exchange server 2003 sp2 krittiya eamsiri - product marketing manager smith mangmeetakun -...
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Exchange Server 2003 Exchange Server 2003 SP2SP2Exchange Server 2003 Exchange Server 2003 SP2SP2
Krittiya Eamsiri - Product Marketing Krittiya Eamsiri - Product Marketing ManagerManagerSmith Mangmeetakun - Technology Smith Mangmeetakun - Technology SpecialistSpecialistMicrosoft (Thailand) LimitedMicrosoft (Thailand) Limited
AgendaAgenda
Today’s Messaging Infrastructure Today’s Messaging Infrastructure ChallengesChallenges
Exchange 2003 SP2 ImprovementExchange 2003 SP2 Improvement Mobile E-mailMobile E-mail
Spam ProtectionSpam Protection
Mailbox FundamentalsMailbox Fundamentals
Spam and virus infected email
account for over 70% of all email
sent today
80% of organizations believe email
is more important than
the phone
Communication
41% of Internet users used a
wireless laptop or email-enabled cell phone this
month
MobileWorkers
An estimated 80% of an
enterprise's information sits on individual’s
computers
Collaboration
User tolerance for email
downtime is less than 30
minutes
IT Pros spend 70% of their
time maintaining
existing systems
Today’s Messaging Infrastructure Today’s Messaging Infrastructure ChallengesChallenges
++
++
Sources: Meta Group, Pew Research Center, Gartner, Computer Security Institute/FBI, Dynamic Markets LTD. , Accenture
EscalatingEnd User
Needs
IncreasingIT Burden
Security Service Levels
Managementand Costs
Exchange MomentumExchange MomentumAccording to Gartner Dataquest’s June 2005 report on According to Gartner Dataquest’s June 2005 report on Enterprise E-Mail and Calendar Market Share, Microsoft leads Enterprise E-Mail and Calendar Market Share, Microsoft leads with market share of 48%.with market share of 48%.
Gartner Dataquest also positions Microsoft’s year over year Gartner Dataquest also positions Microsoft’s year over year revenue growth at 15.7%, highest among all surveyed revenue growth at 15.7%, highest among all surveyed vendors.vendors.
Source: Gartner Dataquest, Enterprise E-Mail and Calendar Market Share, Source: Gartner Dataquest, Enterprise E-Mail and Calendar Market Share, Worldwide, 2002-2004. Worldwide, 2002-2004. Tom Eid, Vice President and Research DirectorTom Eid, Vice President and Research DirectorJune, 2005.June, 2005.
Enterprise E-Mail and Calendaring Software New License Enterprise E-Mail and Calendaring Software New License Revenue by Vendor, 2002-2004 (Millions of Dollars)Revenue by Vendor, 2002-2004 (Millions of Dollars)
VendorMarket Share
2002Market Share
2003Market Share
2004 Growth 2003 Growth 2004Microsoft 42.6% 45.5% 48.0% 14.1% 15.7%IBM 48.2% 47.1% 45.2% 4.2% 5.4%Novell 3.1% 2.6% 2.1% -11.5% -10.1%Sendmail 0.3% 0.4% 0.4% 9.2% 8.0%Oracle 0.2% 0.3% 0.3% 58.9% 1.0%Gordano 0.2% 0.2% 0.3% 13.3% 15.0%Others 5.3% 3.9% 3.8% -22.0% 8.2%Total 100% 100% 100% 6.7% 9.8%
What Our Customers Told What Our Customers Told Us Us
Securing Your Business
Security is top concernSecurity is top concern
Spam & viruses compromising Spam & viruses compromising
emailemail
Mobile devices becoming commonMobile devices becoming common
Users want ubiquitous accessUsers want ubiquitous access
iWorker Demands
Rising IT costs & shrinking budgetsRising IT costs & shrinking budgets
Email is mission criticalEmail is mission critical
Administrative Challenges
Exchange Server 2003 Exchange Server 2003 InvestmentsInvestments
Exchange 2003 Investments
Protection against spamProtection against spam
Greater security Greater security
High availabilityHigh availability
Best experience with Outlook 2003Best experience with Outlook 2003
Improved remote & mobile accessImproved remote & mobile access
Support for mobile devicesSupport for mobile devices
Simplified migrationSimplified migration
Site & server consolidationSite & server consolidation
Easier & less costly administrationEasier & less costly administration
