1. Engaging Members with Video
How to Recruit, Retain and Refresh Your Members in the Age of YouTube

2. New Touchpoints
3. Who Are You Talking To?
http://www.flickr.com/photos/jfgornet/
4. Recruit
5. 6. Recruit
7. 8. Recruit: AOTAs Students
9. Retain
10. Retain: American Camp Association
11. Retain: Sweetest Faces You Know
12. Refresh
13. Refresh: Nonprofit Technology Network
14. Refresh: Nonprofit Technology Network
15. Refresh: Credit Management Association
16. Refresh: Credit Management Association
17. Know These Sites
Animoto
XtraNormal
Skype
Pamela or iShowU HD
Vimeo or YouTube
Justin.tv or Ustream or Livestream
Tinychat or Wetoku.com
18. Your Action Plan
19. Feedback
20. Thank You

@kikilitalien on Twitter

21. kiki_litalien on Skype 22. klitalien@delcor.comMs. L'Italien is senior consultant, technology management for DelCor, an IT consultancy firm.
Her focus is helping organizations connect with member communities through effective communications and social media strategies.