NEW PMP®

EXAMINATION CONTENT OUTLINE-8

BY

DIPO TEPEDE, PMP, SSBB, MBA

PM tutorEmpowering Excellence

Learning Goals Domain 4 – Monitoring & Controlling The Project •  Explain the focus of this domain •  Describe the tasks in this domain

that the PMP Exam will test you on •  Name this domain’s specific

knowledge and skills •  Understand how ethics is part of

this domain and its tasks

Init Plan Exec M  &  C Close

PM  Processes 2 20 8 10 2

Content  Tasks 6 12 6 6 7

Ethics

Domain  Skills

General  Skills

Lesson Focus

Domain Overview

•  25% •  50 questions •  6 tasks •  12 domain-specific skills

Numbers

• Measure performance • Manage changes •  Identify & manage new

risks • Communicate!

Focus

Domain-specific K. & S.

•  Performance measurement and tracking techniques (for example, EV, CPM, PERT)

•  Project control limits (for example, thresholds, tolerance)

•  Project performance metrics (for example, efforts, costs, milestones)

•  Cost analysis techniques •  Variance and trend analysis techniques •  Project plan management techniques

Domain-specific K. & S. •  Change management techniques •  Integrated change control processes •  Risk identification and analysis techniques •  Risk response techniques (for example,

transference, mitigation, insurance, acceptance)

•  Problem solving techniques (including root cause analysis)

•  Report procedures

Monitoring & Controlling – Task 1

•  Measure project performance using appropriate tools and techniques, in order to identify and quantify any variances, perform approved corrective actions, and communicate with relevant stakeholders.

Interpretation Measure project performance using appropriate tools and techniques, in order to identify and quantify any variances, perform approved corrective actions, and communicate with relevant stakeholders.

Keep it on track

Check & Act

Communicate

Responsibility •  Measure

correctly

Honesty •  Communicate

impact

Respect •  Good resource

management

Fairness

Ethics

Monitoring & Controlling – Task 2

•  Manage changes to the project scope, schedule, and costs by updating the project plan and communicating approved changes to the team, in order to ensure that revised project goals are met.

Interpretation Manage changes to the project scope, schedule, and costs by updating the project plan and communicating approved changes to the team, in order to ensure that revised project goals are met.

Change happens!

Manage it

Keep it on track

Ethics

Responsibility •  Follow the

process

Respect •  Customer owns

it. Not you!

Honesty •  Communicate

impact

Fairness •  Treat all

changes equally

Monitoring & Controlling – Task 3

•  Ensure that project deliverables conform to the quality standards established in the quality management plan by using appropriate tools and techniques (e.g. testing, inspection, control charts), in order to satisfy customer requirements.

Interpretation Ensure that project deliverables conform to the quality standards established in the quality management plan by using appropriate tools and techniques (e.g. testing, inspection, control charts), in order to satisfy customer requirements.

Keep it on track

Know your tools!

Quality is …?

Ethics

Responsibility •  …best interest

of society…

Fairness •  …demonstrate

transparency…

Respect •  …respect

property rights…

Honesty •  … do not […]

deceive others…

Monitoring & Controlling – Task 4

•  Update the risk register and risk response plan by identifying any new risks, assessing old risks, and determining and implementing appropriate response strategies, in order to manage the impact of risks on the project.

Interpretation Update the risk register and risk response plan by identifying any new risks, assessing old risks, and determining and implementing appropriate response strategies, in order to manage the impact of risks on the project.

PMs manage risk

Manage them!

Keep it on track

Ethics

Responsibility •  Just to it! •  Fulfill

commitments

Fairness •  Just do it! •  Risk-based

decisions

Respect •  Just do it! •  Protect

resources

Honesty •  Just do it! •  Communicate

them

Monitoring & Controlling – Task 5

•  Assess corrective actions on the issue register and determine next steps for unresolved issues by using appropriate tools and techniques in order to minimize the impact on project schedule, cost, and resources.

Task 4

•  Update the risk register and risk response plan by identifying any new risks, assessing old risks, and determining and implementing appropriate response strategies, in order to manage the impact of risks on the project.

Task 5

•  Assess corrective actions on the issue register and determine next steps for unresolved issues by using appropriate tools and techniques in order to minimize the impact on project schedule, cost, and resources.

Risk

Response strategy

Issue

Corrective action

Executing – Task 5

•  Implement approved actions (e.g. workarounds) by following the risk management plan, in order to minimize the impact of the risks on the project.

Interpretation Assess corrective actions on the issue register and determine next steps for unresolved issues by using appropriate tools and techniques in order to minimize the impact on project schedule, cost, and resources.

Risks become issues

Keep track of them

Work on them

Ethics

Responsibility •  Issue too big?

Fairness

Respect •  Issue too big?

Honesty

Monitoring & Controlling – Task 6

•  Communicate project status to stakeholders for their feedback, in order to ensure the project aligns with business needs.

Interpretation Communicate project status to stakeholders

for their feedback, in order to ensure the project aligns with business needs.

Communicate

Receive feedback

Business alignment

Ethics

Responsibility •  We DO

communicate

Respect •  Appropriate to

needs

Honesty •  No white lies

Fairness •  Don’t forget

anyone

Tasks Overview

Measure performance

Manage changes

Ensure Quality

Manage Risks

Manage Issues Communicate