employee competency matrix

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EMPLOYEE COMPETENCY MATRIX

GT - GREATER THAN

CATEGORY DESIGNATION

Years of Experience (Relevant experience)

Skills Knowledge

TECHNICAL JUNIOR

System Administrator GT 0 GT 0 - GT 1

Network Engineer GT 1 GT 1 - GT 2

Software Developer GT 0 GT 0 - GT 2

Software Engineer GT 3 GT 3 - -

Quality Analyst GT 0 GT 0 GT 0 GT 0

Quality Engineer GT 2 GT 2 - -

Technical Manager GT 3 GT 4 - -

Web Designer GT 0 GT 0 GT 0 GT 0

Graphic Designer GT 0 GT 0 GT 0 GT 0

Compatible degree in

Engineering field

Non Engineering degree in

compatible field

Management Degree / Diploma

Other Degree / Diploma

Windows Family, Linux, Basic troubleshooting on Networks, Server Maintenance, Backup, Storage

Setup and maintaining account, Maintaining systems,Install software, Create a backup and recovery, Monitor network communication, Setup security policies for users

Web Hosting, Video Streaming, Installation of Software's in Linux server.

Attend to network issues and network setup, Troubleshooting of LAN/WAN problems, Handle Network Security,

Lead development effort, Must be in a position to solve technical challenges - to write coding for the given task

Able to perform the task in given turnaround time, Developing coding, coordinating with other team members in order to complete the projects.

Designing/Developing as per client's instructions, Coordinate with developers in order to fulfill the given task & unit testing to check whether the final result is error free.

Responsible for the design, Implementation & Integration of the software Product.

Checking the quality of software developed, & maintaining the quality standards.

Responsible for ensuring that the development process has been followed and that the products meet the established standards.



To handle project independently, leading training & guiding the mentors, to get the work done from the teams, checking quality of final output & Forwarding / uploading them as per client request

Provide technical expertise for implementing projects and for effort estimations. Should be able to lead project implementation

Creativity, Exposure to Design Software's.

Responsible for creating Web sites using design software's & made easy to Navigable & Accessible.

Creativity, Exposure to Design Software's like 3D / 2D Animation

Responsible for creating Web sites using design software's & made easy to Navigable & Accessible.

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GT - GREATER THAN



Skills KnowledgeCompatible degree in

Engineering field


compatible field



TECHNICAL SENIOR

GT 4 GT 4 - GT 7

GT 5 GT 5 - GT 7

GT 3 GT 3 - GT 4

GT 7 GT 7 - -

Senior Quality Analyst GT 3 GT 3 GT 4 GT 4

Senior Quality Engineer GT 5 GT 5 - -

GT 8 GT 8 - -

Senior Web Designer GT 4 GT 4 GT 4 GT 5

MANAGEMENT JUNIOR

Project Manager GT 4 GT 4 GT 4 -

GT 7 GT 7 - -

Senior System Administrator

Windows Family, Linux, Basic troubleshooting on Networks, Server Maintenance, Backup, Storage

Setup and maintaining account, Maintaining systems, Install software ,Create a backup and recovery, Monitor network communication, Setup security policies for users

Senior Network Engineer

Responsible for maintaining Routers, switches etc.,

Attend to network related issues& handling security

Senior Software Developer

Lead development effort, Must be in a position to solve technical challenges - to write coding for the given task

Able to perform the task in given turnaround time, Developing coding, coordinating with other team members in order to complete the projects.

Senior Software Engineer

Designing/Developing as per client's instructions, Coordinate with developers in order to fulfill the given task & unit testing to check whether the final result is error free.

Responsible for the design, Implementation & Integration of the software Product.





Senior Technical Manager

To handle project independently, leading training & guiding the mentors, to get the work done from the teams, checking quality of final output & Forwarding / uploading them as per client request

Provide technical expertise for implementing projects and for effort estimations. Should be able to lead project implementation

Innovative thinking, ability to handle projects independently

Key person in creating websites, maintaining the websites as per client's requirement

Organize project, manage resources, budgets & schedules

Implement and enhance project delivery to reduce defects and mitigate issues/problems and ensure project deployment within the budget authorized, Identify technical and non technical requirements for the projects, Assessing project budget and managing the project within the budget, Planning and executing of the project through the project life cycle (SDLC) Performing the meeting to baseline software requirements for the projects, Defining the Scope for the project

Quality Assurance Manager

Setup and manage the quality assurance process

Identifying training needs for implementation of the project, Coordinating with other teams including Release Management for project delivery, Performing dependency management, risk management, issue management for projects Working with SQA in maintaining quality compliance for the projects ,Analysing slippages and address issues though Root Cause Analysis.

