epordo bt-e4 hardware manual 201410

21
E-Focus Industrial Co.,Ltd Tel+86 755 83418779 Fax+86 755 88257909 webwww.epordo.com Room 505, ChuangYe Industrial Park, LongHua, BaoAn District, Shenzhen, China. Tel: 8675583418779 Fax: 8675588257909 FINGERPRINT ACCESS CONTROL DEVICE HARDWARE MANUAL (EPORDO BT E4) 20141010 (VERSION.1.2)

Upload: lukeesko

Post on 13-Dec-2015

106 views

Category:

Documents


13 download

DESCRIPTION

FINGERPRINT ACCESS CONTROL DEVICEHARDWARE MANUAL (EPORDO BT­E4)

TRANSCRIPT

Page 1: EPORDO BT-E4 Hardware Manual 201410

E-Focus Industrial Co.,LtdTel: +86 755 83418779 Fax:+86 755 88257909 web:www.epordo.com

Room 505, ChuangYe Industrial Park, LongHua, BaoAn District, Shenzhen, China.

Tel: 86‐755‐83418779 Fax: 86‐755‐88257909

FINGERPRINT ACCESS CONTROL DEVICE

HARDWARE MANUAL (EPORDO BT­E4)

2014­10­10 (VERSION.1.2)

Page 2: EPORDO BT-E4 Hardware Manual 201410

E-Focus Industrial Co.,LtdTel: +86 755 83418779 Fax:+86 755 88257909 web:www.epordo.com

Room 505, ChuangYe Industrial Park, LongHua, BaoAn District, Shenzhen, China.

Tel: 86‐755‐83418779 Fax: 86‐755‐88257909

Catalogue:

一 Product Features二 product parameters三 Product Items of attention四 Verification mode五 Product Operation Introductions( keyboard,

menu,,,)六 Product working status七 FAQ(Frequently asked questions)

一 Product Features

Support Multi‐languages for different countriesSupport level to level administrations based on fingerprint and code/password; userscan set different authority respectively

二 Technical Parameters

Page 3: EPORDO BT-E4 Hardware Manual 201410

E-Focus Industrial Co.,LtdTel: +86 755 83418779 Fax:+86 755 88257909 web:www.epordo.com

Room 505, ChuangYe Industrial Park, LongHua, BaoAn District, Shenzhen, China.

Tel: 86‐755‐83418779 Fax: 86‐755‐88257909

Page 4: EPORDO BT-E4 Hardware Manual 201410

E-Focus Industrial Co.,LtdTel: +86 755 83418779 Fax:+86 755 88257909 web:www.epordo.com

Room 505, ChuangYe Industrial Park, LongHua, BaoAn District, Shenzhen, China.

Tel: 86‐755‐83418779 Fax: 86‐755‐88257909

Page 5: EPORDO BT-E4 Hardware Manual 201410

E-Focus Industrial Co.,LtdTel: +86 755 83418779 Fax:+86 755 88257909 web:www.epordo.com

Room 505, ChuangYe Industrial Park, LongHua, BaoAn District, Shenzhen, China.

Tel: 86‐755‐83418779 Fax: 86‐755‐88257909

三 Product Items of Attentions

Please don’t install it in large temperature difference environment.

Please install in the roomwhere the temperature is appropriate.

Please don’t install it in dirty and moist places.

Otherwise using results and life of the equipment will be greatly affected.

Please don’t let the non­professional staff open the equipment or change the

circuit equipment.

Otherwise it will cause significant equipment failure even a fire or electrical short.

Please don’t use sharp objects or weights crushing to blow equipment.

Otherwise it may lead to equipment, fingerprint identification and exterior damaged,which will impact the use and appearance.

Please keep equipment away from dust, water and fire.

There may be some short circuit or fire caused by electrical equipment.

Page 6: EPORDO BT-E4 Hardware Manual 201410

E-Focus Industrial Co.,LtdTel: +86 755 83418779 Fax:+86 755 88257909 web:www.epordo.com

Room 505, ChuangYe Industrial Park, LongHua, BaoAn District, Shenzhen, China.

Tel: 86‐755‐83418779 Fax: 86‐755‐88257909

Please keep equipment away frommagnets and magnetic materials, or the strong

local magnetization.

It will avoid failure of displaying and storage components of equipment.

Please keep equipment steady.

Otherwise it may lead to internal or mobile equipment damage.

Please do not repair privately if equipment fails.

