Chief Information and Digital Officer

CLOSING DATE: 20 MARCH

The University of Warwick

EMPOWEROURFUTURE

warwick.ac.uk

“By 2030 we will be one of the world’s exceptional universities, helping to transform our region, country and world for the collective good.

We know we can only achieve this by being fully confident in the security of our data and wider systems, ensuring that as a world-class research institution we can be trusted as a research partner. We’re also keen to lead the industry with our standards, processes and practices.

Our new Chief Information and Digital Officer will lead and develop our digital and information strategy. This will bring about the digital transformation of the institution and revolutionise the future of our technological environment. The postholder will ensure we have the right systems, networks and technologies in place, supported by a Smart campus, so that we can achieve our ambitious University Strategy by 2030.

We’re looking for someone who is ready to make a truly impactful contribution and who will play a significant role during a transformational time at Warwick.”

Stuart CroftVice Chancellor and President

warwick.ac.uk

SCOPE AND AMBITION This is a new role for the University of Warwick that will for the first time, pull together the systems strategy, technology and information management activity required to take the institution forward in the 21st century.

It will act as both the intellectual leader for maximising digital in research and teaching and the implementation leader for establishing the systems and data architecture, technology platforms (and their support) security (network and information) and information governance required to establish the University as a leader in its field.

The teams to be brought together to form this new executive function come from across the University, with a key element of the role being to shape and develop them into a coherent team that can partner effectively across academic departments and professional services teams.

The role will sit on the University’s Executive Board and be responsible to the Vice Chancellor and President.

Key Elements of Accountability

• Information and digital strategy

• Technology-enabled transformation support (PMO for Information Technology and Digital Projects and Programmes)

• Systems architecture

• Data architecture, information analysis/reporting and records management

• Technical development and support

• Product development

• Information governance, training and assurance

• Network and information security

The Chief Information & Digital Officer will play a key role in delivering the “Vision 2030” strategy. By managing and delivering the right systems, networks and technologies the University of Warwick will be able to enhance its core offerings:

• advanced teaching and research

• collaborations with industry

• 360 degree student experience

The core foundation of these developments, in enhancing the performance of the University, will be the security and compliance of our data and systems.

Duties and responsibilities

Strategy

• Technology will underpin our Vision 2030, the CI&DO will lead the development and implementation of a transformative Digital and Information Strategy making this possible.

• Collaborating at all levels to understand the academic, professional and community services that go to make up the University of Warwick while leading the parties that are supporting the University’s digital activities.

• Drive cultural and behavioural change to place information security and data protection at the core of what the University does.

Information Security, Compliance and Assurance

• Maintain, manage and enhance standards across security and compliance, including cyber security, data access and GDPR compliance by establishing an information security programme.

• Assess, evaluate and make recommendations regarding the adequacy of the security controls for the University’s information and technology systems. Define the goals and strategies that will lead to a continuous improvement approach in this critical area.

• Keep abreast of security breaches and act as the primary control point during significant information security incidents.

Operational Delivery

• Maintain excellent service delivery of existing IT systems and platforms that support the functioning of the University.

• Evaluate new and emerging technology, building compelling business cases for their adoption.

• Be the driving force for information exploitation, including data analytics. Using this to optimise business processes, create efficiencies and make an impact, as the University strives to be the best in sector.

• Drive effective management of financial, legal and compliance controls.

Leadership

• Provide clear vision, leadership and management to all in the Information and Digital Group.

• Develop a clear digital prominence across the University so that digital opportunities are identified, implemented and exploited. • Bring a commercial, entrepreneurial and ambitious approach to the delivery of services through effective and efficient operating models.

Knowledge, skills and experience

Qualifications

• Degree level qualification (or equivalent) or significant experience in an IT or Information Management and Technology role.

Previous experience

• Significant IT and technology leadership experience and evidence of having inspired an enduring cultural change.

• Proven experience in leading large-scale transformational initiatives in complex and dynamic environments, using digital technologies to innovate business operating models.

• Operated at board level in complex organisations, delivering change while maintaining a service.

