eng. ignazio alberghina responsible of the one stop shop district of caltagirone - sicily

Eng. Ignazio Alberghina Responsible Eng. Ignazio Alberghina Responsible of the One Stop Shop District of of the One Stop Shop District of

Caltagirone - SicilyCaltagirone - Sicily

Forum Sofia, 24th January 2006 2

Proposal of a new Proposal of a new organizational modelorganizational model

The One Stop Shop for The One Stop Shop for Productive ActititiesProductive Actitities

Forum Sofia, 24th January 2006 3

DEFINITION OF A NEW ORGANIZATIONAL DEFINITION OF A NEW ORGANIZATIONAL MODEL MODEL

The main obstacles for the start-up of new The main obstacles for the start-up of new

enterprises are the complexities of enterprises are the complexities of

bureaucratical accomplishments, required for bureaucratical accomplishments, required for

the achievement of the necessary authorizationsthe achievement of the necessary authorizations

4Forum Sofia, 24th January 2006

DEFINITION OF A NEW ORGANIZATIONAL DEFINITION OF A NEW ORGANIZATIONAL MODEL MODEL

Excessive and useless administrative barriers Excessive and useless administrative barriers

for the start-up could represent an obstacle of for the start-up could represent an obstacle of

the development and hinder the achievement the development and hinder the achievement

of the full economical efficiency and the of the full economical efficiency and the

optimal development of entrepreneurshipoptimal development of entrepreneurship..


GENERAL PRINCIPLES GENERAL PRINCIPLES

There are two other factor that make even more There are two other factor that make even more

complex the situation, one is general, the other complex the situation, one is general, the other

is specific of the public administrations. is specific of the public administrations.

The former is the inevitable coexistence of old The former is the inevitable coexistence of old

and new, therefore in the administrative system and new, therefore in the administrative system

old and new models overlap about organization, old and new models overlap about organization,

procedures, controls, human resources etcprocedures, controls, human resources etc


GENERAL PRINCIPLESGENERAL PRINCIPLES

The second factor in the evaluation of administrative change

is represented by the fact that the change can concern both

the regulations on administration and the administration as

a subject that concretely works, acts, etc. Basically, when we

speak about changes in administration, it is necessary to

distinguish between:

administration in law (how it should be)

administration in the offices (how it really is).

This two administrations are complementary, not antithetical


GENERAL PRINCIPLESGENERAL PRINCIPLES

The real change should concern the fundamental principles on which public administration is based. Besides the traditional principles new principles must be applied, sometimes to replace them. the principle of simplinessthe principle of transparency the principle of participation the principle of autonomy (with the connected responsibility) the principle of distinction between politics and administration the principle of subsidiarity (vertical and horizontal).


THE RELATIONSHIP BETWEEN THE RELATIONSHIP BETWEEN ENTERPRISES AND PUBLIC ENTERPRISES AND PUBLIC

ADMINISTRATIONADMINISTRATION

At present the relationship between enterprises

and public administration are charachterized

by the centrality of enterprise, that is

compelled to establish plenty of contacts with

the numerous bodies in charge of licenzing


Nationale Fire Safety service

Electricity Supply Utility

Water Supply Utility

Environmental Protection Authorities

Hygiene Inspectorate

State Technical Supervision

APPROVAL OF DESIGN CONSTRUCTION PERMIT PERMIT FOR USE

OUTLET REGISTRATION

Additional Permit


The Organization of One Stop ShopThe Organization of One Stop Shop

It is necessary to create a structure (the One Stop Shop) to be placed at the centre of the process and to represent the single desk for enterprises and to be in charge for all the other bodies and institutions. Municipalities will perform administrative functions making sure that the whole process will be performed by a single structure Chambers of Commerce will have the function of spreading information and forms, in

cooperation with Municipalities.

11

One-Stop ShopOne-Stop Shop

One-Stop ShopENTERPRISE

Chamber of Commerce.

Municipality


INFORMATION AND COMMUNICATIONINFORMATION AND COMMUNICATION

It will be useful to prepare aIt will be useful to prepare a

REGISTER OF PROCEDURESREGISTER OF PROCEDURES

that must be approved by all the involved bodies. that must be approved by all the involved bodies.

This tool will be enjoyable and accessible for every This tool will be enjoyable and accessible for every

entepreneurs both on paper and in digital format entepreneurs both on paper and in digital format

(CD-Rom and/or Internet). Inside this register will (CD-Rom and/or Internet). Inside this register will

be classified the necessary licenses and permits, be classified the necessary licenses and permits,

for each category of productive activities, the for each category of productive activities, the

involved bodies, the documentation to be handed involved bodies, the documentation to be handed

over, the deadlines and the necessary formsover, the deadlines and the necessary forms


THE MUNICIPALITIESTHE MUNICIPALITIES

The Municipalities will introduce inside their The Municipalities will introduce inside their

staff a new independent structure, to work on staff a new independent structure, to work on

the permanent staff and to coordinate all the the permanent staff and to coordinate all the

sub-procedures concerning the administrative sub-procedures concerning the administrative

functions for productive settlements. functions for productive settlements.

Municipalities will provide a structure called Municipalities will provide a structure called

"One Stop Shop"."One Stop Shop".