SP2 ImprovementsSP2 ImprovementsImproved mobile emailImproved mobile email
Enhanced Outlook Mobile with Direct Push
Support for device policy provisioning
Device and message security
Improved spam protectionImproved spam protection
Integrated Intelligent Message Filter (IMF)
Identify and block more spam types
Support for SenderID
Improved mailbox fundamentalsImproved mailbox fundamentals
Offline Address Book (OAB) performance
Public Folder management and controls
75 GB standard store limit
SP2 Improvements
Improved Mobile E-MailImproved Mobile E-MailImproved mobile Outlook experience Improved mobile Outlook experience
Reduced bandwidth and latency (GZIP)Reduced bandwidth and latency (GZIP)
““Push” email solutionPush” email solution
Wireless sync includes mail, calendar, contacts, Wireless sync includes mail, calendar, contacts, taskstasks
Global address book (GAL) lookupGlobal address book (GAL) lookup
New policy provisioning for devicesNew policy provisioning for devicesDevice password restrictionsDevice password restrictions
Local device “wipe”Local device “wipe”
Additional device and message securityAdditional device and message securityCertificate authenticationCertificate authentication
S/MIMES/MIME
Remote device “wipe”Remote device “wipe”
Policy Provisioning Policy Provisioning AdministrationAdministration
Require PIN Require PIN locklock
Strength Strength requirementsrequirements
Local wipe Local wipe after after nn failed failed attemptsattempts
Web Admin for Remote Web Admin for Remote Wipe/LogWipe/Log
Web administrationWeb administrationAdministrator can “delegate” access to helpdeskAdministrator can “delegate” access to helpdesk
Transaction log for tracking historyTransaction log for tracking history
Remote WipeRemote Wipe
Remote Wipe Web Admin Remote Wipe Web Admin UIUI
Mark a device for “wipe”Mark a device for “wipe”As device connects, “wipe” command is sentAs device connects, “wipe” command is sentDevice acknowledges command and deletes the Device acknowledges command and deletes the storestore
Device AvailabilityDevice AvailabilityWindows Mobile 5.0Windows Mobile 5.0
Enterprise Feature Pack (EFP) will shipped with Enterprise Feature Pack (EFP) will shipped with Windows Mobile 5.0 AKU2Windows Mobile 5.0 AKU2Devices already in Market : by EFP Image Devices already in Market : by EFP Image Update AKU2Update AKU2
Windows Mobile 2003/2003SEWindows Mobile 2003/2003SEOEM decisionOEM decision
Palm Treo 650Palm Treo 650Official License from MicrosoftOfficial License from Microsoft
NokiaNokiaOfficial License from MicrosoftOfficial License from Microsoft
SymbianSymbianThird-party e.g. RoadSyncThird-party e.g. RoadSync
Updates to Integrated Intelligent Updates to Integrated Intelligent Message Filter (IMF)Message Filter (IMF)
Anti-Phishing supportAnti-Phishing support
Support for SenderIDSupport for SenderID
Improved Spam ProtectionImproved Spam Protection
spam
Anti-PhishingAnti-PhishingThe new SmartScreen The new SmartScreen anti-phishing anti-phishing technologytechnology
Phishing Confidence Phishing Confidence Level (PCL)Level (PCL)
More info: More info: http://www.microsoft.com/athohttp://www.microsoft.com/athome/security/email/phishing.mspme/security/email/phishing.mspxx
spam
Sender IDSender IDSender sets mail servers’ IP Addresses in Sender sets mail servers’ IP Addresses in DNSDNSE-mail server checks sender’s IP Address E-mail server checks sender’s IP Address against DNS record for sender’s domainagainst DNS record for sender’s domainSender ID status is set on messageSender ID status is set on messageExchange 2003 SP2 can be configured to Exchange 2003 SP2 can be configured to check SPF records, take action against mail check SPF records, take action against mail from spoofed domainsfrom spoofed domainsIdentifies “phishing” Identifies “phishing” and “spoofing” mailand “spoofing” mailMore info:More info:
http://www.microsoft.com/http://www.microsoft.com/senderidsenderid
Improved Mailbox Improved Mailbox FundamentalsFundamentals
