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    The ProgramSession Topic Curriculum Date

    1 Introduction

    Welcome the students Explain course and schedule The Contract Students expectation of the course InteractionI the Business Case Study #1 InteractionThe Name Ball Interaction-I the Investor Part 1 Discussion Singapore Incorporated and Entrepreneurship

    9th April7.00 pm to 8.15pm

    2 Entrepreneurship

    Presentation Entrepreneurship Process

    Presentation Leadership and Entrepreneurship explained InteractionI the Business Case Study #2 Discussion Doing Business in India and China

    9th April9.00 pm to 10.15 pm

    3 The Entrepreneur

    Interaction Jockey Quiz Presentation Myths about entrepreneurship Presentation The ten mistakes a new entrepreneur make InteractionI the Business Case Study #3 Self Assessment - Are you the entrepreneurial type? Discussion Challenges of an Entrepreneur

    10th April7.00 pm to 8.15 pm

    4 Business Planning

    Presentation Generating ideas and opportunities Presentation Types of Business Plan Presentation Making assumptions and identifying constraints InteractionI the Business Case Study #4 Interaction Briefing on The Coffee Stall Business Discussion Business Entertainment

    10th April9.00 pm to 10.15 pm

    5Site Visit at DignityKitchen

    Understanding of social entrepreneurship Learning the value of business (The Coffee Stall Business)

    11th April6.00 pm to 8.30 pm

    6

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    The ProgramSession Topic Curriculum Date

    7 Getting Started in Business

    Presentation Understanding and evaluating business risks Presentation Taking Risk Presentation Funding Types and Process Presentation Closing the Deal Interaction - I the Investor Part 2 InteractionI the Business Case Study #5 Discussion - My Business Values

    13th April2.00 pm to 3.15pm

    8 Doing Business

    Presentation Business structures & its incorporation

    Presentation Processes and System Presentation Maintaining a business Presentation Growth of a Business InteractionI the Business Case Study #6 Discussion Learning from the $100 Experience

    13th April4.00 pm to 5.15 pm

    9 Success in Business

    PresentationDeath of a business Presentation Why business failed Presentation Element of Success in Business

    Discussion Bad Business Practice

    13th April6.00 pm to 7.15 pm

    10 Assessment I the Business Individual Assessment14th April

    10.00 am to 11.15 am

    11 Assessment The $100 Experience Business Plan Presentation14th April

    12.00 pm to 1.15 pm

    12 Conclusion

    Course Review Result of your Assessment Review of The Contract

    14th April2.00 pm to 3.15 pm

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    Session 2Entrepreneurship

    Christopher Benjamin Consultancy Services 4

    PresentationEntrepreneurship ProcessLeadership and Entrepreneurship explained

    InteractionI the Business Case Study #2

    DiscussionDoing Business in India and China

    Preview & AssignmentBackground ReadingQuestions and Answers

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    Introduction to

    Entrepreneurship

    PresentationChristopher Benjamin Consultancy Services 5

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    Entrepreneurship ProcessWhy Do It?

    Identify theNeeds

    Generating theidea

    Research,Evaluate andCommunicate

    Document

    Implement

    Review,modify and

    adapt

    Build theKNOWLEDGE

    andLearn the SKILL

    Need a platform

    Need an entity tangible or

    intangibleNever start with how to write abusiness plan but with an idea

    Focus on needs not want,

    business last longer

    Age, sex, religion, language

    are not barrier to success,

    the mind is

    Moral value is the

    conscious of the

    entrepreneur

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    Competencies

    ..hopes to develop

    these competencies

    some but not all.

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    Entrepreneurship is about seeingopportunities and bringing about changes

    Entrepreneurship is a skill - Can belearned

    Difficult to teach Need to practice

    Entrepreneurship

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    Entrepreneurship is defined as

    The process of organising a commercialundertaking

    Webster Dictionary

    Entrepreneurship

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    The entrepreneur shifts economicresources out of an area of lower and into

    an area of higher productivity and greateryield.

    French economist J. B. Say around 1800

    Entrepreneurship

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    All new small businesses have many factors in common.But to be entrepreneurial, an enterprise has to have

    special characteristics over and above being new andsmall. Indeed, entrepreneurs are a minority among newbusinesses. They create something new, somethingdifferent; they change or transmute values.

    Peter Drucker

    Entrepreneurship

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    It is ident i fy ing anoppor tun i tyand executing on that

    opportunity for the purpose ofwealth creation. An

    entrepreneursees, evaluates and explo itsopportuni t ies, whereas a manager concentrates on the

    effective use of available resources to achieve optimum

    results.

