ETC 2020 WORKSHOP OUTCOMES

w w w . E T C l u s t e r . o r g

ETC 2020 Workshop: Process

External Context

Review of April

Plenary Outcomes

Vision Statement Brainstorm

Thematic Areas Value

Proposition

Validation &

Alignment

w w w . E T C l u s t e r . o r g

ETC 2020 Workshop: Process

Vision

Strategy

Tactical Planning

• Aspirational vision of the future state we want to achieve

• Where we want the cluster to be

• Communicates cluster role and value-add and the impact

the cluster aims to have

• What we are going to do to achieve the vision

(medium term, e.g. next 3 years)

• Major courses of action, areas of focus, or

changes stimulated

• The how and when of strategy

implementation

• Identification of specific outputs,

activities and target timelines required

to realize the strategy

w w w . E T C l u s t e r . o r g

ETC 2020 Workshop: Process

w w w . E T C l u s t e r . o r g

ETC 2020: Proposed Vision

By 2020, the ETC in partnership with leading edge

technology companies and local telecomm providers will

create an environment for emergency response which

allows humanitarian responders, citizens and

governments to have a seamless, resilient and principled

[i.e., grounded in humanitarian principles] communications

experience in order to facilitate the delivery of

humanitarian aid. The ETC will be seen as innovative,

visionary and a leader in convening the humanitarian

technology community, and brokering full service

communication solutions between private industry,

governments, humanitarians, and communities.

w w w . E T C l u s t e r . o r g

ETC 2020: Value Proposition, Humanitarian Community

For all humanitarian actors needing to communicate internally, with each other,

and with beneficiaries, we take responsibility to ensure a dedicated and principled communications platform, by brokering or directly providing enhanced

connectivity and services through our membership and extended partnership

network.

w w w . E T C l u s t e r . o r g

ETC 2020: Value Proposition, Disaster Affected Populations

For disaster affected populations needing to communicate with each other, with humanitarians, or with

government or commercial services, we ensure/enable a dedicated and

principled communications solution, by brokering accredited connectivity and

services through our extended partnership network.

w w w . E T C l u s t e r . o r g

ETC 2020: Value Proposition, Disaster Affected Populations 2

For the direct humanitarian benefit of crisis affected populations, we facilitate

principled restoration or extension of commercial communications service

capabilities by brokering accredited and prioritized policy, regulatory, and

partnership attention to communication as aid.

w w w . E T C l u s t e r . o r g

ETC 2020: Value Proposition, Enhanced Connectivity

Leveraging the collective experience and assets of the membership and

partners, we enhance the connectivity needed for humanitarian responders to

provide digital humanitarian aid, by ensuring that the necessary technology

environment is in place (eg. energy, data services, cyber and info security,

speed, robust).

w w w . E T C l u s t e r . o r g

ETC 2020: Value Proposition, Governments

For Government entities active in emergencies needing to communicate internally, with humanitarian actors, or

with crisis affected populations, we ensure a service level of 24 hour

restoration of essential communications channels either by certified government

or commercial systems or by direct service provision through our

membership and partners.

w w w . E T C l u s t e r . o r g

ETC 2020: Value Proposition, Partnering

Through partnering with the ETC and its ecosystem, partners have the ability to

meet their objectives through constructive collaboration, which

effectively channels their efforts. This provides scale, scope, visibility and

efficiency that could not be achievable otherwise.

w w w . E T C l u s t e r . o r g

ETC 2020: Value Proposition, Response Readiness

We ensure that ETC responders are able to provide predictable, effective

international and local response within 24 hours, through training SOPs

stockpiles and funding, leveraging the agency capacities, preferences, and synergies available through the ETC

network.