If you are in need of repairing equipment, please contact the equipment providers.

If in exceptional circumstances, we should put device out of door.

Special equipment for outdoor use, or distribute a protective shield that can effectivelyprevent it from malfunction.

Please don’t install the terminal in a private plane.

Otherwise the T&A process will fail and abnormal operating conditions will occur.

Page 7: EPORDO BT-E4 Hardware Manual 201410

E-Focus Industrial Co.,LtdTel: +86 755 83418779 Fax:+86 755 88257909 web:www.epordo.com

Room 505, ChuangYe Industrial Park, LongHua, BaoAn District, Shenzhen, China.

Tel: 86‐755‐83418779 Fax: 86‐755‐88257909

It is better to manage device by two or more admin.

It is useful to facilitate the coordination of the work of various departments and thetransition of related technical parameters.Equipment administrators need to study the methods of operation seriously.

And then the equipment can be operated in normal procedure, and kept in goodconditions.

Please make a copy of backup data after equipment being used for a period of

time.

It can avoid documents being lost when abnormal equipment happens.Please use the power adapter of manufacturer.

OEM power adapter is stabilizing and filtering, equipment can be supplied with powereffectively with it.

4 :Verification mode

(1)Password test* Press button 0‐9 .come out “Pass Verify “form .Entry registered ID and PasswordA When the ID and Password match the information registered that come out “Indentified”.display “ID”. “Name”. “Currenttime” (Software automatically calculates ). While voiceprompts correctly.B When the ID and password unregistered or not match the registered information .display“Press again” While voice prompts press again

As show in the right picture

Pass Verify

ID 6

PWDIn ****

No-ESC Pwd-OK

Indetified

ID 6

Name CC

11:20:06

a

b Indetified

ID 6

PWDIn

Enter it again!

Page 8: EPORDO BT-E4 Hardware Manual 201410

E-Focus Industrial Co.,LtdTel: +86 755 83418779 Fax:+86 755 88257909 web:www.epordo.com

Room 505, ChuangYe Industrial Park, LongHua, BaoAn District, Shenzhen, China.

Tel: 86‐755‐83418779 Fax: 86‐755‐88257909

(2)Fingerprint test* Put the middle of the finger have entry to the entry zone to press your fingerprint .A: When the fingerprint match the registered , come out the right form ,while voice prompts“Thank you”B: When the fingerprint not match the registered information or do wrong way .come out“wrong fingerprint” form . While voice prompt “Press again”

As show in the right picture

A B

五 Product Operation Instructions(keyboard,menu,,.)

(一) Keyboard

1 Keyboard CongfigurationAS shown in the right picture

2 Keyboard FunctionKeyboard function description is as follows:

ESC Exit when operates the menu

MENU Enter the menu operating state

OK Confirm the current

Move up the cursor when operates the menu

Move down the cursor when operates the menu

Fp Verify

Put away finger

Identified

ID 6

Name CC

11:20:06

Fp Verify

Place it again

Page 9: EPORDO BT-E4 Hardware Manual 201410

E-Focus Industrial Co.,LtdTel: +86 755 83418779 Fax:+86 755 88257909 web:www.epordo.com

Room 505, ChuangYe Industrial Park, LongHua, BaoAn District, Shenzhen, China.

Tel: 86‐755‐83418779 Fax: 86‐755‐88257909

0­9 Input numerical value when operates and selects the menu

Button of start and close

(二) Menu

Time Attendance has a Humane Menu operation. As 6 operation keys ,numeric keys to

select menu .keyboard input .and kinds of set and inquiry in Flexible .Also tell with

display ,beep and voice prompt for your operate

2.1 Distinguish menu

*Menu have operate menu .setting menu and Status menu

* The operate menu is for User Management

* The setting menu is to set some setting information for the time attendance

* The status menu is to inquire some system information about the time attendance

2.2 (form of the menu )

Press Menu to the A menu .have 6 to choose as the picture .have 2 ways to choose :1: Press the button “up” and “down” to choose the item2: Press the corresponding number to choose, For example: press “menu”.”2” you can getitem “Set com”

As show in the right picture

2.3 Register menu

*“Register” include “New Reg.” “Delete” “All EnrollData” “upload Reg.Data” In the A menuchoose “register user” and press OK to B menu* Choose “New Reg.” press OK to the C menu that New User Registration .registration asbelow:

MENU

1 2 3

Register Set com Set time

4 5 6

Advanced Set bell ViewInfo

ESC-ESC Con-Ok

Page 10: EPORDO BT-E4 Hardware Manual 201410

E-Focus Industrial Co.,LtdTel: +86 755 83418779 Fax:+86 755 88257909 web:www.epordo.com

Room 505, ChuangYe Industrial Park, LongHua, BaoAn District, Shenzhen, China.

