30-59 year olds

n But Is the Pool Shrinking?Anything that reduces the pool of potential drivers is a negative for auto insurers

n Auto Makers View: They’ll get licensed but will opt for safer, small, entry-level SUVs

Sources: CB Inssights

Page 98: Economic and Financial Overview & Outlook for the P/C ......Jun 01, 2019  · Outlook for the P/C Insurance Industry Trends, Challenges and Opportunities Robert P. Hartwig, Ph.D.,

115

INDUSTRY DISRUPTORS

Technology, Society and the Economy Are All

Changing at a Rapid PaceReality vs. Drinking the Silicon Valley Kool Aid

115

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116

The Internet of Things and the Insurance Industry Value Chain

Source: Willis Capital Markets & Advisory; Insurance Information Institute.

Who owns the data? Where does It flow? Who does the analytics? Who is the capital provider?

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117

Technology Hype Curve: Many Technologies Potentially Impacting the P/C Insurance Industry Have Been Heavily Hyped

And so far, there’s no question that the hype

around autonomous vehicles far exceeds the reality

Source: Gartner (Aug. 2018) accessed at: https://www.gartner.com/smarterwithgartner/5-trends-emerge-in-gartner-hype-cycle-for-emerging-technologies-2018/

According to the IIHS, the Level 2 vehicles available today are

not capable of driving safely on their own—and such capability

is years away

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118

Autonomous Vehicle Adoption Rates, by Degree of Autonomy: 2000 – 2050F

Source: Accenture and Stevens Institute of Technology (2017), Insuring Autonomous Vehicles.

Adoption rates of fully autonomous vehicles are not significant until the

late 2020s or early 2030s

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119

Premium Shifts and Opportunities for P/C Insurers: 2020 – 2050F

Source: Accenture and Stevens Institute of Technology (2017), Insuring Autonomous Vehicles.

Traditional auto insurance premiums start to decline in 2026, partially replaced by

new product lines

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120

Opportunities for P/C InsurersProduct Line Possible Insured RisksCyber Security Vehicle theft, unauthorized entry,

ransomware, hijacking of controls (via hacking event), privacy (theft/misuse of personal information)

Product Liability

Communication/internet failure, software bugs, memory overflow/loss, algorithm defects, sensory equipment failure

Infrastructure Liability

Failure of cloud server systems, system communications failures

Source: Accenture and Stevens Institute of Technology (2017), Insuring Autonomous Vehicles.

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121

Car Subscription Services: A Threat to Personal Auto?

n Liberty Mutual, Assurant, Chubb have struck multiple deals

n Volvo, Ford, Cadillac, Porsche, BMW and Mercedes-Benz have either launched or announced plans to launch car subscription models

Source: CB Insights accessed 3/14/18 at: https://www.cbinsights.com/research/insurance-car-subscription-partnerships/

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122

Car Subscription Services: A Threat to Personal Auto?

n Ford’s Canvas programs states that it provides: BI & PD Liability $300K combined single limit), PIP, Med Pay, UI/UIM, Collision & Comprehensive ($500 deductible), Roadside Assistance, Rental Reimbursement

n No flexibility in coverage but can use own auto insurance as primary and Canvas as excess

Source: www.drivecanvas.com accessed 3/14/18.

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123

Car Subscription Services: Insurers Partnering with US Car Subscription and Sharing Programs

Source: CB Insights accessed 3/14/18 at: https://www.cbinsights.com/research/insurance-car-subscription-partnerships/

The car subscription

service is tiny—and how much it

will grow is uncertain;For auto

manufacturers car subscriptions are

a variation on leasing. For auto

insurers, there is a more meaningful distinction (e.g.,

personal or commercial exposure)

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124

Distribution Trends

Distribution by Channel Type Continues to Evolve Around

the World

Page 108: Economic and Financial Overview & Outlook for the P/C ......Jun 01, 2019  · Outlook for the P/C Insurance Industry Trends, Challenges and Opportunities Robert P. Hartwig, Ph.D.,

125

Personal Lines Distribution Channels, Direct vs. Independent Agents, 1972-2017

Source: Univ, of South Carolina, Risk and Uncertainty Management Center based on data from Conning and A.M. Best.