    - SM Lee Kuan Yew, Feb 2002

    Entrepreneurship

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    Entrepreneurship is a behavior that includes:

    initiative taking

    the organizing and harnessing of social and

    economic factors for wealth creation

    the acceptance of risk or failure

    Entrepreneurship

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    Why is entrepreneurship important?

    Entrepreneurship contributes to job creation and

    growth

    Entrepreneurship is crucial to competitiveness

    Entrepreneurship to unlock personal potential

    Entrepreneurship and societal interests

    Entrepreneurship

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    What does it take to produce more entrepreneurs?

    Entry barriers

    Risk and reward

    Fostering capacity and skills

    Making entrepreneurship accessible to all members of society

    Entrepreneurship

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    How can enterprises be geared to growth?

    The regulatory environment

    Taxation

    Access to skilled labour

    Access to finance

    Helping firms to exploit knowledge and international opportunities

    Intrapreneurship and corporate venturing

    Entrepreneurship

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    Three pillars for action towards an entrepreneurial

    society

    Bringing down barriers to business development andgrowth

    Balancing the risks and rewards of entrepreneurship

    A society that values entrepreneurship

    Entrepreneurship

    Singapore ?????

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    Why should we learn entrepreneurship?

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    To move to an information societywhere strategic resources are

    information, knowledge and

    creativity

    To find solutions to

    problems or needs

    To accept andresponse to

    changes

    To adjust to an

    increasingly global,

    competitive economy

    To find new ways

    to solve social

    problems

    To improve performance

    To stimulate new business and

    the economy new jobs and

    opportunities

    To inspire and enhance

    opportunities for women, youth

    and elderly.

    To help the number of

    failed businessTo help shift workers from

    a manufacturing/industrial

    base to a service

    oriented industry

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    NOT

    EVERYONE

    IS

    ANENTREPRENUER..

    Entrepreneurship

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    Leadership andEntrepreneurship

    PresentationChristopher Benjamin Consultancy Services 20

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    Leadership and Entrepreneurship

    Setting

    Direction

    Delivering

    the Service

    Personal Qualities

    Self belief

    Self awareness

    Self management

    Drive for improvement

    Personal integrity

    Collaborative

    working

    Broad

    scanning

    Effective

    and strategic

    influencingEmpowering

    others

    Holding to

    account

    Leading change

    through people

    Seizing the future

    Intellectual

    flexibility

    Political

    astuteness

    Drive for results

    Christopher Benjamin Consultancy Services 21

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    Leadership and Entrepreneurship

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    I. Visionary Evangelist

    II. Team and Consensus Builder

    III.Manager of Execution

    Entrepreneurial leaders can fall under these threeleadership styles

    Leadership and Entrepreneurship

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    Leadership and Entrepreneurship

    I. Visionary Evangelist

    Persuades employees to work toward his/her vision of thefuture.

    Creates, sells, and drives the strategy of the organization.

    Serves as the spokesperson for the organization anddemonstrates confidence in its potential for success.

    Takes charge, pushes for action and instills a sense ofurgency to achieve the organizations goals.

    Christopher Benjamin Consultancy Services 24

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    Leadership and Entrepreneurship

    I. Visionary Evangelist

    Very bright get to core issues quickly

    Creative and visionary yet realistic and savvy

    Inspirational motivators

    Open to new ideas will seek others advice before making a decision

    Learn from mistakes & failures

    Willing to take risks but also like to have a plan

    Make firm, clear cut decisions

    High level of drive & desire to achieve excellence

    Confident but understand their limits

    Enthusiastic & passionate love their work & their product

    Can sell ideas, influence & negotiate

    Make good first impression

    Enjoy positions of influence

    Christopher Benjamin Consultancy Services 25

    Example

    Steve Job of Apple

    Dennis Wee of DWR

    Lee Kuan Yew

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    Leadership and Entrepreneurship

    II. Team and Consensus Builder

    Develops teamwork, commitment, alignment and employeemotivation by involving, empowering and creating a positivework environment.

    Develops loyalty by investing in building relationships with

    others and by showing interest in employees needs, growthand career development.

    Is open to their ideas and willing to share power.