Tel: 86‐755‐83418779 Fax: 86‐755‐88257909

As show in the right picture

1.IDYou can press 0 to 9 or press the button up and down to choose from“1‐999999999” to put in ID number

2.NameEnter the letter on the number key to put in your name .and press “OK” Systemwill store on the memory [ one ID one name ]

3.Finger

select“3 finger” and then press”ok” to enter into fingerprint registration steps;press same fingerprint for 3 times on the fingerprint sensor to save and recordinside devices’storage chip as your “feature code or template”the devicewill compare your fingerprint and and the recorded template whether same ornotto confirm your Identity the user;【 we suggest that the users register 2fingerprint data ,in case one of your registered injuried accidentally ; actually,one user ID can register 10 fingerprint data at the most】

4.PwdSelecet “4.Pwd”, then Press “OK” to set password .entry password with

Numeric keys twice to confirm [one ID one password ]

5.CardBecause of the Card is Non‐standard features ,Displayer will not showtheregistered all depended on the type

6.Admin

Selecet “5.Admin” then press“OK”to enter into Admin setup,total thress kindof Admin:Sup.User ,User ,Admin,different Admin u set, different contents u canadmin and set;【after the user setup all data and choose one kind of Admin,

please enter into menu to manage and setup again, at the mean time, you

need to press fingerprint or code to identity user firstly, then u will be

allowed to enter into menu,to set or manage,,】

7.Delete

Delete the registered information (ID,Name,Finger,Pwd)with “OK” and entrynew information

Register

1. New Reg.

2. Delete

3. All EnrollData

4. Upload Reg. Data

No-ESC Yes-Ok

Register

1.ID

2.Name

3.Finger Unset

4.Pwd Unset

5.Card Unset

6.Admin

7.Delete

User

Page 11: EPORDO BT-E4 Hardware Manual 201410

E-Focus Industrial Co.,LtdTel: +86 755 83418779 Fax:+86 755 88257909 web:www.epordo.com

Room 505, ChuangYe Industrial Park, LongHua, BaoAn District, Shenzhen, China.

Tel: 86‐755‐83418779 Fax: 86‐755‐88257909

Choose 2 “Delete”, press “OK”or “2”to the delete menuFirst: Choose “1”and press “OK” load in the registered “ID”Second: Choose “2”and press “OK” load in the registered “Mane”Third: Choose “3”and press “OK” to delete the “ID” and “Name” have been load

in

As show in the right picture* Choose 3 “All EnrollData”and press “OK” or “3”down load all the registered. acquiesce in“load down all” is empty .when “All EnrollData” press “OK” . Will come out “File Error”

As show in the right picture

Choose 4 “Upload Reg. Data”. Press “OK” or “4”up load all the registered with USB orTCP/RS485.Acquiesce “upload all “as empty .When “All EnrollData” come out “File Error”

As show in the right picture

Register

1.New Reg.

2.Delete

3.All EnrollData

4.Upload Reg. Data

No-ESC Yes-Ok

Delete

1.ID

2.Name

3.Delete

No-ESC Yes-Ok

Register

1. New Reg.

2. Delete

3. All EnrollData

4. Upload Reg. Data

No-ESC Yes-Ok

All EnrollData File Error!

Register

1. New Reg.

2. Delete

3. All EnrollData

4. Upload Reg. Data

No-ESC Yes-Ok

File Error!Upload Reg. Data

Page 12: EPORDO BT-E4 Hardware Manual 201410

E-Focus Industrial Co.,LtdTel: +86 755 83418779 Fax:+86 755 88257909 web:www.epordo.com

Room 505, ChuangYe Industrial Park, LongHua, BaoAn District, Shenzhen, China.

