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A presentation I delivered in Sharjah, UAE at the Albatha Learning Fair on January 21, 2012. Rahila NarejoTRANSCRIPT
¡ NarejoHR, § Established 2002
§ Service Offerings
¡ Rahila Narejo § Chief Executive & Lead HR Consultant, NarejoHR (Pvt.) Ltd. § Psychobiologist, Univ. California, Los Angeles § Psychometrician, British Psychological Society § Certified Balanced Scorecard Professional, Palladium Group
§ Columnist, Workplace Sanity
Learning | Consulting | Assessment
An individual’s success at work is 80% dependent on EQ, and only 20%
dependent on IQ
-Daniel Goleman Author, Journalist and Psychologist
Fact:
True or False?
¡ Pride ¡ Joy ¡ Enthusiasm ¡ Happiness ¡ Delight ¡ Jubilation ¡ Devotion ¡ Loyalty ¡ Hope
¡ Anxiety ¡ Hate ¡ Jealousy ¡ Conceit ¡ Sadness ¡ Worry ¡ Blame ¡ Insecure ¡ Anger
Fear Emotions Love Emotions
Source: TalentSmart
“EQ is the intelligent use of emotions:
you intentionally make your emotions work for you by using them to help guide your behavior and thinking in ways that enhance your results.”
-Emotional Intelligence at Work, Hendric Weisinger, Ph.D.
Awareness
Self
Others
Management
Self Awareness
Self Management
Social Awareness
Relationship Management
¡ An emotionally intelligent organization can be imagined where: § everyone communicates with understanding &
respect,
§ where people set group goals and help others work toward them,
§ and where enthusiasm and confidence in the organization are widespread.