Employee Assistance Program

EXPERIENCE LA CAPITALE’S DOWN-TO-EARTH APPROACH

LA CAPITALE’S EMPLOYEE ASSISTANCE

PROGRAM PROVIDES ASSISTANCE AND SUPPORT

SERVICES FOR ALL EMPLOYEES AND THEIR

DEPENDENTS. OUR ASSISTANCE PROGRAM

SETS ITSELF APART THROUGH THE DIVERSE

AND EFFICIENT INTERVENTIONS CARRIED

OUT BY COMPETENT COUNSELLORS, ALL OF

WHOM ARE MEMBERS OF A PROFESSIONAL

ORDER. THE GOAL IS TO IMPROVE THE

HEALTH, PRODUCTIVITY AND WELL-BEING OF

EMPLOYEES WHILE REDUCING ABSENTEEISM

AND DISABILITY, AS WELL AS THE COSTS

ASSOCIATED WITH THEM.

IMPROVE THE HEALTH AND WELLNESS OF YOUR EMPLOYEES AND THEIR FAMILY MEMBERS, AND PREVENT ABSENTEEISM

OPTIMAL SUPPORT FOR EMPLOYEES AND THEIR FAMILY MEMBERS

Counselling by phone, online or in person

24/7 access to confidential assistance

Access to a site with video clips and columns on a variety of health and wellness topics.

Specialized, fast and confidential support

Program content

Services Hours

Psychosocial counselling 12

Healthy lifestyle coaching 3

Finding resources for seniors 3

Parenting support 3

Legal assistance or financial advice 1

Crisis intervention Unlimited *Total of 12 hrs maximum for all the assistance and support services.

AND THEIR FAMILY MEMBERS, AND PREVENT ABSENTEEISM

PSYCHOSOCIAL COUNSELLING

The employee assistance program includes 12 hours of psychosocial counselling per calendar year for employees and

their dependents.

The employee assistance program can help you in a variety of situations, such as:

Family problems (separation, divorce, education

of children, caregivers, etc.)

Anxiety

Problems at work (stress, burnout, loss of

interest, etc.)

Depression

Dependencies (alcoholism, drug addiction,

cyberaddiction, etc.)

Career change

Physical health problems (diabetes, obesity,

smoking, high cholesterol, etc.)

HEALTHY LIFESTYLE COACHING

The adoption of healthy lifestyle habits begins with good nutrition, physical

activity and work-life balance. Easier to say than do? With our hectic pace of

life, it can be hard to find the time. For that reason, the employee assistance

program gives you access to telephone consultations with nutritionists,

kinesiologists and nurses. What can we do to help your employees?

Here is an outline of the types of help available through the employee

assistance program.

Adoption of healthy eating habits

Adoption of an active lifestyle

Weight management coaching

Cessation of tobacco use

Stress management

SUPPORT SERVICES

ARE YOU IN THE SANDWICH GENERATION?

Over half of all Canadians between the ages of 45 and 64 are in what has been dubbed the “sandwich generation,”

because they are caught between having to care for their elderly parents while providing for their children.

Our program helps employees of that generation in a concrete way.

PARENTING SUPPORT

This key service relies on empowerment to help children with learning disorders. It also supports their parents,

enabling them to intervene more effectively. The parent is therefore a key player in the provision of remedial support.

This key service relies on empowerment to help parents of children with learning disorders. The parent is therefore

a key player in the provision of remedial support.

Assistance in finding daycare services and available resources.

ELDER CARE

Support in caring for seniors

Help in finding housing for seniors

Help in finding a home care service provider

In-home support for caregivers

VIDEO CLIPS OUR VIDEO CLIPS, WHICH HAVE BEEN PREPARED

FOR EMPLOYEES AND MANAGERS, COVER A

VARIETY OF WORKPLACE HEALTH AND

WELLNESS TOPICS. THESE ANIMATED CLIPS

ARE ALL ABOUT FOUR MINUTES IN LENGTH. A

REFERENCE DOCUMENT IS ALSO AVAILABLE

TO FURTHER DEVELOP EACH TOPIC.

Video clips

PROMOTIONAL TOOLS

Promotion with employees is essential for developing

and implementing an employee assistance program.

Promotional posters to spread awareness among

employees

Cards with call centre contact information

Pamphlet explaining how the assistance program

works

Guide for managers and union representatives, to

ensure their involvement

The EAP is also a resource for managers!

Personalized coaching for implementation of the program

Unlimited number of telephone coaching hours

Crisis intervention (onsite or by phone)

Video clips and reference documents

Usage reports

Training and coaching service

The goal of this service is to help managers become more informed, advise them and coach them in managing

difficult situations. For example, this service may facilitate the resolution of a conflict between two employees or

an optimal intervention with a person demonstrating problem behaviour. In times of organizational change,

it can support managers as they prepare their communication and action plan.

Crisis management service

In additional to individual problems, organizations may have to deal with disturbing events that destabilize

employees, work teams or perhaps even the entire organization. Regardless of the type of event (restructuring,

dismissal, death of an employee, work-related accident, etc.), the service is available at all times to help you

manage a situation and prevent or reduce its negative effects.

RESOURCES FOR MANAGERS

P10

70E

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lacapitale.com/eap

MISSISSAUGA7150 Derrycrest DriveMississauga ON L5W 0E5

MONTREAL425 de Maisonneuve Blvd WSuite 820Montreal QC H3A 3G5

QUEBEC CITY625 Jacques-Parizeau StQuebec QC G1R 2G5

HOW WOULD IT BE OF BENEFIT TO THE COMPANY? Reduced costs relating to disability, absenteeism and presenteeism

Lightening of the workload of officers and managers

Control over increases in insurance premiums

Talent retention and hiring of new employees