Tel: 86‐755‐83418779 Fax: 86‐755‐88257909

2.4 Data Download Menu

1.U‐down Can down load new record manager record and up load all registered2.Ethernet Use to set Ethernet the parameters for the time attendance ,entry as

users’network environment3.Rs485 Default setting “YES”,press up and down choose ”yes” or “no” to open or

close this function4.Budrate Default setting “38400”,press up and down key to choose one of “57600”,

“115200”,“9600”,“19200”as new Baud rate

Choose 1 “ U‐down” press “OK” or “2”to the C menu to down load with U disk as below

As show in the right picture

1.DownloadGLog

Press “OK”to load down new record .Default setting “download record”asempty ,then “Notransaction”come out

2.DownloadAllGLog

Press “ok” to load down all record ,default setting “download all record”asempty . “No transaction”come out

3.DownloadSLog

Press “ok” to load down newmanagement record ,default setting “newmanagement record download” as empty “File Error!”come out

4.DownloadAllSLog

Press “ok” to load down all management record ,default setting “allmanagement record download” as empty, “File Error!”come out

5.All EnrollData Press “ok” to load all register,default setting “all register download”“FileError!”come out

6.UploadReg.Data

Press “ok” up load all register, default setting “up load all register” as empty“File Error!”come out

Data Download

1. U-down

2. Ethernet

3. RS485 Dwnld

4. Baudrate

No-ESC Yes-Ok

38400

U-down

1.Download GLog

2.Download AllGLog

3.Download SLog

4.Download AllSLog

5.All EnrollData

6.Upload Reg.Data

No-ESC Yes-OK

Download Glog

No transaction!

Download AllGLog

File Error!

Download AllSLog

Upload Reg.Data

YesDownload SLog

All EnrollData

Page 13: EPORDO BT-E4 Hardware Manual 201410

E-Focus Industrial Co.,LtdTel: +86 755 83418779 Fax:+86 755 88257909 web:www.epordo.com

Room 505, ChuangYe Industrial Park, LongHua, BaoAn District, Shenzhen, China.

Tel: 86‐755‐83418779 Fax: 86‐755‐88257909

2 “Ethemet” press “OK” or “2”to the C menu use Ethernet load down . content as below :

1.IP Address Default setting “192.168.000.224”,Setting IP site with “ok” or “1” as user’snet work environment

2.Subnet mask Default setting“255.255.255.000”, To set subnet mask with “ok” or “2”asuser’s network environment

3.Defaultgateway

Default setting“192.168.000.001”,based on the actual networkenvironment, the used can press “OK” or “3” to Set default gateway

4.Port No Default “5035”,based on the specific condition, user can input port no.freely through digital keys or press up‐down buttons to select therequired port no.,【the port no. user set must be same as the Admin PC’scommunication port; or unable to communicate】

5.DHCP Default setting“NO”, Can use up and down key choose “yes” or “no” toaccept or close this agreement as user’s case

6.Servet Set Server setting include”DNS” user set it by dgital keys or up‐downbuttons to select “YES”or “NO)“server name"www.fkweb.com,comes withsoftware, can’t be changed! ), ”Server IP address” (default :192.168.000.001 the user can setup IP based on specific conditions)“Server Port no.” (default is “80” the user can input port no. through digitalkeys or choose port no. by up‐down buttons”),“Response”( default is “30”,the user can input numbersthrough digital keys or choose port no. by up‐down buttons”)

7.Server Req Default : NO (data transfer closed; the user can transfer data byselecting :yes or no through up‐down buttons according to specificconditions

8.Device Name FKATTEND 0000000001 【it comes with software, can’t be changed】

As show in the right picture

Data Download

1. U-down

2. Ethernet

3. RS485 Dwnld

4. Baudrate

No-ESC Yes-Ok

Yes

Ethernet

1.1. tIP Adress

2.Subnet mask

3.Default gateway

4.Port No

5.DHCP

6.Server Set

7.Server Req

Device Name

No-ESC Yes-OK

80

38400

5035

NO

NO

Server Set

1.DNS

2.Server Name

3.Server IP

4.SerPortNo

5.Response Time

No-ESC Yes-OK

NO

30

Page 14: EPORDO BT-E4 Hardware Manual 201410

E-Focus Industrial Co.,LtdTel: +86 755 83418779 Fax:+86 755 88257909 web:www.epordo.com

Room 505, ChuangYe Industrial Park, LongHua, BaoAn District, Shenzhen, China.

