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    ECONOMIC TIMES SURVEY2010

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    Egalitarian Policies.

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    PRACTICES THAT BEST COMPANIES HAVE:

    Total companies Registered: 427

    Surveyed: 395 out of them 50 made it to the top.

    Key Observation and Learning:

    Able to attract andretain employees @ key positions- Good

    Management.

    Openness in answering to difficult questions.

    Credible Management-Keeping ones promises.

    Egalitarian Process: Fair treatment irrespective of position.

    Take Pride in organization.

    HaveNo Micromanagement.

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    1.GOOGLE INDIAPVT. LTDBest Practices:

    Innovation: Inviting new Ideas and suggestions

    y Learn in the Loo

    Out of 30%working time-20% thinking the nextbig thing and 10% in

    coming up with it completely.

    R

    ecruitment:y Rigorous 7 Step Process (ensure Right Cultural Fit.)

    y Buddy System For 3 years

    Reward/RecognitionorAppraisal:

    y PeerRecognition- Bonuses in form of Vouchers paid from company.

    y

    Selecting our own list of holidays in the year.y Self Promotion if the KRAs are meet.

    y Welcome party to Nooglers.

    Worklife balance:

    y FlexibleWorking Hours.

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    2.MAKE MY TRIP

    Best Practices: Recognition: Peer-to-Peer Witten lines of Praise.

    Privileges forEmployees:

    y ForWomen:Work from home.

    y Transportation: 10 Seater Bus Services for long distance travelers (Weekly

    basis.)

    Immense Sense ofEmpowermentto the Employees.

    Note in theSalarySlip: Happy customer make this possible

    Shows their Customer orientedApproach.

    DonateCarbon Footprints To their Domestic customers.

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    3.INTEL TECHNOLOGIES INDIABest Practices:

    Polices: Transparent and Egalitarian

    y Open Door Policy and StockOption Plans.

    y Wall less Cubicles, Seniors sharing workstation.

    y Same Air Travel Business class for every Employee.

    y Speed Mentoring.

    Recruitment: Ensure cultural fit (Program- New Orientation ProgramTargeting)

    FUN: Painting the neighbourhood, Enrolling in cooking classes, Bringingvegetable carts etc.

    2way communication: News letter, Guest Editor, BestArticle Competition,Anubhav(Experience Sharing.)

    Rewards: Intel India InnovationAwards( Technical + Non Technical)/ year ,Project/ Tape- out Bonus , CAIR(CareersAtIntel Realised.)

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    4.MARRIOTT HOTELS INDIA

    Best Practices: Polices: Employees = Associates

    y 3 LegsofEmployees Policy Open Door Policy, Empowerment,

    Fairness( Fair chance to greatness.)

    GrievancesHandling: IntegrityHotlines (Maintain Anonymity)

    Communication: Daily Newspaper is k/a Daily packet

    y Business Snap Shot.

    y Special Event.

    y Employee Recognition.

    Recognition:Associate AppreciationWeek.

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    5. NETAPP INDIA

    Best Practices: NoMicromanagement Work in Collaboration.

    Absenceof Monitoring System: Create Trust and Integrity.

    Appraisal: 360 Degree.

    Polices: Involvement in decision, Flexibility, Buddies ( Senior to help)from Day 1.

    Celebrations: Beer Bash on Fridays.

    Communication:Web pages.

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    6.AMERICAN EXPRESS

    Best Practices: Health Polices:

    y Proactive well being (Quit Smoking.)

    y EmotionalWell being.

    y Building Eco System for Future.

    Culture: Good mix of Gen X and Gen Y ( with appropriate M:F ratio.)

    Others:

    y Bring Pride by CSR activities.

    y Good Citizen Ship Program.

    y Gender Diversity:Women Program WIN (Women Interest Network.)

    FUN: Bring your Child @ work.

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    7. NTPC LIMITED

    Best Practices: Cultureof Township: Fully Equipped with Hospitals, Schools, Auditoriums

    etc.

    QualityCircles: Councils ofboth white & blue collar @ Plant, Regional andCorporate level.

    Recruitment: Strategic, lateral Recruiting for Senior/High Level and it isActionOriented.

    Communication:On Intranet Load RTI to keep system transparent.

    Rewards: Innovation and for future development

    LEADS- LeadershipAssessment and Development System.

    NOCET- NTPCOpen Competition for Executive Talent

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    8.PAYPAL INDIABest Practices:

    HR is NO support function its a Business Function.

    Conference Rooms named after Indian Monuments.

    Ergonomics: Gyms, Gaming Rooms, Funky Interior, Breakout zones,Chatrooms etc.

    Celebration: Quoted but employees You Celebrate too much.

    Reward: Emphasis on nurturing in technology and empowering esp. Women.

    y Group : eBay women in Technology.

    y Internal Rewards: PAT ( PayPal Appreciation Talent.)

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    9.AJUBA SOLUTION INDIABest Practices:

    Framework: MELT( Meritocracy, Excellence, Learning, Trust.)

    Health Polices: focus on Happy,Healthy Employee.

    y Program named Svasth

    y Yoga at work

    y Soup and Salad Competition on World Health Day,

    y Services like Doctor on Call and

    y Special area for Unwell and Pregnant women.

    Others: Junk art, Unique Ganesh Competition, In house Band- Serphiel, Women are

    given SelfDefense training.

    Rewards: Like Best complaint Team, BestAuditor, BestInformation SecurityAwards.

    Appraisal: Twice a year with Annual Increment.

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    10. SAS INSTITUTE INDIA

    Best Practices:

    Policies: Employee Friendly and is ResultOriented.

    y FlexiWorkingHours.

    y

    Work FromHome.y Hot Seating.

    y Counseling Department Both Professional and Personal

    help.

    Monitor only Final Outcome.No Micromanagement.

    Encourage people who wish toAdopt a child.

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    OTHER BESTPRACTICES

    Vacation Donation Program, Interns viewed as future employees-

    Qualcomm.(Rank 21)

    Web Based Program Drishtitries to solve both work and personal problems-Intelenet. (Rank 20)

    Tie up with NGO during Peak seasons and setting up Innovation School ofManagement Titan. (Rank 19)

    Whistleblower Policy and Institutionalized Code of Conduct, Prevention of SexualHarassment- Taj HotelsResorts and Places. (Rank 13)

    Practices like B Just Like That, Bedhadak Bolo Contesthelp in listening employeevoice, online System on Peer Recognition Godrej Consumer Products Limited.(Rank 14)

    5 point EP & R track on 5 factors Performance, Scope of the Job, Leadership,Values, Personal/Talent WhirlpoolOfIndia . (Rank 15)

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    OTHER BESTPRACTICES

    Entrepreneurship, Measuring gaps b/w individual expectations and what

    organisation actually provides KotakMahindra BankLimited. (Rank 23)

    ClubInterGlobe connects employees with common interests- InterGlobe

    Enterprise Ltd. (Rank 16)

    New Recruits given CEO mobile Number & email id to voice their views DominosPizza India Ltd. (Rank 24)

    Dinning in CEOHouse for the Recognized employees iNauxite Technologies

    India. (Rank 18)

    Peers are part of Recruitment Process for Critical Position Classic Stripes

    Limited. (Rank 25)

    Absence of Mandatory Limited in trolled Casual/Emergency/Sick Leave concept

    and the culture of Boundaryless Uncommonsense Marico. (Rank 36)

    CONTI..

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