THE ROLE

warwick.ac.uk

Major Objectives for the next 12-18 months

A considerable amount of spadework has been done already through a combination of external consulting resources, external auditors (ICO, Information Commissioners Office) and current leaders in some of the key teams that will come into the new CI&DO structure.

This however sets the foundation – moving forward the University has ambitions to be a leader in the use of digital technologies and their application. There are some key aspects that the CI&DO will be asked to prioritise over the first 12–18 months:

• Achieving implementation of the ICO recommendations around; Records Management, Network Security improvements, Information Governance and the strengthening of Information Management policies and processes.

• Establishing a clear systems architecture and future roadmap, supporting the University’s ambitions for its future in Research and Academic Teaching.

• Building a clear Records Management strategy while delivering effective data reporting and the potential for the University to exploit the data.

• Creating a digital strategy linked to and enabling the Universities “Vision 2030.”

• Building a fit for purpose and effective team that embodies a strong customer-service culture and works collaboratively with stakeholders across the University and beyond.

Person Specification

This is a major departure from the past and is supported by some significant changes in the University’s attitude to technology and its implementation and use. Whilst this role therefore comes with significant leverage and resources, it will only be successful if the individual in it can build close, collaborative relationships with leaders in key academic and professional services departments.

The key capabilities we believe the right person will demonstrate to achieve this are:

• A strong strategic approach to the use of technology in creating value from world-leading research and teaching.

• Superior communication skills that work at every level of an organisation and across a highly varied employee group.

• Highly customer-centric and values positive customer relationships.

• Resilient to stand firm as ‘old behaviours’ are challenged and new ‘norms’ established around the acquisition, implementation and use of technology to transform an organisation.

• Innovative and agile to help the team find solutions for customers that also meet the new University standards for excellence.

warwick.ac.uk

WHYWARWICK?

Our work stretches far beyond the teaching and research excellence for which we’re renowned. It also covers hospitality, business, innovation, retail, fundraising, communications, estates and so much more.

As one of the largest employers in the region, we’re based on a beautiful campus between Coventry and Warwickshire. Our campus features lakeside walks, Warwick Arts Centre – one of the largest multi-art form venues in the UK in which we’re investing significantly right now, an amazing new £42m Sports and Wellness Hub and many other great facilities.

It’s an exciting time to be in the region, as huge investment is being made here. We are part of the Midlands Engine, a coalition including businesses, universities and other important bodies, working with the Government to demonstrate the region’s competitive and compelling offer.

The city of Coventry has an exciting range of programmes and events as we get ready to welcome people all over the city, the nearby region and across the country for the City of Culture in 2021. We’re proud to play our part in it.

warwick.ac.uk

27,278STUDENTS

THE UNIVERSITYOF WARWICK

We’re a world-leading university with the highest academic and research standards. Warwick is a place of possibility. We’re always looking for new ways to make things happen.

Warwick provides a tireless yet supportive environment in which you can make an impact.And our students, alumni and staff are consistently making an impact - the kind that changes lives, whether close to home or on a global scale.

With nearly 7,000 staff and over 27,000 students, our student numbers have grown by more than 8,000 in the last ten years.

Our research income in 2017/18 was £162.8m and our capital spend reached £142.8m.

We aim to be even more successful in 2030 than we are today, as one of the world’s exceptional universities. We’ll focus on and support our talented staff and students, giving them the freedom and environment in which to flourish.

Our core aspirations are in research and education, underpinned by four strategic priorities: innovation, inclusion, regionalisation and internationalisation.

Find out more about us at www.warwick.ac.uk

warwick.ac.uk

£688.6mTURNOVER

Your team will bring together three existing teams which are all vital to our institution:

• IT Services and Warwick Print – a fundamental enabler to the efficient operation of the University. Our IT activity across the University includes a combination of centrally provided services and local, departmentally based projects and teams.

• Library and Digital Resources – the Library is at the centre of University life, connecting staff and students with information, as well as providing support, driving partnership working, and delivering transformative services.

• Information Data and Compliance – working on a number of legal compliance matters regarding information, the team deals with freedom of information, data protection, information security and records management.

warwick.ac.uk

OUR INFORMATION AND DIGITAL GROUP

Bringing together several existing roles and teams within digital and technology areas of the University, this newly formed Group will play a critical role in the future success of Warwick as it drives forward our digital strategy and agenda.