    Christopher Benjamin Consultancy Services 26

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    Leadership and Entrepreneurship

    II. Team and Consensus Builder

    Develop loyalty by showing interest, talking to people & investing in relationships

    Sociable, friendly, warm, supportive & approachable

    Read people & situations accurately diplomatic, tactful & astute Persuasive know how to influence and win others over to their side

    Put group interest ahead of self-interest

    Liberal with praise & encouragement

    Balance emphasis on people & results

    Trusted & credible strong values, high integrity, conscientious Open & forthright no hidden agendas

    Teambuilder emphasize cooperation & alignment

    Empowering style

    Christopher Benjamin Consultancy Services 27

    ExampleAnita Roddick of BodyShop

    Oliver Lum of Hyflux

    Manmohan Singh & HuJintao

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    Leadership and Entrepreneurship

    III. Manager of Execution

    Provides organization, focus and clarity of direction to employees.

    Good administrator.

    Structured, disciplined, and skilled at setting short term targets andgoals.

    Good at setting priorities and meeting commitments. Sets up systems

    and processes. Worries about the details.

    Monitors results versus plans and provides the rigor and controlnecessary to stay on course and correct for deviations from the plan.

    Gets results.

    Christopher Benjamin Consultancy Services 28

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    Leadership and Entrepreneurship

    III. Manager of Execution

    Model hard work but not workaholic

    Succeed through steadiness and determination

    Disciplined & focusedclear goals & priorities

    Keep it simple

    Avoid perfectionism

    Keep others informed

    Prefer to set a course and stick with it but willing to be flexible

    Feel bound to meet commitments

    Christopher Benjamin Consultancy Services 29

    Example

    Donald Trump

    Sim Wong Hu of Creative

    Mahathir Mohamed

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    Leadership and Entrepreneurship

    I. Visionary Evangelist

    II. Team and Consensus Builder

    III. Manager of Execution

    Which are You?

    Christopher Benjamin Consultancy Services 30

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    Case Study #2

    Project Nutritient

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    Interaction:I the Business

    Scenario:

    Nutirient, a soy based product is developed mainly for post operation patient where solid foodintake is restricted. It is well certified and an established channel of distribution.

    One of founder investor (with 25% holding) discovered that his younger brother (anotherfounder investor with 25% holding) has been manipulating the supply chain and pocketingextra money into his personal account. The elder brother after several failed attempts to

    persuade his brother to come clean, decided to sue the brother and unfortunately publicize thecompany predicament.

    With the falling sales following the publicity, the younger brother in desperation decided tocollaborate with several other minority shareholders to raise the money to keep the businessgoing.

    To raise US$250,000 in exchange for 55%equity or as loan with repayment of X% p.a.

    ChristopherBenjaminConsultanc

    yServices

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    1. The product is soya bean based compound, brand name Nutritient. It is a complete and balancednutritional drink with the necessary minerals and vitamins, packaged in our standard 400 gramssize container or 20gram sachet.

    2. The product has been certified in China by the health authority and recommended by the ChinaNutrition Society. There is no direct competition to this product in the local market.

    3. The only competition is the oversea equivalent called Ensure, manufactured by Wyeth. In

    Singapore, the product has been approved by the Agri-Food & Veterinary Authority of Singapore(AVA)

    The Product

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    1. The fund requirement is US$250,000 which will be used for working

    capital and expansion of the current business only.- Establish new factory to increase production.- Improved product packaging for export market.

    2. The fund can be for equity of the business (for 55% stake holding) ora loan to the company at an agreed loan rate and repayment period.

    Funding Requirements

    Christopher Benjamin Consultancy Services 34

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    Discussion

    Doing Business in

    India and China

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    China

    Christopher Benjamin Consultancy Services 37

    http://www.youtube.com/watch?v=2rPnLi6Onpshttp://www.youtube.com/watch?v=2rPnLi6Onps
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    China

    Anshan

    Zibo

    Guangzhou

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    1980s

    Anshan, Liaoning Province

    As an Employee

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    Background

    Steel Foundry development project 3.5m investment with Anshan Iron and Steel Corporation

    Participants include Chinese Gov, ECGB and Midland BankInternational

    18 months project

    Lesson LearnedFailure to understand the cultural differencesContractual failure

    Need for good people

    Steel Foundry Project in Anshan

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    1990s

    Guangzhou, Guangdong

    As an Investor..

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    Guangdong

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    Guangdong Business Environment

    Total Number of Industrial Enterprises (unit) 24494

    Grouped by Ownership

    State-owned with State-holding Industry 2103 9%

    Fully State-owned Industry 1344 5%

    Collective-owned Industry 2513 10%

    Cooperative Enterprises 305 1%

    Share Holding Enterprises 5549 23%

    Foreign Funded Industry 2070 8%

    Enterprises Funded by Entrepreneurs from Hong Kong, Macaoand Taiwan 8549 35%

    Christopher Benjamin Consultancy Services 44

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    Background

    Dubai owned companyEstablish 100% foreign owned wholesale/retail business

    Registered in Guangzhou

    Chinese managedBudgeted US$1m investment

    Lesson LearnedLegal Representative

    Registration of businessPaid up capital

    Free trade fine detailsChanging policies

    Hardware Distributor in Guangdong

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    2000s

    Zibo, Shantung

    As a Consultant.