Standard Edition: 16G Standard Edition: 16G 75G storage 75G storage limit limit Improved offline address book Improved offline address book performanceperformancePublic folder management and controlsPublic folder management and controlsConnection controls and migrationConnection controls and migration
MAPI, Cached mode connection MAPI, Cached mode connection enforcementenforcementSupported GroupWise 6.x Supported GroupWise 6.x connector/migration toolsconnector/migration tools
Cached Mode OAB PerformanceCached Mode OAB PerformanceExcessive, large OAB downloads impact cache Excessive, large OAB downloads impact cache mode performance and benefitsmode performance and benefitsCauses:Causes:
Administrator action can cause company-wide full OAB Administrator action can cause company-wide full OAB downloadsdownloadsIncremental OAB downloads are too largeIncremental OAB downloads are too largeOAB indices generated in the server language can block OAB indices generated in the server language can block site consolidationssite consolidations
New OAB format (v4)New OAB format (v4)Removed cases triggering unnecessary OAB full Removed cases triggering unnecessary OAB full downloadsdownloadsBinary differential format for smaller differential filesBinary differential format for smaller differential filesOAB index creation moved to clientOAB index creation moved to client
Differential files will be much smallerDifferential files will be much smallerMicrosoft: ~ 30% size reduction in full OAB Microsoft: ~ 30% size reduction in full OAB Requirements: Outlook 2003 SP2 or laterRequirements: Outlook 2003 SP2 or later
Public Folder ManagementPublic Folder Management
Better replica and permissions managementBetter replica and permissions managementCustomer Issue: Few administrator tasks for PF Customer Issue: Few administrator tasks for PF managementmanagementNew wizard enables change for an entire folder subtree New wizard enables change for an entire folder subtree
Safe Removal of Servers and Public StoresSafe Removal of Servers and Public StoresCustomer Issue: Removal of certain servers or public Customer Issue: Removal of certain servers or public stores may break functionality or result in data loss stores may break functionality or result in data loss New wizard to easily move all PF content off a serverNew wizard to easily move all PF content off a serverPrevent administrators from removing running servers or Prevent administrators from removing running servers or public stores containing PF datapublic stores containing PF data
Folder Deletion LoggingFolder Deletion LoggingCustomer Issue: No way to find out who deleted a public Customer Issue: No way to find out who deleted a public folderfolderEvent logs now identify the mailbox and Windows Event logs now identify the mailbox and Windows account that deleted a public folderaccount that deleted a public folder
Available Now
Exchange Server RoadmapExchange Server RoadmapFuture
Exchange 2003 & Exchange 2003 & Continuing InvestmentsContinuing Investments
Exchange Server 2003Exchange Server 2003
Exchange 2003 SP1Exchange 2003 SP1
Anti-Spam Filter: IMFAnti-Spam Filter: IMF
Best Practices Analyzer Best Practices Analyzer
v2v2
Management Pack for Management Pack for
MOM 2005MOM 2005
Web Release 1.2Web Release 1.2
Storage sizing assistanceStorage sizing assistance
SMTP configuration SMTP configuration
diagnosisdiagnosis
Exchange 12Exchange 12
Manage cost & Manage cost &
complexity out of the complexity out of the
systemsystem
Enable end users to Enable end users to
get more value from get more value from
their inboxes at work their inboxes at work
and awayand away
Secure, protect and Secure, protect and
comply comply
Late 2006/Early 2007Late 2006/Early 2007
Later in 2005
Service Pack 2Service Pack 2
Improved mobile emailImproved mobile email
Anti-spam Anti-spam
improvementsimprovements
Improved mailbox Improved mailbox
fundamentalsfundamentals
Second half of 2005Second half of 2005