200STAFF

160STAFF

10STAFF

OUR UNIVERSITY STRUCTURE

warwick.ac.uk

Secretary to Council

Governance

Institutional Resilience

Internal Audit

Commercial Director

Warwick Arts Centre

Warwick Employment

Group

Warwick Sport

Group Finance Director

Finance Group

Corporate Finance

Estates

Registrar

Deputy Registrar VACANT

Education Group

Engagement Group

Chief Information and Digital Officer

VACANT

IT Services

Library

Provost

Chair of Faculty of Arts

Chair of Faculty of Social Sciences

Pro-Vice- Chancellor (Research)

Deputy Pro-Vice-Chancellor (Research)

Warwick Conferences

Warwick Retail

Warwick Accommodation

Human Resource

Innovation Group

Legal and Compliance

Press and Media Relations

Research and Impact Services

Strategy Group

Student Discipline and Resolution

Wellbeing and Safeguarding

Academic Departmental Administration

Information Data and Compliance Chair of Faculty

of Science, Engineering and

Medicine

Academic Departments

Vice Chancellor and President

Deputy Pro-Vice-Chancellor (Research)

Deputy Pro-Vice-Chancellor (Research)

Research Centres

Pro-Vice- Chancellor (Education)

Deputy Pro-Vice-Chancellor

(Education)

Deputy Pro-Vice-Chancellor

(Student Learning Experience)

Academic Director (Employability

and Skills)

Academic Director (Undergraduate

Studies)

Academic Director (Graduate School)

Academic Director (Partnership)

Academic Director (Education and

Internationalisation)

Dean of Students

Pro-Vice- Chancellor

(International)

Deputy Pro-Vice-Chancellor (Europe)

Deputy Pro-Vice- Chancellor (China)

Deputy Pro-Vice-Chancellor

(North America)

Vice-President for National

and Regional Engagement

Deputy Pro-Vice-Chancellor (Regional

Engagement)

Academic Director (Cultural

Partnerships)

The PVCs work closely with Academic and Professional Services departments leading on their specific portfolios of research, education and engagement:

BENEFITS OF WORKINGFOR WARWICKWarwick is a fantastic place to work, a place where you should expect the unexpected.No two days are the same, and plenty of perks come with the role.

Core benefits:• Competitive salary• Attractive pension scheme with substantial employer contributions• Generous annual leave to keep you energised• Relocation support (if applicable)

Recognition:• Senior performance and remuneration review• Recognition Scheme to celebrate the excellence and

contribution of staff• Staff awards to recognise peers and colleagues and their

great work

Health and wellbeing:• Employee Assistant Programme including counselling for your

peace of mind • Discounted private healthcare and cash plans to keep you and

your family happy and healthy

Learning and development:• Learning and development centre that offers workshops,

coaching and more• Warwick Learning Account that gives you vouchers towards

degrees, masterclasses and short courses Fitness and lifestyle:• Warwick Sport offers discounted gym membership in

incredible facilities• Flexible working to help your work/life balance

Family:• Maternity, paternity and adoption leave for that vital family time• The University Nursery and Children’s Services in a convenient

on-campus location offering nursery facilities and holiday schemes

As well as those listed above, there’s many more benefits ofworking at Warwick which you can find out more about online: warwick.ac.uk/benefits

warwick.ac.uk

We’re being supported by executive search agency Mallory Partners.

Applications should include a full CV and covering letter.

We’re proud of our diverse community and are committed to ensuring equality of opportunity for all, fostered in an environment of mutual respect and dignity. We strongly encourage individuals from all backgrounds to apply for this role.

For further particulars and to apply, please email warwickit@mallorypartners.com with your CV and covering letter. Alternatively, give John Edwards a call on0121 781 7369.

The closing date for applications is 20 March, with interviews 3 April.

We know that attracting the highest quality staff is fundamental to achieving our aims. We’re committed to ensuring that recruitment and selection practice is professional, fair and effective.

Find out more at www.warwick.ac.uk/equalops

HOW TO APPLY