0%

10%

20%

30%

40%

50%

60%

70%

80%72 83 84 85 86 87 88 89 90 91 92 93 94 95 96 97 98 99 00 01 02 03 04 05 06 07 08 09 10 11 12 13 14 15 16 17

Direct Independent Agents

Independent agents have lost significant personal lines market share since the early 1970s. That

trend trend slowed from 2000-2007, but accelerated during the financial crisis, though it

may be slowing again.

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126

InsurTech Investors

Who Invests in What—and Why

126

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127

P/C InsurTech Transactions by Subsector

Source: CB Insights,Quarterly InsurTech Briefing,, Q1 2018.

Distribution consistently

accounts for the majority of P/C transactionsB2B share is

growingActual carrier start-ups are quite rare

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128

Who Are the Most Successful InsurTechInvestors To Date—and for the Future?

Source: CB Insights,Quarterly InsurTech Briefing,, Q1 2018. Drawn from InsurTech Investor Survey.

Traditional (Independent) VCs are viewed as the

most successful to date, but Corporate/

Incumbents are viewed as the

favorites over the long run

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129

Which InsurTech Segments Are the Most Attractive to VCs?

Source: CB Insights,Quarterly InsurTech Briefing,, Q1 2018. Drawn from InsurTech Investor Survey.

VCs believe that Data & Analytics

followed by Product &

Distribution and Business

Process Enhancement are the most

attractive subsectors for

investment

Page 113: Economic and Financial Overview & Outlook for the P/C ......Jun 01, 2019  · Outlook for the P/C Insurance Industry Trends, Challenges and Opportunities Robert P. Hartwig, Ph.D.,

6 Observations on Venture Capital Investment Patterns, Practices and Preferences1. Actual Risk-Bearing Insurer Start-Ups Are Rare and

Nobody Including VCs Is Clamoring for this to Changew Implication: The near-term likelihood of a major tech usurper

invading the traditional P/C or Life insurance industry and bearing actual insurance risk is remote– The economics of such a transaction would likely destroy shareholder

value in the tech firm– Such a transaction would likely be rejected using traditional NPV or

IRR methods

2. Nature of InsurTech Investment Is Far More Complimentary to Insurer Operations than it Is Disruptivew Implication: Much of what InsurTechs are doing can viewed as

an outsourcing of tech R&D. Insurers will adopt (acquire) or copy these technology if NPV is positive. – This is a very efficient way to manage tech investments– Options increase, less likely to be stuck with in a tech dead-end

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Observation on Venture Capital Investment Patterns, Practices and Preferences

3. InsurTechs Prefer to Partner with “Smart Money” Investorsw Implication: Over the longer run, (re)insurers/large brokers could

account for the majority of InsurTech deals, along with some of the largest VCs with in-house insurance industry expertise– Increased presence of incumbents suggests a widening “Kill Zone” for

insurance startups

4. InsurTech Start-Ups Go Where (They Think) the Money Isw Implication: With ~40% of premium dollar going to something

other than pure losses, it’s easy to see how InsurTechs would be drawn to areas such as Distribution – But these solutions are easily replicated or acquired– Data Analytics, Business Process Enhancement offer ongoing

opportunities to gain competitive and efficiency enhancements

Source: University of South Carolina, Center for Risk and Uncertain Management.

