ei for managers

7/31/2019 EI for Managers

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The Need & Importance for

modern managers to beEmotionally Intelligent

Submitted by-

Ajay Lodha (FT13303)

Bipul Kumar (FT13316)

Gaurav Dalvi

Jeewant Gupta

Niyati Mehta

Rohit Kalla

Srinivasan Iyengar


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What is Intelligence?

Typically focused on

analytic reasoning

verbal skills spatial ability

attention

memory

judgement


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Emotional Intelligence

Emotional Intelligence is the ability of anindividual to :

To deal successfully with other people ,

To manage ones self,

To motivate other people,

To understand one's own feelingsTo appropriately respond to theeveryday environment

Goleman Model

Knowing your emotions.

Managing your own emotions.

Motivating yourself.

Recognizing and understanding

other people's emotions. Managing relationships, i.e..,

managing the emotions of others

Emotional Intelligence doesn't mean being soft it means being intelligentabout emotions a different way of being smart.

Emotional intelligence is your ability to acquire and apply knowledge from

your emotions and the emotions of others in order to be more successful and

lead a more fulfilling life and career.


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Components of EmotionalIntelligence

There are five parts to it.

1. Knowing what you're feeling

2. Managing your feelings, especiallydistressing feelings.

3. Self-motivation,

4. Empathy5. Managing relationships


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WhyEI??

WarmrelationshipVs Distant

Contacts

CoordinationVs Disputed

situation

Winningheart Vs

Arguments

Attractingpeople VsRepelling

them


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Why Managers Need EI..?

Emotional Intelligence is very

important for managers as it isone of the important decidingfactor for relationshipmanagement resulting in :

1. Motivation,

2. Retention ,

3. Self management

4. Managing others.

When Managers Fail, It is Usually Due To Poor

Emotional Intelligence - Freda Turner

Bosses and leaders, in particular, need high

EQ because they represent the organizationto the public, they interact with the highest

number of people within and outside the

organization and they set the tone for

employee morale, says Goleman


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Why EI isnecessary

forManagers?

To handleadversity &

setback.

To cope whenchange &

uncertaintyhits

organizationor their

personal lives.

To manageeffective

relationship.

To being focused& stay on truck

by rememberingpurpose & vision.


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EI & ManagersEmotional Intelligence is veryimportant for managers as theirbehavior & treatment of theirpeople determine turnover andretention of the company.

Managers & supervisors are thedirect line of contact for theemployees. They interact daily

with individuals who have distinctneeds, wants & expectations.

They significantly influence theattitudes, performance &satisfaction of employees withintheir departments & other

departments.The stress of trying to lead andsatisfy so many people's changingneeds and expectations can beoverwhelming, to say nothing ofthe demands from upper

management.

When trust is lacking performance suffers


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Enhancing EI skills enables Managers to regulate their emotions andmotivate themselves more effectively allowing them to manage theirown emotional turmoil effectively and demonstrate compassion and

empathy for their employees.


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It also provides them with thecourage to push against the system to

make necessary changes for theirpeople.

All employees want asupportive, caring

Supervisor or Managerwho has their bestinterests at heart


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Importance of EmotionalIntelligence

People derail because of classicemotional failings, not the lack oftechnical skills Developing emotionalintelligence can help companiesgenerate productive & profitable

outcome.

The manager who knows how to staymotivated under stress , motivateothers, navigate complex interpersonalrelationships, inspire others and buildteams who is an unchallenged expert ona product or service will get superiorresults


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Consequences of not having an GoodEmotional Intelligence

While people have shown they can produce better results at workplace,many of us lack emotional intelligence.

We simply dont know how to perceive, understand, express and

manage our emotions effectively. There are adverse consequences tohave low emotional intelligence.

These includes:-

1. Relationship Problems

2. Rage in the Workplace

3. Poor decision making capability

4. Failure to advance in career


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Relationship Problems Rage in the workplace

Poor decision making capability Failure to advance in career


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CONSISTENCY IN DEALINGS, APPROACH

DEMONSTRATE FAIRNESSE EMOTIONAL INTELLIGENCE

EXHIBIT LEADERSHIP QUALITIES

PLAN


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Benefits of EQThe competencies & gift that EQ gives us are many.Included are skills that drive our internal world as well asour response to the external one.

Some examples includes

personal motivation,personal mastery over our lifes purpose & intention

empathy for others

social expertise that allow us to network and developrelationships that enhance our purpose

character & integrity that enable us to appear genuineand aligned;

a tenacity to face and resolve both internal and externalconflict

personal influence that enable us to advance our

purpose.


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Use of EQ at Workplace

It is EQ that will solve our

retention & morale problems

improve our creativity

create synergy from teamwork

speed our information by way of sophisticated peoplenetworks

drive our purpose

and ignite the best and most inspired performance from

our followers.


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Emotional IntelligenceManagement Competencies

Without emotional intelligence managementcompetencies , the executive or manager is

more likely to derail.

With these emotional intelligence

management competencies, managers andexecutives are more likely to receiveperformance based bonuses, higher salariesoverall, and experience greater job security.


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8 EI

ManagementCompetencies

Qualities

Self-

awarenessand accurate

self-

assessment

Initiative

Sound decision-making

Empathy Communication

Influence

Adaptability

Self-management


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Conclusion Thus in today's scenario its very important for any

manager or executive to learn this skill ofEmotionalIntelligence.

We all can be emotionally intelligent by practicing

it as it is a very much trainable skill.

Lets learn it and use it for organizational as well asfor our personal success.


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Emotional

Intelligence Sets

Apart Good andEffective

Managers


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Leaders in Emotional Intelligence

Solid ,pure human

relations and support are

the key to any successTalal Abu Ghazaleh

Coming together is a

beginning; keeping together

is progress; working

together is success.

Henry Ford

First they ignore you,

then they laugh at you,

then they fight you,

then you win

Mohandas Gandhi Personality is reduced and deformedwith depleted thoughts and stagnant

mind.

King Hussein

I have found that being

honest is the best

technique I can use.

Right up front, tell people

what you're trying to

accomplish and what

you're doing... LeeIacocca

In times of rapid change,

experience could be your

worst enemy.

J. Paul Getty

Success is a lousy teacher. It

seduces smart people into

thinking they can't lose . Bill

Gates
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