effective communication for successful campaigns

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Effective communication for successful campaigns

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Page 1: Effective communication for successful campaigns

Laura Sancho torné @lstorne

Page 2: Effective communication for successful campaigns

1863: Red Cross 1920: Service Civil International // CCIVS

1967: 1st humanitarian crisis with Global media coverage

- Biafra (Nigeria)

1971: Doctors without borders “No pictures, no indignation”

Unesco 1980 – Mac Bride report 85 -95: concentration, commercialization of media 1982: SCI Catalonia 1986: Spanish Voluntary Platform+ CONGDE 1989: Catalan Voluntary Platform FCONGD // Ethic Code 2003: CONCORD 2006: Ethic Code CONCORD

Well done!!

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>> Respect for the dignity of the people concerned;

>> Belief in the equality of all people;

>> Acceptance of the need to promote fairness, solidarity and justice.

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- Respect equality, solidarity, justice; - Images or depicted situation in its immediate and in its wider context - Avoid potentially stereotypes, sensationalize or discriminate against

people, situations or places; - Full understanding, participation and permission of the subjects; - Ensure those whose situation is being represented have the

opportunity to communicate their stories themselves; - Conform to the highest standards in relation to human rights,

children’s rights and protection of the vulnerable people.

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Don Mc Cullin, 1967

Biafra, Nigeria

MEDIA

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Kevin Carter, 1994 – Pulitzer

Sudan

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2013

Somalia

HUMANITARIAN FRAME: emergencies, catastrophes, spectacle…

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DO WE REALLY CHANGE THE WORLD?

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Maybe we are wrong!!!!

Is this the model we want?

Are we following our ethic codes?

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RESEARCHES

Yes, we are wrong!!!

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OXFAM, 2011

Finding frames: new ways to engage the U.K. public in global poverty www.findingframes.org

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FINDING FRAMES THEORY

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* Poor understanding of the political causes that generate global North-South inequalities (EX)

- Northern publics in the rol of “dominant givers” and Southern “grateful receivers” * The NGOs have fuelled and strengthened the “little engagement” model: give money, sign virtual request - NGO are mere conduits in a predominantly transactional model

-Business practices, prioritizing fundraising and campaigning: “cheap participation”!

CONCLUSIONS

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Dev Reporter Network: - Network: journalists and communicator officers for development, human rights, peace - France, Italy, Catalonia Catalonia Dev Reporter, two researches FCONG (FINDING frames), 2013: - The communication of NGO from FCONG - The discourse of the catalan media

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-Code of Ethics, some breaches

-Hybridism of two models: the traditional and the alternative

-Invisibility of southern countries and lack of information of quality - Difficult relationship with media - Social media to inform, not to speak!

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WE CAN NOT CONTROL: -Business/audience pressure (money, publicity) -Ideological position -WE CAN INFLUENCE: - Our press releases can influence the journalistic approach - Media use NGO as source information - The citizenship culture and awareness towards a issue. We have to work with media but also with society!! - The individual journalist is the one that can help us to publish good information. We need to build trust relationship!

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1. Authentic, genuine NGO 2.0: - Website as a meeting point - Transparency - Dialogue - Engagement - Social trust - Community gardeners - Use your resources!!!

Organization culture

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2. - Messages, proposals and alternatives to complete collectively: -Networks of empowered activists -Processes, not results To change laws, but promoting participation, La PAH (tests) 3.- Meeting spaces and activities, both virtual and face to face: - Click activism + off line meetings and actions - Participation packs, Kony2012

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4.- Arguments and emotions, always collective -Researches, studies adapted to our different publics - Different versions and formats - To adapt language - Take care of the media, but relax!

We have the best study, but our target, the youth, don’t understand anything!!! ;-(

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5.- Communication is in the air! Everyone/ everything is communicating! 6.- Make it simple for participation - Campaigns without expiration - Avoid interventionism, control - Smaller targets -Different campaign elements for different engagement levels - Run away from charity ASAP - Networking! - Evaluations with social approaches PAH, yes we can!

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Ok, it’s not advocacy,… but the communication that we are using to get funds can influence our future advocacy campaign?

A media campaign of a NGO that work for Human Rights to find fundraising, partners and memberships to sustain the activity

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https://www.youtube.com/watch?v=Y4MnpzG5Sqc (15)

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https://www.youtube.com/watch?v=3iIkOi3srLo

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https://www.youtube.com/watch?v=oJLqyuxm96k

https://www.youtube.com/watch?v=xbqA6o8_WC0

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Accord on Fire and Building Safety in Bangladesh: H&M, Inditex, C&A, PVH, Tchibo, Tesco, Marks & Spencer, Primark, El Corte Inglés, Mango, Carrefour, Sainsbury's, Benetton… Foto: Taslima Akhter

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Migrant Files Data Journalism Awards 2014

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@lstorne @montsanto @LaFCONG @CatDevreporter