Tel: 86‐755‐83418779 Fax: 86‐755‐88257909

2.5(Set time)

As show in the right picture

2.6(Advanced)

Press ”OK“ or digital key”4“ to enter into Advanced,sub­menu shows below;

1.GeneralSetting

1.Machine ID:The only ID for the machine recognition when the machine networked,setting range“1‐255”[Can not work correctly when another machine with the samenumber in network, and will cause confusion when the PC management recordingthe attendance data, so please pay special attention to this setting]2.Language: Support kinds of languages settings; Simple Chinese, Traditional

Chinese, Spanish, Korean, Japanese, Arabic, etc., display shows the differentlanguage if select different, the default setting is “Simple Chinese”

1.Custom Default time shows current time,set the current time manually(itssequence:day‐month‐year then hour:minutes:secondsDate is calculated by software,no need setup manually)to setup

time through digital keys or up‐down button2.NTP IPaddress

Default setting “211.004.224.084”,User can press numeric key toentry NTP IP address as network environment

3.Time Zone As user ‘s time distribution,Press the up and down to choose“+8:00” or“ ‐8:00”

Current Time

1.Custom

2.NTP IP address

3.Time Zone

NO-ESC YES-OK

+08:00

Current Time

TUENO-ESC YES-OK

15 04 2014

18 46 50

Page 15: EPORDO BT-E4 Hardware Manual 201410

E-Focus Industrial Co.,LtdTel: +86 755 83418779 Fax:+86 755 88257909 web:www.epordo.com

Room 505, ChuangYe Industrial Park, LongHua, BaoAn District, Shenzhen, China.

Tel: 86‐755‐83418779 Fax: 86‐755‐88257909

ateFormat: Three format: “YMD”,“DMY”,“MDY”; default setting “YMD”4.VoiceOut:Select“YES”or “NO” to turn on or off the voice out

5.Volume:Volume range 1‐8, default setting “8”6.Auto Off:maximum of setting range is “255m”, default setting is “NO” to turn off theauto off function.7.Screen Saver:screen saver images appear interval, setting range“0‐255m”, defaultsetting“10m”,8.1:N Identify:higher the number set, more accurate contrast recognition in use,setting range “1‐4”, default setting “3”9.Verify: “C”, “F+C”,“F+P”, “F/P/C”

2.AdcenceSetting

1. Delete All Rec:“OK” to confirm delete, “ESC” to exit2.All Delete Data:“OK” to confirm delete, “ESC” to exit3.Default Setting : press “OK” system can restore to the default settingsautomatically,press “ESC” botton to exit4. Update Firmware: “OK” to confirm update, “ESC” to exit, update firmware shows“File Error!” when Internet disconnect

3.Logs 1.ARec Wrn: set the prompt when administrative record reachs the number of

former attendance storage limit, all operations logged as administrator will be

recorded as administrative record. Default setting “NO” the function is turning off,

setting range “0‐255”

2.Urec Wrn: set the prompt when attendance record reachs the number of former

attendance storage limit. When prompt, please collect the administrative record by

software as soon, and delete the data in the attendance, to ensure the new data can

be stored. Default setting “NO” the function is turning off, setting range “0‐999”

3.ReVerify: set the interval between two fingerprint confirmation in minutes, after

setting, attendance data in the interval will not be recorded, meanwhile prompt

checked。Default setting “NO” the function is turning off, setting range “0‐255”4. View User Rec: enter the number, range“1‐999999998”, default setting “1”, timedefaults to the current time.

Page 16: EPORDO BT-E4 Hardware Manual 201410

E-Focus Industrial Co.,LtdTel: +86 755 83418779 Fax:+86 755 88257909 web:www.epordo.com

Room 505, ChuangYe Industrial Park, LongHua, BaoAn District, Shenzhen, China.

Tel: 86‐755‐83418779 Fax: 86‐755‐88257909

As show in the right picture

Working

No-ESC Yes-OK

Advance Setting

1. General Setting

2. Advance Setting

3.Logs

4.LockCtrl

No-ESC Yes-OK

General Setting

1.Machine ID 1

2.Language

3.DateFormat

4.VoiceOut

5.Volume 8

6.Auto Off

7.Screen Saver

8.1:N Identify

9.Verify

No-ESC Yes-OK

Advance Setting

1.Delete All Rec

2.All Delete Data

3.Default Setting

4.Update Firmware

No-ESC Yes-OK

English

YMD

NO

NO

10

1

F/P/C

Logs

1.ARec Wrn

2.URec Wrn

3.ReVerify

4.View User Rec

No-ESC Yes-OK

NO

1000

NO

LockCtrl

1.Time Setting

2.Lock Regisyer

3.Time Group

4.Unlock Group

5.Unlock Time

6.Lock Type Set

7.Access Mode

No-ESC Yes-OK

NO

View User Rec

ID

No-ESC Yes-OK

1

2014-04-16

Sure to Delete?