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    BackgroundIndian hotelier building 8 hotels in India

    Complete turnkey by Chinese Visit to China in 2005

    Contract signed on 2006 Work starts in 2007

    Lesson LearnedLanguage Issues

    AttitudeInternational exposure Contractual difference

    Hotel Development for India

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    The Rules for the Chinese Market

    Think Chinese

    Learn Chinese

    Be Chinese

    Christopher Benjamin Consultancy Services 48

    Ch i P fil f th

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    Changing Profile of the

    Chinese Business person

    1980s / 1990s Communist turns Capitalist

    2000s The Little Emperors

    Beyond The Professional Socialist

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    India

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    Malaysian Chinese Vegetarian Business in India

    Christopher Benjamin Consultancy Services 51

    BackgroundManufacture vegetarian ready-to-eat food productCollaboration with IndianStart import then factoryTarget Indian vegetarian market

    Lesson LearnedUnderstanding of Indian culture

    Legislature requirementsLack of cold chain structure

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    BackgroundDistribution of Chinese brand of consumer electronics

    Indian partnershipPlan for Retail / Wholesale / Assembly

    Started in Delhi

    Lesson LearnedChina brand

    Import dutiesNeed for latest productIndian supply chain

    Chinese Government-owned

    Electronic Firm to India

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    BackgroundChinese motorcycle manufacturer partnership with Indian

    suppliersManufacture motor cycle repair kit

    Under license for major brand

    Lesson LearnedLanguage issues

    Lack of leadershipIndian trust and Chinese reputation

    Indian engineering skill & Chinese design capability

    Automotive Component Distributor in India

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    The Rules for the Indian Market

    Respect

    Patience

    Tolerance

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    China & Indiain comparison.

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    Chi d I di

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    China and India

    - Business Commonality

    Large Population

    Young people

    Growing middleclass

    Spending power

    High consumption

    Affluent

    Economic growth

    Low cost labour

    High educational leveland technically able

    Vast natural resources

    Large returningnational

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    Chi d I di

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    China and India

    - Business Differences

    China State owned enterprises

    Bureaucrat Leadership

    Singular entity

    Single child mindset

    Do and think approach

    Politically bias

    Rapid growing infrastructure

    India Family managed business

    Patriarch leadership

    Multi facet entities

    Extended family mindset

    Think Think Think and do approach

    Religious bias

    Weak infrastructure

    Christopher Benjamin Consultancy Services 57

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    India & China

    Sell to the mass market

    Whats sells Infrastructure

    Lifestyle and Brand(Food / Consumer Electronic / Automotive)

    Education

    China and India

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    Other Lessons Learnt

    Human Resources

    Beyond paper qualificationThe Chinatown

    TailorSocial Issues

    Female distractionThe Cow and the Milk

    Business Practices

    Kickback and corruptionThe Scholarship

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    Talking to the Chinese

    Contractual Relationship Compromise-in your favor

    -- in their favor

    People, People,

    People

    Ice Breaking Topic

    Child

    Study

    Money

    Minority vs Majority

    Repatriation of Fund

    MiscellaneousExpenses

    Who to pay?

    How to pay?

    How much?

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    Financial Crisis

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    Financial Crisis

    China & India

    Its happening in GuangzhouMin Wage / Insurance for workerArrogance and GDP / HKFactory Closure

    Beijing China Builders FairIndian and African vs the European and the American

    Its happening in Mumbai Corruption Lack of confidence in market Job lostBanks are conservative and no mini-bonds

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    Being Successful in Business Development

    ADAPT! ADAPT! ADAPT!

    Local Knowledge important important to have a representative

    Need for good people

    Less focus on initial entry and more on a longer term view

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    New Market Development for Small Business

    Developing oversea business is not cheap

    Finding the right network to start off

    Cultivating the network

    Need for people to sustain the new market

    Making money out of the new market

    Taking money out of the new market

    What next?

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    Background Reading

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    Innovation & Entrepreneurship by Peter Drucker Entrepreneurship Strategies & Resources by Marc DollingerEntrepreneurs Helpline by Alexandrino FerreriaHarvard Business Review on entrepreneurship by Harvard Business SchoolSingapores Homegrown Entrepreneurs tell you how to do it by Russell R Miller

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    Questions & AnswersMy email address: [email protected]