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GT - GREATER THAN




Engineering field


compatible field



MANAGEMENT JUNIOR

GT 3 GT 3 GT 3 GT 3Back-office Support Manager

Planning & Managing , Thorough knowledge of Projects undergoing

Responsible for planning and directing the work of a group of individuals, monitoring their work, and taking corrective action when necessary.

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GT - GREATER THAN




Engineering field


compatible field



MANAGEMENT JUNIOR

IT Manager GT 7 GT 7 - -

Accounting Manager - GT 5 - -

HR Supervisor GT 2 GT 2 GT 2 GT 4

MANAGEMENT JUNIOR HR Manager GT 5 GT 5 GT 4 -

Responsible for the quality service delivery of the centre

Devising strategies to solve the tickets within SLA, Developing knowledge base for Business Process Management System. Performing Root Cause Analysis for known errors, Responsible for the security control and implementation, LAN administration, Ensuring the performance of servers and network by constant monitoring, Planning disaster recovery procedures and controls, Content management of intranet and internet community portals, Conducting technical and process management training for the team & Administration of resourcesKnowledge of generally acceptable

accounting practices and accounting software products.

Setup accounting policies and processes. Responsible for making sure that all accounts are maintained as per set standards.

Planning and management assistance

Supervise recruitment and selection function, and perform recruitments from initial recruitment planning to final hire,Interpret,Explain and apply personnel rules and regulations,programs,policies, and laws to employees, Oversee and coordinate benefits administration, workers compensation & employee relations. Coordinate various employee training programs utilizing consultants and outside trainers, Manage complex personnel problems,& Post recruitment activities.

Planning for manpower requirements,Recruitment,selection,placement,induction,training,Post recruitment activities, employee welfare& Conducting Exit interview

Evaluator of the HRD program's impacts and effects on organizational efficiency, management of the organizational learning system, Operational manager responsible for the planning, organizing, staffing, controlling, and coordinating of the HRD department, strategist responsible for long-term planning and integrating of HRD into the organization and marketing specialist responsible for the advancement of HRD within the organization through well defined and effective networks.

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GT - GREATER THAN




Engineering field


compatible field



MANAGEMENT SENIOR

Senior Project Manager GT 8 GT 8 GT 6 -

GT 10 GT 10 - -

GT 7 GT 7 GT 7 GT 7

GT 6 GT 6 GT 6 GT 8

Senior IT Manager GT 10 GT 10 - -

MANAGEMENT SENIOR

- GT 8 - -

Organize project, manage resources, budgets & schedules. Devise new plans to improve all of the above.

Implement and enhance project delivery to reduce defects and mitigate issues/problems and ensure project deployment within the budget authorized, Identify technical and non technical requirements for the projects, Assessing project budget and managing the project within the budget, Planning and executing of the project through the project life cycle (SDLC) Performing the meeting to baseline software requirements for the projects, Defining the Scope for the project

Senior Quality Assurance Manager

Setup and manage the quality assurance process and devise methods for improving QA processes

Identifying training needs for implementation of the project, Coordinating with other teams including Release Management for project delivery, Performing dependency management, risk management, issue management for projects Working with SQA in maintaining quality compliance for the projects ,Analysing slippages and address issues though Root Cause Analysis.

Senior Client Relationship Manager

Interaction with Client/Users & Support groups

Managing the High Net Worth customers, Achieving the Business targets, Enhancing and upgrading the relationships, Financial planning,

Senior Back-office Support Manager

Planning & Managing , Thorough knowledge of Projects undergoing

Responsible for planning and directing the work of a group of individuals, monitoring their work, and taking corrective action when necessary.

Responsible for the quality service delivery of the centre

Devising strategies to solve the tickets within SLA, Developing knowledge base for Business Process Management System. Performing Root Cause Analysis for known errors, Responsible for the security control and implementation, LAN administration, Ensuring the performance of servers and network by constant monitoring, Planning disaster recovery procedures and controls, Content management of intranet and internet community portals, Conducting technical and process management training for the team & Administration of resources

Senior Accounting Manager

Excellent organizational, interpersonal& communication skills. Strong computer and analytical skills, including proficiency in Excel and PowerPoint, Attention to detail, organized and thorough with desire for continuous improvement.