No-ESC Yes-OK

Default Setting

No-ESC Yes-OK

File Error!

1 Time Setting

1-10 Perid NO.

No-ESC Yes-OK

Perid NO.

1.SUN 00:00-23:59

2.MON 00:00-23:59

3.TUE 00:00-23:59

4.WED 00:00-23:59

5.THU 00:00-23:59

6.FRI 00:00-23:59

7.SAT 00:00-23:59

No-ESC Yes-OK

2 Lock Register

1.ID 1

2.Group NO

3.Period No. NO

4.Period No. NO

5.Period No. NO

No-ESC Yes-OK

3 Time Group Set

1-5 GRP 01:00:00

No-ESC Yes-OK

4Unlock Group

1.Group 1

2-10 Group NO

6 Lock Type Set

3.Alarm Type NO

4.Alarm Delay 5

No-ESC Yes-OK

7 Access Mode

1.G.Mode NO

2.Users 1

No-ESC Yes-OK

Page 17: EPORDO BT-E4 Hardware Manual 201410

E-Focus Industrial Co.,LtdTel: +86 755 83418779 Fax:+86 755 88257909 web:www.epordo.com

Room 505, ChuangYe Industrial Park, LongHua, BaoAn District, Shenzhen, China.

Tel: 86‐755‐83418779 Fax: 86‐755‐88257909

2.7 (Set bell)

press“OK” or button “5” to enter into submenu below Set bell ,

1.Count Default setting: “NO”to close ring function,setting range “0‐255”

2‐9.Time Pattern:“minute : second”,default setting“00:00”

As show in the right picture

2.8 ViewInfo

press“OK “ or “6” enter into Viewinfo,you will see the following information:

1.Reg.Data

1.User Reg 2.Manger Reg 3.Finger 4.Password 5.User Rec 6.AdminRec【the available capacity setup by System】

2. FreeSpace

1.Finger 2.Password 3.User Rec 4.Admin Rec【 to remind user todownload or fresh capacity through checking the remaining capacity 】

3. Product 1.Manufacturer 2.Device Name 3.Release Time 4.Serial Number

Bell

1.Count NO

2-9.Time

No-ESC Yes-OK

00:00

Page 18: EPORDO BT-E4 Hardware Manual 201410

E-Focus Industrial Co.,LtdTel: +86 755 83418779 Fax:+86 755 88257909 web:www.epordo.com

Room 505, ChuangYe Industrial Park, LongHua, BaoAn District, Shenzhen, China.

Tel: 86‐755‐83418779 Fax: 86‐755‐88257909

5.Firmware Version6.Software Version 【different No different information 】

As show in the right picture

六 Working condition of Time Attendance

There are 3 kinds of time attendance working conditions: attendance condition;

Admin operation condition and Register Operation condition

1 attendance condition: it is time attendance device usage condition, after

user press fingerprint or code, the device will compare it with the previous recoded

data of this employee to identity the user! It will confirm whether it is register

fingerprint or code or it is new; then to make attendance time records inside device! If

it is registered, there will be “user ID, name and current time/date,,”shown on display of

device

2 Admin operation condition , new registration, registered data revised,

registered data cancelled, function setting operation and system info search all is

available!

Reg.Data

1.User Reg 0

2.Manger Reg 0

3.Finger 0

4.Password 0

5.User Rec 0

6.Admin Rec 42

No-ESC Yes-OK

Free Space

1.Finger 1000

2.Password 1000

3.User Rec 1000

4.Admin Rec 958

Information

1.Reg.Data

2.Free Space

3.Product

No-ESC Yes-OK

Product

1.Manufacturer

2.Device Name

3.Release Time

4.Serial Number

5.Firmware Version

6.Software Version

No-ESC Yes-OK

Manudacturer

EPORDO

No-ESC Yes-OK

Device Name

FA003V

No-ESC Yes-OK

Release Time

2014-04-08

No-ESC Yes-OK

Firmware Version

EPORDO_E1

No-ESC Yes-OK

Serial Number

ZQYN9B922QEXHK

No-ESC Yes-OK

Software Version

EPORDO_Ver1.00

No-ESC Yes-OK

Page 19: EPORDO BT-E4 Hardware Manual 201410

E-Focus Industrial Co.,LtdTel: +86 755 83418779 Fax:+86 755 88257909 web:www.epordo.com

Room 505, ChuangYe Industrial Park, LongHua, BaoAn District, Shenzhen, China.