14

Nationale Fire Safety serviceElectricity Supply Utility


Enviromental Protection Authorities



APPROVAL OF DESIGN

CONSTRUCTION PERMIT

PERMIT FOR USE

OUTLET REGISTRATION

Additional Permit

One-Stop Shop

One Instance One Instance to present to present instead of instead of

different different instancesinstances

One Permit to One Permit to obtain instead obtain instead of several of several permitspermits

EnterpriceEnterprice


THE FUNCTIONS OF ONE STOP SHOPTHE FUNCTIONS OF ONE STOP SHOP

During the process the one stop shop will During the process the one stop shop will

acquire all the papers, authorizations and acquire all the papers, authorizations and

permits that are necessary for the following permits that are necessary for the following

administrative activities:administrative activities:

1.1.Firm registration of the merchantFirm registration of the merchant

2.2.Construction permitConstruction permit

3.3.Permit to use the outletPermit to use the outlet

4.4.Outlet registrationOutlet registration


THE FUNCTIONS OF ONE STOP SHOPTHE FUNCTIONS OF ONE STOP SHOP

The One Stop Shop, will organise an informatic The One Stop Shop, will organise an informatic archive containing the necessary information and archive containing the necessary information and will allow anybody interested to access even on-will allow anybody interested to access even on-line to:line to:

information about the required documentation for information about the required documentation for the procedures foreseen by the current the procedures foreseen by the current regulations;regulations;

the lists of the presented requests of the lists of the presented requests of authorization, with their progress in the authorization, with their progress in the procedure;procedure;

any useful information including those any useful information including those concerning the promotion activities.concerning the promotion activities.


The Responsible of the One The Responsible of the One Stop ShopStop Shop

RoleRoleCompetencies Competencies

FunctionsFunctions


ROLE OF THE RESPONSIBLE OF THE ONE ROLE OF THE RESPONSIBLE OF THE ONE STOP SHOPSTOP SHOP

to evaluates the conditions of admissibility, to evaluates the conditions of admissibility, the legitimacy requirements and the relevant the legitimacy requirements and the relevant conditions for the issue of the authorization;conditions for the issue of the authorization;

to test the conditions and arrange the to test the conditions and arrange the archievements of the necessary acts and to archievements of the necessary acts and to adopt any measures in order to carry out the adopt any measures in order to carry out the appropriate and prompt evaluation. appropriate and prompt evaluation. Particularly, it can apply for the issue of Particularly, it can apply for the issue of attestations and the amendment of wrong or attestations and the amendment of wrong or incomplete attestations and he can call for incomplete attestations and he can call for technical tests and inspections and order the technical tests and inspections and order the exhibition of documents; exhibition of documents;

to take care of the communications, to take care of the communications, publications and notices as foreseen by law publications and notices as foreseen by law and regulations; and regulations;

to adopt the final authorization, or to to adopt the final authorization, or to forward the documentations to the body in forward the documentations to the body in charge.charge.


TASKS OF THE RESPONSIBLE OF ONES STOP TASKS OF THE RESPONSIBLE OF ONES STOP SHOPSHOP

To adopt directly the evaluation measures and To adopt directly the evaluation measures and

technical advice technical advice

To ask to administrations the evaluation acts and To ask to administrations the evaluation acts and

technical advice;technical advice;

To sign the final authorization for the activityTo sign the final authorization for the activity


THE STEPS OF THE PROCESSTHE STEPS OF THE PROCESS

The process must be unified The process must be unified

Start with a single application, that must Start with a single application, that must

contain all the necessary information, contain all the necessary information,

including the technical reports in a including the technical reports in a

sufficient number of copiessufficient number of copies

The application, must be immediately The application, must be immediately

recorded and inserted in the informatic recorded and inserted in the informatic

archive.archive.


The steps of the processThe steps of the process

Single Procedure and single Single Procedure and single applicationapplication

One Structure in chargeOne Structure in charge One Regulation for the One Regulation for the

Authorization Authorization Certainty in time-tablesCertainty in time-tables


THE APPROVAL COMMITTEE THE APPROVAL COMMITTEE

If it is necessary to carry out more exams of

the different public interests involved in an

administrative procedure, the

administration in charge calls together a

Approval Committee


Approval CommitteeApproval Committee

Nationale Fire Safety ServiceElectricity Supply Utility


Enviromental Protection Authorities



MUNICIPALITY

All specialized control bodies All specialized control bodies togheter to get One Resolutiontogheter to get One Resolution


ONE STOP SHOP AND THE OTHER ONE STOP SHOP AND THE OTHER ADMINISTRATIONS AND PUBLIC BODIESADMINISTRATIONS AND PUBLIC BODIES

Power to accelerate the evaluation measures of Power to accelerate the evaluation measures of

other bodies, and that have to be unified in the other bodies, and that have to be unified in the

single measure;single measure;

Power to warn and to bring a default action Power to warn and to bring a default action

against for non-fulfilment or delay in the against for non-fulfilment or delay in the

fulfilment;fulfilment;

Power to call together the Approval Committee, Power to call together the Approval Committee,

even apart from the request of the enterprise;even apart from the request of the enterprise;

When deadline elapses, the responible calls When deadline elapses, the responible calls

together the Approval Committee; together the Approval Committee;

eng. ignazio alberghina responsible of the one stop shop district of caltagirone - sicily

Documents

new enterprises

sicilyforum sofia

antitheticalforum sofia

new models

charge of licenzingforum

principle of autonomy

principle of distinction

principle of participation