Partner with functional areas such as operation team, corporate PFA and technology finance to ensure that our Accounting Policy on Fixed Assets has been followed,Analyze monthly fixed assets additions, depreciation expenses, assets transfer, assets disposal and impairments, and make sure all monthly activity has been recorded and is in-line with the latest forecast, Prepare Monthly Close presentation to Senior Executives. Coordinate monthly closing process, book accounting entries, and work with consolidating team for inter-company assets transfer

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GT - GREATER THAN




Engineering field


compatible field



MANAGEMENT SENIOR

Senior HR Supervisor GT 4 GT 4 GT 3 GT 7

Senior HR Manager - GT 8 GT 6 -

OTHERS JUNIOR

Accountant - GT 1

GT 0 GT 0 - GT 0

HR Recruiter GT 1 GT 1 GT 1 GT 1

HR Assistant GT 1 GT 1 GT 1 GT 1

OTHERS SENIOR

Senior Accountant - GT 4

Planning and management assistance

Supervise recruitment and selection function, and perform recruitments from initial recruitment planning to final hire,Interpret,Explain and apply personnel rules and regulations,programs,policies, and laws to employees, Oversee and coordinate benefits administration, workers compensation & employee relations. Coordinate various employee training programs utilizing consultants and outside trainers, Manage complex personnel problems,& Post recruitment activities. Planning,Organising,Staffing,

controlling & Coordinating

Overall responsibility of HR Department, mentoring juniors & get the work done.

Handling the payroll, Managing advance Salary, Ad Hoc Bonuses, Loans, Liaison with various government organizations for Employee Provident Funds, ESI and other Retirement Benefits, Full and Final Settlement,

Day to Day Transaction, Petty cash handling, Attendance maintenance for the purpose of salary, Generating salary slips,

Back-office Support Assistant

Understand of business processes and ability to learn new tools quickly.

Ability to learn and understand business processes. Knowledge of office automation tools.

Sourcing, Hiring, Staffing, Talent Acquisition

Identifying candidates for various requirements by utilizing various resources like Head hunting, job portals, references, Organizing and Conducting Week end drives, Initial screening & short listing of candidates, Salary Negotiation and Offer roll letter, Post Offer follow up till On boarding.

Excellent oral and written communication skills

Handling new joiner formalities, Maintaining MIS reports as and when required, Coordinating with Recruitment team in Interview process, Attendance Maintenance, Coordinating with HR Department in all the General activities.

Preparing Cash Flow,Debtors,Creditors & Preparing Stock Summary

Preparing Financial Statements, along with Trading, Profit & Loss Account and Balance Sheet. Finalisation of Accounts Communication through the Internet Preparing monthly Income Analysis of the Company, Preparing & presenting various Reports to the Management

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GT - GREATER THAN




Engineering field


compatible field



OTHERS SENIOR

GT 4 GT 4 - GT 7

Senior HR Recruiter GT 3 GT 3 GT 3 GT 3

Senior HR Assistant GT 3 GT 3 GT 3 GT 5

Senior Back-office Assistant

Managing skill, clarity of Process carried out in organisation

Quality checking - outputs of team members,managing team members, mentoring, Leading team successfully 7 giving high quality output.

Good oral & written Communication skill, Negotiation skill, Maintaining Database,MIS -Recruitment.

Identification of manpower requirements, Gather defined job specifications from technical managers with detailed job descriptions and skill requirements. Organizing, Planning, Scheduling and Conducting Interviews independently with Technical Panels, Sourcing candidates using job postings, resume databases, search engines, Head Hunting, etc. Also maintaining a systematic and comprehensive database / Pipeline of all candidates, Preliminary interviewing of potential candidates in order to assess the candidate's suitability, Attitude, Academic & professional qualifications, experience, communication skills etc, coordinate with tech panels for technical evaluation and feedback. Handling Salary Negotiations, salary closures, Issuance of Offer Letters, follow-up with candidates for their DOJ. Generating and updating Resource Requirement Sheet.

Maintaining Database,MIS of HR department

Maintaining Information of HR Department & assisting in all HR Activities.

employee competency matrix

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