Tel: 86‐755‐83418779 Fax: 86‐755‐88257909

3 Register Operation condition, it is available to upload or download data

infomation

a.Only Admin is allowed to manage operation。

b. Every operator can enter into operation setting steps, if there is no Admin

registered inside device, in this case, no need to be confirmed for Admin identity by the

system

七 Solutions for frequently asked question

1. Some users’ fingerprints usually cannot pass the verification to record the attendance.How to solve this problem?

Solution: the following situations may lead to the difficulties or inability for someemployees to use fingerprints to undergo attendance recording: The fingerprints on somefingers are flatten,a) Too much folding on the fingers and they change frequently,b) The encrustation of the fingers is serious,c) The users that cannot be verified by fingerprints can delete the fingerprint and

re‐register, or register for another finger. and no encrustation) try the best toincrease the area of the finger touching the collection head. Do a comparison testafter registration is done and it is recommended to register for a few back up fingers.

2. Our attendance recording device also provides a 1:1 comparison of fingerprint orpassword verification method. What may

be the reasons for inability of attendance recording device communication?Solutions: the reasons can be: a. The setting for the communication port is incorrect. The

communication port selected to connect is not the actual COM port.b. The bit frequency of the computer’s communication port is different from the bit

frequencyset for the attendance recording device.c. The attendance recording device is not connected to a power source or the computer.d. The attendance recording device is not on although connected.e. The connecting server number is incorrect.f. The data cables or the converters cannot communicate. 7. The COM port for the

computer is damaged.3. The screen cannot display all content when the attendance recording device is connectedwith power and turned on. Sometimes only display half and sometimes the screen is messy.What is the problem and how to fix it?Solutions: the reasons can be: a) The main circuit is damaged. b) The inner problem forthe screen. Please contact with the provider and return it to be fixed.

4. How to clear the managers of the attendance recording device?

Page 20: EPORDO BT-E4 Hardware Manual 201410

E-Focus Industrial Co.,LtdTel: +86 755 83418779 Fax:+86 755 88257909 web:www.epordo.com

Room 505, ChuangYe Industrial Park, LongHua, BaoAn District, Shenzhen, China.

Tel: 86‐755‐83418779 Fax: 86‐755‐88257909

Solution: You can use computer to communicate with the attendance recording deviceand after communicationis successfully done, you can enter the management page ofthe attendance recording device. Click on “clearing managers” button and then they canbe cleared. You can enter the menu mode of the attendance recording device after thelink is disconnected.

5. What is the reason for the “bi‐bi” sound when the attendance recording devicecommunication is linking?Solution: a). It will be because of the different bit frequency between the computer and

the attendance recording device, if using RS‐232 communication. b). It will bebecause of the reversing connection of the communication cable linking the converteror the 2 cables are stuck together.

6. After the attendance recording device is turned on, it keeps displaying “please repress(lift) your fingers”. What is the problem and how to solve it?

Solution: the reasons for this problem can be:a. After a long term of using it, the surface of the collecting head becomes dirty or

scratched. This will mislead the collecting head as the surface has a finger pressing onit and cannot verify. In such situation, you can use the non‐drying rubberized fabric toclean to the dirt on the surface of the collecting head.

b. The linking cable of the collecting head is loosec. The main circuit board is damaged.

If it is because of reason 2 and 3, you need to contact the product provider to claim forguarantee.

7. The server is being operated in management, and there is no problem for the process ofdownloading fingerprint and password data. But the system hints that the operationhas failed or a mistake has occurred when the attendance record is being loaded. Howto solve the problem?

Solution: This situation can be related to the data cable or the converter or the COM portof the computer. You can reduce the bit frequency of the attendance recordingdevice and the computer, for example changing to 19200 or 9600, then undergoloading.

Page 21: EPORDO BT-E4 Hardware Manual 201410

E-Focus Industrial Co.,LtdTel: +86 755 83418779 Fax:+86 755 88257909 web:www.epordo.com

Room 505, ChuangYe Industrial Park, LongHua, BaoAn District, Shenzhen, China.

Tel: 86‐755‐83418779 Fax: 86‐755‐88257909