Page 115: Economic and Financial Overview & Outlook for the P/C ......Jun 01, 2019  · Outlook for the P/C Insurance Industry Trends, Challenges and Opportunities Robert P. Hartwig, Ph.D.,

Observation on Venture Capital Investment Patterns, Practices and Preferences5. Valuations Are Likely Inflated: Pain to Come

w Implication: Over the longer run, (re)insurers/large brokers could account for the majority of InsurTech deals, along with some of the largest VCs with in-house insurance industry expertise– Increased presence of incumbents suggests a widening “Kill Zone”

for insurance startups

6. “Cool” Ideas Aren’t Enough*w Implication: Shift toward practical applications with an

emphasis on measurable results (ROI)– Neither InsurTech firms nor investors have endless time or money

for experimentation

*This point adapted from: PropertyCasualty360.com, InsurTech starups wane, but funds still pour into maturing market, Sam Friedman, April 10, 2018.

Source: University of South Carolina, Center for Risk and Uncertain Management.

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133

INSURANCE TECHNOLOGY:FIN TECH ZEROES IN

Number and Value of Deals Is Increasing

An Industry that Has Always Been Accepting of Change and Innovation

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134

Talent Wars

Can the Insurance Industry Win the War for Talent?

Insurance is Not the Only Industry that is Interested in Hiring New Talent, Especially those with

Data/Analytics Skills

134

Page 118: Economic and Financial Overview & Outlook for the P/C ......Jun 01, 2019  · Outlook for the P/C Insurance Industry Trends, Challenges and Opportunities Robert P. Hartwig, Ph.D.,

Can Insurers Win the War for Talent?

Source: Business Insurance, 2017 Risk Management and Insurance Schools Ranking and Directory,

The number of RMI

majors is up sharply

Overall employment

is up too

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136

Number of RMI Majors at USC, by Academic Year

366350

292

0

50

100

150

200

250

300

350

400

2016-17 2017-18 2018-19

USC’s RMI program has experienced significant growth in recent years,

becoming the 3rd largest program in the US, according to Business Insurance

Academic Year

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137

Enrollment in FINANCE 341 (USC’s Introduction to RMI Course)

405350

282258

050100150200

250300350400450

2015-16 2016-17 2017-18 2018-19

Enrollment in USC’s Introduction to Risk Management & Insurance course is at a record

high—up 57% over the past 3 years. This reflects growth in the number of RMI majors, increased awareness of the importance of RM across all

business disciplines and increased employment, internship and scholarship opportunities

Academic Year

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Can Insurers “Win” the War on Talent?n Hiring Needs: The industry has a stated need of hiring some

400,000 people over the next several years

n Inclusive Approach: The industry’s approach has been to suggest that virtually everyone, from any background can build a rewarding career in the insurance industry

n So Far, So Good: To date, the industry’s diligence and efforts seems to be meeting with successw Insurers seem generally to be successful in their overall recruiting efforts

n Some Companies Do an Especially Job:w Good job articulating career path, uniqueness of their company; Strong

campus presence

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139

Comments from the Ivory Tower

nJob market is strong for new college grads (B-School and STEM majors); Unemployment rate for Americans with 4-year degrees is about 2%

nMany/most students have multiple offers which usually pits insurers against other insurers for talent or with equal frequency, non-insurersØ 75% of USC RMI students double major (e.g., Finance, Acct., Supply

Chain/Logistics)

nCompetitors for Talent: L/H Insurers, brokers, banks (include digital banks), consulting firms, financial advisory firms, healthcare services, manufacturers, technology/software, construction firms, transportation and logistics (e.g., Amazon); Law School

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What Are Students Looking For?n Clear career path with opportunities for growth and

advancement (don’t want to be permanently pigeon-holed into claims or underwriting

n Emerging Leaders Programs are successful

n Providing internship opportunities gives you a huge advantage

n Companies that commit to a campus visit each year, visit classrooms, Gamma Iota Sigma presentation

n Job Shadowing/Part-Time Jobs

n Top students want to nail down their job very early in their senior year (e.g., September)

Page 124: Economic and Financial Overview & Outlook for the P/C ......Jun 01, 2019  · Outlook for the P/C Insurance Industry Trends, Challenges and Opportunities Robert P. Hartwig, Ph.D.,

Thank you for your timeand your attention!

Twitter: twitter.com/bob_hartwigFor a copy of this presentation, email me at [email protected]

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